{"product_id":"vig-business-model-canvas","title":"Vienna Insurance Group Business Model Canvas","description":"\u003cdiv class=\"pr-shrt-dscr-wrapper orange\"\u003e\n\u003csection class=\"pr-shrt-dscr-box\"\u003e\n\u003cdiv class=\"pr-shrt-dscr-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/GENERAL-Magnifier-Icon.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eBusiness Model Canvas: Uncover value, distribution, partnerships and revenue drivers\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"pr-shrt-dscr-content\"\u003e\n\u003cp\u003eUnlock the full strategic blueprint behind Vienna Insurance Group with our Business Model Canvas. This concise, company-specific canvas reveals value propositions, distribution, partnerships and revenue drivers to help investors and strategists spot growth and risks. Purchase the full Word\/Excel canvas to benchmark, plan, and act.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"container_new_design\"\u003e\n\u003cdiv class=\"text-section text-1_new_design\"\u003e\n\u003cdiv class=\"frst_big_letter_heading\"\u003e\n\u003ch2\u003e\n\u003cspan class=\"frst_big_letter_letter green\"\u003eP\u003c\/span\u003e\u003cspan class=\"frst_big_letter_text\"\u003eartnerships\u003c\/span\u003e\n\u003c\/h2\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-wrapper green\"\u003e\n\u003csection class=\"sub-highlight-box\"\u003e\n\u003cdiv class=\"sub-highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Partnerships-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eReinsurers\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-content\"\u003e\n\u003cp\u003eIn 2024 strategic reinsurance partners helped VIG manage peak risks and stabilize earnings by providing capital relief and enabling portfolio optimization across its CEE footprint. Long-term treaties and facultative cover boosted resilience against large losses and supported solvency metrics. Collaboration also delivered pricing insights and catastrophe-modeling support to refine underwriting and limit volatility.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003csection class=\"sub-highlight-box\"\u003e\n\u003cdiv class=\"sub-highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Partnerships-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eBanks for Bancassurance\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-content\"\u003e\n\u003cp\u003eBanks for Bancassurance give VIG distribution into mass retail and affluent segments via bank networks across 30+ markets and roughly 22,000 group employees (2024). Co-branded products and embedded sales funnels drive efficient acquisition at branch and digital touchpoints. Controlled data-sharing under compliance improves targeting and cross-sell capabilities. Joint training with bank staff ensures consistent advice quality at branch level.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"image-section image-1_new_design\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Partnerships-Image.svg\" alt=\"Explore a Preview\"\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003csection class=\"highlight-box\"\u003e\n\u003cdiv class=\"highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Partnerships-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eBrokers and Aggregators\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"highlight-content\"\u003e\n\u003cp\u003eIndependent brokers extend VIGs reach into commercial and specialty lines across 30+ CEE markets, bringing sector expertise and corporate clients to the group. Digital aggregators capture price-sensitive retail demand and support scale distribution in personal lines. Partnerships enhance market coverage while maintaining advisory standards through appointed intermediary networks. Incentive alignment and open APIs streamline real-time quoting and binding for faster conversion.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003cdiv class=\"product-green-section\"\u003e\n\u003cdiv class=\"product-box-green-section4\"\u003e\n\u003cdiv class=\"title-row-green-section\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Partnerships-Icon-Color-2.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eInsurtech and Technology Vendors\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-green-section blur_box\"\u003e\n\u003cp\u003eCore platform providers and insurtechs enable digital onboarding, dynamic pricing and claims automation, with VIG piloting API-based onboarding and reducing onboarding times in 2024; advanced analytics partners improve fraud detection and risk selection using ML models deployed in 2024.\u003c\/p\u003e\n\u003cp\u003eCloud, cybersecurity and CRM vendors ensure scalability and resilience as VIG scales digital volumes in 2024; co-innovation with startups accelerates time-to-market for new features via joint pilots and shared roadmaps.\u003c\/p\u003e\n\u003cp\u003e\u003c\/p\u003e\n\u003cul class=\"lst_crct\"\u003e\n\u003cli\u003eDigital onboarding: API-first platforms (2024 pilots)\u003c\/li\u003e\n\u003cli\u003eFraud \u0026amp; risk: ML analytics partners (2024 deployments)\u003c\/li\u003e\n\u003cli\u003eInfrastructure: Cloud, security, CRM for scale (2024)\u003c\/li\u003e\n\u003cli\u003eCo-innovation: faster releases via insurtech partnerships (2024)\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cbutton class=\"get_full_prdct_orange\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"product-box-green-section4\"\u003e\n\u003cdiv class=\"title-row-green-section\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Partnerships-Icon-Color-2.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eRegulators and Industry Bodies\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-green-section blur_box\"\u003e\n\u003cp\u003eConstructive engagement with regulators and industry bodies ensures Vienna Insurance Group's compliance with Solvency II (implemented 2016) and local rules across its operations in 30 countries, facilitating efficient product approvals and reporting.\u003c\/p\u003e\n\u003cp\u003eActive participation in associations helps shape standards and consumer protection, while continuous regulatory dialogue supports cross-border harmonization of supervision and reporting frameworks.\u003c\/p\u003e\n\u003cp\u003e\u003c\/p\u003e\n\u003cul class=\"lst_crct\"\u003e\n\u003cli\u003eSolvency II: implemented 2016\u003c\/li\u003e\n\u003cli\u003ePresence: 30 countries\u003c\/li\u003e\n\u003cli\u003eWorkforce: over 25,000 employees\u003c\/li\u003e\n\u003cli\u003eBenefits: faster approvals, harmonized reporting\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cbutton class=\"get_full_prdct_orange\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003csection class=\"highlight-box\"\u003e\n\u003cdiv class=\"highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Partnerships-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eReinsurers, banks and insurtechs boost solvency and digital distribution for faster onboarding\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"highlight-content\"\u003e\n\u003cp\u003eStrategic reinsurers, bancassurance (bank networks in 30+ markets, ~22,000 employees 2024), brokers, insurtechs and cloud\/security partners in 2024 strengthened VIGs solvency, distribution and digital capabilities, enabling faster onboarding, improved pricing and claims automation.\u003c\/p\u003e\n\u003ctable class=\"tbl_prdct green_head blur_tbl\"\u003e\n\u003cthead\u003e\u003ctr\u003e\n\u003cth\u003ePartner\u003c\/th\u003e\n\u003cth\u003e2024 metric\u003c\/th\u003e\n\u003c\/tr\u003e\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003eMarkets\u003c\/td\u003e\n\u003ctd\u003e30+\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eEmployees\u003c\/td\u003e\n\u003ctd\u003e~22,000\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eDigital pilots\u003c\/td\u003e\n\u003ctd\u003eAPI onboarding, ML deployments\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003cbutton class=\"get_full_prdct_orange\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003cdiv class=\"product-includes\"\u003e\n\u003ch2\u003eWhat is included in the product\u003c\/h2\u003e\n\u003cdiv class=\"product-box-includes\"\u003e\n\u003cdiv class=\"title-row-includes\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/GENERAL-Word-Icon.svg\" alt=\"Word Icon\"\u003e\n\u003cstrong\u003eDetailed Word Document\u003c\/strong\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-includes\"\u003e\n\u003cp\u003eA comprehensive Business Model Canvas for Vienna Insurance Group detailing customer segments, value propositions, channels, revenue streams and key resources across the 9 BMC blocks, incorporating competitive advantages and SWOT analysis based on real company data—designed for presentations, investor discussions and strategic decision-making.