What are Mission Vision & Core Values of All Nippon Airways Company?

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What are the Mission, Vision, and Core Values of All Nippon Airways Company?

Mission and vision statements are foundational for any thriving enterprise, articulating its purpose and aspirations. They provide a strategic compass, guiding daily operations and long-term planning, shaping corporate identity and fostering stakeholder alignment.

What are Mission Vision & Core Values of All Nippon Airways Company?

All Nippon Airways (ANA), Japan's largest airline, operates an extensive network of flights and diversified aviation services. In the competitive airline industry, ANA's defined mission, vision, and core values are crucial, steering strategic decisions and driving operational excellence. For a deeper dive into the external factors influencing ANA, consider the All Nippon Airways PESTEL Analysis.

Key Takeaways

  • ANA's mission focuses on security, trust, and global connection, while its vision is to 'Unite the World in Wonder.'
  • Five core values—Safety, Customer Orientation, Social Responsibility, Team Spirit, and Endeavor—guide ANA's operations and strategy.
  • These values translate into tangible results, evidenced by a record revenue of ¥2,261.8 billion in FY2024 and a forecast of ¥2,370.0 billion for FY2025.
  • ANA's commitment to excellence and sustainability, driven by its mission, vision, and values, ensures its competitive edge in the aviation sector.

Mission: What is All Nippon Airways Mission Statement?

All Nippon Airways' mission is 'Built on a foundation of security and trust, the wings within ourselves help to fulfill the hopes and dreams of an interconnected world.'

The mission statement of All Nippon Airways (ANA) emphasizes security and trust as foundational elements. It highlights the company's internal drive, symbolized by 'the wings within ourselves,' to connect people and goods globally. This commitment aims to fulfill the hopes and dreams of an interconnected world, reflecting ANA's broader societal contribution and its focus on creating sustainable value.

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Security and Trust

ANA's mission prioritizes safety as its paramount commitment. This ensures unwavering reliability for all operations.

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Internal Drive

The phrase 'the wings within ourselves' signifies ANA's continuous pursuit of innovation and improvement.

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Global Interconnection

ANA aims to connect people and goods worldwide, fostering global trade and cultural exchange.

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Societal Contribution

The company strives to fulfill global hopes and dreams, contributing to a sustainable future.

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Customer-Centricity

ANA's mission is deeply rooted in delivering exceptional value and satisfaction to its customers.

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Sustainable Value

The mission emphasizes creating lasting value for stakeholders and society at large.

The All Nippon Airways mission statement is built on a foundation of security and trust, reflecting its unwavering commitment to safety, a core aspect of ANA's corporate philosophy. This dedication is evidenced by its consistent 5-Star rating from SKYTRAX for 12 consecutive years as of 2025. The concept of 'the wings within ourselves' highlights the company's internal drive for continuous improvement and innovation, connecting people and goods globally. This commitment to an 'interconnected world' is further demonstrated by the expansion of its cargo business, leveraging both passenger aircraft and dedicated freighters to facilitate global trade and logistics. For a deeper dive into the company's guiding principles, explore this article on Mission, Vision & Core Values of All Nippon Airways.

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Vision: What is All Nippon Airways Vision Statement?

All Nippon Airways' vision is 'Uniting the World in Wonder'.

All Nippon Airways (ANA) has a management vision focused on uniting the world through wonder, aiming to be a global leader in air transportation. This vision extends beyond flights, emphasizing sustainable growth and creating diverse value for society, customers, and employees. It seeks to expand its global impact and market leadership by enhancing customer experiences and developing new ecosystems.

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ANA Vision Statement

The ANA vision statement, 'Uniting the World in Wonder', reflects a commitment to global connectivity and discovery.

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Sustainable Growth

The vision supports sustainable growth by creating value for society, customers, and employees.

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Global Impact

ANA aims for global impact and market leadership through enhanced customer experiences and expanded ecosystems.

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Mid-Term Strategy

ANA Holdings' mid-term corporate strategy to 2025 revised its management vision to strengthen its core airline business.

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Non-Airline Business

The strategy includes expanding into 'non-airline business' to accelerate growth towards 2030.

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Financial Targets

Targets for FY2025 include an operating income of ¥200.0 billion and a net income of ¥122.0 billion.

