How Does Genting Berhad Company Work?

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How Does Genting Berhad Operate?

Genting Berhad is a major player in leisure and hospitality, known for its resorts, casinos, and hotels globally. In 2025, it was ranked 53rd on the Fortune Southeast Asia 500 list, with revenue reaching US$6.06 billion, a 1.6% increase.

How Does Genting Berhad Company Work?

The company's operations extend beyond entertainment, encompassing power generation, plantations, property development, and biotechnology. This diversification helps manage risks across different markets.

Genting Berhad's integrated resort model is central to its business, blending gaming with various leisure activities. This approach, along with its international presence in locations like Malaysia, Singapore, and the US, forms the basis of its operational strategy. A deeper look into its business can be found in a Genting Berhad PESTEL Analysis.

What Are the Key Operations Driving Genting Berhad’s Success?

Genting Berhad's core operations revolve around creating integrated resort destinations that blend gaming, hospitality, theme parks, and entertainment. This multifaceted business model aims to provide a comprehensive leisure experience for a wide range of customers, from high rollers to families. The company's value proposition is built on its ability to offer diverse attractions and services under one roof, enhancing customer engagement and maximizing revenue potential across its various segments.

Icon Integrated Resort Model

Genting Berhad's primary value creation comes from its integrated resort model. This approach combines casinos, hotels, theme parks, and retail into single destinations, offering a complete leisure experience. The company's strategy focuses on attracting a broad customer base, including tourists and families, through these diverse offerings.

Icon Key Assets and Offerings

The company boasts world-class casinos and a substantial hotel portfolio, with over 18,000 rooms. Its leisure attractions include theme parks and convention facilities, catering to various entertainment needs. Notable properties like Resorts World Genting in Malaysia and Resorts World Sentosa in Singapore are central to its operations.

Icon Operational Complexity and Scale

Genting Berhad's operations are complex, involving meticulous management of gaming, hotel services, and theme park attractions. Resorts World Genting, for example, features over 10,500 rooms across seven hotels and extensive leisure facilities. In 2024, this resort welcomed 28.1 million visitors with a hotel occupancy rate of 99%.

Icon Diversified Business Segments

Beyond leisure and hospitality, Genting Berhad operates in power generation through Genting Energy Limited and manages plantations via Genting Plantations Berhad. The company also engages in property development, creating townships and commercial properties. This diversification provides resilience and cross-synergies across its business units.

The company's operational framework is supported by a robust supply chain for hospitality, gaming, and entertainment needs. Strategic partnerships, such as the collaboration for Genting Highlands Premium Outlets, further enhance its market reach and value proposition. Understanding how Genting Berhad works involves recognizing its unique strengths: established brand equity, exclusive gaming licenses in key markets, and a diversified portfolio that allows it to cater to a wide array of customer segments and navigate market fluctuations effectively. This approach is a key aspect of the Marketing Strategy of Genting Berhad.

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Unique Strengths and Synergies

Genting Berhad's competitive advantage stems from its established brand, exclusive gaming licenses, and a diversified business portfolio. These elements create significant cross-synergies, enabling the company to cater to varied customer segments and maintain resilience.

  • Strong brand recognition in the integrated resort sector.
  • Exclusive or duopoly casino licenses in strategic markets.
  • Diversified revenue streams across leisure, energy, plantations, and property.
  • Ability to adapt to diverse market demands and customer preferences.

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How Does Genting Berhad Make Money?

Genting Berhad's financial performance is driven by a diversified business model, with its primary revenue streams originating from leisure and hospitality, complemented by significant contributions from plantations, power generation, property development, and biotechnology. The group's overall revenue for the financial year ended December 31, 2024, reached RM27.7 billion, reflecting a modest 2% increase from the previous year. However, the first quarter of 2025 presented a different picture, with group revenue declining to RM6.5 billion, impacted by a softer performance in its core leisure and hospitality segment and unfavorable currency movements.

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Leisure & Hospitality Dominance

This segment is the largest revenue generator, encompassing casinos, hotels, theme parks, and food & beverage operations. For its subsidiary, Genting Malaysia Berhad, gaming revenue accounted for 72.1% of its total revenue in 2024.

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Plantation Sector Growth

Through Genting Plantations Berhad, the company earns from palm oil cultivation and sales. In the first quarter of 2025, this division saw a substantial revenue increase of 21% to RM693.4 million, driven by higher palm product prices.

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Energy Business Expansion

Genting Energy Limited generates income from power plants and oil & gas ventures. The energy business is poised for significant growth, with projected revenues potentially reaching up to US$1.4 billion annually from its current US$365.7 million.

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Property Development Contributions

Revenue from property development stems from the sale of residential and commercial properties. While specific recent figures are not detailed, this segment remains a key part of the group's diversified strategy.

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Emerging Life Sciences

The life sciences and biotechnology segment, though currently smaller, represents a strategic move towards future revenue diversification. Investments in companies developing advanced medical treatments are a key focus.

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Monetization Strategies

The company employs strategies to maximize visitor spending across its integrated resorts. This includes tiered pricing, loyalty programs, and cross-selling of various entertainment and dining experiences.

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Understanding Genting Berhad's Business Model

Genting Berhad's business model is built on diversification and leveraging synergies across its various segments to create multiple income streams. This approach aims to mitigate risks associated with reliance on any single industry, ensuring resilience and sustained growth. Understanding Mission, Vision & Core Values of Genting Berhad provides further insight into their long-term strategic direction.

  • The leisure and hospitality segment, including gaming and theme parks, is the primary revenue driver.
  • Plantations provide a stable income stream, particularly benefiting from favorable commodity prices.
  • Energy investments are strategically positioned for substantial future revenue growth.
  • Property development contributes to revenue through real estate sales.
  • Biotechnology represents a forward-looking diversification effort for long-term value creation.

