DoubleVerify Bundle

Who are DoubleVerify's customers?
In digital advertising, understanding who you're serving is key. As ad fraud and brand safety concerns grew, companies needed reliable verification. This need propelled the growth of independent verification providers.

DoubleVerify's evolution from basic fraud detection to comprehensive media quality solutions means its customer base is diverse. They serve a wide range of businesses looking to ensure their advertising investments are effective and safe.
What is Customer Demographics and Target Market of DoubleVerify? DoubleVerify's target market includes brands, agencies, and publishers across the globe. These clients are primarily focused on maximizing their digital advertising ROI by ensuring ads are seen by real people, in brand-safe environments, and with high engagement potential. Understanding their needs is crucial for effective marketing strategies, and a DoubleVerify PESTEL Analysis can offer further insights into the external factors influencing these markets.
Who Are DoubleVerify’s Main Customers?
DoubleVerify's primary customer segments are businesses that invest significantly in digital advertising. This includes major brands, advertising agencies, and ad technology platforms like DSPs and SSPs. The focus is on the scale of their digital ad spend and the sophistication of their advertising operations rather than traditional demographic data.
Large global advertisers, including many Fortune 500 companies, form a core part of DoubleVerify's client base. These businesses have substantial digital media budgets and a critical need for ensuring their ad campaigns are seen by real people in brand-safe environments.
Advertising agencies manage campaigns on behalf of their clients. They utilize DoubleVerify's solutions to deliver verified, high-quality media to their clients' campaigns, ensuring accountability and performance across various digital channels.
Demand-Side Platforms (DSPs) and Supply-Side Platforms (SSPs) integrate DoubleVerify's technology to offer enhanced media quality and transparency to their own clients, thereby improving the value proposition of their platforms.
DoubleVerify experienced a 16% growth in advertiser revenue in Q1 2025. This growth is attributed to both existing customer expansion and the acquisition of new, large enterprise clients, highlighting the increasing demand for their services.
DoubleVerify's target market has evolved beyond basic verification to encompass comprehensive media quality and performance solutions. This expansion is driven by market needs, such as combating bot fraud, which saw a 101% year-over-year increase in North America in 2024. The company's strategic acquisitions and new product launches, like social media attention measurement, demonstrate an effort to broaden its appeal to a wider range of advertisers, including those in the mid-market and direct response segments. Understanding this evolution is key to grasping the company's strategic direction, as detailed in the Brief History of DoubleVerify.
- Focus on large enterprise clients with significant digital ad spend.
- Serving global advertisers and their agencies.
- Ad tech platforms seeking to enhance their offerings.
- Addressing the growing threat of ad fraud, which increased by 101% in North America in 2024.
- Expanding into new areas like social media attention measurement.
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What Do DoubleVerify’s Customers Want?
DoubleVerify's customers are primarily driven by the critical need for transparency, brand safety, fraud prevention, and viewability in their digital advertising campaigns. They aim to enhance ad performance, achieve a better return on investment, and adhere to evolving industry standards.
Clients seek assurance that their ads are seen by real people in brand-safe environments. They prioritize accuracy and independence in data verification services.
Purchasing decisions are influenced by the ability of solutions to integrate seamlessly with existing ad tech stacks. Granular reporting and real-time insights are also crucial for campaign optimization.
Advertisers are concerned about ad fraud, which saw bot fraud surge by 101% year-over-year in North America in 2024. Solutions that effectively combat this are highly valued.
Reputational risk from ads appearing next to unsuitable content is a major concern. While global brand suitability violation rates fell 15% year-over-year, they still represent 65% of all incidents from unsuitable categories.
Customers expect verification to lead to improved ad performance. For instance, the global Authentic Viewable Rate rose 3% to 70% in 2024, indicating a focus on actual ad visibility.
The growing complexity of digital media, including CTV and social platforms, drives demand for tailored solutions. Social media reels and feeds are considered top-performing channels by 77% of advertising decision-makers.
Customer feedback and evolving market dynamics significantly shape product development. The expansion of Connected TV (CTV) advertising, with impression volume increasing by 66% year-over-year in 2024, necessitates specialized verification tools. Similarly, the rise of AI-powered crawlers prompts the development of advanced solutions like DV Authentic Attention for social media and AI-driven media optimization. DoubleVerify also caters to the growing demand for sustainability in advertising, offering features to monitor and manage ad emissions.
The DoubleVerify target market comprises advertisers and agencies focused on maximizing the effectiveness and safety of their digital ad spend. Understanding the Target Market of DoubleVerify is key for anyone in the ad tech space.
- Advertisers seeking to reduce wasted ad spend due to fraud and invalid traffic.
- Brands aiming to protect their reputation by ensuring ads appear in brand-safe and suitable environments.
- Media buyers and planners looking for independent verification of ad quality and performance metrics.
- Companies operating in programmatic advertising, social media, and Connected TV (CTV) environments.
- Businesses prioritizing data accuracy and transparency in their media measurement.
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Where does DoubleVerify operate?