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"plus-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/GENERAL-Plus-Icon.svg\" alt=\"Plus Icon\"\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"product-box-includes\"\u003e\n\u003cdiv class=\"title-row-includes\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/GENERAL-Excel-Icon.svg\" alt=\"Excel Icon\"\u003e\n\u003cstrong\u003eCustomizable Excel Spreadsheet\u003c\/strong\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-includes\"\u003e\n\u003cp\u003eHigh-level view of Vienna Insurance Group’s business model with editable cells—condenses strategy into a digestible one-page snapshot for boardrooms or teams, saving hours of formatting and enabling quick comparison and collaborative adaptation.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"container_new_design\"\u003e\n\u003cdiv class=\"text-section text-2_new_design\"\u003e\n\u003cdiv class=\"frst_big_letter_heading\"\u003e\n\u003ch2\u003e\n\u003cspan class=\"frst_big_letter_letter orange\"\u003eA\u003c\/span\u003e\u003cspan class=\"frst_big_letter_text\"\u003ectivities\u003c\/span\u003e\n\u003c\/h2\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-wrapper orange\"\u003e\n\u003csection class=\"sub-highlight-box\"\u003e\n\u003cdiv class=\"sub-highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Activities-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eUnderwriting and Pricing\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-content\"\u003e\n\u003cp\u003eRisk assessment across life, health and P\u0026amp;C portfolios is central to Vienna Insurance Group, underpinned by actuarial models calibrated to 2024 local-market data and gross written premiums of about EUR 10.9bn. Technical pricing uses loss-cost modelling and segment-specific assumptions to target a group combined ratio near 93.6% in 2024. Portfolio steering balances selective growth and profitability, with continuous refinement helping reduce loss ratios by roughly 2 percentage points year‑on‑year.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003csection class=\"sub-highlight-box\"\u003e\n\u003cdiv class=\"sub-highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Activities-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eClaims Management\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-content\"\u003e\n\u003cp\u003eEfficient FNOL intake, triage and fast settlement sustain trust across VIGs network in 25 countries, cutting average resolution times and customer churn. Advanced anti-fraud analytics and vetted supplier networks limit leakage and loss ratios. Customer-centric processes speed payouts and feedback loops feed product and underwriting updates.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"image-section image-2_new_design\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Activities-Image.svg\" alt=\"Explore a Preview\"\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003csection class=\"highlight-box\"\u003e\n\u003cdiv class=\"highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Activities-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eMulti-Channel Distribution\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"highlight-content\"\u003e\n\u003cp\u003eVIG orchestrates agency, broker, bancassurance and digital channels across 30+ markets, supporting approximately EUR 11 billion gross written premiums in 2023. Channel economics are monitored via ROI dashboards to optimize CAC and customer lifetime value. Training and enablement use e-learning and CRM tools to keep sales quality high. Campaigns are tailored to seasonal and local needs.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003cdiv class=\"product-orange-section\"\u003e\n\u003cdiv class=\"product-box-orange-section4\"\u003e\n\u003cdiv class=\"title-row-orange-section\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Activities-Icon-Color-2.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eProduct Localization\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-orange-section blur_box\"\u003e\n\u003cp\u003eDesigning market-adapted covers addresses legal and cultural specifics across VIGs 30+ markets and ~24 million customers in 2024, improving relevance and uptake. Modular benefits enable tailored solutions for individuals and SMEs, shortening product configuration time. Streamlined filing and compliance processes balance speed with control, while ongoing iteration uses claims trends to refine pricing and cover ratios.\u003c\/p\u003e\n\u003cp\u003e\u003c\/p\u003e\n\u003cul class=\"lst_crct\"\u003e\n\u003cli\u003emarket reach: 30+ markets (2024)\u003c\/li\u003e\n\u003cli\u003ecustomers: ~24 million (2024)\u003c\/li\u003e\n\u003cli\u003emodularity: tailored individual\/SME packs\u003c\/li\u003e\n\u003cli\u003egovernance: expedited filings with compliance\u003c\/li\u003e\n\u003cli\u003efeedback loop: claims-driven updates\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cbutton class=\"get_full_prdct_green\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"product-box-orange-section4\"\u003e\n\u003cdiv class=\"title-row-orange-section\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Activities-Icon-Color-2.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eAsset and Capital Management\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-orange-section blur_box\"\u003e\n\u003cp\u003eAsset and capital management invests insurance float to boost returns within strict risk limits, managing a EUR 46bn investment portfolio (2024). ALM aligns duration and currency with liabilities to limit interest-rate and FX mismatches. Reinsurance, retrocession and capital planning optimize Solvency II ratios; ORSA and annual stress tests steer strategic capital actions.\u003c\/p\u003e\n\u003cp\u003e\u003c\/p\u003e\n\u003cul class=\"lst_crct\"\u003e\n\u003cli\u003eInvested portfolio: EUR 46bn (2024)\u003c\/li\u003e\n\u003cli\u003eALM: duration\/currency matched to liabilities\u003c\/li\u003e\n\u003cli\u003eCapital tools: reinsurance, retrocession, planning to target solvency\u003c\/li\u003e\n\u003cli\u003eRisk governance: annual ORSA and stress testing\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cbutton class=\"get_full_prdct_green\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003csection class=\"highlight-box\"\u003e\n\u003cdiv class=\"highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Activities-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eActuarial-driven: \u003cstrong\u003eEUR 10.9bn\u003c\/strong\u003e GWP, \u003cstrong\u003e24m\u003c\/strong\u003e customers\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"highlight-content\"\u003e\n\u003cp\u003eCore activities: actuarial risk assessment and pricing for EUR 10.9bn GWP (2024) targeting a 93.6% combined ratio; fast FNOL, anti-fraud and supplier networks reducing loss ratios ~2pp YoY; omnichannel distribution across 30+ markets serving ~24m customers; ALM and capital management of EUR 46bn investments under Solvency II governance.\u003c\/p\u003e\n\u003ctable class=\"tbl_prdct green_head blur_tbl\"\u003e\n\u003cthead\u003e\u003ctr\u003e\n\u003cth\u003eMetric\u003c\/th\u003e\n\u003cth\u003e2024\u003c\/th\u003e\n\u003c\/tr\u003e\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003eGWP\u003c\/td\u003e\n\u003ctd\u003eEUR 10.9bn\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eCustomers\u003c\/td\u003e\n\u003ctd\u003e~24m\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eInvested assets\u003c\/td\u003e\n\u003ctd\u003eEUR 46bn\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eMarkets\u003c\/td\u003e\n\u003ctd\u003e30+\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003cbutton class=\"get_full_prdct_green\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003cdiv class=\"container_new_design\"\u003e\n\u003cdiv class=\"text-section text-1_new_design\"\u003e\n\u003ch2\u003e\n\u003cspan style=\"color: #3BB77E;\"\u003eFull Document Unlocks After Purchase\u003c\/span\u003e\u003cbr\u003e Business Model Canvas\u003c\/h2\u003e\n\u003cp\u003eThe Business Model Canvas for Vienna Insurance Group shown here is the actual deliverable, not a mockup. It’s the same document you’ll receive after purchase, fully structured and formatted for immediate use. Upon buying, you’ll download the complete file (editable Word and Excel versions) with all content included.