What are Mission Vision & Core Values of Tyler Technologies Company?

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What are the Mission, Vision, and Core Values of the Company?

Mission and vision statements are the strategic compass for any thriving enterprise, articulating its core purpose and aspirational future. For a leading provider of integrated technology and software solutions primarily for the public sector, these statements are crucial. They hold a significant industry position, focusing solely on providing software and services to state and local government entities.

These foundational elements ensure alignment across extensive operations, from product development to client engagement, fostering sustainable growth and impact. Understanding these principles is key to grasping their market approach and internal culture. For a deeper dive into external factors, consider a Tyler Technologies PESTEL Analysis.

The Tyler Technologies mission statement focuses on enabling government entities—local, state, and federal—along with school districts, to enhance their operations and service delivery through advanced technology solutions. This commitment extends across the U.S., Canada, and other international markets, including the Caribbean and Australia.

Customer-Centric Focus

The Tyler Technologies mission emphasizes empowering clients, ensuring their success in public service.

Broad Market Reach

Tyler Technologies serves diverse public sector clients across multiple countries, including all 50 U.S. states.

Integrated Solutions

The company provides comprehensive software and technology to streamline government functions.

Efficiency and Transparency

Tyler Technologies' solutions aim to improve operational efficiency and foster greater transparency in public services.

Community Impact

The mission directly supports creating smarter, safer, and stronger communities through technological advancement.

Innovation for Public Sector

Tyler Technologies mission for innovation drives its development of cutting-edge public sector technology.

The Tyler Technologies mission is 'to empower the public sector to create smarter, safer, and stronger communities.' This mission clearly identifies its target customers as public sector entities, encompassing local, state, and federal government organizations, as well as school districts. The core product/service offering is integrated software and technology solutions designed to streamline operations, manage information, and enhance citizen engagement. The market scope is broad, covering all 50 U.S. states, Canada, the Caribbean, Australia, and other international locations. The unique value proposition lies in enabling governments to operate efficiently and transparently, connecting data and processes across disparate systems to transform how clients deliver services and create actionable insights for their communities. This mission is strongly customer-centric, focusing on empowering clients to achieve tangible improvements in public service delivery and community well-being. For instance, in 2024, Tyler achieved a notable win with the Kentucky Court of Justice adopting its Enterprise Justice suite, reinforcing Tyler's leadership in cloud-based judicial solutions and directly reflecting the Tyler Technologies mission to create smarter communities. Similarly, the Oklahoma labor department's selection of Tyler's State Regulatory Platform Suite in 2025 to modernize its licensing system with a cloud-based solution demonstrates the company's commitment to efficiency and transparency. For more details on the company's background, explore a brief history of Tyler Technologies.

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Tyler Technologies' vision statement imagines a world where all city, county, and regional government services are connected within a healthy digital infrastructure. This ambitious vision aims for a comprehensive transformation of the public sector through interconnected digital ecosystems, moving beyond siloed systems. The 'Tyler 2030 vision' guides sustainable growth, focusing on cloud transition, client base leverage, payments business growth, and new market expansion.

Tyler Technologies Vision

The company envisions a future where government services are seamlessly integrated through digital infrastructure.

Strategic Pillars

The Tyler 2030 vision centers on cloud migration, client base expansion, payments growth, and market diversification.

Cloud Transition

Tyler Technologies expects 80-85% of on-premise customers to migrate to the cloud by 2029-2030.

SaaS Revenue Growth

In 2024, the company achieved 22% SaaS revenue growth, exceeding its 20% CAGR target through 2025.

Innovation Focus

Ongoing investments in R&D, particularly in AI capabilities, support the vision for public sector technology modernization.

Market Impact

This vision implies significant industry disruption, shifting from fragmented systems to a unified digital ecosystem.

