Galliford Try Business Model Canvas

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Galliford Try: Business Model Unveiled

Unlock the full strategic blueprint behind Galliford Try's business model. This in-depth Business Model Canvas reveals how the company drives value, captures market share, and stays ahead in a competitive landscape. Ideal for entrepreneurs, consultants, and investors looking for actionable insights.

Partnerships

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Strategic Subcontractors and Suppliers

Galliford Try relies on a robust network of specialist subcontractors and material suppliers across its construction and infrastructure operations. These partnerships are fundamental to accessing niche skills, advanced equipment, and ensuring projects meet stringent quality and timeline requirements.

In 2024, Galliford Try continued to emphasize building collaborative relationships with its supply chain, aiming for alignment on company culture and operational standards. This focus helps mitigate risks and enhance project delivery efficiency.

The company's commitment to its supply chain was evident in its efforts to foster long-term partnerships, recognizing their vital role in achieving project success and maintaining a competitive edge in the market.

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Joint Venture Partners

Galliford Try frequently enters into joint ventures with other construction companies for significant or intricate projects. These collaborations are crucial for sharing the financial risks associated with large-scale undertakings.

By combining their unique expertise and resources, these joint ventures enable Galliford Try to tackle projects that would be unmanageable or too specialized for them to handle alone. This strategy is particularly evident in major infrastructure developments, leveraging collective capabilities.

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Government Bodies and Public Sector Clients

Galliford Try's key partnerships with government bodies and public sector clients are foundational to its operations. These include central and local government agencies, utility providers, and defense organizations, forming a substantial part of its revenue streams. For instance, in the fiscal year ending June 30, 2023, Galliford Try reported that approximately 70% of its revenue was generated from the public sector and regulated industries.

These relationships are often cemented through long-term framework agreements. These agreements provide a predictable flow of projects and necessitate deep collaboration on policy alignment, regulatory compliance, and the achievement of public benefit goals. This ensures a stable and consistent pipeline of work, allowing for strategic resource allocation and long-term planning.

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Technology and Innovation Partners

Galliford Try actively collaborates with technology providers and leading research institutions to foster innovation across its operations. These partnerships are crucial for advancing areas such as sustainable construction practices, the adoption of Building Information Modelling (BIM) for digital construction, and the implementation of modern methods of construction (MMC). The company's commitment to these collaborations is designed to boost operational efficiency, minimize its environmental footprint, and integrate state-of-the-art solutions into its projects.

A prime example of this strategic approach is the company's involvement in a trial for low-carbon concrete. This initiative saw Galliford Try partnering with notable entities including Graphene@Manchester, CEMex, and Northumbrian Water. Such collaborations are vital for developing and testing new materials and techniques that can significantly reduce the carbon intensity of construction projects, aligning with broader industry sustainability goals.

  • Sustainable Construction: Partnerships focus on developing and implementing low-carbon materials and processes.
  • Digital Construction: Collaborations drive the adoption and advancement of BIM and other digital tools.
  • Modern Methods of Construction (MMC): Working with partners to integrate innovative offsite manufacturing and prefabrication techniques.
  • Research & Development: Joint ventures with academic and industry bodies to explore and trial cutting-edge construction technologies.
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Consultants and Professional Service Firms

Galliford Try collaborates with a wide array of consultants and professional service firms. These include architectural practices, engineering consultancies, environmental specialists, and legal advisors.

These crucial partnerships furnish Galliford Try with indispensable design, technical, and regulatory expertise. This support is vital for effective project planning, seamless execution, and ensuring compliance throughout the entire construction lifecycle.

For instance, in the fiscal year ending June 30, 2023, Galliford Try's total administrative expenses, which would encompass payments to such consultants, were £171.3 million. This figure underscores the significant investment in external expertise to ensure comprehensive project delivery and mitigate risks.

  • Architects and Engineers: Provide critical design and structural integrity insights, ensuring projects meet aesthetic and functional requirements.
  • Environmental Consultants: Advise on sustainability, ecological impact assessments, and compliance with environmental regulations, crucial for modern infrastructure projects.
  • Legal Advisors: Offer expertise in contract law, dispute resolution, and regulatory adherence, safeguarding the company's interests and project legality.
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Strategic Alliances: Powering Project Success

Galliford Try's key partnerships extend to a diverse range of consultants and professional service firms, including architects, engineers, environmental specialists, and legal advisors. These collaborations are essential for providing critical design, technical, and regulatory expertise, ensuring projects are planned effectively, executed smoothly, and remain compliant throughout their lifecycle.

In the fiscal year ending June 30, 2023, Galliford Try incurred £171.3 million in administrative expenses, a portion of which was allocated to these vital external consultants. This investment highlights the company's reliance on specialized external knowledge to manage complex projects and mitigate associated risks, ensuring high standards of delivery.

Partner Type Role Impact
Architects & Engineers Design, structural integrity Meet aesthetic and functional requirements
Environmental Consultants Sustainability, ecological impact Ensure compliance with environmental regulations
Legal Advisors Contract law, dispute resolution Safeguard company interests and project legality

What is included in the product

Word Icon Detailed Word Document

A comprehensive Galliford Try Business Model Canvas detailing its infrastructure and construction services, outlining key partnerships, activities, and resources to deliver value to diverse customer segments.

This model reflects Galliford Try's operational focus on public and private sector clients, supported by its supply chain and cost structure, while highlighting its revenue streams and competitive advantages.

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The Galliford Try Business Model Canvas helps alleviate the pain of fragmented project planning by providing a unified, visual representation of all key business elements.

It offers a structured approach to understanding and optimizing operations, reducing the pain of inefficient resource allocation and unclear strategic direction.

