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Discover Seven Bank’s strategic playbook with our Business Model Canvas — a concise, actionable map of its value propositions, customer segments, key partners and revenue levers. Ideal for investors and strategists seeking competitive insight, this downloadable canvas accelerates analysis and decision-making. Purchase the full Word/Excel files to access company-specific recommendations and ready-to-use templates.
Partnerships
Core placement with Seven & i gives Seven Bank access to over 21,000 7-Eleven stores in Japan (2024), delivering nationwide high-traffic coverage. Stores provide 24/7 power, security and steady footfall, enabling ATM availability around the clock. Co-branding and in-store promotions drive trust and usage, enabling rapid rollouts and optimized site economics.
Interoperability agreements let customers of other banks access Seven Bank ATMs located in over 21,000 7‑Eleven stores in Japan, driving interchange volumes and shared fee income. This model reduces capex for partner banks by avoiding ATM rollouts while extending Seven Bank’s footprint. Shared-network revenues and convenience-store ubiquity enhance ecosystem stickiness and amplify network effects.
Partnerships with Visa, Mastercard, JCB, UnionPay and others deliver broad card acceptance across Seven Bank ATMs, tapping global networks that together account for over 80% of card transactions as of 2024. This drives foreign visitor transactions amid post‑pandemic inbound travel exceeding 25 million visitors. Compliance with scheme rules and PCI-level security standards is enforced. Capturing premium cross-border fees increases average revenue per transaction.
Remittance and settlement partners
Seven Bank leverages tie-ups with international transfer providers such as Western Union to expand cross-border remittance access via its 7-Eleven ATM network and digital channels. Corporates and PSPs integrate with Seven Bank for collections, payouts and settlements through documented APIs, enabling straight-through processing and reducing reconciliation time. These partnerships diversify fee income beyond ATM withdrawals and deepen transaction flows into the bank’s retail network.
- Partnerships: Western Union tie-up extends cross-border reach
- Channels: 7-Eleven ATM network plus digital APIs
- Clients: Corporates and PSPs for collections/payouts
- Revenue: fee diversification beyond ATM cash fees
Technology, cash logistics, and security vendors
Technology, cash logistics, and security vendors keep Seven Bank ATMs operational with industry uptime targets above 99%, while cloud and network partners deliver 99.9–99.99% SLAs to support scalability and resilience. Anti-fraud, AML, and KYC vendors reduce compliance risk; IBM’s 2024 Cost of a Data Breach report cites an average breach cost of about 4.45 million USD, underscoring the value of robust controls. Partnerships also optimize cost-to-serve and operational reliability.
- ATM manufacturers: uptime >99%
- Cash-in-transit: secure logistics
- Cloud/network: 99.9–99.99% SLA
- Anti-fraud/AML/KYC: lower breach risk (~4.45M USD avg cost)
- Focus: reduce cost-to-serve, increase reliability
Seven & i placement grants Seven Bank access to 21,000+ 7-Eleven stores (2024) for 24/7 ATM reach and co‑branding. Interoperability and card-scheme ties (Visa/Mastercard/JCB/UnionPay) drive interchange and capture >80% global card volume. Remittance, PSP and tech/logistics partners diversify fees, support 99%+ ATM uptime and 99.9–99.99% cloud SLAs.
| Metric | Value (2024) |
|---|---|
| 7-Eleven stores | 21,000+ |
| Card network coverage | >80% |
| Inbound visitors | ≈25M |
| ATM uptime | >99% |
| Cloud SLA | 99.9–99.99% |
What is included in the product
A ready-to-use Business Model Canvas for Seven Bank detailing customer segments, channels, value propositions, revenue streams, key activities/resources/partners, cost structure, and governance; includes SWOT-linked insights and polished narratives for presentations and investor review.
Condenses Seven Bank’s strategy into a clean, one-page Business Model Canvas to relieve planning friction and save hours of restructuring; editable cells and a shareable layout make it ideal for fast comparisons, team collaboration, or executive summaries.
Activities
We deploy, monitor and service over 20,000 ATMs across nationwide Seven & i retail locations (2024), managing cash replenishment, forecasting and fault resolution to ensure 24/7 availability. Operational SLAs target 99.9% uptime with real-time monitoring and same-day fault response. Continuous placement optimization raises utilization and reduces cash-out incidents through data-driven rerouting.
