{"product_id":"turners-business-model-canvas","title":"Turners Automotive Group Business Model Canvas","description":"\u003cdiv class=\"pr-shrt-dscr-wrapper orange\"\u003e\n\u003csection class=\"pr-shrt-dscr-box\"\u003e\n\u003cdiv class=\"pr-shrt-dscr-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/GENERAL-Magnifier-Icon.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eStrategic Business Model Canvas for a Leading Automotive Group — Download Full Analysis\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"pr-shrt-dscr-content\"\u003e\n\u003cp\u003eUnlock the full strategic blueprint behind Turners Automotive Group’s business model. This concise Business Model Canvas outlines value propositions, customer segments, key partners and revenue drivers, revealing how Turners scales and defends market share. Purchase the full downloadable Canvas for a detailed, editable analysis ready for strategy or investment use.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"container_new_design\"\u003e\n\u003cdiv class=\"text-section text-1_new_design\"\u003e\n\u003cdiv class=\"frst_big_letter_heading\"\u003e\n\u003ch2\u003e\n\u003cspan class=\"frst_big_letter_letter green\"\u003eP\u003c\/span\u003e\u003cspan class=\"frst_big_letter_text\"\u003eartnerships\u003c\/span\u003e\n\u003c\/h2\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-wrapper green\"\u003e\n\u003csection class=\"sub-highlight-box\"\u003e\n\u003cdiv class=\"sub-highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Partnerships-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eFranchise dealers \u0026amp; OEM importers\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-content\"\u003e\n\u003cp\u003eFranchise dealers and OEM importers supply late-model trade-ins and fleet disposals to Turners, creating trusted sourcing channels that stabilize vehicle supply across market cycles. Co-marketing and manufacturer-backed certification programs increase buyer confidence and vehicle resale value. Priority access to these flows shortens days-to-sell and improves inventory turnover and margins for Turners.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003csection class=\"sub-highlight-box\"\u003e\n\u003cdiv class=\"sub-highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Partnerships-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eBanks \u0026amp; wholesale funders\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-content\"\u003e\n\u003cp\u003eBanks and wholesale funders provide secured warehouse lines and securitization capacity to fund Turners’ receivables, ensuring liquidity for remarketing and consumer lending. Funding diversity across banks and non-bank funders reduces cost of capital and supports scalable growth. Risk-sharing structures with funders align underwriting discipline and credit standards. This enables competitive finance rates and faster approvals for customers.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"image-section image-1_new_design\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Partnerships-Image.svg\" alt=\"Explore a Preview\"\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003csection class=\"highlight-box\"\u003e\n\u003cdiv class=\"highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Partnerships-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eInsurers \u0026amp; underwriters\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"highlight-content\"\u003e\n\u003cp\u003eInsurers and underwriters supply motor, mechanical breakdown, GAP and credit-related covers, co-developing products tailored to NZ motorists to protect Turners buyers and finance customers. Shared claims and loss data between Turners and partners — critical given NZs light-vehicle fleet of ~4.3m (2024) — sharpens pricing and fraud detection. Commission and profit-share models align incentives, linking Turners margins to underwriting performance.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003cdiv class=\"product-green-section\"\u003e\n\u003cdiv class=\"product-box-green-section4\"\u003e\n\u003cdiv class=\"title-row-green-section\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Partnerships-Icon-Color-2.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eLogistics, inspection \u0026amp; reconditioning\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-green-section blur_box\"\u003e\n\u003cp\u003eTurners relies on partnered transport, storage, VTNZ\/WOF inspections, grooming and panel\/mechanical repairs to standardize reconditioning and lift retail-ready quality; VTNZ operates 80+ New Zealand test stations in 2024. Standardized reconditioning shortens days-in-inventory, improving turnover and margins; nationwide partners ensure consistent service levels.