Activities

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Project Management and Delivery

Project management and delivery are central to Galliford Try's operations, encompassing the entire lifecycle from initial planning and design through to execution, monitoring, and final handover. This rigorous oversight is crucial for ensuring projects are completed punctually, within financial constraints, and to the highest quality and safety specifications.

In 2024, Galliford Try's commitment to operational excellence and disciplined contract selection underpins its project delivery. For instance, the company secured a significant £100 million contract for the A428 Black Cat to Caxton Gibbet scheme in early 2024, highlighting their capability in managing large-scale infrastructure projects.

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Bidding, Tendering, and Framework Management

Galliford Try actively engages in competitive bidding for new projects, particularly focusing on securing positions within government and regulated sector frameworks. This strategic approach is crucial for building a strong order book and ensuring predictable future revenue streams.

In 2024, Galliford Try highlighted its success in winning significant projects through these competitive processes. For instance, the company secured a place on the £1.5 billion Pagabo Medium and Lower Value Framework, enabling it to bid on a wide range of public sector construction projects across the UK.

The company's expertise in framework management allows it to efficiently tender for multiple opportunities, reducing individual bid costs and increasing win rates. This is particularly evident in their repeated success on national highways and public building frameworks, demonstrating consistent performance and client confidence.

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Design and Engineering

Galliford Try excels in design and engineering, frequently integrating these services into comprehensive design-and-build projects. This means they develop all the necessary architectural, structural, and civil engineering plans, ensuring they align perfectly with client needs, all relevant regulations, and important sustainability targets.

This in-house design and engineering expertise is crucial for Galliford Try's ability to deliver projects that are not only of high quality but also built with sustainability at their core. For instance, the company's commitment to innovation in design contributed to their role in the £180 million redevelopment of the Royal College of Music, a project that emphasized modern, sustainable facilities.

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Sustainable Construction and Decarbonisation Initiatives

Galliford Try's key activities include the practical application of sustainable construction methods. This encompasses a strong focus on reducing carbon emissions throughout their projects, implementing robust waste management strategies to minimize landfill impact, and actively promoting biodiversity on construction sites.

A significant commitment is their target to achieve net-zero carbon emissions in their direct operations by 2030, with a broader aim to cover all activities by 2045. This ambitious goal often necessitates the adoption of innovative materials and construction processes to meet these environmental benchmarks.

  • Net-Zero Target: Galliford Try aims for net-zero carbon in own operations by 2030 and across all activities by 2045.
  • Sustainable Practices: Focus on reducing carbon emissions, effective waste management, and enhancing site biodiversity.
  • Innovation: Utilisation of new materials and construction techniques to support decarbonisation efforts.
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Supply Chain Management and Development

Galliford Try's key activities heavily revolve around the meticulous management and ongoing development of its supply chain. This is absolutely vital for securing the necessary resources and expertise for its construction projects. The company focuses on carefully selecting, actively engaging with, and consistently monitoring the performance of its subcontractors and suppliers. This proactive approach ensures a steady flow of high-quality materials and skilled labor, which are the bedrock of successful project delivery.

Furthermore, this supply chain engagement is not just about procurement; it's about fostering collaboration and driving best practices across all partners. Galliford Try actively works to align its supply chain with its core values, particularly concerning sustainability and ethical conduct. For instance, in the financial year ending June 2024, Galliford Try reported a significant focus on supply chain resilience, with initiatives aimed at diversifying its supplier base and mitigating risks associated with material availability and price volatility.

  • Supplier Selection and Vetting: Implementing rigorous criteria for choosing subcontractors and suppliers, including financial stability, technical capability, and adherence to safety and quality standards.
  • Performance Management: Regularly assessing and providing feedback on supplier and subcontractor performance against contractual obligations and key performance indicators (KPIs).
  • Relationship Development: Cultivating strong, long-term partnerships through open communication, collaborative problem-solving, and shared objectives.
  • Sustainability and Ethical Sourcing: Ensuring that all supply chain partners comply with Galliford Try's environmental, social, and governance (ESG) policies, including fair labor practices and responsible material sourcing.
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Galliford Try's 2024 Core Activities: Safety, Innovation, and Financial Strength

Galliford Try's key activities also involve robust health and safety management, ensuring the well-being of its workforce and the public. This includes comprehensive risk assessments, ongoing training, and the implementation of strict safety protocols on all project sites. In 2024, the company continued to emphasize its commitment to safety, reporting a reduction in its Lost Time Injury Frequency Rate (LTIFR), demonstrating tangible progress in its safety performance metrics.

The company's approach to innovation is another core activity, focusing on developing and adopting new technologies and methods to improve efficiency, sustainability, and project outcomes. This includes investing in digital construction tools and exploring advanced materials. For example, in early 2024, Galliford Try announced its adoption of Building Information Modelling (BIM) across a wider range of projects, enhancing collaboration and design accuracy.

Financial management and risk mitigation are critical ongoing activities. This involves disciplined cost control, effective cash flow management, and the strategic selection of projects with acceptable risk profiles. Galliford Try's financial reporting for the fiscal year ending June 2024 highlighted a strong balance sheet and a disciplined approach to managing its project pipeline, contributing to its overall stability.

Key Activity Description 2024 Data/Focus
Health & Safety Management Ensuring workforce and public well-being through rigorous protocols and training. Continued emphasis on safety, reporting reduced LTIFR.
Innovation & Technology Adoption Developing and implementing new methods and digital tools for efficiency and sustainability. Increased adoption of BIM across projects for enhanced collaboration.
Financial Management & Risk Mitigation Disciplined cost control, cash flow management, and strategic project selection. Strong balance sheet and disciplined pipeline management highlighted in FY24 results.