Route transactions securely between schemes, banks, and merchants, leveraging Seven Bank’s network of about 20,000 ATMs and merchant endpoints to ensure end‑to‑end connectivity. Perform authorization, clearing, and reconciliation at scale to support millions of monthly transactions while managing fee calculation, chargebacks, and dispute handling. Maintain immutable audit trails and regulatory reporting, aligned with PCI DSS and local Japanese financial reporting standards.
Develop and maintain mobile/web and ATM UIs plus partner APIs to deliver seamless access across Seven Bank’s network of about 20,000 ATMs in Japan, focusing on onboarding, remittances, debit and small-loan workflows. Prioritize security (PCI/JSecure controls), high-performance APIs (sub-100ms targets for core endpoints) and UX to reduce drop-off. Design for rapid partner integrations and modular service rollout to accelerate new product launches.
Risk management, AML/CFT, and cybersecurity
As of 2024, Seven Bank continuously monitors fraud, skimming, and cyber threats across its ATM and digital channels, executing KYC, sanctions screening, and transaction monitoring to meet Japan Financial Services Agency expectations.
The bank coordinates incident response with regulators and card schemes and calibrates rules to balance risk reduction with customer friction using data-driven tuning and periodic reviews.
Product innovation and partnerships
Seven Bank will design tiered fee structures and loyalty tie-ins with value-added services (foreign-exchange, instant remittance) to target 24.3 million inbound tourists in 2024 (JNTO), expand multilingual UI/IVR, and pilot contactless, QR, and biometric authentication across ATM and POS pilots.
Co-marketing with retail partners and card networks (Visa, Mastercard, JCB) will bundle cashback and merchant discounts to drive usage and fee revenue.
- Fee tiers
- Multilingual/tourist UX
- Contactless/QR/biometric pilots
- Retail/payment co-markets
Operate ~20,000 ATMs in Seven & i locations (2024), targeting 99.9% uptime with real-time monitoring and same-day fault response. Route and settle millions of monthly transactions, maintain PCI/JSecure controls and regulatory reporting. Maintain 24/7 fraud, KYC and sanctions monitoring and coordinate incidents with regulators and card schemes. Pilot multilingual UX, contactless/QR/biometric and fee tiers for 24.3M inbound tourists (2024).
| Metric | 2024 Value |
|---|---|
| ATMs deployed | ~20,000 |
| Uptime SLA | 99.9% |
| Inbound tourists target | 24.3M |
| Transactions | Millions/month |
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Resources
Seven Bank operates a nationwide ATM footprint of over 20,000 machines concentrated in convenience stores and transport hubs, maximizing reach. High accessibility lowers user friction and supports large transaction volumes across retail channels. ATMs handle deposits, withdrawals, transfers and international remittances. Location and usage data drive ongoing placement and capacity strategy.
Holding a banking license since 2001 and regulated by Japan’s Financial Services Agency enables Seven Bank to offer regulated deposit and payment services with institutional credibility. Close integration with 7-Eleven—about 21,000 Japan stores as of 2024—drives daily-use relevance and distribution. A strong compliance record supports corporate and partner trust, and consumer confidence fuels repeat transactions across ATMs and digital channels.
Core banking, switching, and API infrastructure delivers robust authorization, settlement, and ledgering with industry SLAs targeting 99.99% availability and sub-second settlement paths. Scalable REST/gRPC APIs support partners and corporates, meeting benchmarks of 5–10k+ TPS in enterprise deployments. High-availability architecture includes multi-AZ replication and end-to-end observability. Data pipelines ingest tens of TBs monthly to feed analytics and risk models.
Data assets and analytics
Transaction, location, and cohort behavior data guide Seven Bank decisions across ATM placement, service hours, and digital touchpoints. Forecasting cash demand reduces cash-in-transit cycles and working capital tied to float. Real-time anomaly detection flags fraud and skimming attempts, while behavioral insights inform dynamic pricing and cross-sell strategies.