\u003c\/p\u003e\n\u003cp\u003e\u003c\/p\u003e\n\u003cul class=\"lst_crct\"\u003e\n\u003cli\u003eTransport \u0026amp; storage\u003c\/li\u003e\n\u003cli\u003eVTNZ\/WOF inspections (80+ sites)\u003c\/li\u003e\n\u003cli\u003eGrooming \u0026amp; repairs\u003c\/li\u003e\n\u003cli\u003eFaster turnaround, lower days-in-inventory\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cbutton class=\"get_full_prdct_orange\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"product-box-green-section4\"\u003e\n\u003cdiv class=\"title-row-green-section\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Partnerships-Icon-Color-2.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eDigital platforms \u0026amp; data providers\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-green-section blur_box\"\u003e\n\u003cp\u003eDigital platforms and data providers (vehicle history, PPSR established 2012, Glasss\/RedBook valuation guides and credit bureaus like Equifax, Illion, Experian) feed Turners with verifiable title, lien and market-value data; API integrations (99.9% uptime targets) streamline KYC, AML\/CFT and credit decisions while pricing intelligence informs reserve setting and yield management, improving online UX and conversion.\u003c\/p\u003e\n\u003cp\u003e\u003c\/p\u003e\n\u003cul class=\"lst_crct\"\u003e\n\u003cli\u003evehicle history checks\u003c\/li\u003e\n\u003cli\u003ePPSR lien verification\u003c\/li\u003e\n\u003cli\u003evaluation guides (Glasss, RedBook)\u003c\/li\u003e\n\u003cli\u003ecredit bureaus (Equifax, Illion, Experian)\u003c\/li\u003e\n\u003cli\u003eAPI KYC\/AML\/CFT\u003c\/li\u003e\n\u003cli\u003epricing intelligence for reserves\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cbutton class=\"get_full_prdct_orange\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003csection class=\"highlight-box\"\u003e\n\u003cdiv class=\"highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Partnerships-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eLate-model trade-in and fleet remarketing with securitised funding and standard inspections\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"highlight-content\"\u003e\n\u003cp\u003eTurners secures late-model trade-ins and fleet disposals from franchise dealers and OEM importers, shortening days-to-sell and boosting margins. Bank and non-bank funders provide warehouse lines and securitisation capacity for remarketing and consumer loans, aligning credit risk. Insurers, VTNZ (80+ sites in 2024) and reconditioning partners standardise quality; data providers (PPSR 2012, 99.9% API uptime target) underpin pricing and KYC.\u003c\/p\u003e\n\u003ctable class=\"tbl_prdct green_head blur_tbl\"\u003e\n\u003cthead\u003e\u003ctr\u003e\n\u003cth\u003ePartner\u003c\/th\u003e\n\u003cth\u003eRole\u003c\/th\u003e\n\u003cth\u003eKey 2024 data\u003c\/th\u003e\n\u003c\/tr\u003e\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003eFranchise\/OEM\u003c\/td\u003e\n\u003ctd\u003eSupply\u003c\/td\u003e\n\u003ctd\u003eLate-model trade-ins\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eFunders\u003c\/td\u003e\n\u003ctd\u003eLiquidity\u003c\/td\u003e\n\u003ctd\u003eSecuritisation \u0026amp; warehouse lines\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eVTNZ\u003c\/td\u003e\n\u003ctd\u003eInspections\u003c\/td\u003e\n\u003ctd\u003e80+ sites (2024)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eData\/APIs\u003c\/td\u003e\n\u003ctd\u003eValuation\/KYC\u003c\/td\u003e\n\u003ctd\u003ePPSR 2012; 99.9% uptime target\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003cbutton class=\"get_full_prdct_orange\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003cdiv class=\"product-includes\"\u003e\n\u003ch2\u003eWhat is included in the product\u003c\/h2\u003e\n\u003cdiv class=\"product-box-includes\"\u003e\n\u003cdiv class=\"title-row-includes\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/GENERAL-Word-Icon.svg\" alt=\"Word Icon\"\u003e\n\u003cstrong\u003eDetailed Word Document\u003c\/strong\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-includes\"\u003e\n\u003cp\u003eA concise, pre-written Business Model Canvas for Turners Automotive Group outlining customer segments, channels, value propositions, revenue streams, key resources, partners, activities, cost structure and customer relationships. Designed for investors and managers, it includes competitive advantage analysis and linked SWOT insights to support strategic decisions and funding discussions.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"plus-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/GENERAL-Plus-Icon.svg\" alt=\"Plus Icon\"\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"product-box-includes\"\u003e\n\u003cdiv class=\"title-row-includes\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/GENERAL-Excel-Icon.svg\" alt=\"Excel Icon\"\u003e\n\u003cstrong\u003eCustomizable Excel Spreadsheet\u003c\/strong\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-includes\"\u003e\n\u003cp\u003eCondenses Turners Automotive Group’s strategy into a digestible one‑page Business Model Canvas, relieving pain by highlighting revenue streams, cost drivers and customer segments for fast decision‑making and team alignment.