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Resources

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Skilled Workforce and Management Expertise

Galliford Try's core strength lies in its approximately 5,500 employees, a highly skilled and experienced workforce. This includes specialized project managers, engineers, designers, and dedicated site personnel. Their collective expertise is absolutely crucial for the successful and safe execution of complex construction and infrastructure projects.

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Financial Capital and Strong Balance Sheet

Financial capital, exemplified by a robust balance sheet, is a cornerstone for Galliford Try. This strength, demonstrated by substantial cash reserves, offers a significant competitive edge. It allows for strategic investments and provides assurance to clients and partners.

Galliford Try's financial health is underscored by its reported £237.6 million in cash as of 30 June 2025. Furthermore, the company maintained an average month-end cash balance of £178.7 million, highlighting consistent financial stability. This financial muscle supports disciplined expansion and reinforces market confidence.

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Plant, Machinery, and Equipment

Galliford Try's operational backbone relies heavily on its extensive fleet of plant, machinery, and equipment. This includes everything from large excavators and cranes to specialized tunneling equipment and modular site accommodations, all crucial for delivering complex infrastructure and construction projects efficiently and safely.

In 2024, the company continued to invest in maintaining and upgrading this vital asset base. While specific figures for the entire fleet's value are proprietary, Galliford Try's capital expenditure in property, plant, and equipment for the year ending June 30, 2024, was £155.6 million, reflecting ongoing commitment to modern, capable assets.

To supplement its owned fleet and ensure access to specialized or high-volume equipment, Galliford Try maintains strategic partnerships with key suppliers. For instance, its ongoing relationship with Algeco provides access to a wide range of modular buildings and temporary site infrastructure, a critical component for establishing efficient and safe working environments on diverse project sites.

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Intellectual Property and Digital Tools

Galliford Try's intellectual property and digital tools are crucial assets. This includes their proprietary knowledge in construction, which allows for innovative methodologies that set them apart. These advancements directly translate into more efficient and effective project delivery.

The company's commitment to digital transformation is evident in its investments. They utilize advanced tools like Enterprise Resource Planning (ERP) systems and Building Information Modelling (BIM). These technologies are vital for streamlining operations, minimizing mistakes, and enabling sophisticated project planning and execution.

A significant development in this area was the implementation of their new ERP system, Orbit, which became operational in September 2023. This system is designed to enhance data management and operational efficiency across the business. The ongoing integration and optimization of such digital platforms are key to maintaining a competitive edge.

  • Proprietary Knowledge: Innovative construction methodologies and unique project management techniques.
  • Digital Tools: Investment in ERP systems like Orbit and BIM software for enhanced project lifecycle management.
  • Efficiency Gains: Digital tools contribute to reduced errors, improved planning accuracy, and faster project execution.
  • Strategic Advantage: These resources enable Galliford Try to offer superior solutions and maintain a leading position in the construction sector.
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Strong Brand Reputation and Client Relationships

Galliford Try's strong brand reputation, built on decades of delivering quality, reliability, safety, and operational excellence, acts as a significant intangible asset. This established trust is crucial for securing new projects and gaining preferred positions on important framework agreements, particularly within public and regulated sectors.

The company's commitment to consistent performance has fostered deep client relationships, which are instrumental in its business development. This is directly reflected in a robust order book, predominantly composed of work from stable, long-term public and regulated clients.

  • Brand Equity: A reputation for quality and reliability is a key driver for securing repeat business and new contracts.
  • Client Loyalty: Strong, long-standing relationships with clients in public and regulated sectors provide a stable revenue base.
  • Framework Appointments: The company's reputation allows it to be selected for significant framework agreements, ensuring a pipeline of future work.
  • Order Book Strength: As of the latest reporting, Galliford Try maintained a high-quality order book, underscoring the value of its brand and relationships.
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Unlocking Project Success: Core Resources Drive Growth

Galliford Try's key resources are multifaceted, encompassing its skilled workforce, substantial financial capital, extensive operational assets, proprietary digital tools, and a strong brand reputation. These elements collectively enable the company to undertake complex projects, maintain financial stability, and secure a consistent pipeline of work.

Resource Category Specific Examples Impact/Significance
Human Capital ~5,500 employees, project managers, engineers, designers Crucial for successful execution of complex projects; expertise drives innovation and efficiency.
Financial Capital £237.6 million cash (June 2025), average £178.7 million month-end cash (FY24) Enables strategic investment, provides competitive edge, and assures clients/partners of stability.
Physical Assets Plant, machinery, equipment (e.g., excavators, cranes, tunneling gear) Essential for efficient and safe delivery of construction and infrastructure projects; £155.6 million CAPEX in P,P&E (FY24).
Intellectual Property & Digital Tools Proprietary construction knowledge, ERP (Orbit), BIM Drives innovative methodologies, reduces errors, improves planning, and enhances project execution.
Brand & Relationships Reputation for quality, reliability, safety; strong client loyalty Secures new projects, preferred framework positions, and contributes to a robust order book.

Value Propositions

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High-Quality, Reliable Project Delivery

Galliford Try provides clients with confidence in receiving superior construction and infrastructure outcomes, delivered with unwavering consistency and dependability.

Their dedication to operational efficiency and stringent risk mitigation strategies allows them to finish projects safely, punctually, and within financial parameters, a crucial advantage in a crowded marketplace.

For instance, in the fiscal year ending June 30, 2023, Galliford Try reported a strong performance, with revenue of £3.1 billion, underscoring their capacity to manage and deliver large-scale projects effectively.

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Expertise Across Diverse Sectors

Galliford Try's expertise spans critical sectors like health, education, defense, and commercial building, alongside affordable housing projects. This extensive reach in the building segment allows them to cater to diverse public and private sector demands, demonstrating a robust understanding of varied client requirements and regulatory landscapes.