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Which Strategic Decisions Have Shaped Genting Berhad’s Business Model?

Genting Berhad has consistently evolved through strategic expansions and significant investments, shaping its global footprint in the integrated resort and leisure industry. The company’s commitment to enhancing its flagship properties, such as Resorts World Genting in Malaysia and Resorts World Sentosa in Singapore, underscores its focus on long-term growth and maintaining a competitive edge.

Icon Global Integrated Resort Expansion

Genting Berhad is actively expanding its integrated resorts worldwide. Resorts World Genting in Malaysia has seen multi-billion dollar upgrades, while Resorts World Sentosa in Singapore is undergoing a SGD 4.5 billion expansion (RWS 2.0) to boost its long-term competitiveness.

Icon Strategic Market Acquisitions

A key strategic move in 2025 involves Genting Malaysia's acquisition of the remaining 51% stake in Genting Empire Resorts LLC for RM177 million, aiming to strengthen its position in the New York gaming market, subject to regulatory approvals.

Icon Navigating Market Challenges

The company has faced financial headwinds, with Genting Berhad reporting a net profit of RM4.5 million in 1Q25, a significant decrease from RM588.87 million in the prior year, attributed to weaker leisure and hospitality contributions and currency fluctuations.

Icon Diversification and Future Growth

Genting Berhad is diversifying its business interests, investing RM5 billion (US$1.06 billion) in the energy sector in 2024, including stakes in power plants and FLNG facilities, to build a stable base beyond the gaming industry.

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Genting Berhad's Competitive Strengths

Genting Berhad's competitive edge is built on several pillars, including its globally recognized 'Resorts World' brand and exclusive casino licenses in key markets like Malaysia and Singapore, which create significant barriers to entry for competitors. The company benefits from economies of scale due to its large integrated resorts and a global workforce of approximately 54,000 employees.

  • Strong brand recognition globally.
  • Monopolistic or duopolistic casino licenses in key regions.
  • Economies of scale from large-scale operations.
  • Strategic diversification into non-gaming sectors like plantations, power, and biotechnology.
  • Continuous investment in new attractions and ecotourism initiatives.

Understanding how Genting Berhad works involves recognizing its multifaceted business model, which extends beyond its well-known casino resorts. The company’s strategic diversification into sectors such as plantations, power generation, and biotechnology provides a crucial buffer against the inherent volatility of the gaming and leisure industries. This approach is evident in its substantial investments in the energy sector, including a 49% stake in a gas power plant in China and a US$1 billion FLNG facility in Indonesia, both part of its 2024 energy industry investments totaling RM5 billion. These moves highlight Genting Berhad's diversification strategy explained, aiming to create more resilient revenue streams. The company’s operational focus includes refining marketing strategies and managing costs, as seen in its responses to recent financial performance, such as the net loss reported by Genting Malaysia in 4Q24 partly due to its New York gaming license bid. The Competitors Landscape of Genting Berhad is dynamic, but Genting’s established market positions and ongoing investments in enhancing customer experiences and digital offerings are key to its sustained presence and growth across its various markets.

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How Is Genting Berhad Positioning Itself for Continued Success?

Genting Berhad commands a significant position in the global leisure and hospitality sector, especially across Asia, with dominant market shares in Malaysia and Singapore. Its integrated resort model, which offers a wide array of attractions beyond gaming, is key to fostering customer loyalty. The company's substantial global presence was highlighted by its ranking as the top gaming company by revenue on the 2025 Fortune Southeast Asia 500 list.

Icon Industry Position

Genting Berhad holds a strong market position, particularly in Asia, with a monopolistic presence in Malaysia and a duopoly in Singapore. Its Resorts World New York City is a leading venue for video gaming machines in the northeastern United States.

Icon Key Revenue Driver

The company's integrated resort model, offering a comprehensive range of experiences beyond gaming, is instrumental in building and maintaining customer loyalty, a crucial aspect of Genting Berhad operations.

Icon Identified Risks

Key risks include potential regulatory changes, economic downturns impacting tourism, technological disruption from online gaming, and evolving consumer preferences towards ecotourism and wellness.

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The strengthening of the Malaysian ringgit against major trading currencies has presented a financial headwind, negatively affecting the group's revenue and EBITDA.

Genting Berhad is actively pursuing strategic initiatives to ensure sustained growth and profitability, demonstrating a clear Growth Strategy of Genting Berhad. The group anticipates a recovery in the tourism and gaming markets, supported by increasing global demand and improved air travel connectivity. Genting Malaysia is set to enhance the appeal of Resorts World Genting through new ecotourism projects and special events commemorating the Genting Group's 60th anniversary in 2025. In the United States, Resorts World New York City (RWNYC) has proposed a significant transformation into a world-class integrated resort by 2030, with a planned capital investment of US$5.5 billion. This expansion aims to more than double its gross gaming revenue by 2027, contingent on securing a full casino license by December 1, 2025. The company is also focused on diversifying its business interests, with a strategic emphasis on expanding its energy sector operations, which are projected to become a substantial contributor to the group's future earnings.

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Future Outlook and Diversification

Genting Berhad is strategically positioning itself for future growth by investing in its core hospitality and gaming businesses while also diversifying into new sectors like energy.

  • Planned capital expenditure of US$5.5 billion for RWNYC transformation.
  • Aim to double gross gaming revenue by 2027 if a full casino license is secured by December 1, 2025.
  • Focus on expanding the energy business as a future major revenue contributor.
  • Leveraging ecotourism initiatives and anniversary events to boost Resorts World Genting's appeal in 2025.

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