Essity Business Model Canvas

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Essity's Business Model: A Deep Dive

Discover the strategic engine behind Essity's success with our comprehensive Business Model Canvas. This detailed breakdown reveals how they connect with customers, deliver value, and generate revenue in the hygiene and health sector. Ready to gain a competitive edge?

Unlock the full strategic blueprint behind Essity's business model. This in-depth Business Model Canvas reveals how the company drives value, captures market share, and stays ahead in a competitive landscape. Ideal for entrepreneurs, consultants, and investors looking for actionable insights.

Partnerships

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Raw Material Suppliers

Essity’s key partnerships with raw material suppliers, including those for pulp and chemicals, are foundational to its operations. In 2024, the company continued to prioritize suppliers committed to sustainable practices, a move that directly supports Essity's goal of reducing its Scope 3 emissions. These collaborations are vital for ensuring a steady flow of high-quality inputs, which is critical for maintaining production efficiency across Essity's extensive product portfolio.

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Retailers and Distributors

Essity's success hinges on strong relationships with major retail chains, supermarkets, pharmacies, and specialized B2B distributors. These partnerships are crucial for ensuring their Personal Care, Consumer Tissue, and Professional Hygiene products reach a wide audience across the globe. For instance, in 2024, Essity continued to leverage its extensive retail network to maintain a significant market presence, with its brands frequently appearing on the shelves of leading global retailers.

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Healthcare Institutions and Care Providers

Essity’s Health & Medical and Professional Hygiene segments thrive through crucial partnerships with hospitals, nursing homes, and various healthcare providers. These collaborations are vital for co-creating and distributing specialized medical solutions and advanced professional hygiene systems tailored to the unique demands of healthcare settings.

These alliances are instrumental in ensuring Essity’s offerings effectively meet the stringent requirements of healthcare environments, directly contributing to enhanced patient care and safety. For instance, in 2023, Essity reported significant growth in its Health & Medical segment, partly driven by the adoption of its innovative wound care and incontinence solutions in leading European healthcare institutions.

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Technology and Innovation Partners

Essity actively partners with technology firms and academic bodies to pioneer advancements in hygiene and health products. These collaborations focus on developing novel materials, like advanced absorbents, and integrating smart technologies, such as connected dispensers, to improve user experience and efficiency. For instance, in 2024, Essity continued its work with material science innovators to explore biodegradable and compostable alternatives for single-use products, aiming to reduce environmental impact.

These strategic alliances are crucial for Essity's innovation pipeline, enabling the company to stay at the forefront of product development and manufacturing. By working with research institutions, Essity gains access to cutting-edge scientific knowledge, accelerating the translation of new ideas into market-ready solutions. This approach has led to advancements in areas like water-saving technologies for hygiene products and the development of more sustainable packaging solutions, reflecting a commitment to both performance and environmental stewardship.

Key areas of collaboration include:

  • Development of advanced absorbent materials: Partnerships with material science companies to create more efficient and sustainable absorbency technologies.
  • Smart dispensing systems: Collaborations with tech firms to integrate IoT capabilities for better hygiene management and reduced waste.
  • Circularity initiatives: Working with research institutions and recycling technology providers to enhance product recyclability and explore closed-loop systems.
  • Digitalization of manufacturing: Partnering with automation and AI specialists to optimize production processes for greater efficiency and reduced environmental footprint.
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Non-Governmental Organizations (NGOs) and International Bodies

Essity actively collaborates with influential non-governmental organizations (NGOs) and international bodies to amplify its mission. Partnerships with entities such as the United Nations Population Fund (UNFPA), UNICEF, and the Global Handwashing Partnership are central to this strategy. These alliances are crucial for driving global initiatives focused on hygiene and health education, extending Essity's reach into communities and addressing critical societal needs.

These collaborations allow Essity to transcend purely commercial objectives, tackling significant societal challenges that directly impact well-being and sustainability. For instance, Essity's work with UNFPA supports programs aimed at improving menstrual health and hygiene, a critical area for gender equality and education. In 2023, Essity's initiatives with partners reached millions of individuals, providing access to essential hygiene products and knowledge.

  • UNFPA Partnership: Focused on improving menstrual health and hygiene globally, contributing to education and empowerment for women and girls.
  • UNICEF Collaboration: Supports child health and hygiene education programs, particularly in schools, fostering healthy habits from a young age.
  • Global Handwashing Partnership: Essity contributes expertise and resources to promote handwashing with soap as a critical public health intervention.
  • Impact: These partnerships underscore Essity's dedication to its core purpose of breaking barriers to well-being, aligning business goals with broader social impact.
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Strategic Raw Material Alliances Drive Sustainability

Essity's strategic alliances with raw material providers, particularly for pulp and chemicals, are essential for its production. In 2024, the company emphasized suppliers committed to sustainability, aligning with its Scope 3 emission reduction targets. These relationships ensure a consistent supply of quality inputs, vital for maintaining efficient manufacturing across its diverse product lines.

What is included in the product

Word Icon Detailed Word Document

A comprehensive overview of Essity's business model, detailing its customer segments, value propositions, and revenue streams.

Organized into the 9 classic BMC blocks, this canvas reflects Essity's strategic focus on hygiene and health solutions.

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Essity's Business Model Canvas provides a clear, structured framework that helps alleviate the pain of complex strategic planning by visually mapping key business elements.

It serves as a powerful tool to identify and address potential weaknesses or inefficiencies within Essity's operations, offering a simplified approach to strategic analysis.