In infrastructure, the company excels in highways, environmental solutions, and water management. Their involvement in these essential areas highlights a commitment to developing and maintaining vital public services, leveraging specialized engineering knowledge to tackle complex challenges.

This broad capability across both building and infrastructure enables Galliford Try to address a wide spectrum of client needs. For instance, in 2024, the company secured significant contracts in the education and healthcare sectors, underscoring their deep sector-specific knowledge and ability to deliver complex projects.

By operating across these varied domains, Galliford Try can identify and capitalize on cross-sector synergies. This integrated approach allows for the sharing of best practices and innovation, ultimately enhancing project delivery efficiency and client satisfaction across their entire portfolio.

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Sustainable and Responsible Solutions

Galliford Try is dedicated to building a more sustainable future, with a clear goal of achieving net-zero carbon emissions in its own operations by 2030 and across all its activities by 2045. This commitment translates into offering clients lower carbon construction solutions, directly supporting their environmental targets.

Beyond environmental considerations, the company actively prioritizes social value in its projects. This focus ensures that Galliford Try’s work not only meets client objectives but also contributes positively to communities, reflecting a holistic approach to responsible development.

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Collaborative and Client-Centric Approach

Galliford Try prioritizes building strong, collaborative relationships with its clients. This means working hand-in-hand from the very start of a project all the way through to its completion, and even after. This client-centric philosophy ensures that every project is tailored precisely to what the client needs, which is key to fostering those valuable long-term partnerships, especially within their framework agreements.

This dedication to client needs and successful delivery allows Galliford Try to focus on value-based pricing. For example, in their 2024 financial year, the company reported revenue of £3.1 billion, demonstrating the scale of their operations and the trust placed in them by clients. This emphasis on quality and client satisfaction is a core part of their business model.

  • Client-Centricity: Projects are designed to meet specific client requirements through close collaboration.
  • Long-Term Partnerships: Fostering enduring relationships, particularly within framework agreements.
  • Value-Based Pricing: Reputation for quality and delivery enables pricing that reflects the value provided.
  • Framework Agreements: A significant portion of work secured through repeat business and established client relationships.
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Financial Strength and Stability

Galliford Try's robust financial health instills significant confidence in clients, particularly for those undertaking large-scale or long-term projects. This assurance stems from the company's solid financial standing, which is a key value proposition for securing and delivering complex contracts.

The company's balance sheet reflects a strong and stable position, underscored by the absence of drawn bank debt. This financial discipline means Galliford Try is not reliant on external borrowing, enhancing its capacity to manage project cash flows and investments without the pressure of debt servicing.

Furthermore, Galliford Try's commitment to eliminating pension liabilities provides an additional layer of security. This proactive approach to financial management means there are no contingent claims from pension deficits that could impact the company's financial stability or its ability to meet its contractual obligations.

  • Financial Strength: No drawn bank debt as of the latest reporting periods, indicating strong internal cash generation and financial independence.
  • Stability: Absence of pension liabilities removes a significant potential financial risk for clients and stakeholders.
  • Client Confidence: A strong balance sheet reassures clients of Galliford Try's capacity to undertake and complete projects of any scale.
  • Risk Mitigation: The company's financial structure minimizes the risk of financial distress, offering a secure partner for long-term engagements.
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Trusted Partner for On-Time, On-Budget, Sustainable Project Delivery

Galliford Try offers clients a reliable partnership, consistently delivering high-quality construction and infrastructure projects. Their operational efficiency and robust risk management ensure projects are completed safely, on time, and within budget, a significant differentiator in the market.

The company's extensive expertise spans diverse sectors including healthcare, education, and affordable housing, alongside crucial infrastructure work like highways and water management. This broad capability allows them to meet a wide array of client needs and leverage cross-sector synergies for enhanced project delivery.

Galliford Try's commitment to sustainability, aiming for net-zero emissions by 2045, and prioritizing social value in their projects, further enhances their appeal. They focus on building strong, collaborative client relationships, leading to value-based pricing and a significant portion of work secured through framework agreements.

Value Proposition Description Supporting Data (FY23/FY24)
Project Delivery Excellence Consistent, dependable, safe, on-time, and within-budget project completion. Revenue of £3.1 billion (FY23 & FY24).
Sector Expertise Broad capabilities in building (health, education, housing) and infrastructure (highways, water). Secured significant contracts in education and healthcare sectors (2024).
Sustainability & Social Value Commitment to net-zero emissions by 2045 and positive community impact. Net-zero target for operations by 2030.
Client-Centric Approach Collaborative relationships, tailored solutions, and value-based pricing. Strong performance in framework agreements.
Financial Strength & Stability No drawn bank debt, no pension liabilities, ensuring client confidence. Zero drawn bank debt, no pension deficit contributions.

Customer Relationships

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Dedicated Project Teams

Galliford Try assigns dedicated project teams to each client, ensuring a consistent point of contact and deep understanding of their specific needs. These teams manage projects from the very beginning, through construction, and even after completion, fostering a strong, collaborative partnership.

This approach, evident in projects like the £400 million A9 dualling program in Scotland, allows for proactive problem-solving and adaptability. For instance, in 2024, their commitment to client engagement on the £100 million A14 upgrade project in Cambridgeshire led to efficient delivery and positive stakeholder feedback, highlighting the value of these specialized teams.

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Long-Term Framework Agreements

Long-term framework agreements are a cornerstone of Galliford Try's customer relationships, particularly within the public and regulated sectors. These agreements, often spanning several years, provide a predictable pipeline of work and foster deep, collaborative partnerships. For instance, in the fiscal year ending June 2023, Galliford Try highlighted its continued success in securing these types of contracts, underscoring their importance for stable revenue streams.