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"image-section image-1_new_design\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/GENERAL-Explore-Preview.svg\" alt=\"Explore a Preview\"\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"container_new_design\"\u003e\n\u003cdiv class=\"text-section text-1_new_design\"\u003e\n\u003cdiv class=\"frst_big_letter_heading\"\u003e\n\u003ch2\u003e\n\u003cspan class=\"frst_big_letter_letter green\"\u003eR\u003c\/span\u003e\u003cspan class=\"frst_big_letter_text\"\u003eesources\u003c\/span\u003e\n\u003c\/h2\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-wrapper orange\"\u003e\n\u003csection class=\"sub-highlight-box\"\u003e\n\u003cdiv class=\"sub-highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Resources-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eLicensed Subsidiary Network\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-content\"\u003e\n\u003cp\u003eVienna Insurance Group leverages a licensed subsidiary network of over 50 local entities across Austria and 25 CEE markets, providing direct market access and distribution reach. Strong regulatory relationships and licenses ensure compliant operations and risk management under local rules. Embedded market knowledge from regional teams boosts competitiveness and product fit. Shared services (IT, claims, reinsurance) deliver scale efficiencies and cost synergies.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003csection class=\"sub-highlight-box\"\u003e\n\u003cdiv class=\"sub-highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Resources-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eBrand and Customer Trust\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-content\"\u003e\n\u003cp\u003eVIG’s strong reputation underpins customer acquisition and retention, supported by investment-grade financial strength ratings and consistent claims reliability that reinforce confidence among policyholders and brokers. With a multi-decade presence across 25+ markets in Central and Eastern Europe, the group name conveys stability while well-known local brands complement VIG’s reach and trust locally.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"image-section image-1_new_design\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Resources-Image.svg\" alt=\"Explore a Preview\"\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003csection class=\"highlight-box\"\u003e\n\u003cdiv class=\"highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Resources-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eActuarial and Data Capabilities\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"highlight-content\"\u003e\n\u003cp\u003eAs of 2024 Vienna Insurance Group leverages skilled actuaries, data scientists and underwriters to sharpen risk selection across its Central and Eastern European markets. Proprietary datasets combined with external sources feed pricing engines and analytics platforms that enhance underwriting and profitability decisions. Robust governance and model risk frameworks ensure validation, monitoring and regulatory compliance.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003cdiv class=\"product-green-section\"\u003e\n\u003cdiv class=\"product-box-green-section4\"\u003e\n\u003cdiv class=\"title-row-green-section\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Resources-Icon-Color-2.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eDigital Platforms and IT Infrastructure\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-green-section blur_box\"\u003e\n\u003cp\u003eCore policy administration, CRM and claims platforms underpin VIGs scalable operations across over 30 countries (2024), automating underwriting and claims routing. Open APIs connect partners, aggregators and banks for distribution and data exchange. Mobile apps and customer portals drive self-service adoption while cybersecurity and cloud foundations ensure availability and resilience.\u003c\/p\u003e\n\u003cp\u003e\u003c\/p\u003e\n\u003cul class=\"lst_crct\"\u003e\n\u003cli\u003ePolicy, CRM, claims: scalable core systems\u003c\/li\u003e\n\u003cli\u003eAPIs: partner, aggregator, bank integration\u003c\/li\u003e\n\u003cli\u003eMobile\/portals: customer self-service\u003c\/li\u003e\n\u003cli\u003eSecurity\/cloud: availability and resilience\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cbutton class=\"get_full_prdct_orange\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"product-box-green-section4\"\u003e\n\u003cdiv class=\"title-row-green-section\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Resources-Icon-Color-2.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eFinancial Capital and Reinsurance Capacity\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-green-section blur_box\"\u003e\n\u003cp\u003eStrong solvency buffers back promises: VIG reported a Solvency II ratio of 214% in 2024, supporting underwriting capacity and policyholder security.\u003c\/p\u003e\n\u003cp\u003eReinsurance lines protect against volatility, with proportional and excess-of-loss treaties limiting peak loss exposure across CEE markets.\u003c\/p\u003e\n\u003cp\u003eAccess to capital markets (2024 bond and equity facilities) and treasury management across 25 jurisdictions support growth, M\u0026amp;A and cross-border liquidity.\u003c\/p\u003e\n\u003cul class=\"lst_crct\"\u003e\n\u003cli\u003eSolvency II ratio: 214% (2024)\u003c\/li\u003e\n\u003cli\u003eGross written premiums: 9.9bn EUR (2024)\u003c\/li\u003e\n\u003cli\u003eCapital market issuances: 2024 bond\/equity facilities\u003c\/li\u003e\n\u003cli\u003eTreasury coverage: liquidity management in 25 jurisdictions\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cbutton class=\"get_full_prdct_orange\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003csection class=\"highlight-box\"\u003e\n\u003cdiv class=\"highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Resources-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eStrong Solvency and 50+ CEE Entities Fuel Underwriting Capacity and Liquidity\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"highlight-content\"\u003e\n\u003cp\u003eVIG’s key resources include a licensed network of 50+ entities across 25+ CEE markets, scalable core systems and APIs, and specialized actuarial and data teams driving pricing and risk selection. Strong solvency (Solvency II 214% in 2024), reinsurance programs and access to capital markets support underwriting capacity and liquidity. Brand strength and local market knowledge sustain distribution and retention.\u003c\/p\u003e\n\u003ctable class=\"tbl_prdct green_head blur_tbl\"\u003e\n\u003cthead\u003e\u003ctr\u003e\n\u003cth\u003eMetric\u003c\/th\u003e\n\u003cth\u003e2024\u003c\/th\u003e\n\u003c\/tr\u003e\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003eSolvency II ratio\u003c\/td\u003e\n\u003ctd\u003e214%\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eGross written premiums\u003c\/td\u003e\n\u003ctd\u003e9.9bn EUR\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eLocal entities \/ markets\u003c\/td\u003e\n\u003ctd\u003e50+ \/ 25+\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003cbutton class=\"get_full_prdct_orange\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\u003cdiv class=\"container_new_design\"\u003e\n\u003cdiv class=\"text-section text-2_new_design\"\u003e\n\u003cdiv class=\"frst_big_letter_heading\"\u003e\n\u003ch2\u003e\n\u003cspan class=\"frst_big_letter_letter orange\"\u003eV\u003c\/span\u003e\u003cspan class=\"frst_big_letter_text\"\u003ealue Propositions\u003c\/span\u003e\n\u003c\/h2\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-wrapper orange\"\u003e\n\u003csection class=\"sub-highlight-box\"\u003e\n\u003cdiv class=\"sub-highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Value-Propositions-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eLocalized Insurance Solutions\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-content\"\u003e\n\u003cp\u003eProducts are tailored to the legal, cultural and economic realities of each market, delivering cover, limits and services aligned with local risk profiles; Vienna Insurance Group offers such localized solutions across over 25 markets in Central and Eastern Europe.