ANA's management vision, 'Uniting the World in Wonder', is a concise yet deeply aspirational statement positioning the company as a catalyst for global connectivity and discovery. This vision is future-oriented, aiming for sustainable growth by creating diverse value for society, customers, and employees. It implies a scope that extends beyond mere transportation, embracing global impact and market leadership through enhanced customer experiences and expanded ecosystems. ANA Holdings' mid-term corporate strategy to 2025, which revised its management vision, aims to strengthen its core airline business while expanding into 'non-airline business' to accelerate growth towards 2030. This strategy, targeting an operating income of ¥200.0 billion and a net income of ¥122.0 billion in FY2025, demonstrates a realistic yet ambitious trajectory, grounded in clear financial objectives and a commitment to exceed pre-COVID-19 profitability levels. Understanding ANA's core values and strategic focus is crucial for investors and stakeholders, as detailed in the Target Market of All Nippon Airways. The All Nippon Airways mission and ANA corporate philosophy guide its operations and future endeavors.

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Values: What is All Nippon Airways Core Values Statement?

All Nippon Airways company values are fundamental to its operational excellence and strategic direction. These principles, often referred to as ANA's Way, guide every aspect of the company's interactions and decisions, ensuring a consistent approach to service and business. The four core values of All Nippon Airways are Safety, Customer Orientation, Social Responsibility, Team Spirit, and Endeavor.

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Safety is the utmost priority and foundation of ANA's business, manifesting in rigorous maintenance and continuous training. This commitment ensures operational improvements and contributes to reduced CO2 emissions.

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ANA creates the highest value for customers by viewing actions from their perspective, as seen with complimentary in-flight Wi-Fi for Business Class passengers starting summer 2024. The company has utilized the Net Promoter Score (NPS) since 2019 to enhance service.

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ANA is committed to a better, more sustainable society with honesty and integrity, aiming for net zero CO2 emissions by FY2050. ANA Holdings was named to the CDP Climate Change 'A List' for the third consecutive year in February 2025.

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ANA respects colleague diversity, fostering a collaborative environment through direct dialogue, as exemplified by new sign language badges for staff in May 2025. This commitment to Diversity, Equity & Inclusion (DEI) is crucial for ANA's corporate culture vision and values.

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ANA endeavors to take on global challenges with bold initiative and innovative spirit, driving strategic expansion into new international routes like Milan and Stockholm in FY2024. This proactive approach is key to understanding ANA's core values and its Growth Strategy of All Nippon Airways.

These core values of All Nippon Airways company are integral to its identity. To learn how the ANA mission and vision influence the company's strategic decisions, continue reading the next chapter.

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How Mission & Vision Influence All Nippon Airways Business?

A company's mission and vision statements are crucial in shaping its strategic decisions, providing a clear direction for growth and operational focus.

These guiding principles ensure that every action taken aligns with the overarching goals, influencing everything from market expansion to customer service initiatives.

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All Nippon Airways Mission, Vision, and Core Values

The mission and vision of All Nippon Airways (ANA) are deeply integrated into its strategic planning, guiding its operations and future development.

  • Mission: To contribute to an interconnected world with security and trust, and to create a society where people can connect with each other.
  • Vision: To be a global leader in aviation, uniting the world in wonder.
  • Core Values: Safety, Trust, Quality, Innovation, and Social Responsibility.
  • These elements collectively define ANA's corporate philosophy and operational ethos.
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Strategic Influence of Vision

ANA's vision, 'Uniting the World in Wonder,' directly influences its strategic decisions, particularly in expanding global connectivity and enhancing passenger experiences.

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Mission Driving Interconnectedness

The mission to contribute to an 'interconnected world' with 'security and trust' guides ANA's efforts in network development and operational reliability.

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Core Values in Action: Safety and Trust

The core values of Safety and Trust are paramount, underpinning all operations and customer interactions, ensuring a secure and reliable travel experience.

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Innovation and Quality Focus

ANA's commitment to Innovation and Quality is evident in its continuous efforts to improve services, adopt new technologies, and maintain high standards across its offerings.

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Social Responsibility in Strategy

The core value of Social Responsibility drives strategic initiatives related to sustainability, such as investments in sustainable aviation fuel (SAF) and fuel-efficient aircraft.

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FY2024 Performance Alignment

In FY2024, ANA's international revenue reached a record high of ¥805.5 billion, reflecting the mission's emphasis on an interconnected world and the vision to unite the world through enhanced global connectivity. This aligns with the strategic expansion of international routes, such as those to Milan, Stockholm, and Istanbul, driven by robust inbound demand.

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Sustainability Goals

ANA aims for net zero CO2 emissions by FY2050, with a target of a 10%+ reduction by FY2030 compared to FY2019 levels, demonstrating the integration of Social Responsibility into its long-term strategy. This commitment is further supported by investments in SAF and fuel-efficient aircraft.

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Leadership Affirmation

ANA Holdings' President and CEO, Koji Shibata, highlighted that FY2025 will focus on 'continued sustainable growth and strategic expansion,' leveraging the group's strengths to meet global travel demand while ensuring safe and reliable service, underscoring the direct impact of mission and vision on strategic priorities.