Tyler Technologies' vision statement, 'At Tyler, we imagine a world where all city, county, and regional government services are connected within a healthy digital infrastructure,' is explicitly future-oriented. This vision projects a highly integrated and digitally mature public sector, aiming for a comprehensive transformation of government services through interconnected digital infrastructure. This implies significant industry disruption by moving away from siloed systems towards a unified digital ecosystem. The company's 'Tyler 2030 vision,' introduced at their 2023 Investor Day, serves as the guiding framework for sustainable growth, centered on four key pillars: completing cloud transition, leveraging their large client base, growing their payments business, and expanding into new markets. This vision appears realistic yet aspirational, supported by the company's current trajectory, including achieving 22% SaaS revenue growth in 2024, surpassing its target of a 20% CAGR through 2025, and expecting 80-85% of on-premise customers to migrate to the cloud by 2029-2030. The commitment to ongoing investments in R&D, particularly in AI capabilities, further underscores its aspirational yet achievable nature in modernizing public sector technology. For more insights into the company's strategic direction, explore the Growth Strategy of Tyler Technologies.

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Tyler Technologies operates by a set of foundational core values that guide its operations and culture. These values are Focus, Inclusion, Community, and Accountability, which collectively shape its approach to product development, customer relations, and internal practices.

These four core values emphasize delivering results, embracing diversity, fostering mutual support, and taking ownership of commitments. They are integral to the company's identity and its success in the public sector technology market.

Focus

This value signifies Tyler's commitment to delivering results and achieving long-term goals through discipline and resilience, coupled with being good stewards of time and resources. In 2024, Tyler's Enterprise Public Safety suite secured four state police agency contracts, including three SaaS wins, demonstrating this focus.

Inclusion

This value emphasizes that a diverse team is essential for success, welcoming new ideas and perspectives, and fostering mutual support among team members. Tyler's 'Tyler Together' initiative, relaunched in 2024, is a refined strategic approach to fostering an inclusive workplace, supporting team members' career aspirations and nurturing connections across various levels.

Community

This value highlights mutual trust and care among employees, extending beyond business success to professional and personal support. It fosters a supportive environment where team members trust each other and collaborate effectively, as highlighted by CFO Brian Miller, who emphasizes building relationships across the company.

Accountability

This value means being consistent and reliable, owning mistakes and learning from them, and consistently following through on commitments. In product development, this manifests in rigorous testing and quality assurance to ensure reliable software solutions, and a commitment to continuous improvement based on feedback.

These core values collectively differentiate Tyler Technologies by embedding a deep sense of purpose, responsibility, and collaboration into its operational fabric. They foster a unique corporate identity rooted in public service and client success, distinguishing them from more generalized technology providers. To understand how these values translate into strategic decisions, explore how the Tyler Technologies mission and vision influence the company's strategic decisions in the next chapter. For more insights into their operational focus, consider reading about the Target Market of Tyler Technologies.

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A company's mission and vision are foundational, guiding its strategic direction and influencing every decision made. These statements provide a clear purpose and a desired future state, shaping how a company operates and grows.

Tyler Technologies' Guiding Principles

Tyler Technologies' strategic decisions are deeply rooted in its mission to empower the public sector and its long-term vision. The company's 'Tyler 2030 vision' acts as a roadmap, prioritizing cloud transition, client base leverage, payments business growth, and market expansion.

• The company's mission statement guides product development and innovation.
• The vision statement influences market expansion strategies.
• Leveraging the client base enhances sales alignment and growth.
• Financial performance reflects the successful execution of these strategic pillars.

Strategic Influence of Vision

The 'Tyler 2030 vision' directly impacts strategic choices, such as the accelerated cloud adoption. In 2024, 96% of new software contract value was through SaaS arrangements, demonstrating progress towards migrating over 80% of on-premises clients to the cloud by 2030. This shift is projected to increase revenue by 1.7x to 1.8x upon migration.

Mission-Driven Product Development

Tyler's mission to empower the public sector fuels its R&D investments, particularly in AI capabilities and modernizing public sector technology. The company is actively exploring AI's potential for the public sector, tracking client use cases and implementing responsible use guidelines.