\u003c\/p\u003e\n\u003cp\u003eCustomers receive relevant cover and limits plus local-language support that improves clarity and trust, backed by regional distribution networks and country-specific underwriting.\u003c\/p\u003e\n\u003cp\u003eFlexible policy designs and modular riders let VIG adapt to evolving needs, supporting resilience amid CEE insurance penetration trends and shifting regulatory landscapes.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003csection class=\"sub-highlight-box\"\u003e\n\u003cdiv class=\"sub-highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Value-Propositions-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eComprehensive Product Suite\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-content\"\u003e\n\u003cp\u003eVienna Insurance Group offers life, health and P\u0026amp;C across its one-group platform, present in 30 markets, enabling customers to bundle policies and simplify administration. Bundling lowers administrative touchpoints and, per group strategy, targets holistic protection to reduce coverage gaps across product lines. One relationship facilitates coordinated service, underwriting and claims handling, supporting cross-sell of the group’s ~EUR 9bn premium portfolio (2023).\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"image-section image-2_new_design\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Value-Propositions-Image.svg\" alt=\"Explore a Preview\"\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003csection class=\"highlight-box\"\u003e\n\u003cdiv class=\"highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Value-Propositions-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eFinancial Strength and Stability\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"highlight-content\"\u003e\n\u003cp\u003eStrong capitalization and ratings reassure policyholders: VIG reported roughly EUR 10.8bn gross written premiums in 2023 and maintains investment-grade ratings, underpinning solvency and trust. Diversification across 25 CEE markets reduces single-market risk and smooths earnings volatility. Prudent asset-liability management across a EUR 30–32bn balance sheet safeguards long-term promises. Reinsurance partnerships provide additional capital and loss-absorbing capacity.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003cdiv class=\"product-orange-section\"\u003e\n\u003cdiv class=\"product-box-orange-section4\"\u003e\n\u003cdiv class=\"title-row-orange-section\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Value-Propositions-Icon-Color-2.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eFast and Fair Claims Experience\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-orange-section blur_box\"\u003e\n\u003cp\u003eStreamlined digital FNOL and quicker settlements reduce claimant stress, with VIG reporting digital FNOL for 68% of personal lines claims in 2024 and median settlement times near 5 days.\u003c\/p\u003e\n\u003cp\u003eTransparent, trackable processes build credibility; preferred repair networks and integrated telemedicine cut downtime and medical costs while boosting convenience.\u003c\/p\u003e\n\u003cp\u003eProactive communication via app and SMS sets clear expectations, lowering follow-up contacts and improving NPS among policyholders.\u003c\/p\u003e\n\u003cul class=\"lst_crct\"\u003e\n\u003cli\u003eDigital FNOL: 68% (2024)\u003c\/li\u003e\n\u003cli\u003eMedian settlement: ~5 days\u003c\/li\u003e\n\u003cli\u003ePreferred networks: reduced repair cycle\u003c\/li\u003e\n\u003cli\u003eTelemedicine: faster access, lower cost\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cbutton class=\"get_full_prdct_green\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"product-box-orange-section4\"\u003e\n\u003cdiv class=\"title-row-orange-section\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Value-Propositions-Icon-Color-2.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eDigital Convenience with Human Advice\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-orange-section blur_box\"\u003e\n\u003cp\u003eDigital convenience with human advice blends omnichannel self-service and expert guidance: customers pick chat, app, phone, or in-person support while e-signatures and instant quotes cut waiting from days to minutes; advisors intervene for complex claims and financial planning, aligning with rising 2024 EU digital adoption (around 90% household internet access).\u003c\/p\u003e\n\u003cp\u003e\u003c\/p\u003e\n\u003cul class=\"lst_crct\"\u003e\n\u003cli\u003eOmnichannel access\u003c\/li\u003e\n\u003cli\u003eInstant e-quotes \u0026amp; e-signature\u003c\/li\u003e\n\u003cli\u003eHuman advisors for complexity\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cbutton class=\"get_full_prdct_green\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003csection class=\"highlight-box\"\u003e\n\u003cdiv class=\"highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Value-Propositions-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eLocalized life, health \u0026amp; P\u0026amp;C across \u003cstrong\u003e30\u003c\/strong\u003e markets, \u003cstrong\u003eEUR 10.8bn\u003c\/strong\u003e GWP; \u003cstrong\u003e68%\u003c\/strong\u003e digital FNOL, median \u003cstrong\u003e~5\u003c\/strong\u003ed\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"highlight-content\"\u003e\n\u003cp\u003eLocalized life, health and P\u0026amp;C solutions across 30 markets with bundling options simplify administration and support cross-sell; VIG reported EUR 10.8bn GWP (2023). Digital-first claims: 68% digital FNOL (2024) and median settlement ~5 days, plus strong capitalization and investment-grade ratings that back solvency.\u003c\/p\u003e\n\u003ctable class=\"tbl_prdct green_head blur_tbl\"\u003e\n\u003cthead\u003e\u003ctr\u003e\n\u003cth\u003eMetric\u003c\/th\u003e\n\u003cth\u003eValue\u003c\/th\u003e\n\u003c\/tr\u003e\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003eGWP (2023)\u003c\/td\u003e\n\u003ctd\u003eEUR 10.8bn\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eDigital FNOL (2024)\u003c\/td\u003e\n\u003ctd\u003e68%\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eMedian settlement\u003c\/td\u003e\n\u003ctd\u003e~5 days\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eMarkets\u003c\/td\u003e\n\u003ctd\u003e30\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003cbutton class=\"get_full_prdct_green\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003cdiv class=\"container_new_design\"\u003e\n\u003cdiv class=\"text-section text-1_new_design\"\u003e\n\u003cdiv class=\"frst_big_letter_heading\"\u003e\n\u003ch2\u003e\n\u003cspan class=\"frst_big_letter_letter green\"\u003eC\u003c\/span\u003e\u003cspan class=\"frst_big_letter_text\"\u003eustomer Relationships\u003c\/span\u003e\n\u003c\/h2\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-wrapper orange\"\u003e\n\u003csection class=\"sub-highlight-box\"\u003e\n\u003cdiv class=\"sub-highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Customer-Relationships-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eAdvisory-Led Sales\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-content\"\u003e\n\u003cp\u003eTrained agents and bankers deliver needs-based recommendations across VIGs 30 markets, using documented suitability frameworks to protect customers and meet regulatory standards. Deep advisory relationships increase retention and cross-sell, supported by structured client segmentation and KPI tracking. Regular ongoing reviews update coverage as life events or risk profiles change, preserving portfolio quality and customer lifetime value.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003csection class=\"sub-highlight-box\"\u003e\n\u003cdiv class=\"sub-highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Customer-Relationships-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eProactive Risk Prevention\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-content\"\u003e\n\u003cp\u003eProactive risk prevention combines safety tips, telematics and wellness programs to encourage measurable loss reduction, with telematics-linked behavior programs reducing claims frequency by up to 25% and enabling premium discounts of up to 10% in practice. These initiatives lower loss costs and premiums while driving customer retention. Engagement creates mutual value through fewer claims and tailored offers. Data-driven nudges are opt-in and GDPR-compliant.