- Data-driven ATM placement
- Cash forecast → optimized CIT cycles
- Anomaly detection for fraud prevention
- Behavioral pricing & cross-sell
Operations, vendor ecosystem, and CIT network
Seven Bank's operations rely on close relationships with ATM OEMs, cash handlers, and field service teams across its nationwide ATM network of about 20,000 machines in Japan, anchored by partnerships with 7-Eleven. Standardized processes enable fast incident resolution and layered security controls protect devices and cash. Economies of scale reduce per-transaction costs and improve margins.
- ATM OEM & field-service ties for uptime
- Standardized incident SLA and cash-handling protocols
- Security controls: device hardening and CIT encryption
- Scale: ~20,000 ATMs driving lower unit costs
Seven Bank's key resources: ~20,000 ATMs (Japan) and integration with ~21,000 7-Eleven stores (2024), banking license since 2001, core systems with 99.99% SLA and 5–10k TPS, and data pipelines ingesting tens of TB/month. Strong OEM, CIT, and field-service partnerships sustain uptime, security, and low unit costs.
| Metric | Value |
|---|---|
| ATMs | ~20,000 |
| 7‑Eleven stores (2024) | ~21,000 |
| Availability | 99.99% |
| Throughput | 5–10k TPS |
| Data ingest | Tens TB/month |
Value Propositions
Convenient placements inside 7-Eleven and other daily-life venues minimize detours, with about 20,000 ATMs nationwide (2024) ensuring proximity for shoppers and commuters. Always-on availability meets emergencies and late hours with 24/7 access. Broad compatibility spans major domestic and international card schemes, supporting inbound tourists and global customers. Users encounter a consistent interface and fee structure across locations, boosting trust and repeat use.
Multilingual, tourist-friendly services provide foreign visitors with clear guidance and language support, boosting convenience for the 31.88 million inbound travelers to Japan in 2023. Acceptance of major global cards and remittance options at Seven Bank ATMs reduces payment friction. Transparent fees cut confusion and increase trust, raising travel readiness and discretionary spend.
Fast, interoperable payments enable seamless switching across banks and schemes and deliver rapid reconciliation for partners and corporates; as of 2024 major markets operate 24/7 instant rails, supporting mission-critical cash needs with industry-standard uptimes near five-nines, reducing operational burden for institutions and accelerating liquidity management across channels.
Digital-physical integration
Mobile apps and open APIs complement Seven Bank’s ATM network, letting customers initiate transactions on mobile and finalize them at ATMs; partners embed services via APIs to extend reach across retail and fintech channels.
- Network: ~20,000 ATMs (Japan retail footprint)
- Flows: mobile-to-ATM cash-out and cardless completion
- APIs: partner-embedded services linking cash, cards, account payments
Secure, compliant, and transparent
Secure, compliant, and transparent: Seven Bank enforces strong fraud controls and device security with industry-standard EMV and PCI DSS protections, provides clear on-screen disclosures and receipts, and adheres to AML/CFT and scheme standards to build customer confidence and encourage repeat usage; operational availability targets 99.99% SLA.
- fraud controls: EMV/PCI DSS
- transparency: on-screen receipts
- compliance: AML/CFT, scheme rules
- trust: 99.99% availability
Convenient network of ~20,000 ATMs in Japan (2024) delivers 24/7 access, consistent fees/interfaces, and strong EMV/PCI DSS protections for everyday shoppers and tourists. Multilingual, global-card acceptance supports 31.88M inbound travelers (2023) and reduces payment friction. APIs and mobile-to-ATM flows enable cardless cash-out and partner integrations with 99.99% availability targets.
| Metric | Value |
|---|---|
| ATMs (Japan) | ~20,000 (2024) |
| Inbound travelers | 31.88M (2023) |
| Availability target | 99.99% SLA |
Customer Relationships
Intuitive ATM flows and digital interfaces at Seven Bank reduce support needs and speed transactions, supporting its network of about 21,000 ATMs in 2024. Tooltips and multilingual prompts lower user errors and foreign-customer friction. Immediate receipts and electronic confirmations reinforce trust and traceability. Overall design minimizes queuing and branch visits, cutting service friction and operational load.
Omnichannel support integrates 24/7 call centers, chat and email to handle escalations and route complex cases to specialist teams; in-ATM help prompts and QR links to FAQs reduce simple contacts and speed resolution. SLAs commit partners to defined response/incident windows and targets (eg 24-hour response, priority incidents escalated immediately) with proactive outage communications sent via SMS, app push and ATM screens.