Activities

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Research and Development

Essity’s commitment to Research and Development fuels innovation across its hygiene and health portfolio. In 2024, the company continued to prioritize R&D spending to develop next-generation products and sustainable solutions. This focus drives advancements in areas like absorbent technologies for incontinence products and biodegradable materials for tissue paper.

Global R&D centers are instrumental in this process, working on tangible innovations. For instance, Essity has been developing and testing flushable toilet roll cores, addressing environmental concerns. Furthermore, advancements in wound care include the creation of more effective and patient-friendly advanced wound dressings, reflecting a dedication to improving health outcomes.

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Manufacturing and Production

Essity's manufacturing and production is a cornerstone, involving the efficient creation of hygiene and health products across roughly 70 global production sites. This extensive network is crucial for meeting worldwide demand.

The company actively works on refining its production setup and methods. This focus on operational excellence ensures both high product quality and cost efficiency, which is vital for its competitive edge.

In 2023, Essity reported net sales of SEK 132.4 billion (approximately $12.6 billion USD), a significant portion of which is directly tied to the output from these manufacturing operations. Their commitment to optimizing production directly impacts their ability to deliver these products reliably and affordably to consumers.

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Supply Chain Management and Logistics

Essity's key activities revolve around managing a sophisticated global supply chain. This includes sourcing raw materials like wood pulp and chemicals, manufacturing hygiene products, and distributing them to customers worldwide. Efficiency and sustainability are paramount, driving Essity to foster strong supplier partnerships.

The company actively works to ensure timely delivery and minimize its environmental footprint. In 2023, Essity reported that 94% of its purchased wood fiber was from sustainable sources, demonstrating a commitment to responsible procurement within its supply chain.

Essity implements environmental actions across its entire supply chain, aiming to reduce greenhouse gas emissions. For instance, they are investing in renewable energy for their manufacturing sites and optimizing transportation routes to lower logistics-related emissions.

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Brand Building and Marketing

Essity's brand building and marketing are central to its strategy, focusing on reinforcing its prominent brands like TENA, Tork, and Libero. These efforts aim to connect with both consumers and professionals, emphasizing product advantages and solidifying Essity's reputation in hygiene and health.

The company's marketing initiatives are designed to drive profitable volume expansion and enhance market share. For instance, in 2023, Essity reported net sales of SEK 132.2 billion (approximately USD 12.6 billion), with a significant portion driven by strong brand performance and effective marketing campaigns.

  • Brand Recognition: Essity invests heavily in marketing to ensure its core brands are top-of-mind for consumers and professionals, fostering loyalty and trust.
  • Product Promotion: Campaigns highlight the unique benefits and innovations of products within its hygiene and health portfolio.
  • Market Share Growth: Marketing strategies are directly tied to objectives for increasing sales volume and capturing greater market share across its product categories.
  • Digital Engagement: Essity increasingly utilizes digital channels to engage audiences, share valuable content, and promote its brands and products effectively.
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Sustainability Initiatives

Essity's sustainability initiatives are central to its business model, focusing on reducing environmental impact and fostering a circular economy. This involves setting ambitious goals, such as science-based targets for emission reductions, and actively engaging in responsible sourcing practices across its value chain.

Key activities include developing innovative, eco-friendly products that minimize waste and resource consumption. Essity is committed to improving societal well-being through its products and operations, aiming for a positive social impact.

  • Science-Based Targets: Essity has committed to reducing its absolute scope 1 and 2 greenhouse gas emissions by 2030, aligning with a 1.5°C trajectory.
  • Circular Economy: The company is actively working to increase the use of renewable and recycled materials in its products, aiming for 90% renewable or recycled content by 2025 for its tissue products.
  • Responsible Sourcing: Essity prioritizes sourcing raw materials responsibly, with a goal of 100% certified sustainable or recycled fiber for its tissue products.
  • Product Innovation: Essity continues to launch products with improved environmental performance, such as Tork's paper products made from 100% recycled fibers.
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Operational Focus: Innovation to Sustainable Market Leadership

Essity's key activities center on innovation and product development, manufacturing excellence, and robust supply chain management. The company also heavily invests in brand building and marketing to drive growth and maintain market leadership in the hygiene and health sectors. Sustainability is integrated throughout these activities, influencing product design, sourcing, and operations.

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Resources

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Strong Global Brands and Intellectual Property

Essity's strength lies in its powerful portfolio of globally recognized brands, including TENA, Tork, and Libero. This significant intellectual property and brand equity are cornerstones of its business model.

These leading brands hold the number 1 or 2 market position in 90% of Essity's branded sales, a testament to their competitive advantage and the deep trust consumers place in them. This market dominance is a key resource.

Beyond brand names, Essity's commitment to research and development translates into valuable intellectual property through patents and proprietary technologies. This innovation pipeline further solidifies its market position and provides a sustainable edge.

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Extensive Production Facilities and Technology

Essity operates a robust global network of around 70 production facilities, leveraging advanced manufacturing technologies to support its broad product portfolio. This extensive infrastructure is crucial for achieving the high-volume output necessary to meet global demand for hygiene and health products.

These production sites are continually enhanced through strategic investments in research and development centers and upgraded manufacturing capabilities. This commitment ensures Essity maintains technological leadership and operational efficiency, a key factor in its competitive market position.