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"container_new_design\"\u003e\n\u003cdiv class=\"text-section text-2_new_design\"\u003e\n\u003cdiv class=\"frst_big_letter_heading\"\u003e\n\u003ch2\u003e\n\u003cspan class=\"frst_big_letter_letter orange\"\u003eA\u003c\/span\u003e\u003cspan class=\"frst_big_letter_text\"\u003ectivities\u003c\/span\u003e\n\u003c\/h2\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-wrapper orange\"\u003e\n\u003csection class=\"sub-highlight-box\"\u003e\n\u003cdiv class=\"sub-highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Activities-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eVehicle sourcing \u0026amp; remarketing\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-content\"\u003e\n\u003cp\u003eAcquire supply from trade-ins, fleets, finance recoveries and private sellers, sourcing over 50,000 vehicles p.a. for Turners. Set reserves, catalogue and market each unit to protect yield and turn days. Run live and timed auctions to maximise clearance and price discovery. Continuously optimise a roughly 60\/40 wholesale\/retail mix to balance margin and volume.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003csection class=\"sub-highlight-box\"\u003e\n\u003cdiv class=\"sub-highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Activities-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eRetail sales \u0026amp; customer advisory\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-content\"\u003e\n\u003cp\u003eMatch buyers to suitable vehicles with transparent NZX-listed Turners Automotive Group (TRA) pricing and clear condition reports; as of 2024 Turners remains New Zealand’s largest used-vehicle retailer. Conduct test drives, trade valuations and complete paperwork efficiently while cross-selling finance and insurance to lift attach rates. Deliver seamless click-and-collect or home delivery experiences with digital paperwork and tracked logistics.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"image-section image-2_new_design\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Activities-Image.svg\" alt=\"Explore a Preview\"\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003csection class=\"highlight-box\"\u003e\n\u003cdiv class=\"highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Activities-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eCredit underwriting \u0026amp; servicing\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"highlight-content\"\u003e\n\u003cp\u003eAssess affordability and risk using scorecards and bureau data (Equifax, Centrix) to model default probabilities. Structure loans, set rates and verify income in compliance with the Credit Contracts and Consumer Finance Act 2003. Collect payments, manage arrears and hardship applications under statutory rules. Execute repossessions and recoveries when needed in a market serving ~5.19 million New Zealanders (2024).\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003cdiv class=\"product-orange-section\"\u003e\n\u003cdiv class=\"product-box-orange-section4\"\u003e\n\u003cdiv class=\"title-row-orange-section\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Activities-Icon-Color-2.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eInsurance distribution \u0026amp; claims\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-orange-section blur_box\"\u003e\n\u003cp\u003eSell motor-related covers at point of sale and post-sale, administer policies, endorsements and renewals, and operate claims triage with an authorised repairer network to expedite repairs and control costs. Monitor loss ratios and deploy fraud controls to protect underwriting profitability and customer trust. Integration with retail and digital channels drives cross-sell and retention.\u003c\/p\u003e\n\u003cp\u003e\u003c\/p\u003e\n\u003cul class=\"lst_crct\"\u003e\n\u003cli\u003eInsurance sales at POS and post-sale\u003c\/li\u003e\n\u003cli\u003ePolicy admin, endorsements, renewals\u003c\/li\u003e\n\u003cli\u003eClaims triage and repairer network management\u003c\/li\u003e\n\u003cli\u003eLoss ratio monitoring and fraud controls\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cbutton class=\"get_full_prdct_green\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"product-box-orange-section4\"\u003e\n\u003cdiv class=\"title-row-orange-section\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Activities-Icon-Color-2.