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"image-section image-1_new_design\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Customer-Relationships-Image.svg\" alt=\"Explore a Preview\"\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003csection class=\"highlight-box\"\u003e\n\u003cdiv class=\"highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Customer-Relationships-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eLoyalty and Bundling Benefits\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"highlight-content\"\u003e\n\u003cp\u003eMulti-policy and tenure discounts at Vienna Insurance Group, aligned with its 2024 gross written premiums of about EUR 11.0 billion, reward commitment and lift retention; family and SME bundles simplify portfolios and contributed to a reported ~12% higher renewal rate for bundled clients in 2024. Targeted perks boost perceived value, while renewal incentives reduced churn by roughly 8–15% across core markets in 2024.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003cdiv class=\"product-green-section\"\u003e\n\u003cdiv class=\"product-box-green-section4\"\u003e\n\u003cdiv class=\"title-row-green-section\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Customer-Relationships-Icon-Color-2.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eResponsive Support and Claims Care\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-green-section blur_box\"\u003e\n\u003cp\u003eResponsive Support and Claims Care provides 24\/7 assistance for emergencies and FNOL, with Vienna Insurance Group reinforcing round-the-clock claim centres across its regional markets in 2024; multilingual teams cover Central and Eastern Europe to match customer diversity, SLAs guarantee timely first responses and clear escalation paths resolve complex cases rapidly.\u003c\/p\u003e\n\u003cp\u003e\u003c\/p\u003e\n\u003cul class=\"lst_crct\"\u003e\n\u003cli\u003e24\/7 FNOL handling\u003c\/li\u003e\n\u003cli\u003eMultilingual regional teams\u003c\/li\u003e\n\u003cli\u003eSLA-backed response times\u003c\/li\u003e\n\u003cli\u003eDefined escalation paths\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cbutton class=\"get_full_prdct_orange\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"product-box-green-section4\"\u003e\n\u003cdiv class=\"title-row-green-section\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Customer-Relationships-Icon-Color-2.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eCorporate Account Management\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-green-section blur_box\"\u003e\n\u003cp\u003eDedicated corporate account managers serve SMEs and large corporates across 25 markets, supported by Vienna Insurance Group’s ~25,000 employees; teams deliver tailored SLAs and regular procurement-grade reporting. Risk engineering units provide preventive surveys and loss-reduction programs, reducing claim frequency for corporates. Renewal planning is coordinated to align cover levels and premiums with client budgeting cycles.\u003c\/p\u003e\n\u003cp\u003e\u003c\/p\u003e\n\u003cul class=\"lst_crct\"\u003e\n\u003cli\u003ededicated managers\u003c\/li\u003e\n\u003cli\u003etailored SLAs \u0026amp; reporting\u003c\/li\u003e\n\u003cli\u003erisk engineering value\u003c\/li\u003e\n\u003cli\u003ebudget-aligned renewals\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cbutton class=\"get_full_prdct_orange\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003csection class=\"highlight-box\"\u003e\n\u003cdiv class=\"highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Customer-Relationships-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eAgents across 30 markets cut claims up to \u003cstrong\u003e25%\u003c\/strong\u003e, boost renewals by \u003cstrong\u003e12%\u003c\/strong\u003e\n\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"highlight-content\"\u003e\n\u003cp\u003eTrained agents across 30 markets deliver needs-based advice, supporting VIG’s ~EUR 11.0bn GWP (2024) and ~25,000 employees. Telematics\/wellness cut claims up to 25% and enable ~10% premium discounts, boosting retention; bundled clients saw ~12% higher renewals and churn fell ~8–15% in 2024.\u003c\/p\u003e\n\u003ctable class=\"tbl_prdct green_head blur_tbl\"\u003e\n\u003cthead\u003e\u003ctr\u003e\n\u003cth\u003eMetric\u003c\/th\u003e\n\u003cth\u003e2024\u003c\/th\u003e\n\u003c\/tr\u003e\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003eGWP\u003c\/td\u003e\n\u003ctd\u003eEUR 11.0bn\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eEmployees\u003c\/td\u003e\n\u003ctd\u003e~25,000\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eTelematics impact\u003c\/td\u003e\n\u003ctd\u003eClaims ↓ up to 25%\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eBundle renewal lift\u003c\/td\u003e\n\u003ctd\u003e~12%\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eChurn reduction\u003c\/td\u003e\n\u003ctd\u003e8–15%\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003cbutton class=\"get_full_prdct_orange\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\u003cdiv class=\"container_new_design\"\u003e\n\u003cdiv class=\"text-section text-2_new_design\"\u003e\n\u003cdiv class=\"frst_big_letter_heading\"\u003e\n\u003ch2\u003e\n\u003cspan class=\"frst_big_letter_letter orange\"\u003eC\u003c\/span\u003e\u003cspan class=\"frst_big_letter_text\"\u003ehannels\u003c\/span\u003e\n\u003c\/h2\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-wrapper orange\"\u003e\n\u003csection class=\"sub-highlight-box\"\u003e\n\u003cdiv class=\"sub-highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Channels-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eTied Agency Network\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-content\"\u003e\n\u003cp\u003eLocal tied agents deliver face-to-face advisory and claims support, anchoring Vienna Insurance Group’s community presence across 30 countries. This local footprint increases trust and referral flows, while mobile quoting and e-issuance tools enable real-time policy completion. Structured training programs maintain compliance and service quality. The model balances personal advice with digital efficiency.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003csection class=\"sub-highlight-box\"\u003e\n\u003cdiv class=\"sub-highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Channels-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eBancassurance Branches\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-content\"\u003e\n\u003cp\u003eBank branches cross-sell protection and savings products through trained advisers, leveraging Vienna Insurance Group’s bancassurance ties across 30+ markets and ~25,000 employees (2024). Embedded journeys in banking apps drive higher uptake, with digital propositions typically improving conversion by double digits. Joint campaigns use shared, compliant customer data to target offers, while post-sale service is coordinated between bank and insurer to reduce churn and speed claims handling.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"image-section image-2_new_design\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Channels-Image.svg\" alt=\"Explore a Preview\"\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003csection class=\"highlight-box\"\u003e\n\u003cdiv class=\"highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Channels-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eBroker and Wholesale\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"highlight-content\"\u003e\n\u003cp\u003eBrokers access Vienna Insurance Group’s commercial, specialty and cross-border solutions, supported by digital portals that streamline submissions and binders to accelerate placement. Competitive terms, tailored service levels and dedicated underwriting teams drive broker loyalty and retention. Co-marketing campaigns target key industries to increase penetration and joint lead generation.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003cdiv class=\"product-orange-section\"\u003e\n\u003cdiv class=\"product-box-orange-section4\"\u003e\n\u003cdiv class=\"title-row-orange-section\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Channels-Icon-Color-2.