Dedicated B2B account teams for banks, retailers and PSPs manage relationships across Seven Bank’s network of over 20,000 ATMs; teams run joint planning on volumes, placement and fee structures to optimize cash access and revenue. Technical support includes API integration assistance and sandbox testing to speed deployments. Periodic quarterly reviews deliver performance reports with transaction volumes, fee reconciliation and SLA tracking.
Proactive security and notifications
Proactive security and notifications at Seven Bank alert customers to unusual activity and failed access attempts, leveraging a nationwide network of over 20,000 ATMs to detect anomalies; educational prompts on skimming and PIN safety are pushed in-app and at terminals, while rapid incident response teams (aiming for initial contact within 30 minutes) build goodwill and trust; regular compliance updates are shared with partners to meet evolving regulatory standards in 2024.
Loyalty and co-marketing initiatives
Campaigns tie Seven Bank offers into over 20,000 7-Eleven stores (2024) and affiliated apps, using fee discounts or rewards for targeted cohorts and seasonal tourist promotions to boost cross-channel transactions; data-informed, personalized offers increase repeat ATM and app use.
- Co-marketing: in-store + app
- Discounts: targeted cohorts
- Seasonal: tourist promos
- Analytics: personalized repeat offers
Seven Bank’s customer relationships rely on intuitive ATM/digital UX across ~21,000 ATMs (2024), omnichannel 24/7 support with SLA targets (24-hr responses, 30-min initial incident contact), dedicated B2B account teams and co-marketing with >20,000 7-Eleven stores to drive repeat use and reduce service load.
| Metric | 2024 |
|---|---|
| ATMs | ~21,000 |
| 7-Eleven stores | >20,000 |
| SLA response | 24 hr / 30 min |
Channels
ATMs in convenience stores and hubs are Seven Bank's primary access for deposits, withdrawals and transfers; over 20,000 ATMs operated in 2024 place services in high-traffic locations.
A standardized UI ensures familiarity, faster transactions and lower support costs.
Terminals support add-ons like remittances and international withdrawals, boosting fee income and transaction volume.
Mobile app and web portal let customers manage accounts, view history, and initiate transactions with real-time settlement; mobile banking users reached an estimated 4.4 billion globally in 2024, supporting digital-first engagement.
Integrated ATM locator with fee transparency for Seven Bank's network improves cash access and cost visibility for retail customers.
Selective service onboarding is enabled in-app, while push notifications deliver balance alerts, security notices, and product offers to boost retention and reduce calls.
Partner APIs embed Seven Bank services in PSPs, fintechs and corporate ERPs, enabling real-time settlement and reporting and streamlined KYC/contract flows; by 2024 API-led channels accounted for roughly 50–70% of digital service integrations in banking ecosystems, expanding reach without heavy marketing and cutting onboarding times materially.
In-store signage and POS media
In-store signage and POS media drive impulse and habitual use by prompting transactions at over 20,000 Seven Bank ATMs located in convenience stores; clear multilingual signage improves access for foreign users. Co-branded materials with retailers strengthen visibility, while consistent POS messaging reinforces trust and perceived availability across the network.
- Impulse prompts
- Multilingual access
- Co-branded visibility
- Trust & availability
Customer support and knowledge base
Customer support and knowledge base resolve issues and educate users on features through FAQs, step-by-step tutorials and outage notices; in 2024 Seven Bank emphasized digital-first support to reduce call volumes. Feedback loops collect user reports and UX metrics to prioritize product fixes and compliance communications for regulatory notices and KYC updates.
- Resolve issues via FAQs and tutorials
- Outage notices + compliance alerts
- Feedback-driven UX improvements
Seven Bank's network of over 20,000 ATMs in 2024 delivers core deposits, withdrawals and transfers in high-footfall convenience stores.
A standardized ATM UI and in-store signage reduce support costs and drive impulse usage, including multilingual access for foreigners.
Mobile and web channels enable digital-first account management; mobile banking users reached ~4.4 billion globally in 2024.