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eDigital product \u0026amp; data analytics\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-orange-section blur_box\"\u003e\n\u003cp\u003eDigital product and analytics maintain e-commerce, online auctions and lead management while running pricing, inventory and marketing analytics to optimize margins; global e-commerce sales exceeded US$6 trillion in 2024, increasing digital auto-consideration. Automation of KYC\/AML and e-sign reduces time-to-sale and fraud, while A\/B testing and analytics drive continuous lifts in conversion and CSAT.\u003c\/p\u003e\n\u003cp\u003e\u003c\/p\u003e\n\u003cul class=\"lst_crct\"\u003e\n\u003cli\u003ee-commerce \u0026amp; auctions live\u003c\/li\u003e\n\u003cli\u003epricing, inventory, marketing analytics\u003c\/li\u003e\n\u003cli\u003eKYC\/AML + e-sign automation\u003c\/li\u003e\n\u003cli\u003econversion \u0026amp; CSAT optimization\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cbutton class=\"get_full_prdct_green\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003csection class=\"highlight-box\"\u003e\n\u003cdiv class=\"highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Activities-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eAcquire \u003cstrong\u003e50,000+\u003c\/strong\u003e vehicles p.a., \u003cstrong\u003e60\/40\u003c\/strong\u003e wholesale\/retail\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"highlight-content\"\u003e\n\u003cp\u003eAcquire 50,000+ vehicles p.a. from trade-ins, fleets and recoveries, managing reserves and auctions to protect yield.\u003c\/p\u003e\n\u003cp\u003eOperate live\/timed auctions and a 60\/40 wholesale\/retail mix to balance margin and turnover.\u003c\/p\u003e\n\u003cp\u003eProvide retail sales, finance, insurance, delivery and claims with digital KYC\/e-sign and analytics.\u003c\/p\u003e\n\u003ctable class=\"tbl_prdct green_head blur_tbl\"\u003e\n\u003cthead\u003e\u003ctr\u003e\n\u003cth\u003eActivity\u003c\/th\u003e\n\u003cth\u003e2024 metric\u003c\/th\u003e\n\u003c\/tr\u003e\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003eVehicles sourced\u003c\/td\u003e\n\u003ctd\u003e50,000+\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eWholesale\/retail mix\u003c\/td\u003e\n\u003ctd\u003e60\/40\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eNZ population\u003c\/td\u003e\n\u003ctd\u003e5.19M\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eGlobal e-commerce\u003c\/td\u003e\n\u003ctd\u003eUS$6T\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003cbutton class=\"get_full_prdct_green\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003cdiv class=\"container_new_design\"\u003e\n\u003cdiv class=\"text-section text-1_new_design\"\u003e\n\u003ch2\u003e\n\u003cspan style=\"color: #3BB77E;\"\u003eFull Version Awaits\u003c\/span\u003e\u003cbr\u003e Business Model Canvas\u003c\/h2\u003e\n\u003cp\u003eThe document previewed here is the actual Turners Automotive Group Business Model Canvas, not a mockup or sample. When you purchase, you’ll receive this exact file—complete, editable, and formatted as shown. The full deliverable is available instantly in Word and Excel for presentation or editing.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"image-section image-1_new_design\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/GENERAL-Explore-Preview.svg\" alt=\"Explore a Preview\"\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"container_new_design\"\u003e\n\u003cdiv class=\"text-section text-1_new_design\"\u003e\n\u003cdiv class=\"frst_big_letter_heading\"\u003e\n\u003ch2\u003e\n\u003cspan class=\"frst_big_letter_letter green\"\u003eR\u003c\/span\u003e\u003cspan class=\"frst_big_letter_text\"\u003eesources\u003c\/span\u003e\n\u003c\/h2\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-wrapper orange\"\u003e\n\u003csection class=\"sub-highlight-box\"\u003e\n\u003cdiv class=\"sub-highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Resources-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eNationwide branches \u0026amp; auction sites\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-content\"\u003e\n\u003cp\u003eNationwide branches and auction sites give Turners in 2024 a physical network of over 40 locations across New Zealand, enabling on‑site sourcing, appraisal, retail display and live auctions; yard capacity increases throughput and buyer confidence while strategic sites lower logistics costs and facilities support reconditioning and inspections to shorten time‑to‑sale.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003csection class=\"sub-highlight-box\"\u003e\n\u003cdiv class=\"sub-highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Resources-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eInventory \u0026amp; vehicle pipeline\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-content\"\u003e\n\u003cp\u003eTurners maintains a consistent flow of cars across price points and conditions, transacting over 60,000 vehicles in 2024 to meet diverse demand. The balanced mix of retail and trade stock supports both consumer margins and wholesale channels. Data-driven purchasing and valuation tools protect gross margins. Rapid turnover shortens holding periods, reducing floorplan costs and inventory risk.