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eDigital Platforms and Apps\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-orange-section blur_box\"\u003e\n\u003cpdigital platforms and apps deliver web mobile quotes purchases claims for vienna insurance group with digital channels handling of new business in growing self-service journeys cut cost-to-serve by up to analytics boost personalized offer conversion secure payments plus e-docs shorten fulfillment times about\u003e\n\u003cul class=\"lst_crct\"\u003e\u003c\/ul\u003e\n\u003cli\u003e28% digital new business (2024)\u003c\/li\u003e\n\u003cli\u003e−40% cost-to-serve via self-service\u003c\/li\u003e\n\u003cli\u003e+15% conversion from analytics\u003c\/li\u003e\n\u003cli\u003e−60% fulfillment time with e-docs\/payments\u003c\/li\u003e\n\u003c\/pdigital\u003e\n\u003c\/div\u003e\n\u003cbutton class=\"get_full_prdct_green\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"product-box-orange-section4\"\u003e\n\u003cdiv class=\"title-row-orange-section\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Channels-Icon-Color-2.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eAffinity and Partner Platforms\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-orange-section blur_box\"\u003e\n\u003cp\u003eRetailers, employers and associations embed VIG cover at point of sale or enrollment, increasing conversion and retention while accessing niche segments such as microbusinesses and affinity groups; VIG in 2024 operates more than 50 insurance companies across 25 countries. White‑label offerings preserve partner branding and improve acceptance. Robust APIs enable seamless checkout integration and real‑time underwriting, lowering friction and cost to serve.\u003c\/p\u003e\n\u003cp\u003e\u003c\/p\u003e\n\u003cul class=\"lst_crct\"\u003e\u003c\/ul\u003e\n\u003cli\u003eembedded cover at POS\u003c\/li\u003e\n\u003cli\u003ewhite‑label partner fit\u003c\/li\u003e\n\u003cli\u003eAPI checkout integration\u003c\/li\u003e\n\u003cli\u003eefficient niche access\u003c\/li\u003e\n\n\u003c\/div\u003e\n\u003cbutton class=\"get_full_prdct_green\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003csection class=\"highlight-box\"\u003e\n\u003cdiv class=\"highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Channels-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003e30-market omnichannel - \u003cstrong\u003e28%\u003c\/strong\u003e digital new business, faster fulfillment\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"highlight-content\"\u003e\n\u003cp\u003eOmnichannel mix: tied agents, bancassurance, brokers, digital platforms and embedded partners drive distribution across 30 markets; 28% digital new business (2024), efficiency and conversion gains lower costs and speed fulfillment.\u003c\/p\u003e\n\u003ctable class=\"tbl_prdct green_head blur_tbl\"\u003e\n\u003cthead\u003e\u003ctr\u003e\n\u003cth\u003eMetric\u003c\/th\u003e\n\u003cth\u003eValue (2024)\u003c\/th\u003e\n\u003c\/tr\u003e\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003eDigital new business\u003c\/td\u003e\n\u003ctd\u003e28%\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eCost-to-serve\u003c\/td\u003e\n\u003ctd\u003e-40%\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eConversion uplift\u003c\/td\u003e\n\u003ctd\u003e+15%\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eFulfillment time\u003c\/td\u003e\n\u003ctd\u003e-60%\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003cbutton class=\"get_full_prdct_green\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003cdiv class=\"container_new_design\"\u003e\n\u003cdiv class=\"text-section text-1_new_design\"\u003e\n\u003cdiv class=\"frst_big_letter_heading\"\u003e\n\u003ch2\u003e\n\u003cspan class=\"frst_big_letter_letter green\"\u003eC\u003c\/span\u003e\u003cspan class=\"frst_big_letter_text\"\u003eustomer Segments\u003c\/span\u003e\n\u003c\/h2\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-wrapper orange\"\u003e\n\u003csection class=\"sub-highlight-box\"\u003e\n\u003cdiv class=\"sub-highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Customer-Segments-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eIndividuals and Families\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-content\"\u003e\n\u003cp\u003eRetail customers demand life, health, motor, home and travel cover; decisions hinge on price, convenience and trust. VIG serves around 23 million customers across 30 markets, so digital-first service with human backup meets expectations. Bundled products raise retention and cross-sell potential.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003csection class=\"sub-highlight-box\"\u003e\n\u003cdiv class=\"sub-highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Customer-Segments-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eSmall and Medium Enterprises\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-content\"\u003e\n\u003cp\u003eSMEs (99.8% of EU firms, 67% of employment per Eurostat 2024) seek modular P\u0026amp;C, liability, fleet and employee benefits packaged for scale. Simplicity and same-day or fast claims turnaround drive retention. Cash-flow–friendly premium schedules (installments, parametric options) increase adoption. Proactive advisory and risk-engineering services measurably cut loss frequency and premium volatility.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"image-section image-1_new_design\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Customer-Segments-Image.svg\" alt=\"Explore a Preview\"\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003csection class=\"highlight-box\"\u003e\n\u003cdiv class=\"highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Customer-Segments-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eLarge Corporates\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"highlight-content\"\u003e\n\u003cp\u003eLarge corporates across VIGs 30 markets receive bespoke programs and captive support to manage complex, high-severity exposures. Multinational coordination and in-house risk engineering align policy wording, loss prevention and cross-border placements. Dedicated claims advocacy with SLAs accelerates recovery and enforces vendor performance. Standardized data reporting and dashboards feed governance, regulatory compliance and board-level risk KPIs.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003cdiv class=\"product-green-section\"\u003e\n\u003cdiv class=\"product-box-green-section4\"\u003e\n\u003cdiv class=\"title-row-green-section\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Customer-Segments-Icon-Color-2.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003ePublic Sector and Nonprofits\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-green-section blur_box\"\u003e\n\u003cp\u003eMunicipalities and public institutions require tailored property, liability and employee health solutions where transparency and regulatory compliance are mandatory; procurement rules heavily shape product design and pricing. Stability and service continuity are prioritized for long-term public contracts; public procurement represents about 14% of EU GDP (European Commission).\u003c\/p\u003e\n\u003cp\u003e\u003c\/p\u003e\n\u003cul class=\"lst_crct\"\u003e\n\u003cli\u003eSector: municipalities, schools, hospitals\u003c\/li\u003e\n\u003cli\u003eNeeds: property, liability, health\u003c\/li\u003e\n\u003cli\u003eConstraints: procurement, compliance\u003c\/li\u003e\n\u003cli\u003eValue: stability, continuity\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cbutton class=\"get_full_prdct_orange\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"product-box-green-section4\"\u003e\n\u003cdiv class=\"title-row-green-section\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Customer-Segments-Icon-Color-2.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eAffinity Groups and Associations\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-green-section blur_box\"\u003e\n\u003cpmembers of clubs unions and employers drive demand for group benefits negotiated rates simplified enrollment increase uptake with vig leveraging its gross written premiums around million customers in to scale offers. embedded solutions payroll-deduct options reduce administrative burden churn communication is routed through trusted partner channels boost conversion retention.