What is Sales and Marketing Strategy of Thai Wah Company?

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What is Thai Wah's Sales and Marketing Strategy?

Thai Wah is transforming its business to focus on high-value ingredients and food products, aiming for 70-80% of its portfolio in this area by 2030. This strategic shift is built on a foundation of resilient performance, with sales surpassing THB 10 billion in 2023.

What is Sales and Marketing Strategy of Thai Wah Company?

The company's core principle, 'Creating Innovation and Sustainability from Farm to Shelf,' guides its approach to market. This commitment highlights Thai Wah's ambition to be a leader in the sustainable food sector.

Thai Wah's sales and marketing strategy involves a comprehensive value chain approach. This spans from sourcing raw materials to manufacturing and distributing a wide array of products globally. Their offerings include tapioca starch, modified starch, glucose syrup, rice flour, vermicelli, and noodles, catering to both industrial and consumer markets in over 35 countries. A key product in their portfolio is highlighted in the Thai Wah PESTEL Analysis.

How Does Thai Wah Reach Its Customers?

Thai Wah Public Company Limited employs a multifaceted sales strategy, leveraging a broad spectrum of online and offline channels to distribute its starch and food products effectively. This approach ensures extensive market reach across various consumer and industrial segments. The company's Thai Wah sales strategy is designed for broad penetration.

Icon Offline Sales Channels

The company utilizes traditional offline channels including wholesalers, retailers, department stores, superstores, supermarkets, and convenience stores. Cash vans also play a role in reaching diverse customer bases.

Icon Direct and Key Account Sales

Thai Wah also engages in direct sales to restaurants nationwide and serves industrial clients. There's a strategic diversification towards key accounts and direct-to-customer relationships.

Icon Domestic and Export Reach

In Q4 2024, the food business achieved THB 640 million in sales, with domestic sales comprising 86%. This domestic strength is supported by expanded coverage and product assortments in Modern Trade and wholesale channels.

Icon International Market Expansion

The company's Thai Wah business strategy includes significant regional expansion, with new offices in India and a subsidiary in the Philippines established in 2024. Further optimization of its Cambodia project is expected by early 2025.

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Growth and Market Leadership Ambitions

Thai Wah's food business has demonstrated robust growth, achieving a 7% CAGR over the past five years and a 10% year-over-year increase in FY2024, reaching THB 2,373 million in total sales. The company aims to be a top three market leader in key categories across high-growth markets like the Middle East, Europe, APAC, and China by 2030. This expansion is a core part of their Thai Wah sales strategy.

  • Focus on expanding coverage and product assortments in key channels.
  • Strategic diversification towards key accounts and direct-to-customer sales.
  • Capitalizing on the growing food demand in Asia-Pacific.
  • Targeting high-growth international markets for expansion.
  • Aiming for top three market leadership in key categories by 2030.

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What Marketing Tactics Does Thai Wah Use?

Thai Wah's sales and marketing strategy is deeply rooted in innovation and sustainability, aiming to capture consumer interest through a diverse product portfolio and a strong ethical brand image. The company prioritizes the development of healthy and convenient food options, with a particular emphasis on Ready-to-Eat (RTE) products as a key growth area for 2024. This approach is supported by a consistent product development pipeline, targeting over 10 new offerings annually.

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Product Innovation and Expansion

Thai Wah actively expands its product range beyond traditional noodles. New offerings include rice paper, sweet potato noodles, and various instant and fresh food solutions, demonstrating a commitment to meeting evolving consumer demands for convenience and health.

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Digital and Channel Optimization

The company utilizes an 'online selling' channel for direct customer engagement. Furthermore, a data-driven approach is applied to 'coverage expansion and product assortments reviewed in key channels,' ensuring optimized product availability and appeal.

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Sustainability as a Marketing Pillar

A significant aspect of Thai Wah's marketing mix is its strong commitment to sustainability. The 'Farm to Shelf' purpose is central to its communications, highlighting ethical sourcing and sustainable agriculture practices.

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Leveraging External Recognition

External accolades serve as powerful marketing tools. In Q4 2024, the company received the FSA Gold Award from the SAI Platform for its work with over 1,000 tapioca farmers, alongside the Prime Minister Export Award for Outstanding Green and Sustainable Exporter.

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Focus on Healthy and Convenient Foods

The company's marketing efforts are geared towards promoting innovative, healthy, and convenient food options for consumers. Ready-to-Eat (RTE) products are specifically identified as a primary growth driver for 2024.

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Data-Driven Assortment Strategy

Thai Wah employs a data-driven strategy for its product assortments, focusing on expansion and review within key sales channels. This ensures that product offerings align with consumer preferences and market demands.

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Thai Wah's Sales and Marketing Approach

Thai Wah's comprehensive sales and marketing strategy integrates digital and traditional methods to build brand awareness, generate leads, and drive sales. The company's business strategy emphasizes innovation, particularly in healthy and convenient food products, which are key to its growth. Understanding Revenue Streams & Business Model of Thai Wah provides further insight into their market positioning.

  • Product Development: Over 10 new product launches annually, including RTE items, rice paper, and sweet potato noodles.
  • Channel Strategy: Focus on online selling and optimizing product assortments in key retail channels.
  • Brand Messaging: Emphasis on sustainability, ethical sourcing, and the 'Farm to Shelf' purpose.
  • Sustainability Recognition: Awards like the FSA Gold Award and Prime Minister Export Award reinforce the brand's commitment to responsible practices.
  • Market Focus: Targeting growth in the healthy and convenient food segments, with RTE products identified as a major driver.

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How Is Thai Wah Positioned in the Market?