DoubleVerify operates with a significant global footprint, serving clients across North America, EMEA, and APAC. The company's 2025 Global Insights Report, based on over one trillion impressions, provides a snapshot of market trends and performance indicators across these key regions.
In 2024, North America demonstrated a brand suitability violation rate of 4.6%, a 15% year-over-year decrease and the lowest among all regions. This suggests a mature market with strong adoption of verification services.
Attention metrics show regional variations, with APAC leading in 2024 with a 14% higher Attention Index than the global benchmark of 100. North America, conversely, trailed by 4% in the same period.
EMEA saw a 24% year-over-year decline in brand suitability violations to 7.1% in 2024, though it remains the second-highest globally. In India, brand suitability violations fell by 3% to 4.3% in 2024, but fraud/SIVT violations rose by 23% to 0.6%.
International measurement revenue increased by 22% in 2024, with EMEA growing by 25% and APAC by 18%. This growth was impacted by an 8% decrease in Q1 2025 international measurement revenue due to a major client pausing spend.
DoubleVerify tailors its market approach through localized reports, such as the 2025 Global Insights: APAC Report and EMEA Report, to address specific regional trends. Strategic acquisitions, like Scibids AI in August 2023, have also expanded its global capabilities, enabling upsells of AI campaign optimization to over 200 clients.
The DoubleVerify audience profile includes a broad range of advertisers and agencies focused on media quality and performance. The company's services are crucial for those seeking to understand Revenue Streams & Business Model of DoubleVerify.
The target market for DoubleVerify's ad verification services encompasses companies of various sizes, from large global advertisers to mid-sized businesses, all operating within the digital advertising ecosystem.
Key customer segments include brands, agencies, publishers, and ad tech platforms that prioritize transparency, brand safety, and ad fraud prevention in their media investments.
DoubleVerify serves a wide array of industries that heavily rely on digital advertising, including CPG, automotive, financial services, travel, and technology, among others.
The ideal customer profile for DoubleVerify's verification tools is an organization that actively engages in programmatic advertising and seeks to ensure the quality and effectiveness of its media spend.
Market segmentation for DoubleVerify often considers factors such as geographic location, company size, advertising spend volume, and specific needs related to brand safety, ad fraud, and attention metrics.
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How Does DoubleVerify Win & Keep Customers?
DoubleVerify employs a strategic mix of content marketing, direct sales, and key partnerships to acquire new clients. The company educates potential advertisers on digital ad quality through thought leadership and industry events, emphasizing the measurable return on investment from its solutions.
DoubleVerify utilizes its Global Insights Reports and participation in industry events to educate advertisers. This approach highlights the evolving challenges in digital ad quality and positions the company as a knowledgeable resource.
Direct sales efforts focus on the performance benefits of DoubleVerify's offerings. Strategic partnerships with ad tech platforms and social media companies, such as the June 2025 attention measurement debut with Snap, expand its market reach.
The March 2025 acquisition of Rockerbox for $82.6 million broadens its capabilities into marketing measurement and attribution. This move targets mid-market and direct response advertisers, a segment previously less served.
DoubleVerify maintains strong customer loyalty with a gross revenue retention rate exceeding 95% in Q1 2025. This is achieved through product enhancements, international growth, and new enterprise client acquisition.
Customer retention is further bolstered by continuous product innovation and a focus on enhancing the client experience. The launch of DV Authentic AdVantage in June 2025, an AI-powered solution for video platforms, exemplifies this commitment. The company also leverages customer data to identify upsell opportunities, as demonstrated by the successful integration of AI campaign optimization from its August 2023 acquisition of Scibids AI, which has been adopted by over 200 existing clients. DoubleVerify's strategic shift towards AI-fueled unified intelligence platforms aims to foster sustained growth by deepening customer engagement.
The company is increasingly focusing on AI-powered tools to enhance campaign performance and advertiser outcomes. This includes solutions like DV Authentic AdVantage and the AI campaign optimization from Scibids AI.
Continuous development of new products and features, such as attention measurement for social platforms, keeps DoubleVerify at the forefront of media effectiveness. This innovation drives both acquisition and retention.
Acquisitions like Rockerbox and strategic partnerships are key to expanding into new market segments and geographies. This broadens the company's appeal to a wider range of advertisers.
The company maintains a strong enterprise pipeline, securing new business and displacing competitors. This focus on larger clients contributes significantly to revenue growth and stability.
Leveraging customer data and CRM systems allows DoubleVerify to identify opportunities for deeper engagement and tailored solutions. This proactive approach enhances customer satisfaction and loyalty.
The integration of acquired technologies, such as AI campaign optimization, creates natural upsell opportunities. This strategy effectively deepens the relationship with existing clients by offering expanded value.
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- What is Brief History of DoubleVerify Company?
- What is Competitive Landscape of DoubleVerify Company?
- What is Growth Strategy and Future Prospects of DoubleVerify Company?
- How Does DoubleVerify Company Work?
- What is Sales and Marketing Strategy of DoubleVerify Company?
- What are Mission Vision & Core Values of DoubleVerify Company?
- Who Owns DoubleVerify Company?
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