\u003e\n\u003cul class=\"lst_crct\"\u003e\n\u003cli\u003eGroup demand: negotiated pricing\u003c\/li\u003e\n\u003cli\u003eEnrollment: simple, embedded\u003c\/li\u003e\n\u003cli\u003eAdministration: payroll-deduct\u003c\/li\u003e\n\u003cli\u003eChannels: trusted partners\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/pmembers\u003e\n\u003c\/div\u003e\n\u003cbutton class=\"get_full_prdct_orange\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003csection class=\"highlight-box\"\u003e\n\u003cdiv class=\"highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Customer-Segments-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eDigital-first boosts retail cross-sell; SMEs need modular P\u0026amp;C; corporates seek bespoke stability\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"highlight-content\"\u003e\n\u003cp\u003eRetail (life, health, motor, home, travel) prioritize price, convenience and trust; VIG served ~23m customers and ~10bn EUR GWP (2023) so digital-first + human service boosts cross-sell. SMEs seek modular P\u0026amp;C, fast claims and cash-flow terms; 99.8% of EU firms are SMEs, 67% employment (Eurostat 2024). Large corporates and public sector require bespoke programs, risk engineering and stability.\u003c\/p\u003e\n\u003ctable class=\"tbl_prdct green_head blur_tbl\"\u003e\n\u003cthead\u003e\u003ctr\u003e\n\u003cth\u003eSegment\u003c\/th\u003e\n\u003cth\u003eKey needs\u003c\/th\u003e\n\u003cth\u003e2023 metric\u003c\/th\u003e\n\u003cth\u003eNote\u003c\/th\u003e\n\u003c\/tr\u003e\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003eRetail\u003c\/td\u003e\n\u003ctd\u003ePrice, convenience, trust\u003c\/td\u003e\n\u003ctd\u003e~23m customers; ~10bn EUR GWP\u003c\/td\u003e\n\u003ctd\u003eCross-sell focus\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eSMEs\u003c\/td\u003e\n\u003ctd\u003eModular P\u0026amp;C, fast claims\u003c\/td\u003e\n\u003ctd\u003e99.8% firms; 67% employment\u003c\/td\u003e\n\u003ctd\u003eEurostat 2024\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003ePublic\/Corp\u003c\/td\u003e\n\u003ctd\u003eBespoke, stability\u003c\/td\u003e\n\u003ctd\u003ePublic procurement ~14% GDP\u003c\/td\u003e\n\u003ctd\u003eRegulatory constraints\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003cbutton class=\"get_full_prdct_orange\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\u003cdiv class=\"container_new_design\"\u003e\n\u003cdiv class=\"text-section text-2_new_design\"\u003e\n\u003cdiv class=\"frst_big_letter_heading\"\u003e\n\u003ch2\u003e\n\u003cspan class=\"frst_big_letter_letter orange\"\u003eC\u003c\/span\u003e\u003cspan class=\"frst_big_letter_text\"\u003eost Structure\u003c\/span\u003e\n\u003c\/h2\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-wrapper orange\"\u003e\n\u003csection class=\"sub-highlight-box\"\u003e\n\u003cdiv class=\"sub-highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Cost-Structure-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eClaims and Benefits Paid\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-content\"\u003e\n\u003cp\u003eClaims and benefits paid are Vienna Insurance Group’s largest cost driver across lines, closely linked to its EUR 10.2 billion gross written premiums in 2024; they are actively managed via tighter underwriting, loss-prevention programs and preferred supplier networks. Catastrophe events create volatility in payouts, while layered reinsurance arrangements in 2024 reduced tail risk and stabilized capital impact.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003csection class=\"sub-highlight-box\"\u003e\n\u003cdiv class=\"sub-highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Cost-Structure-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eAcquisition and Distribution Costs\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-content\"\u003e\n\u003cp\u003eCommissions, incentives and a growing marketing fund drive distribution costs, aligned with VIG’s scale after consolidated premiums near EUR 9.9bn in 2023. Channel-mix optimization—shifting toward bancassurance and digital direct—controls customer acquisition cost and improves persistency. Recurring investments in agent training and enablement sustain sales productivity. Ongoing brand investment supports demand and retention across CEE markets.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"image-section image-2_new_design\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Cost-Structure-Image.svg\" alt=\"Explore a Preview\"\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003csection class=\"highlight-box\"\u003e\n\u003cdiv class=\"highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Cost-Structure-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eOperating and Administrative Expenses\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"highlight-content\"\u003e\n\u003cp\u003eStaff of around 24,000 employees (2024) plus regional offices and shared services run daily operations, with policy administration and customer support costs scaling directly with portfolio size. Vendor and partner fees—distribution, IT, claims processing—add materially to OPEX. Continuous improvement and digital initiatives target unit-cost reductions and process efficiency gains across the group.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003cdiv class=\"product-orange-section\"\u003e\n\u003cdiv class=\"product-box-orange-section4\"\u003e\n\u003cdiv class=\"title-row-orange-section\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Cost-Structure-Icon-Color-2.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eTechnology and Data Investments\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-orange-section blur_box\"\u003e\n\u003cp\u003eCore systems, cloud, cybersecurity and analytics require sustained capital — cloud migration can lower long-term unit costs by up to 30% (industry 2024), while global insurers raised cyber budgets ~60% year‑over‑year in 2024 to counter rising threats. Innovation pilots and insurtech partnerships need dedicated budget lines; compliance tooling is essential and non‑negotiable.\u003c\/p\u003e\n\u003cp\u003e\u003c\/p\u003e\n\u003cul class=\"lst_crct\"\u003e\n\u003cli\u003eCore systems: ongoing capex\u003c\/li\u003e\n\u003cli\u003eCloud: -up to 30% unit costs\u003c\/li\u003e\n\u003cli\u003eCyber: +~60% budget 2024\u003c\/li\u003e\n\u003cli\u003eInsurtech pilots: allocated R\u0026amp;D budgets\u003c\/li\u003e\n\u003cli\u003eCompliance tooling: mandatory spend\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cbutton class=\"get_full_prdct_green\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"product-box-orange-section4\"\u003e\n\u003cdiv class=\"title-row-orange-section\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Cost-Structure-Icon-Color-2.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eReinsurance and Capital Costs\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-orange-section blur_box\"\u003e\n\u003cp\u003ePremiums for treaties and facultative cover are a major line item, with Vienna Insurance Group reporting gross written premiums of EUR 11.3bn in 2024 and reinsurance spend running in the high hundreds of millions.\u003c\/p\u003e\n\u003cp\u003eCapital holding and Solvency II compliance drive capital costs; ALM and treasury manage financing expenses and liquidity, while maintaining ratings consumes dedicated resources and fees.\u003c\/p\u003e\n\u003cul class=\"lst_crct\"\u003e\n\u003cli\u003eReinsurance: high hundreds of millions (2024)\u003c\/li\u003e\n\u003cli\u003eGross premiums: EUR 11.3bn (2024)\u003c\/li\u003e\n\u003cli\u003eSolvency\/capital: ongoing compliance costs\u003c\/li\u003e\n\u003cli\u003eRatings\/treasury: recurring resource allocation\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cbutton class=\"get_full_prdct_green\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003csection class=\"highlight-box\"\u003e\n\u003cdiv class=\"highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Cost-Structure-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eClaims largest cost on \u003cstrong\u003eEUR 11.3bn\u003c\/strong\u003e GWP; cloud targets \u003cstrong\u003e30%\u003c\/strong\u003e cuts, cyber \u003cstrong\u003e+60%\u003c\/strong\u003e\n\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"highlight-content\"\u003e\n\u003cp\u003eClaims are the largest cost linked to EUR 11.3bn GWP in 2024; reinsurance spend ran in the high hundreds of millions to cap tail risk. Operating costs include ~24,000 employees, distribution commissions and vendor fees; digital\/cloud capex targets up to 30% unit-cost reduction and cyber budgets rose ~60% in 2024. Capital\/solvency and treasury add recurring compliance and financing costs.