API partnerships accounted for ~50–70% of digital integrations in 2024, expanding reach and shortening onboarding.
| Channel | 2024 metric | Impact |
|---|---|---|
| ATMs | >20,000 | Retail cash access |
| Mobile/web | ~4.4B users (global) | Digital engagement |
| API integrations | 50–70% | Partner reach/onboarding |
Customer Segments
Domestic retail consumers—residents who need frequent cash access and deposits—use Seven Bank’s network for salary withdrawals and bill payments; over 20,000 ATMs nationwide (as of 2024) drive habitual usage tied to store proximity. They prioritize convenience, reliability, and transparent fee structures when choosing ATMs.
Foreign visitors and expatriates need cash within a card-centric workflow and expect multilingual UIs and global card acceptance (Visa and Mastercard operate in 200+ countries). They value remittance and multi-currency features—global remittance flows were about $702 billion in 2023 (World Bank). Clear, itemized fee displays and strong safety measures drive trust and usage among this segment.
Partner banks and card issuers leverage Seven Bank’s network—over 21,000 ATMs across Japan as of 2024—for extended customer coverage while avoiding heavy capex and branch investment. They pay interchange and per-transaction service fees, contributing materially to Seven Bank’s fee income. Partners demand industry-standard compliance (PCI DSS, AML/KYC) and expect high availability, typically targeting 99.99% uptime for transaction services.
Corporates, retailers, and PSPs
Corporates, retailers, and PSPs require reliable settlement, payouts, and cash-management touchpoints integrated via APIs for scale; by 2024, 85% of enterprises reported using APIs for payments and finance integrations. They value detailed reporting, reconciliation, and SLAs to reduce float and disputes, and co-market to shared customer bases to drive adoption and referral revenue.
- Settlement/payouts
- API integration (scale)
- Reporting, reconciliation, SLAs
- Co-marketing shared customers
Remittance users and gig/workforce payees
Individuals sending or receiving funds domestically and cross-border rely on Seven Bank for fast, clear access near work and home; global remittances exceeded 700 billion USD in 2024, underscoring volume and demand for speed. Users often use ATM cash-out and account top-ups; fee sensitivity and transparency drive choice among migrant workers and gig payees. Seven Bank’s ATM density and retail footprint support last-mile access and instant liquidity.
- Customer: remittance senders/receivers
- Needs: speed, clarity, local access
- Channels: ATM cash-out, account top-ups
- Constraint: high fee sensitivity
Domestic retail (convenience, salary/bill access) uses Seven Bank’s 21,000+ ATMs (2024); foreign visitors/ex-pats need multilingual, multi‑currency cash and remittance support; partner banks pay interchange fees for network access and demand 99.99% uptime; corporates/PSPs use APIs (85% enterprise API adoption, 2024) for payouts, reporting and SLAs.
| Segment | Needs | 2024 metric |
|---|---|---|
| Retail | Convenience, low fees | 21,000+ ATMs |
| Visitors | Multicurrency, remittance | $700B remittances |
| Partners/Corp | APIs, uptime | 85% API use; 99.99% target |
Cost Structure
Capex for Seven Bank ATMs in 2024 typically runs ¥1,000,000–¥3,000,000 per unit for machines and periodic upgrades; field service, parts and software updates add roughly 10–15% of capex annually. Site preparation and connectivity costs commonly range ¥200,000–¥500,000 per location. Assets are depreciated over a 5–7 year useful life under prevailing Japanese accounting practice.
Cash handling and CIT logistics drive major costs: armored transport and insurance (industry 2024 premiums ~0.05–0.2% of face value) plus cash forecasting tools to reduce float and overdrafts. Vault services and reconciliation add fixed facility and labor costs; reconciliation tech lowers error rates but raises IT spend. Shrinkage provisions (industry shrinkage ~0.001–0.01% in 2024) and route optimization expenses (software, fuel, driver costs) complete the cost stack.
Seven Bank's IT cost structure centers on data centers, connectivity, and vendor licensing with heavy use of hyperscalers (2024 global market shares: AWS ~32%, Microsoft ~23%, Google ~11%) for base capacity.
Monitoring, observability, and disaster recovery incur recurring SRE and licensing fees; FinOps 2024 reports 76% of orgs cite unpredictable cloud spend variability.
API gateways and security tooling add per-transaction and subscription costs, and pay-as-you-go scaling causes monthly bills to spike during peaks, often driving 20–40% higher costs in peak months.