These frameworks allow Galliford Try to develop an intimate understanding of client needs and operational requirements, leading to more efficient and tailored project delivery. This repeat business model builds significant trust and reinforces Galliford Try's reputation as a reliable partner, crucial for securing future projects and maintaining strong client loyalty.

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Client Feedback Mechanisms

Galliford Try actively gathers client feedback through various channels, ensuring continuous improvement in service delivery and project execution. This client-centric approach is a cornerstone of their 'Delivering Excellence' strategy, directly influencing how they refine their processes and enhance project outcomes to exceed expectations.

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Post-Completion Support and Facilities Management

Galliford Try actively cultivates long-term client partnerships through comprehensive post-completion support and dedicated facilities management. This commitment ensures the sustained performance and value of constructed assets, fostering client loyalty and generating recurring revenue. Their integrated approach to facilities management directly supports and enhances their core construction activities.

In 2024, Galliford Try’s focus on these extended services aims to solidify its position as a trusted partner throughout the entire lifecycle of a project. This strategy is crucial for maximizing asset lifespan and client satisfaction.

  • Post-Completion Support: Galliford Try provides ongoing technical assistance, maintenance advice, and warranty management to clients after project handover, ensuring smooth transitions and addressing any initial operational issues.
  • Facilities Management Integration: Their dedicated facilities management division offers a full spectrum of services, from routine maintenance and repairs to complex building system management, optimizing operational efficiency and cost-effectiveness for clients.
  • Revenue Diversification: By offering these services, Galliford Try creates valuable, long-term revenue streams that complement their project-based construction income, enhancing business resilience and profitability.
  • Asset Longevity: Proactive maintenance and expert management delivered through their facilities management arm significantly contribute to the extended lifespan and optimal functionality of the built environment, delivering sustained value to asset owners.
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Collaborative Risk Management

Galliford Try fosters collaborative risk management with its clients, openly discussing potential project hurdles and jointly developing strategies to overcome them. This transparent method builds significant trust, ensuring that any unexpected challenges are handled efficiently, which contributes to more predictable project outcomes.

This proactive and shared approach to risk mitigation is a cornerstone of their operational philosophy. For instance, in the 2023-2024 financial year, Galliford Try reported a significant improvement in their safety performance, with a reduction in their RIDDOR (Reporting of Injuries, Diseases and Dangerous Occurrences Regulations) incident rate by 10% compared to the previous year. This focus on safety is intrinsically linked to effective risk management.

  • Client Partnership: Engaging clients in risk identification and mitigation processes.
  • Transparency: Openly communicating potential challenges and solutions.
  • Trust Building: Fostering strong relationships through shared responsibility.
  • Performance Impact: Contributing to smoother project delivery and consistent results.
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Building Lasting Client Partnerships for Asset Lifecycle Excellence

Galliford Try cultivates deep client relationships through dedicated project teams, long-term framework agreements, and comprehensive post-completion support, including facilities management. This client-centric approach, focused on collaboration and continuous feedback, underpins their strategy for delivering excellence and ensuring client satisfaction throughout the asset lifecycle.

Their commitment to client partnership is further demonstrated through collaborative risk management, fostering trust and leading to more predictable project outcomes. This integrated approach not only enhances project delivery but also diversifies revenue streams and promotes asset longevity.

Customer Relationship Aspect Description Example/Data Point
Dedicated Project Teams Consistent point of contact, deep understanding of client needs. Manages projects from inception to post-completion.
Long-Term Framework Agreements Predictable work pipeline, fosters deep partnerships. Secured in fiscal year ending June 2023, important for stable revenue.
Post-Completion Support & Facilities Management Ensures sustained asset performance, generates recurring revenue. Focus in 2024 to solidify position as trusted partner throughout asset lifecycle.
Collaborative Risk Management Open discussion of hurdles, joint strategy development. Contributes to smoother project delivery and consistent results.

Channels

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Direct Bidding and Tendering

Galliford Try actively pursues new projects by directly engaging in competitive bidding and tendering. This involves responding to invitations from various clients, including public sector organizations and major private developers, which serves as a primary channel for securing substantial contracts.

In the fiscal year ending June 30, 2023, Galliford Try reported securing a significant portion of its revenue through these competitive processes, highlighting the channel's importance to its business model. For instance, the company's order book stood at £3.6 billion as of December 31, 2023, largely built on successful bids.

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Framework Agreements and Alliances

Framework agreements and alliances are crucial for Galliford Try, acting as a primary channel for securing substantial, long-term projects. These partnerships, especially in regulated sectors like water and highways, ensure a consistent flow of work. For instance, in the fiscal year ending June 30, 2023, Galliford Try reported securing significant new framework appointments, contributing to its robust order book.

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Direct Sales and Business Development Teams

Galliford Try's direct sales and business development teams are crucial for growth, actively engaging potential clients to forge relationships and uncover new project opportunities within key sectors. This proactive strategy is vital for securing new contracts and broadening the company's market presence.

In the fiscal year ending June 2023, Galliford Try reported a strong order book, underscoring the effectiveness of these teams in identifying and winning new business. The company's focus on sectors like infrastructure and building continues to yield results, with a consistent pipeline of work being developed through these direct engagements.

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Industry Events and Professional Networks

Galliford Try actively participates in key industry events and trade shows, such as Highways UK and Futurebuild. These engagements are crucial for demonstrating their expertise in construction and infrastructure, directly connecting with potential clients and strategic partners. For example, in 2024, their presence at these events aimed to highlight their capabilities in delivering complex projects and securing new business opportunities.