Thai Wah Public Company Limited positions itself with a clear message: 'Creating Innovation and Sustainability from Farm to Shelf'. This approach highlights their dedication to responsible sourcing and environmental care, aiming to deliver value with integrity and consistency. The company is recognized as a leader in quality and innovation within the starch and food sectors.

Icon Core Brand Message

The company's brand is built on 'Creating Innovation and Sustainability from Farm to Shelf'. This emphasizes responsible sourcing, environmental consciousness, and delivering value with pride, integrity, and consistency.

Icon Market Leadership in Food Ingredients

Thai Wah is a leader in quality and innovation for starch and food products. They offer a wide range of high-performance food ingredients and finished goods, including tapioca starch, modified starch, glucose syrup, rice flour, vermicelli, and noodles.

Icon Appealing to Evolving Consumer Demands

The company appeals to consumers by offering innovative, healthy, and convenient food solutions. They focus on clean-label, gluten-free, and non-GMO products, meeting the growing demand for healthier options.

Icon Key Brand Recognition and Market Share

Flagship brands like 'ROSE' for tapioca starch and 'Double Dragon,' 'Phoenix,' and 'Double Kilin' for vermicelli and rice noodles are well-recognized. The company holds a significant market share, approximately 40% in Thailand's vermicelli market.

Thai Wah maintains brand consistency across its operations in 7 countries and 10 facilities, covering sales, marketing, distribution, and supply chain to ensure a unified customer experience. This strong reputation is reinforced by external recognition, including being selected for the 'SET ESG Rating Level A' in 2023 by the Stock Exchange of Thailand and receiving the 'Sustainability Disclosure Recognition' for the fifth consecutive year. These achievements underscore Thai Wah's responsiveness to consumer sentiment regarding sustainability and its robust competitive differentiation, aligning with their Mission, Vision & Core Values of Thai Wah.

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Sustainability Recognition

The company's commitment to sustainability is evidenced by its 'SET ESG Rating Level A' in 2023 and five consecutive years of 'Sustainability Disclosure Recognition'.

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Workplace Excellence

Thai Wah has been recognized as a 'Best Company to Work for' by HR Asia, indicating a strong internal culture that supports its external brand promises.

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Product Innovation Focus

The brand's appeal is enhanced by its focus on innovative, healthy, and convenient food solutions, including clean-label, gluten-free, and non-GMO options.

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Global Brand Consistency

Brand consistency is maintained across 7 countries and 10 facilities, ensuring a unified customer experience and reinforcing the Thai Wah sales strategy.

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Competitive Advantage in Noodles

The company holds a leading market share of approximately 40% in Thailand's vermicelli market, showcasing a key competitive advantage for its Thai Wah products.

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Farm to Shelf Integration

The core brand message of 'Creating Innovation and Sustainability from Farm to Shelf' is central to the Thai Wah business strategy, influencing its entire value chain.

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What Are Thai Wah’s Most Notable Campaigns?

Thai Wah's sales and marketing strategy is built around several key campaigns that aim to transform its market position and drive sustainable growth. These initiatives focus on portfolio diversification, operational efficiency, and expanding its global reach.

Icon Transformation Journey to Global Agri-Food Leader by 2030

This ambitious campaign aims to reposition the company as a global food leader by shifting its portfolio towards high-value-added ingredients and food products. The strategy emphasizes vertical integration and regional expansion, communicated through investor relations and corporate announcements.

Icon Sustainable Farming Practices and Bioplastics Solutions

This initiative focuses on enhancing resource efficiency and reducing environmental impact, aligning with the company's purpose of 'Creating Innovation and Sustainability.' Efforts include achieving Carbon Neutrality by 2030 and Net Zero by 2050, with recognition like the FSA Gold Award for sustainable agriculture practices.

Icon New Product Development & Portfolio Expansion

The company is committed to introducing over 10 new products annually to meet evolving customer needs and capitalize on the growing APAC sustainable food sector. This continuous innovation has led to consistent growth in its food business, with a 10% year-over-year sales increase for FY2024.

These strategic campaigns underscore Thai Wah's commitment to innovation, sustainability, and market leadership, forming the core of its sales and marketing approach for agricultural products and food ingredients. The company's focus on expanding its product offerings and improving its environmental footprint are key elements of its overall business strategy.

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Sales Performance Indicators

The company achieved sales exceeding THB 10 billion in 2023. For Q1 2025, Thai Wah reported a net profit of THB 117 million, marking a significant year-over-year increase of more than 77%.

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Sustainability Achievements

Awarded the FSA Gold Award from the SAI Platform in Q4 2024 for sustainable agriculture among over 1,000 tapioca farmers. Achieved silver-level certification from the SAI Platform for cassava farms in Thailand and Cambodia.

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New Business Growth Target

Thai Wah aims for THB 1 billion growth in new businesses by 2030, extending sustainable bioplastics solutions to new channels and applications in markets like Thailand, Europe, and South Korea.

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Product Diversification

Expanding product offerings beyond traditional vermicelli and noodles to include rice paper, sweet potato noodles, and ready-to-eat/cook solutions, contributing to a 10% year-over-year sales increase in the food business for FY2024.

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Long-Term Environmental Goals

The company is committed to becoming Carbon Neutral by 2030 and Net Zero by 2050, demonstrating a strong focus on environmental, social, and governance (ESG) principles in its operations and marketing.

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Market Positioning

The 'Transformation Journey to Global Agri-Food Leader by 2030' campaign aims to shift the portfolio to over 70% to 80% high-value-added ingredients and food products, reflecting a significant shift in Thai Wah's business strategy.

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