Compliance, risk, and security
Compliance, risk and security for Seven Bank covers AML/CFT operations, KYC and sanctions screening with high false-positive rates (>95%) and major banks handling ~2 million alerts annually; scheme compliance and external audits enforce card/rail rules; fraud prevention and incident response teams reduce losses and support legal/regulatory reporting to bodies including FATF (39 members in 2024).
- AML/CFT operations: alerts, investigations
- KYC: verification & ongoing monitoring
- Sanctions screening: high false positives
- Scheme compliance & audits
- Fraud response & regulatory reporting
Personnel, partnerships, and marketing
Operations, engineering and support staff maintain Seven Bank's ATM and digital platforms, supporting an ATM network of about 20,000 units in Japan and overseas as of 2024, with IT and COSO costs concentrated in FY2024 investments in cloud and security.
- Partner management: revenue share with retailers and issuers
- Co-marketing: joint campaigns with 7‑Eleven and schemes
- Training: staff and customer education programs
ATM capex ¥1,000,000–¥3,000,000/unit; upgrades 10–15% annually; site prep ¥200,000–¥500,000. Cash logistics (armored transport, insurance 0.05–0.2% face value) and vault/reconciliation are major recurring costs. IT/cloud, security and compliance (AML/KYC alerts >95% false positives) drive steady OpEx across ~20,000 ATMs (2024).
| Cost Item | 2024 Metric |
|---|---|
| ATM Capex | ¥1.0–3.0M/unit |
| Site Prep | ¥200–500k/location |
| Armored Transport | 0.05–0.2% face value |
| Network Size | ~20,000 units |
Revenue Streams
Seven Bank charges fees on ATM withdrawals, deposits and transfers—withdrawal fees commonly range 110–220 JPY during standard windows and 220–440 JPY in off-hours, with higher differential pricing for off-us ATM use. Premiums apply for foreign card transactions via surcharges and FX spreads, often adding a fixed fee plus currency conversion margin. Transparent fee disclosures on screens and receipts have supported customer acceptance and lower complaint rates.
Revenue stems from partner banks and card schemes paying interchange and network access fees, creating a volume-driven margin where higher ATM/card use dilutes per-transaction cost. Scale benefits are material as fixed network costs are spread across transactions, but income is constrained by scheme rules and caps such as the EU interchange caps (0.3% credit, 0.2% debit). This model incentivizes interoperability to boost volume and issuer partnerships.
Settlement and API service fees cover per-transaction charges for payouts, collections, and reporting, with tiered pricing for corporates and PSPs to reward volume and lower per-item costs. Integration and monthly access fees provide predictable SaaS-style revenue and cover onboarding and support. Value-added analytics is offered as a paid upsell to drive higher ARPU.
Remittance and currency-related fees
Seven Bank charges per-transfer fees (typically 1–3 USD) plus FX margins (0.5–2%), offering corridor-specific pricing that drops with volume; Japan corridor volumes support sub-1.5 USD average fees on high-volume lanes. ATM-enabled cash-out adds a convenience premium (~0.5 USD), while revenue is shared with retail and remittance partners on fixed-fee or revenue-split models.
- per-transfer: 1–3 USD
- FX margin: 0.5–2%
- convenience premium: ~0.5 USD
- partner revenue-share: fixed fee/revenue split
Interest and ancillary income
As of 2024 Seven Bank's revenue mix centers on interest from small consumer loans and float on customer balances, supplemented by debit/interchange fees from widespread card and ATM usage; ancillary income includes advertising on screens and sale of permitted data insights, plus penalties and paid service add-ons.
- Interest & float
- Debit/interchange
- Screen ads & data insights
- Penalties & add-ons
Seven Bank 2024 revenue mix: ATM/transfer fees (avg withdrawal 165–330 JPY), FX margins 0.5–2%, interchange/debit ~¥3.5bn; interest and float ~35% of net revenue. API/SaaS and screen-advertising provide recurring fees; partner revenue-shares lower unit margin but drive volume and scale.
| Item | 2024 |
|---|---|
| Avg withdrawal fee | 165–330 JPY |
| Interchange revenue | ¥3.5bn |
| Interest & float | 35% rev mix |
| FX margin | 0.5–2% |