ANA's mission and vision statements are foundational to its strategic decisions, guiding its pursuit of global leadership and interconnectedness, as seen in its financial performance and sustainability efforts. Explore how these principles are reflected in the Competitors Landscape of All Nippon Airways.

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What Are Mission & Vision Improvements?

Enhancing the clarity and impact of an organization's mission and vision statements is crucial for guiding strategic direction and fostering employee alignment. For a prominent airline like All Nippon Airways (ANA), refining these statements can ensure they resonate effectively in a dynamic global market.

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The current mission statement, 'Built on a foundation of security and trust, “the wings within ourselves” help to fulfill the hopes and dreams of an interconnected world,' could be made more direct. Explicitly mentioning ANA's role in air transportation would enhance its immediate understanding, aligning with industry best practices for clear business definition.

Icon Integrate Technological Innovation and Sustainability into Values

The value of 'Endeavor' could be expanded to explicitly include technological innovation and environmental leadership. This would better reflect the evolving aviation landscape, including advancements in Advanced Air Mobility and the increasing importance of sustainability initiatives.

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ANA's vision could be adapted to more directly address leadership in integrating cutting-edge technologies and driving decarbonization in aviation. A revised vision like 'Uniting the World in Wonder through Innovative and Sustainable Aviation' would signal a proactive stance on emerging trends and environmental responsibility.

Icon Align Principles with Market Dynamics and Climate Goals

These adjustments would ensure ANA's guiding principles are closely aligned with current market conditions and the urgent need for climate action. This forward-looking approach is vital for navigating global competition and achieving ambitious goals, such as their commitment to net zero CO2 emissions by FY2050.

The mission of All Nippon Airways (ANA) is centered on security, trust, and fulfilling global aspirations through its operations. The airline's vision is to connect the world, fostering a sense of wonder and unity. Understanding the core values of All Nippon Airways company is key to grasping its operational philosophy.

ANA's corporate mission and values are deeply embedded in its operational framework. The mission statement, 'Built on a foundation of security and trust, “the wings within ourselves” help to fulfill the hopes and dreams of an interconnected world,' highlights a commitment to passenger safety and global connectivity. This aligns with the broader purpose and values of All Nippon Airways.

The core values of All Nippon Airways company include 'Endeavor,' which signifies a bold initiative and innovative spirit. This value is crucial for driving progress and adapting to industry changes. Another key aspect is 'Challenge,' encouraging the pursuit of new opportunities and overcoming obstacles. 'Integrity' underscores the importance of ethical conduct and trustworthiness in all dealings. 'Teamwork' emphasizes collaboration and mutual support among employees, fostering a cohesive work environment. Finally, 'Passion' reflects the dedication and enthusiasm that ANA employees bring to their roles, ensuring high-quality service. These principles guide ANA's corporate culture and vision.

The ANA vision statement aims to create a world united by wonder, achieved through exceptional service and innovation. This vision is supported by ANA's commitment to customers, which is a cornerstone of its operational strategy. The mission statement for All Nippon Airways is not just a declaration but a guiding principle for its daily operations.

Exploring the mission and vision of ANA for employees reveals a focus on shared purpose and collective achievement. The core values of ANA airlines are designed to empower staff and foster a sense of pride in their work. This approach contributes to ANA's reputation for excellence in customer service.

In terms of recent performance, in the fiscal year ending March 31, 2024, ANA Holdings reported total revenue of approximately ¥2.06 trillion, a significant increase from the previous year. This financial strength supports their ongoing investments in fleet modernization and sustainability initiatives. For example, ANA aims to introduce more fuel-efficient aircraft and explore sustainable aviation fuels (SAFs) as part of its environmental strategy. The airline's commitment to a sustainable society is a key component of its long-term vision.

The ANA corporate mission and values are also reflected in its operational efficiency. The airline consistently ranks high in on-time performance, a testament to its dedication to reliability and customer satisfaction. This focus on operational excellence is a manifestation of its core values in action. Understanding ANA's core values provides insight into its strategic decision-making and commitment to stakeholders.

The All Nippon Airways mission and vision statement are integral to its identity, shaping its strategic direction and operational practices. The company's guiding principles mission is to provide safe, reliable, and comfortable air travel. This is further elaborated in the mission, vision, and values of All Nippon Airways, which collectively define the airline's commitment to its passengers, employees, and the global community. A brief look at the Brief History of All Nippon Airways shows a consistent evolution towards these principles.

What is the mission of All Nippon Airways? It is to connect people and cultures through safe and exceptional air travel. The ANA vision and values explained demonstrate a forward-thinking approach, aiming to lead the aviation industry in innovation and sustainability. The core values of All Nippon Airways company are the bedrock upon which its success is built, ensuring a consistent and high-quality experience for all travelers.


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