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Human Capital and Expertise

Essity's human capital and expertise are foundational to its success. This includes a highly skilled workforce encompassing R&D specialists, engineers, sales teams, and operations personnel. Their combined knowledge and experience are vital for driving innovation in areas like sustainable hygiene products and medical solutions, ensuring operational efficiency across its global manufacturing sites, and fostering strong customer relationships. For instance, in 2023, Essity invested significantly in employee development programs, aiming to enhance the skills of its over 36,000 employees worldwide, underscoring the importance of its people as a key resource.

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Global Distribution and Sales Network

Essity leverages a robust global distribution and sales network, reaching an impressive 150 countries. This vast infrastructure ensures their hygiene and health products are accessible to diverse customer segments, including consumers, healthcare providers, and businesses worldwide.

This expansive network is fundamental to Essity's market penetration strategy, enabling efficient product delivery and strong brand presence across numerous geographies. It underpins their ability to serve both developed and emerging markets effectively.

  • Global Reach: Approximately 150 countries covered.
  • Customer Segments: Serves individual consumers, healthcare institutions, and businesses.
  • Market Penetration: Facilitates broad accessibility and brand presence.
  • Operational Efficiency: Supports efficient delivery of hygiene and health solutions.
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Financial Capital and Robust Balance Sheet

Essity's robust financial standing, demonstrated by its strong net sales and profitable growth throughout 2024 and into Q1 2025, is a cornerstone of its business model. This financial strength ensures the company possesses the necessary capital to fuel critical investments in research and development, pursue strategic acquisitions, and fund its ongoing operational needs. A healthy balance sheet and consistent cash flow generation are vital for maintaining operational stability and executing ambitious future expansion plans.

Key financial highlights underscore this strength:

  • Net Sales Growth: Essity reported strong net sales performance in 2024, with continued positive momentum in the first quarter of 2025, indicating sustained market demand and effective sales strategies.
  • Profitability: The company has maintained a focus on profitable growth, with key profitability metrics showing resilience and improvement in 2024 and early 2025, supporting reinvestment.
  • Cash Flow Generation: Essity consistently generates healthy operating cash flow, providing the liquidity needed for operational expenditures, debt servicing, and strategic capital allocation.
  • Balance Sheet Strength: A well-managed balance sheet with manageable debt levels and sufficient liquidity empowers Essity to navigate market fluctuations and capitalize on growth opportunities.
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Unlocking Global Market Leadership Through Core Strengths

Essity's key resources are its powerful, leading brands like TENA and Tork, which hold the number 1 or 2 market position in 90% of its branded sales. This brand equity is supported by valuable intellectual property from ongoing R&D and patents. Furthermore, a global network of approximately 70 advanced production facilities ensures efficient, high-volume output. The company's human capital, comprising over 36,000 skilled employees, drives innovation and operational excellence, as evidenced by significant 2023 investments in employee development.

Key Resource Description Impact
Brand Portfolio Globally recognized brands (TENA, Tork, Libero) Market leadership (90% of branded sales are #1 or #2)
Intellectual Property Patents and proprietary technologies from R&D Sustainable competitive advantage, innovation pipeline
Production Network ~70 advanced production facilities globally High-volume output, operational efficiency, global supply
Human Capital Over 36,000 skilled employees Innovation, operational excellence, customer relationships

Value Propositions

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Comprehensive Hygiene and Health Solutions

Essity's value proposition centers on delivering comprehensive hygiene and health solutions that touch lives daily across its Personal Care, Consumer Tissue, and Professional Hygiene segments. This wide-ranging portfolio tackles everything from personal needs like incontinence and feminine care to critical requirements in professional settings, including cleaning and medical applications.

The company's commitment is to enhance well-being for a vast number of people globally, aiming to reach one billion individuals every single day. For instance, in 2023, Essity reported net sales of SEK 132.4 billion (approximately USD 12.5 billion), underscoring the scale of its operations and reach.

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Trusted, High-Quality, and Innovative Brands

Essity's value proposition centers on its portfolio of trusted, high-quality, and innovative brands, serving both consumers and professionals. Leading names such as TENA, Tork, and Libero are cornerstones of this offering, recognized for their reliability and performance.

The company's dedication to continuous innovation is a key differentiator. In the first quarter of 2025, a significant achievement was noted: over 70% of Essity's products were recognized by customers and consumers as being the best in their respective markets, underscoring a strong commitment to product superiority.

This persistent focus on delivering superior quality and fostering innovation cultivates deep brand loyalty among its customer base. This loyalty is a direct result of consistently meeting and exceeding expectations with their product range.

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Sustainability and Environmental Responsibility

Essity creates value by integrating sustainability into its core business, offering products that support a circular economy. This focus on environmental responsibility resonates with consumers and stakeholders alike.

The company actively develops eco-friendly products and works to reduce its carbon footprint throughout its operations. For instance, in 2023, Essity achieved a 24% reduction in absolute Scope 1 and 2 greenhouse gas emissions compared to 2019, demonstrating tangible progress.

Essity's commitment to sustainability is further validated by external recognition, such as its leadership position in the CDP's climate change assessment, highlighting its robust environmental performance and strategic approach to climate action.

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Improved Well-being and Convenience

Essity's commitment to enhancing daily life is evident in its product design, focusing on both well-being and convenience. For instance, their advanced incontinence products offer superior absorption and promote better skin health, directly impacting user comfort and dignity. This focus on user experience is a core value proposition.

In professional settings, Essity provides efficient dispensing systems that streamline operations and improve hygiene. These solutions are crafted to offer practical benefits, reducing hassle and increasing effectiveness for businesses and institutions.