These platforms are vital for staying informed about evolving market trends, technological advancements, and regulatory changes within the construction sector. By networking with peers and stakeholders, Galliford Try gains valuable insights that inform their business strategy and service offerings, ensuring they remain competitive and responsive to industry demands.

The company leverages these professional networks to foster new relationships and strengthen existing ones. This includes engaging with potential suppliers, subcontractors, and industry bodies, which can lead to collaborative opportunities and improved supply chain efficiency. In 2023, Galliford Try reported securing several significant contracts following interactions at major industry gatherings.

  • Showcasing Capabilities: Demonstrating expertise at events like Highways UK to attract new projects.
  • Client and Partner Engagement: Directly interacting with potential clients and forming strategic alliances.
  • Market Trend Awareness: Gathering intelligence on new technologies and industry shifts.
  • Relationship Building: Fostering connections with suppliers, subcontractors, and industry associations.
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Online Presence and Corporate Website

Galliford Try's corporate website acts as a primary digital storefront, showcasing its extensive capabilities across construction, regeneration, and infrastructure. It provides detailed project portfolios, highlighting successful ventures and technical expertise to attract new clients and partners. In 2024, the company continued to leverage this platform to communicate its strategic direction and operational achievements.

This online presence is crucial for disseminating information about Galliford Try's commitment to sustainability and its progress towards environmental, social, and governance (ESG) goals. The website serves as a transparent hub for stakeholders to access reports and initiatives related to responsible business practices.

  • Website as a Communication Hub: Galliford Try utilizes its corporate website to inform potential clients, investors, and prospective employees about its services, completed projects, and company values.
  • Transparency and Information: The digital platform facilitates open communication regarding financial performance, sustainability commitments, and corporate governance, fostering trust among stakeholders.
  • Talent Acquisition: The website is also a key tool for attracting talent, showcasing career opportunities and the company culture to potential recruits.
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Building a £3.6 Billion Order Book

Galliford Try utilizes competitive bidding and tendering as a core channel, directly responding to client invitations for projects. This is supported by framework agreements and strategic alliances, particularly in sectors like water and highways, which ensure a steady pipeline of work. Their direct sales and business development teams actively engage clients to identify and secure new opportunities.

Industry events and trade shows serve as vital platforms for showcasing expertise and networking, while the corporate website functions as a digital storefront for project portfolios and company information. These channels collectively contribute to Galliford Try's robust order book, which stood at £3.6 billion as of December 31, 2023.

Channel Description Key Benefit 2023/2024 Data Point
Competitive Bidding & Tendering Responding to client invitations for projects. Secures substantial contracts. Order book of £3.6 billion (Dec 2023) built on bids.
Framework Agreements & Alliances Partnerships for long-term projects. Ensures consistent work flow. Significant new framework appointments reported FY23.
Direct Sales & Business Development Proactive client engagement. Broadens market presence and secures new contracts. Strong order book reflects effectiveness of these teams.
Industry Events & Trade Shows Showcasing expertise and networking. Attracts new projects and fosters relationships. Presence at Highways UK and Futurebuild in 2024.
Corporate Website Digital storefront for capabilities and projects. Attracts clients and partners, communicates ESG goals. Continued leverage in 2024 for strategic direction.

Customer Segments

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Government and Public Sector Bodies

Government and public sector bodies represent a crucial customer segment for Galliford Try, encompassing central government departments, local authorities, and various public agencies. These entities are responsible for vital areas such as national infrastructure, defense, education, and healthcare, all of which require significant construction and maintenance services. Galliford Try's deep involvement in these sectors is underscored by the fact that 90% of its substantial order book is derived from public and regulated markets, highlighting their reliance on the company's expertise.

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Regulated Utilities (Water, Highways, Environment)

Galliford Try's regulated utilities segment is a cornerstone, focusing on essential services like water, highways, and environmental infrastructure. They are actively involved in major water company frameworks, securing substantial contracts under both AMP7 and AMP8, demonstrating their deep engagement in critical national infrastructure upgrades.

The company's work with national highways authorities also highlights its commitment to public infrastructure. For instance, in the fiscal year ending June 2023, Galliford Try reported significant progress in its highways division, contributing to the maintenance and development of vital road networks across the UK.

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Private Sector Commercial and Residential Developers

Private sector commercial and residential developers are a key customer segment for Galliford Try. This includes companies building offices, retail spaces, and various residential projects, from private rentals to affordable housing initiatives. Galliford Try's recent re-entry into the affordable housing sector, coupled with its work for blue-chip clients, highlights its commitment to serving this diverse developer market.

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Custodial and Judicial Sector

Galliford Try holds a significant position within the custodial and judicial sector, focusing on the construction and maintenance of prisons and other justice facilities. This specialized niche highlights their particular expertise in delivering secure and functional environments.

The company is currently capitalizing on its robust standing within government frameworks, which often provide a steady pipeline of work in this specialized area. For instance, in the fiscal year ending June 30, 2023, Galliford Try reported securing significant projects within the public sector, including justice infrastructure.

  • Specialized Expertise: Galliford Try possesses dedicated capabilities for constructing and maintaining highly secure custodial and judicial facilities.
  • Government Frameworks: The firm benefits from strong relationships and positions on key government procurement frameworks, ensuring access to projects.
  • Market Presence: Their involvement in the justice sector underscores a deep understanding of the unique requirements and regulations governing these sensitive builds.
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Facilities Management Clients

Galliford Try's Facilities Management division caters to a broad range of clients who require continuous upkeep and operational management of their constructed properties. This segment is vital for ensuring the longevity and efficiency of assets post-construction.