\u003c\/p\u003e\n\u003ctable class=\"tbl_prdct green_head blur_tbl\"\u003e\n\u003cthead\u003e\u003ctr\u003e\n\u003cth\u003eCost item\u003c\/th\u003e\n\u003cth\u003e2024 metric\u003c\/th\u003e\n\u003c\/tr\u003e\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003eGross written premiums\u003c\/td\u003e\n\u003ctd\u003eEUR 11.3bn\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eEmployees\u003c\/td\u003e\n\u003ctd\u003e~24,000\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eReinsurance spend\u003c\/td\u003e\n\u003ctd\u003eHigh hundreds of millions\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eCloud capex impact\u003c\/td\u003e\n\u003ctd\u003eUp to -30% unit costs\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eCyber budgets\u003c\/td\u003e\n\u003ctd\u003e+~60% YoY\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003cbutton class=\"get_full_prdct_green\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\u003cdiv class=\"container_new_design\"\u003e\n\u003cdiv class=\"text-section text-1_new_design\"\u003e\n\u003cdiv class=\"frst_big_letter_heading\"\u003e\n\u003ch2\u003e\n\u003cspan class=\"frst_big_letter_letter green\"\u003eR\u003c\/span\u003e\u003cspan class=\"frst_big_letter_text\"\u003eevenue Streams\u003c\/span\u003e\n\u003c\/h2\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-wrapper orange\"\u003e\n\u003csection class=\"sub-highlight-box\"\u003e\n\u003cdiv class=\"sub-highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Revenue-Streams-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eProperty and Casualty Premiums\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-content\"\u003e\n\u003cp\u003eMotor, home, liability and commercial lines form the backbone of Vienna Insurance Group’s premium income, with non-life segments and retail motor\/home providing steady cashflow; VIG reported group gross written premiums of about EUR 10.9 billion in 2023, underpinning stable recurring revenue. Pricing is set by risk exposure, market competition and regulatory constraints across CEE markets. Policy count and retention rates drive volume growth, while add-ons and riders lift average revenue per user (ARPU).\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003csection class=\"sub-highlight-box\"\u003e\n\u003cdiv class=\"sub-highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Revenue-Streams-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eLife Insurance Premiums\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-content\"\u003e\n\u003cp\u003eLife insurance premiums (risk, savings, annuity) generated about EUR 2.5bn in 2024, roughly 25% of VIGs ~EUR 10bn group premiums, with market-driven mix shifting toward investment-linked products in low-rate markets; persistency rates above 80% in core CEE markets lift lifetime value, while embedded riders (waivers, guaranteed annuity options) typically add several hundred basis points to margins.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"image-section image-1_new_design\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Revenue-Streams-Image.svg\" alt=\"Explore a Preview\"\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003csection class=\"highlight-box\"\u003e\n\u003cdiv class=\"highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Revenue-Streams-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eHealth Insurance Premiums\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"highlight-content\"\u003e\n\u003cp\u003eIndividual and group medical plans provide VIG with stable recurring income, aligning with broader OECD data showing health spending around 10% of GDP in 2023–2024; targeted preventive programs have been shown in industry studies to improve loss ratios by roughly 10–15%, lowering claims frequency; active network management reduces unit costs and boosts customer satisfaction; supplemental health products present clear cross-sell and margin expansion opportunities.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003cdiv class=\"product-green-section\"\u003e\n\u003cdiv class=\"product-box-green-section4\"\u003e\n\u003cdiv class=\"title-row-green-section\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Revenue-Streams-Icon-Color-2.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eInvestment Income on Float\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-green-section blur_box\"\u003e\n\u003cpinvestment income on float at vienna insurance group derives from a mix of fixed-income and diversified assets earning yield technical reserves while asset-liability management aligns duration credit risk to match expected claim profiles. market conditions including interest rate spread movements materially influence outcomes prudent investment governance limits manage volatility capital impact. class=\"lst_crct\"\u003e\u003cli\u003eFixed income focus\u003c\/li\u003e\u003cli\u003eALM alignment\u003c\/li\u003e\u003cli\u003eMarket-sensitive returns\u003c\/li\u003e\u003cli\u003eGovernance controls\u003c\/li\u003e\n\u003c\/pinvestment\u003e\n\u003c\/div\u003e\n\u003cbutton class=\"get_full_prdct_orange\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"product-box-green-section4\"\u003e\n\u003cdiv class=\"title-row-green-section\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Revenue-Streams-Icon-Color-2.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eFees and Commissions\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-green-section blur_box\"\u003e\n\u003cpfees and commissions: policy fees administration charges asset management complement premiums with vienna insurance group reporting gross written of about eur in while expanding fee income streams reinsurance commissions profit shares add recurring revenue service from bancassurance brokers affinity partners accrue ancillary services such as assistance digital platforms broaden the mix.\u003e\n\u003cul class=\"lst_crct\"\u003e\n\u003cli\u003ePolicy fees\u003c\/li\u003e\n\u003cli\u003eAdministration charges\u003c\/li\u003e\n\u003cli\u003eAsset management fees\u003c\/li\u003e\n\u003cli\u003eReinsurance commissions \u0026amp; profit shares\u003c\/li\u003e\n\u003cli\u003ePartner service \u0026amp; affinity fees\u003c\/li\u003e\n\u003cli\u003eAncillary services\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/pfees\u003e\n\u003c\/div\u003e\n\u003cbutton class=\"get_full_prdct_orange\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003csection class=\"highlight-box\"\u003e\n\u003cdiv class=\"highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Revenue-Streams-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eCore P\u0026amp;C, \u003cstrong\u003eEUR 10.9bn\u003c\/strong\u003e GWP; life \u003cstrong\u003eEUR 2.5bn\u003c\/strong\u003e; \u0026gt;80% retention\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"highlight-content\"\u003e\n\u003cp\u003eMotor, home, liability and commercial lines are core, with group gross written premiums of about EUR 10.9bn in 2023 and life premiums ~EUR 2.5bn in 2024; policy retention and ARPU lift recurring revenue. Investment income on technical reserves and ALM optimize returns and capital impact. Fees, commissions and ancillary services expand non-premium revenue and cross-sell margins.\u003c\/p\u003e\n\u003ctable class=\"tbl_prdct green_head blur_tbl\"\u003e\n\u003cthead\u003e\u003ctr\u003e\n\u003cth\u003eMetric\u003c\/th\u003e\n\u003cth\u003eValue\u003c\/th\u003e\n\u003c\/tr\u003e\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003eGWP (2023)\u003c\/td\u003e\n\u003ctd\u003eEUR 10.9bn\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eLife premiums (2024)\u003c\/td\u003e\n\u003ctd\u003eEUR 2.5bn\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003ePersistency (core CEE)\u003c\/td\u003e\n\u003ctd\u003e\u0026gt;80%\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003cbutton class=\"get_full_prdct_orange\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e","brand":"PESTEL Analysis","offers":[{"title":"Default Title","offer_id":58098457313628,"sku":"vig-business-model-canvas","price":10.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0938\/8127\/0620\/files\/vig-business-model-canvas.png?v=1781809272","url":"https:\/\/pestel-analysis.com\/products\/vig-business-model-canvas","provider":"PESTEL ANALYSIS","version":"1.0","type":"link"}