The tangible impact of these innovations is significant. For example, by 2024, Essity's hygiene and health solutions are projected to positively affect the daily routines of millions globally, contributing to enhanced personal care and more efficient workplace environments.

  • Enhanced Personal Care: Products designed for comfort, dignity, and improved health outcomes.
  • Streamlined Operations: Efficient dispensing systems for professional and institutional use.
  • Everyday Efficiency: Solutions that simplify routines and reduce user burden.
  • Global Impact: Improving well-being and convenience for a vast user base worldwide.
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Reliable Supply and Global Accessibility

Essity's commitment to reliable supply and global accessibility is a cornerstone of its value proposition. With operations spanning roughly 150 countries, the company has built a formidable supply chain designed to ensure its essential hygiene and health products are consistently available to consumers worldwide.

This extensive global footprint, supported by efficient logistics, means customers can depend on accessing the products they need, when they need them. This reliability fosters trust and provides a crucial sense of security for individuals and businesses alike.

  • Global Reach: Essity products are available in approximately 150 countries, demonstrating a vast international market penetration.
  • Supply Chain Resilience: The company maintains a robust supply chain, crucial for ensuring consistent product availability even amidst global challenges.
  • Customer Assurance: This reliable accessibility provides peace of mind, assuring customers they can consistently obtain necessary hygiene and health solutions.
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Essential Hygiene & Health: Enhancing Global Well-being

Essity's value proposition is built on delivering essential hygiene and health solutions that enhance everyday life and well-being. They achieve this through a portfolio of trusted brands and a commitment to innovation, sustainability, and global accessibility.

The company focuses on creating products that offer superior performance, comfort, and convenience for both consumers and professionals. This dedication is reflected in their market leadership and the trust placed in brands like TENA and Tork.

Essity's commitment to sustainability is integrated into its business, offering eco-friendly products and reducing its environmental impact. This approach appeals to increasingly conscious consumers and stakeholders.

Their reliable supply chain, reaching approximately 150 countries, ensures that essential products are consistently available, providing customers with assurance and peace of mind.

Value Proposition Component Description Supporting Fact/Data
Enhanced Personal Care Products designed for comfort, dignity, and improved health outcomes. Essity's incontinence products offer superior absorption and promote better skin health.
Streamlined Operations Efficient dispensing systems for professional and institutional use. Solutions crafted to offer practical benefits, reducing hassle and increasing effectiveness.
Everyday Efficiency Solutions that simplify routines and reduce user burden. By 2024, Essity's hygiene and health solutions are projected to positively affect the daily routines of millions globally.
Global Impact Improving well-being and convenience for a vast user base worldwide. Essity aims to reach one billion individuals every single day with its solutions.
Brand Trust & Innovation High-quality, innovative brands recognized for reliability and performance. In Q1 2025, over 70% of Essity's products were recognized by customers and consumers as being the best in their respective markets.
Sustainability Integration Offering products that support a circular economy and reducing environmental footprint. In 2023, Essity achieved a 24% reduction in absolute Scope 1 and 2 greenhouse gas emissions compared to 2019.
Global Accessibility & Reliability Consistent availability of essential products across a wide geographical reach. Essity products are available in approximately 150 countries, supported by a robust supply chain.

Customer Relationships

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Automated Service and Digital Engagement for Consumers

Essity enhances consumer relationships through user-friendly digital channels like its websites and comprehensive FAQs. This strategy aims to provide immediate access to product details and support for users of brands such as Tork and Tena, facilitating self-service for everyday questions.

In 2024, Essity reported a significant increase in digital engagement, with website traffic for its consumer brands growing by 15% year-over-year. This digital focus supports a more independent consumer experience, reducing the need for direct human interaction for routine inquiries.

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Dedicated Sales and Technical Support for Businesses (B2B)

Essity offers specialized sales and technical support to its business customers, ensuring they receive expert guidance for professional hygiene and healthcare solutions. This direct engagement allows for the development of customized offerings that precisely meet the unique needs of each business.

The company's commitment extends to comprehensive after-sales service, particularly for dispensing systems and other professional products. This focus on ongoing support reinforces Essity's dedication to client satisfaction and operational efficiency for its B2B partners.

For instance, in 2023, Essity reported that its Professional Hygiene segment, which heavily relies on these customer relationships, generated approximately SEK 30 billion in net sales, underscoring the importance of tailored support in driving significant business revenue.

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Educational and Awareness Initiatives

Essity actively cultivates customer relationships by providing valuable educational content and raising awareness around critical hygiene and health topics, with a notable focus on incontinence and menstrual health. This commitment extends to empowering individuals with knowledge, fostering a sense of well-being and informed decision-making.

Through strategic collaborations with non-governmental organizations (NGOs), Essity delivers essential resources and support, directly addressing societal taboos and enhancing public health understanding. For instance, in 2024, Essity continued its global initiatives to promote menstrual hygiene, reaching millions through educational programs and product donations, aiming to normalize conversations and improve access to care.

These initiatives firmly establish Essity as a recognized thought leader and a dependable ally in promoting overall well-being. By championing open dialogue and providing accessible information, Essity builds trust and loyalty, reinforcing its position as a caring and knowledgeable brand.

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Key Account Management for Large Retailers

Essity cultivates robust, strategic partnerships with its major retail and distribution clients via specialized key account management. This approach fosters joint planning, streamlined inventory control, and customized promotional assistance, proving crucial for maximizing product visibility and sales.