Key clients within this segment include both public sector organizations, such as local authorities and government agencies, and private sector businesses across various industries. They rely on Galliford Try for comprehensive asset management, including planned preventative maintenance, reactive repairs, and energy efficiency upgrades. For instance, in 2024, the company continued its work with numerous housing associations, managing their portfolios to ensure resident safety and asset value. Their focus extends to supporting clients in achieving their decarbonisation goals through sustainable facilities management practices.

  • Public Sector Partnerships: Ongoing contracts with local councils for school maintenance and public building upkeep.
  • Private Sector Contracts: Service agreements with commercial property owners for office buildings and retail spaces.
  • Decarbonisation Focus: Implementing energy-saving initiatives and retrofitting older buildings for improved environmental performance.
  • Long-Term Asset Care: Providing comprehensive maintenance strategies to extend the lifespan and functionality of client assets.
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Client Spectrum: Public, Private, and Utilities Partnerships

Galliford Try serves a diverse clientele, with a significant portion of its business stemming from government and public sector bodies. This includes national and local authorities requiring infrastructure, defense, education, and healthcare facilities. Their regulated utilities segment is also a major focus, encompassing water, highways, and environmental projects.

The company also engages with private sector developers for commercial and residential construction, including affordable housing. Furthermore, Galliford Try has a specialized presence in the custodial and judicial sector, building and maintaining secure facilities.

Their Facilities Management division supports both public and private clients with ongoing property upkeep, maintenance, and operational management, including a growing emphasis on decarbonisation efforts.

Customer Segment Key Activities 2023/2024 Focus
Government & Public Sector Infrastructure, Defense, Education, Healthcare Continued strong performance in public frameworks
Regulated Utilities Water, Highways, Environmental Infrastructure Securing AMP8 water contracts, national highways maintenance
Private Developers Commercial, Residential, Affordable Housing Expanding affordable housing presence, blue-chip clients
Custodial & Judicial Prisons, Justice Facilities Leveraging government frameworks for justice infrastructure
Facilities Management Property Upkeep, Asset Management Supporting housing associations, decarbonisation initiatives

Cost Structure

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Direct Project Costs (Labor, Materials, Subcontractors)

Direct project costs, encompassing labor, materials, and subcontractors, represent the most significant portion of Galliford Try's expenses. These are the immediate costs tied to executing construction projects.

For the fiscal year ending June 30, 2023, Galliford Try reported revenue of £2.9 billion. A substantial part of this revenue is consumed by these direct project costs, reflecting the labor-intensive nature of the construction industry and the need for specialized subcontractors and materials.

The company actively manages its supply chain to control these direct costs. This involves careful selection of material suppliers and subcontractors, negotiating favorable terms, and ensuring efficient utilization of labor to maintain project profitability.

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Equipment and Plant Costs (Purchase, Rental, Maintenance)

Galliford Try faces substantial outlays for its construction equipment, encompassing purchases, rentals, and ongoing upkeep. This includes significant depreciation charges, fuel consumption, and repair expenses for a varied fleet of plant and machinery essential to project execution.

In the financial year ending June 30, 2023, Galliford Try reported capital expenditure on property, plant, and equipment of £112.9 million, reflecting ongoing investment in its operational assets. Strategic alliances with equipment providers are crucial for optimizing these substantial equipment-related expenditures.

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Administrative and Overhead Expenses

Administrative and overhead expenses are crucial for Galliford Try's operations, encompassing costs like salaries for corporate staff, office rent, and IT infrastructure. For the year ended 30 June 2023, Galliford Try reported administrative expenses of £109.1 million. The ongoing investment in and implementation of new Enterprise Resource Planning (ERP) systems, aimed at streamlining operations, also contribute to this cost category.

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Research and Development (R&D) and Innovation Investment

Galliford Try dedicates significant resources to Research and Development (R&D), focusing on areas like sustainable construction, digital advancements, and modern building techniques. These investments are crucial for enhancing future operational efficiency and maintaining a strong competitive edge in the market.

In 2024, the company continued to prioritize innovation, with R&D expenditure playing a key role in its strategy to deliver better value and more sustainable outcomes for clients. This commitment underpins Galliford Try's aim to be at the forefront of industry transformation.

  • Sustainable Construction: Galliford Try's R&D efforts are heavily geared towards developing and implementing eco-friendly building practices and materials.
  • Digital Technologies: Investment in digital tools and platforms aims to streamline project management, improve site safety, and enhance collaboration across the supply chain.
  • Modern Methods of Construction (MMC): The company is actively exploring and adopting MMC, such as offsite manufacturing, to boost productivity and reduce waste.
  • Future Efficiency: These R&D investments are strategically designed to drive long-term cost savings and operational improvements.
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Compliance, Health, Safety, and Environmental Costs

Galliford Try's commitment to robust compliance, health, safety, and environmental (HSE) standards translates into significant operational costs. These expenditures are essential for maintaining a responsible business and safeguarding its reputation. For instance, in the fiscal year ending June 30, 2023, Galliford Try reported a total revenue of £1.3 billion, with a substantial portion of its operational budget allocated to ensuring adherence to stringent HSE regulations across its diverse construction projects.

These costs encompass various critical areas. They include the ongoing investment in comprehensive employee training programs focused on safety protocols and environmental best practices. Furthermore, the provision of high-quality safety equipment and the meticulous conducting of environmental impact assessments for new developments represent ongoing financial commitments. Adherence to evolving net-zero targets also necessitates investment in sustainable technologies and processes, adding to the overall cost structure.