Market Expansion and Client Base

Market expansion is a direct consequence of the company's vision, with continuous efforts to support public sector digital transformation. The focus on its large client base has improved sales alignment and driven strong inside sales growth in 2024, creating cross-sell and upsell opportunities.

Measurable Success Metrics

Tyler's total revenues reached $2.138 billion in 2024, a 9.5% increase, with SaaS revenues growing by 22%. For Q1 2025, total revenue was $565.2 million (up 10.3% year-over-year), and SaaS revenues increased by 21% to $180.1 million.

Future Growth Targets

The company aims for approximately 20% SaaS growth through 2025 and high-teen growth through 2030. Operating margin targets are set to exceed 30% by 2030, reflecting a strategic focus on recurring revenue, margin expansion, and sustained free cash flow growth.

Leadership Alignment

Lynn Moore, Tyler's president and CEO, highlighted the strong start to 2025, attributing it to 'disciplined execution around strategic initiatives,' underscoring the direct link between the company's mission, vision, and tangible results. This alignment shapes both daily operations and long-term planning for Owners & Shareholders of Tyler Technologies.

Tyler Technologies' mission and vision statements are integral to its strategic decision-making, driving growth and innovation in the public sector. Explore core improvements to the company's mission and vision in the next chapter.

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Tyler Technologies' mission and vision statements are foundational to its operations, guiding its strategic direction and employee engagement. Enhancing these statements could further solidify its market position and societal impact.

Broaden Societal Impact Articulation

Tyler Technologies could refine its mission and vision to explicitly articulate a broader societal benefit beyond;smarter, safer, and stronger communities; to better align with evolving expectations for corporate responsibility and impact.

Incorporate Digital Equity and Inclusion

Explicitly integrating the concept of digital equity or universal access into its mission or vision would better reflect the increasing reliance on digital services and ensure accessibility for all citizens.

Highlight Data-Driven Governance and AI

A more prominent inclusion of data-driven governance and intelligent automation within its mission or vision would better showcase the company's advanced capabilities and future strategic focus on AI.

Emphasize Transformative Citizen Engagement

Stating a commitment to;transforming public services through intelligent, data-driven solutions for equitable access and enhanced citizen engagement; would provide a more forward-looking and comprehensive purpose.

The mission of Tyler Technologies centers on empowering the public sector to create;smarter, safer, and stronger communities; through innovative software solutions. This purpose drives their development of integrated systems that streamline government operations and improve citizen services. The company's vision is to be the leading provider of information management solutions for the public sector, fostering efficiency and transparency. Understanding the Competitors Landscape of Tyler Technologies can provide context for their strategic positioning.

Tyler Technologies' core values are integral to its company culture and guide its interactions with clients and employees. These values typically include integrity, client focus, innovation, and teamwork. The company's purpose is deeply rooted in supporting governmental entities to better serve their constituents. For instance, in 2023, the company reported significant revenue growth, underscoring its success in delivering on its mission. The Tyler Technologies vision statement for employees emphasizes a commitment to professional growth and contributing to meaningful public service initiatives.

The Tyler Technologies core values for government clients translate into reliable, secure, and user-friendly software designed to meet the unique demands of public administration. Their mission for innovation is evident in their continuous investment in research and development, aiming to leverage emerging technologies like artificial intelligence and cloud computing to enhance public sector capabilities. The Tyler Technologies vision for digital transformation is focused on helping government agencies modernize their infrastructure and improve citizen engagement through digital channels.

Analyzing the Tyler Technologies mission statement reveals a clear focus on practical application and tangible improvements within government operations. The company's purpose and goals are aligned with enabling governments to operate more effectively and responsively. The Tyler Technologies core values and employee engagement are often cited as key drivers of its success, fostering an environment where employees are motivated to contribute to the company's overarching mission. The Tyler Technologies company mission and values are publicly accessible, providing transparency for stakeholders.