These vital B2B connections are essential for optimizing product placement and driving significant sales volumes. For instance, in 2024, Essity reported that its top 10 retail accounts contributed over 40% of its total revenue, underscoring the importance of these relationships.

  • Dedicated Key Account Managers: Specialists focus on building and maintaining deep relationships with large retailers.
  • Collaborative Planning: Joint efforts in forecasting, promotions, and product assortment ensure mutual success.
  • Inventory Optimization: Efficient stock management reduces costs and ensures product availability for consumers.
  • Tailored Marketing Support: Customized campaigns and in-store activations drive brand awareness and sales for partners.
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Community Building and Advocacy

Essity actively fosters community around hygiene and health, extending beyond mere transactions. They champion global initiatives and advocate for improved hygiene standards, demonstrating a commitment to societal well-being. This commitment resonates with customers, building loyalty through shared values.

In 2024, Essity continued its focus on these community aspects. For instance, their work with UNICEF on hygiene education programs reached millions of children globally, reinforcing brand trust. This advocacy not only elevates public health but also solidifies Essity's position as a responsible corporate citizen.

  • Global Hygiene Initiatives: Essity's participation in programs promoting handwashing and menstrual hygiene education in developing countries.
  • Advocacy for Standards: Their lobbying efforts for better public health infrastructure and access to essential hygiene products.
  • Value Alignment: Building customer loyalty by connecting with consumers who prioritize health, sustainability, and social responsibility.
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Customer Relationships: Blending Digital & B2B for Stronger Growth

Essity prioritizes customer relationships through a multi-faceted approach, blending digital self-service with dedicated B2B support and community engagement. This strategy aims to foster loyalty and drive value across both consumer and professional markets.

In 2024, Essity's digital channels saw a 15% year-over-year increase in traffic, supporting independent consumer experiences. Concurrently, their Professional Hygiene segment, heavily reliant on tailored B2B support, generated approximately SEK 30 billion in net sales in 2023, highlighting the financial impact of strong customer ties.

Relationship Aspect Key Activities 2024 Data/Impact
Digital Engagement (Consumer) User-friendly websites, FAQs, educational content 15% increase in website traffic for consumer brands
B2B Support (Professional) Specialized sales, technical support, after-sales service Professional Hygiene segment net sales ~SEK 30 billion (2023)
Retail Partnerships Key account management, collaborative planning, tailored marketing Top 10 retail accounts contributed over 40% of total revenue
Community & Advocacy Hygiene education, NGO collaborations, public health initiatives Continued UNICEF partnership for hygiene education reaching millions

Channels

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Retail Supermarkets and Hypermarkets

Retail supermarkets and hypermarkets are Essity's primary distribution channels for its Consumer Tissue products, like toilet paper and paper towels. These stores also carry a significant portion of Essity's Personal Care items, including feminine hygiene and baby care products. In 2024, these large retail formats continued to be crucial, with grocery retail sales in the US alone projected to reach over $1.1 trillion, highlighting the immense reach these channels offer for mass-market accessibility.

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Pharmacies and Drugstores

Pharmacies and drugstores are vital distribution points for Essity's Personal Care segment, especially for brands like TENA which offer incontinence solutions. These channels allow for a more focused presentation of health-related products.

The specialized nature of pharmacies and drugstores means customers often seek out these locations for sensitive purchases. In 2023, the global drugstore market was valued at over $350 billion, indicating a significant retail footprint for Essity's offerings.

These outlets can also provide a more personalized customer experience. Trained pharmacists and staff can offer discreet advice and support, which is particularly valuable for consumers managing personal health needs, contributing to TENA's strong brand presence in these environments.

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E-commerce Platforms and Online Retailers

The digital marketplace is a cornerstone for Essity, with e-commerce platforms playing a vital role across all product segments. This shift reflects a broader consumer trend towards online purchasing, driven by convenience and wider availability. For instance, in 2024, global e-commerce sales are projected to reach over $6 trillion, underscoring the immense reach of these channels.

Essity utilizes these platforms not only for broad market access but also for direct-to-consumer (DTC) opportunities where feasible. This allows for a more personalized customer experience and direct feedback. Essity's own digital presence, including its websites, serves as a crucial hub for product information, brand building, and increasingly, direct sales, further solidifying its online retail strategy.

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Healthcare Distributors and Institutions

Essity's Health & Medical segment serves healthcare providers directly, reaching hospitals, clinics, and nursing homes. This direct channel ensures essential products like wound care and incontinence solutions are readily available to medical professionals and patients.

The company also leverages specialized healthcare distributors to broaden its reach. This multi-channel approach is crucial for meeting the diverse needs of the healthcare ecosystem.

  • Direct Sales: Hospitals, clinics, nursing homes.
  • Indirect Sales: Specialized healthcare distributors.
  • Product Focus: Wound care, incontinence care, medical solutions.
  • Market Reach: Ensuring availability to medical professionals and patients.
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Professional Hygiene Distributors (B2B)

Essity's Professional Hygiene segment, featuring brands like Tork, relies on a robust B2B distribution network. These specialized distributors are crucial for reaching a diverse customer base, including businesses, public institutions, and industrial sites, offering them essential hygiene solutions.

These B2B channels ensure that Essity's Tork dispensing systems and a wide array of wiping products are readily available to workplaces that prioritize cleanliness and efficiency. For example, in 2024, Essity reported strong performance in its Professional Hygiene segment, driven by demand for innovative dispensing solutions that reduce waste and improve user experience.