  • Employee Training: Significant investment in continuous training for all staff on the latest safety procedures and environmental regulations.
  • Safety Equipment: Procurement and maintenance of specialized personal protective equipment (PPE) and site-specific safety infrastructure.
  • Environmental Compliance: Costs associated with environmental impact assessments, waste management, emissions monitoring, and achieving sustainability goals.
  • Regulatory Adherence: Expenses related to audits, certifications, and ensuring compliance with all relevant national and international HSE legislation.
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Construction's Cost Landscape: Key Financial Drivers

Galliford Try's cost structure is dominated by direct project expenses, including labor, materials, and subcontractors, which are intrinsically linked to project execution. The company's fiscal year ending June 30, 2023, saw revenues of £2.9 billion, with a significant portion allocated to these direct costs, highlighting the labor-intensive nature of construction.

Equipment costs, encompassing acquisition, rental, and maintenance, represent another substantial outlay, with capital expenditure on property, plant, and equipment reaching £112.9 million in the same period. Administrative and overhead expenses, including staff salaries and IT, totaled £109.1 million for the year ended June 30, 2023, with ongoing ERP system investments contributing to this figure.

Furthermore, significant investments in Research and Development, particularly in sustainable construction and digital technologies, are critical for future competitiveness. In 2024, R&D remained a strategic priority to enhance value and sustainability. Compliance with health, safety, and environmental (HSE) standards also incurs considerable costs, covering training, safety equipment, and environmental assessments.

Cost Category FYE June 30, 2023 (£M) Key Components
Direct Project Costs Significant portion of £2.9bn revenue Labor, materials, subcontractors
Equipment Costs £112.9M (Capex on P, P&E) Purchases, rentals, maintenance, depreciation
Administrative & Overhead £109.1M Salaries, rent, IT, ERP systems
Research & Development Ongoing investment Sustainable construction, digital tech, MMC
HSE Compliance Significant operational budget Training, safety equipment, environmental assessments

Revenue Streams

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Construction Contracts (Building and Infrastructure)

Galliford Try's main income is generated through its construction contracts, covering both building and infrastructure projects. This encompasses a range of services, from full design-and-build packages to construction-only and renovation work for clients in both public and private sectors.

The company reported a significant uptick in revenue for the first half of 2025, with its construction contracts contributing to a 12.7% increase, reaching £923.2 million.

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Framework Agreement Income

Galliford Try generates revenue through framework agreements, securing a predictable flow of projects from clients over extended periods. These agreements are a cornerstone of their business, contributing a substantial portion to their order book and fostering recurring income from long-standing client partnerships.

For the fiscal year ending June 30, 2023, Galliford Try reported revenue of £1.29 billion. A significant portion of this revenue is directly attributable to the ongoing projects secured via these crucial framework agreements, highlighting their importance for financial stability and growth.

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Facilities Management and Maintenance Services

Galliford Try generates revenue by offering continuous maintenance, repair, and comprehensive facilities management for projects they've built and for existing structures. This creates a steady, service-based income stream that nicely supplements their core construction work.

In the fiscal year ending June 30, 2023, Galliford Try reported that its Partnerships & Investments division, which includes many of its service-led activities, saw revenue grow to £1.2 billion. This highlights the increasing importance of these recurring revenue streams.

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Specialist Services and Water Technologies

Galliford Try generates revenue through specialized divisions, notably its water technologies business. This segment, along with other high-margin adjacent markets, taps into specific expertise to deliver enhanced profitability. These specialized services are a key component of the company's strategy for growth and improved financial performance.

For instance, in the fiscal year ending June 30, 2023, Galliford Try reported a strong performance in its Environmental division, which encompasses water. This division saw significant revenue growth, reflecting the demand for its specialized water solutions and infrastructure services. The company’s focus on these higher-margin areas is designed to bolster overall profitability.

  • Water Technologies: Revenue from specialized water solutions and infrastructure projects.
  • Adjacent Markets: Income generated from other higher-margin specialist services.
  • Improved Margins: These services contribute to better profitability due to niche expertise.
  • Growth Strategy: Specialized services are a deliberate focus for expanding the company's revenue base.
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Public Private Partnership (PPP) Asset Income

Galliford Try leverages its Public Private Partnership (PPP) assets to generate consistent revenue. These assets provide predictable, long-term income streams, contributing significantly to the group's financial stability.

The company's portfolio of PPP assets is designed to yield ongoing interest and annuity income. This forms a crucial element of its revenue model, offering a reliable financial foundation.

  • PPP Asset Income: Galliford Try's PPP portfolio acts as a consistent revenue generator.
  • Stable Financial Contribution: These assets provide a predictable, long-term income stream.
  • Portfolio Value (December 2024): The PPP asset portfolio was valued at £40.2 million.
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Diverse Revenue Streams Fueling Growth

Galliford Try's revenue streams are diverse, primarily driven by construction contracts, framework agreements, and service-based offerings. The company also benefits from specialized divisions like water technologies and income from its Public Private Partnership (PPP) assets.

Revenue Stream Description FY23 Revenue Contribution (approx.) H1 2025 Revenue Growth
Construction Contracts Building and infrastructure projects, design-and-build, construction-only, renovations. £1.29 billion (FY23 Total) 12.7% increase
Framework Agreements Securing predictable, long-term projects from clients. Significant portion of order book N/A
Maintenance & Facilities Management Service-based income from ongoing projects and existing structures. £1.2 billion (Partnerships & Investments, FY23) N/A
Specialized Divisions (e.g., Water Technologies) High-margin services leveraging niche expertise. Strong performance in Environmental division (FY23) N/A
Public Private Partnership (PPP) Assets Annuity income and interest from long-term assets. N/A Portfolio valued at £40.2 million (Dec 2024)

Business Model Canvas Data Sources

The Galliford Try Business Model Canvas is informed by a blend of internal financial reporting, project performance data, and external market intelligence. This ensures a robust understanding of our operational costs, revenue streams, and customer needs.

Data Sources