  • Distribution Network: Essity leverages specialized B2B distributors to reach a broad market of businesses, public institutions, and industrial facilities.
  • Product Focus: Key offerings include Tork dispensing systems and a comprehensive range of wiping products designed for workplace hygiene.
  • Customer Solutions: Distributors provide tailored hygiene solutions to meet the specific needs of various professional environments.
  • Sales Approach: Direct sales teams also engage with large corporate clients, complementing the distributor model.
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Strategic Distribution: Tapping Trillion-Dollar Markets

Essity's channels are diverse, encompassing traditional retail, specialized pharmacies, and a significant digital presence. For its consumer goods, supermarkets and hypermarkets remain key, with the US grocery market alone exceeding $1.1 trillion in 2024. Pharmacies are crucial for personal care items, especially for sensitive purchases, with the global drugstore market valued over $350 billion in 2023.

The company also has a strong e-commerce strategy, tapping into a global market projected to surpass $6 trillion in 2024, enabling direct-to-consumer engagement. In the healthcare sector, Essity directly supplies hospitals and clinics, alongside specialized distributors, ensuring availability of medical solutions. Its Professional Hygiene segment relies on B2B distributors to serve businesses and institutions with brands like Tork.

Channel Type Key Segments Served Notable Brands/Products 2023/2024 Data Point
Retail Supermarkets/Hypermarkets Consumer Tissue, Personal Care Toilet paper, paper towels, feminine hygiene, baby care US Grocery Retail Sales > $1.1 trillion (2024 proj.)
Pharmacies/Drugstores Personal Care (Health Focus) Incontinence solutions (TENA) Global Drugstore Market > $350 billion (2023)
E-commerce/Digital All Segments (DTC potential) Wide range of Essity products Global E-commerce Sales > $6 trillion (2024 proj.)
Healthcare Providers (Direct/Distributor) Health & Medical Wound care, incontinence solutions, medical supplies Essity's Health & Medical segment performance
B2B Distributors Professional Hygiene Tork dispensing systems, wiping products Strong performance in Professional Hygiene (2024)

Customer Segments

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Individual Consumers (General Public)

Individual consumers, the general public, represent a vast market for Essity's consumer tissue products. These are the households and individuals who regularly purchase items like toilet paper, paper towels, and facial tissues for their daily needs. In 2024, the global tissue paper market continued to see robust demand, with consumer tissue forming a significant portion. For instance, the average household in developed countries might spend upwards of $100 annually on these essential paper products, highlighting the sheer volume and consistent purchasing behavior of this segment.

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Families with Babies and Young Children

Families with babies and young children are a key customer segment for Essity, with parents and caregivers actively seeking out products that ensure their child's safety, comfort, and hygiene. This group is particularly drawn to brands like Libero, which are trusted for their quality in essential baby care items such as diapers and wipes.

In 2024, the global baby care market, encompassing diapers and wipes, was projected to reach over $100 billion, highlighting the significant spending power of this demographic. Parents in this segment prioritize effectiveness and gentle formulations, often influenced by peer reviews and pediatrician recommendations.

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Women of All Ages

Essity's feminine care segment directly addresses the needs of women across all age groups, offering essential products like sanitary pads and tampons. These consumers prioritize comfort, discretion, and dependable protection during menstruation.

The company's portfolio includes a variety of brands, such as Libresse and Nana, designed to meet diverse preferences and adapt to different cultural norms worldwide. In 2024, Essity reported continued strong performance in its Health and Medical segment, which includes feminine care, demonstrating the ongoing demand for these products.

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Individuals with Incontinence and Their Caregivers

Individuals experiencing incontinence and their caregivers represent a crucial customer segment for Essity's Personal Care division, with the TENA brand being a primary focus. This demographic seeks products that provide reliable leakage protection, enhance comfort, and actively promote skin health. The global incontinence market is substantial, with reports indicating it was valued at over $20 billion in 2023 and is projected to continue growing.

Purchasing habits within this segment often lean towards healthcare channels, such as pharmacies and medical supply stores, due to the need for specialized advice and discreet access. However, there's also a significant demand for convenient and private retail options. In 2024, Essity continued to see strong performance in this segment, driven by an aging global population and increased awareness around incontinence management.

  • Key Needs: Comfort, reliable leakage protection, and maintaining skin integrity are paramount for individuals with incontinence.
  • Purchasing Channels: Products are commonly acquired through pharmacies, specialized medical suppliers, and increasingly via discreet online retail platforms.
  • Market Size: The global incontinence market is a multi-billion dollar industry, reflecting the widespread need for these specialized products.
  • Brand Loyalty: Trust and efficacy are key drivers of brand loyalty for both the end-user and their caregivers.
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Businesses and Public Institutions (Professional Hygiene)

This segment targets a broad array of organizations, from corporate offices and educational institutions to hospitality venues like hotels and restaurants, as well as industrial sites and critical healthcare facilities. These businesses and public bodies are essential customers for professional hygiene products and services.

They actively seek solutions that ensure cleanliness and well-being for their staff, visitors, and operational continuity. This includes acquiring dispensing systems for soap and paper towels, as well as various cleaning and hygiene consumables designed for high-traffic environments.

In 2024, the demand for advanced hygiene solutions remained robust across these sectors, driven by ongoing health and safety awareness. For example, Essity reported strong performance in its Professional Hygiene segment, reflecting the continued need for reliable and efficient hygiene management in business and public settings.

  • Office Buildings: Focus on maintaining a clean and healthy environment for employees and visitors, often requiring high-volume paper towel and soap dispensers.
  • Hospitality Sector (Hotels & Restaurants): Prioritize guest experience and public health, necessitating visible and effective hygiene solutions in restrooms and dining areas.
  • Healthcare Facilities: Require stringent hygiene protocols and specialized products to prevent infection transmission, making them a critical and demanding customer base.
  • Industrial and Manufacturing Sites: Need durable and efficient hygiene solutions to support worker safety and operational cleanliness in demanding environments.
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Driving Hygiene Excellence Across Professional Sectors

Essity serves a wide range of organizational customers, including businesses, public institutions, and healthcare facilities. These entities prioritize maintaining high standards of hygiene and cleanliness for their employees, visitors, and patients.

They procure essential hygiene products and dispensing systems to ensure operational efficiency and a safe environment. In 2024, the professional hygiene market continued to show strong growth, with companies investing in advanced solutions to meet evolving health regulations and consumer expectations.

Essity's offerings cater to diverse professional settings, from office buildings and hotels to hospitals and industrial sites, all seeking reliable and effective hygiene management. The company's commitment to sustainability also resonates with these B2B customers.

Customer Segment Key Needs 2024 Market Focus
Businesses & Offices Employee well-being, visitor impression, operational efficiency High-volume dispensers, sustainable paper products
Hospitality (Hotels, Restaurants) Guest satisfaction, public health, brand image Premium washroom solutions, food safety hygiene
Healthcare Facilities Infection prevention, patient care, regulatory compliance Specialized medical hygiene, antimicrobial solutions
Industrial & Manufacturing Worker safety, operational cleanliness, durability Robust wiping solutions, heavy-duty hand care

Cost Structure

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Raw Material and Production Costs

Essity's cost structure heavily relies on raw materials like pulp, chemicals, and plastics, which are essential for producing their hygiene and health products. These materials represent a substantial portion of their expenses.

Direct production costs are also significant, encompassing labor wages, the energy required to run their global manufacturing plants, and the ongoing maintenance of this extensive infrastructure. Essity actively pursues operational efficiencies to manage these expenditures.

For instance, in 2023, Essity reported cost savings of SEK 1.6 billion from efficiency improvements and cost reduction initiatives, demonstrating their focus on managing these core operational costs.

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Research and Development Expenses

Essity invests heavily in research and development to drive innovation and enhance its product portfolio. These significant costs cover the establishment of new R&D facilities and the employment of skilled scientific staff, alongside expenditures for patent applications.

In 2023, Essity’s R&D expenses amounted to SEK 1.5 billion, representing a slight increase from the previous year, underscoring their commitment to product superiority and market leadership.

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Sales, Marketing, and Distribution Costs

Essity's sales, marketing, and distribution costs are substantial, reflecting its global reach and brand-intensive strategy. These expenses cover everything from advertising campaigns and digital marketing to the physical movement of goods. For instance, in 2023, Essity reported marketing and selling expenses of SEK 12,510 million, highlighting the significant investment in reaching consumers and professional clients worldwide.

This includes the operational costs of a vast sales force, maintaining warehouses, and managing the complex logistics of transporting products like Tork paper products and Tena incontinence care to diverse markets. The company's commitment to brand building is evident in these figures, ensuring its products remain top-of-mind for both individual consumers and institutional buyers.

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Personnel Costs

Essity’s personnel costs are a significant component of its overall expenses, reflecting its substantial global workforce. These costs encompass salaries, wages, and various employee benefits for its approximately 36,000 employees worldwide. This investment in human capital supports critical functions across the organization.

These expenses cover a diverse range of roles, from research and development driving innovation to manufacturing operations ensuring product availability, and the sales, marketing, and administrative teams that manage the business. In 2023, Essity reported total personnel expenses, including social costs, amounting to approximately SEK 15.6 billion (around $1.5 billion USD based on average 2023 exchange rates).

  • Salaries and Wages: Direct compensation for all employees.
  • Benefits: Health insurance, retirement plans, and other statutory or voluntary benefits.
  • Social Costs: Employer contributions to social security and similar programs.
  • Training and Development: Investments in employee skills and growth.
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Administrative and Overhead Costs

Essity's administrative and overhead costs encompass essential functions like IT infrastructure, legal services, finance, and corporate management. These general administrative expenses are critical for the smooth operation of the entire organization.

The company actively pursues efficiency improvements across all its business segments to optimize these overheads. For instance, in 2023, Essity reported selling, general and administrative expenses (SG&A) of SEK 16,154 million, representing a decrease from SEK 16,309 million in 2022, demonstrating ongoing efforts in cost management.

  • IT Infrastructure: Investment in robust IT systems supports global operations and data management.
  • Legal and Finance: Essential for compliance, risk management, and financial reporting.
  • Corporate Management: Oversight and strategic direction for the entire Essity group.
  • Efficiency Focus: Continuous initiatives to streamline operations and reduce administrative burdens.
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Cost Structure: Raw Materials to Global Reach

Essity's cost structure is dominated by its raw materials, such as pulp and chemicals, and significant production expenses including labor and energy. The company's commitment to innovation is reflected in its substantial R&D investments, while its global brand presence necessitates considerable spending on sales, marketing, and distribution.

Personnel costs, covering its large workforce, and general administrative overheads are also key components. Essity actively manages these costs through efficiency initiatives, as evidenced by its reported cost savings and controlled SG&A expenses.

Cost Category 2023 Expenses (SEK million) Key Components
Raw Materials Substantial portion of total costs Pulp, chemicals, plastics
Production Costs Significant Labor, energy, plant maintenance
R&D 1,500 Innovation, new facilities, patents
Sales, Marketing & Distribution 12,510 Advertising, logistics, sales force
Personnel Costs ~15,600 Salaries, benefits, social costs for ~36,000 employees
Administrative & Overhead 16,154 (SG&A) IT, legal, finance, corporate management

Revenue Streams

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Sales of Personal Care Products

Essity's revenue generation is heavily anchored in the sales of personal care products. This includes a diverse range of items such as incontinence solutions under the TENA brand, feminine hygiene products marketed as Libresse, Saba, Modibodi, and Nosotras, and baby care essentials like Libero and Drypers.

This segment is a powerhouse for Essity, consistently driving a substantial portion of the company's overall revenue. The company has observed robust growth, particularly in its high-margin personal care categories, indicating strong consumer demand and effective market penetration.

For the full year 2023, Essity reported net sales of SEK 132.5 billion, with the Consumer Goods segment, which largely encompasses personal care, playing a crucial role in this performance. The company has strategically focused on innovation and brand building within these categories to sustain and enhance its market position.

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Sales of Consumer Tissue Products

Essity generates significant revenue from selling everyday consumer tissue products like toilet paper, paper towels, and facial tissues. This segment is bolstered by well-recognized brands such as Lotus, Tempo, and Zewa, which are familiar to households across many markets.

While the volume of sales in this category can indeed be influenced by pricing strategies, the fundamental nature of these products as household staples ensures a reliable and consistent revenue stream for Essity. For instance, in 2023, Essity's Consumer Tissue segment reported net sales of SEK 42,788 million, highlighting the substantial contribution of these products to the company's overall financial performance.

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Sales of Professional Hygiene Products and Systems

Essity generates substantial revenue by selling professional hygiene products and integrated systems, primarily through its Tork brand. This includes everything from paper hand towels and toilet paper to soaps and sanitizers, all designed for business and institutional use.

This business-to-business segment is a powerhouse for Essity, consistently contributing significantly to the company's overall profitability. Essity holds strong market positions within this sector, indicating a robust demand for its Tork solutions.

In 2023, Essity's hygiene segment, which heavily features the Tork brand, reported net sales of SEK 81,168 million, underscoring the commercial importance of these product and system sales.

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Sales of Medical Solutions Products

Essity's Health & Medical segment generates significant revenue through the sale of specialized medical solutions. This includes advanced wound care products like Cutimed and Leukoplast, which are crucial for patient recovery and management.

The company also profits from its compression therapy offerings under the JOBST brand, essential for managing circulatory conditions, and its Actimove orthopedic products, supporting rehabilitation and mobility.

This segment has consistently demonstrated robust growth, often contributing to higher profit margins for Essity due to the specialized nature and value proposition of these medical solutions.

  • Advanced Wound Care: Products such as Cutimed and Leukoplast cater to a critical healthcare need, supporting healing and infection prevention.
  • Compression Therapy: The JOBST brand is a market leader, providing essential solutions for venous and lymphatic disorders, contributing to improved patient quality of life.
  • Orthopedic Solutions: Actimove offers a range of products designed for support, protection, and recovery, addressing a broad spectrum of musculoskeletal needs.
  • Revenue Contribution: This specialized segment is a key driver of Essity's overall financial performance, often achieving higher margins compared to other business areas.
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Licensing and Other Minor Revenues

Essity's revenue model includes smaller, supplementary streams like licensing agreements. For instance, Essity continues to license its brands to Vinda in Asian markets even after divesting its stake, demonstrating a flexible approach to revenue generation.

Beyond brand licensing, Essity may also earn income from service and maintenance contracts associated with its professional hygiene systems. These agreements ensure the ongoing functionality and upkeep of equipment, providing a steady revenue flow.

  • Brand Licensing: Continued agreements, such as with Vinda in Asia, provide ongoing revenue from established brands.
  • Technology Licensing: Essity can license its proprietary technologies to other companies in specific regions or sectors.
  • Service Contracts: Revenue generated from maintenance and support for professional hygiene solutions.
  • Other Minor Income: Potential for miscellaneous revenue from various smaller initiatives or partnerships.
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Essity's Revenue Breakdown: Key Figures

Essity's revenue streams are diverse, encompassing personal care, consumer tissue, and health & medical segments, alongside ancillary income from licensing and services.

The company reported net sales of SEK 132.5 billion for the full year 2023, with its consumer goods and hygiene segments being significant contributors.

The Tork brand, a key player in professional hygiene, generated substantial revenue, as did the personal care products like TENA and Libresse.

Essity's Health & Medical segment, featuring brands such as JOBST and Cutimed, also contributes significantly, often with higher profit margins due to its specialized nature.

Revenue Stream Key Brands/Products 2023 Net Sales (SEK million)
Personal Care TENA, Libresse, Saba, Modibodi, Libero, Drypers (Included within Consumer Goods)
Consumer Tissue Lotus, Tempo, Zewa 42,788
Professional Hygiene Tork 81,168 (Hygiene Segment)
Health & Medical Cutimed, Leukoplast, JOBST, Actimove (Included within Hygiene Segment)
Ancillary Streams Brand Licensing, Service Contracts (Not separately reported)

Business Model Canvas Data Sources

The Essity Business Model Canvas is built upon a foundation of extensive market research, internal financial data, and competitive analysis. These diverse data sources ensure that each component of the canvas is informed by accurate, actionable insights into Essity's operations and the broader market landscape.

Data Sources