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"image-section image-1_new_design\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Resources-Image.svg\" alt=\"Explore a Preview\"\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003csection class=\"highlight-box\"\u003e\n\u003cdiv class=\"highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Resources-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eLicenses, brand \u0026amp; trust\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"highlight-content\"\u003e\n\u003cp\u003eTurners, established in 1926 and the largest used-vehicle retailer and auctioneer in New Zealand, leverages a strong consumer brand and NZ finance and insurance distribution licences to drive trust. Its reputation for transparent pricing and vehicle history disclosure measurably lowers buyer risk perception. This brand-led credibility supports high repeat business and referrals, underpinning stable customer lifetime value for the group.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003cdiv class=\"product-green-section\"\u003e\n\u003cdiv class=\"product-box-green-section4\"\u003e\n\u003cdiv class=\"title-row-green-section\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Resources-Icon-Color-2.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003ePeople \u0026amp; partner networks\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-green-section blur_box\"\u003e\n\u003cp\u003eExperienced buyers, sales, underwriters and claims specialists drive Turners Automotive Group’s vehicle sourcing, pricing and resale; in 2024 the team supported turnover growth and tightened loss ratios versus prior years. Dealer, fleet and repairer relationships—over 300 active partners—amplify reach and accelerate disposal cycles. Ongoing training and a compliance-focused culture sustain sales quality, while network effects improve sourcing depth and remarketing margins.\u003c\/p\u003e\n\u003cp\u003e\u003c\/p\u003e\n\u003cul class=\"lst_crct\"\u003e\n\u003cli\u003eExperienced teams\u003c\/li\u003e\n\u003cli\u003e300+ partners\u003c\/li\u003e\n\u003cli\u003eReduced loss ratios 2024\u003c\/li\u003e\n\u003cli\u003eStronger remarketing margins\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cbutton class=\"get_full_prdct_orange\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"product-box-green-section4\"\u003e\n\u003cdiv class=\"title-row-green-section\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Resources-Icon-Color-2.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eTechnology platforms \u0026amp; data\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-green-section blur_box\"\u003e\n\u003cp\u003eTurners leverages auction engines, CRM, LOS, policy administration and an analytics stack integrated with Equifax, Centrix and PPSR plus market valuation tools to speed decisioning, improve pricing accuracy and scale operations across retail and remarketing channels.\u003c\/p\u003e\n\u003cp\u003e\u003c\/p\u003e\n\u003cul class=\"lst_crct\"\u003e\n\u003cli\u003eAuction engines\u003c\/li\u003e\n\u003cli\u003eCRM + LOS\u003c\/li\u003e\n\u003cli\u003ePolicy admin\u003c\/li\u003e\n\u003cli\u003eAnalytics + valuation tools\u003c\/li\u003e\n\u003cli\u003eIntegrations: Equifax, Centrix, PPSR\u003c\/li\u003e\n\u003cli\u003eProprietary price, default, claims datasets\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cbutton class=\"get_full_prdct_orange\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003csection class=\"highlight-box\"\u003e\n\u003cdiv class=\"highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Resources-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003e\n\u003cstrong\u003e60,000+\u003c\/strong\u003e cars, \u003cstrong\u003e40+\u003c\/strong\u003e sites, \u003cstrong\u003e300+\u003c\/strong\u003e partners\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"highlight-content\"\u003e\n\u003cp\u003eTurners key resources in 2024: 40+ branches and auction sites, 60,000+ vehicles transacted, 300+ dealer\/fleet partners and a strong national brand with NZ F\u0026amp;I licences. Proprietary analytics, CRM\/LOS, PPSR and Equifax integrations enable fast pricing, lower loss ratios and higher remarketing margins.\u003c\/p\u003e\n\u003ctable class=\"tbl_prdct green_head blur_tbl\"\u003e\n\u003cthead\u003e\u003ctr\u003e\n\u003cth\u003eMetric\u003c\/th\u003e\n\u003cth\u003e2024\u003c\/th\u003e\n\u003c\/tr\u003e\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003eLocations\u003c\/td\u003e\n\u003ctd\u003e40+\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eVehicles\u003c\/td\u003e\n\u003ctd\u003e60,000+\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003ePartners\u003c\/td\u003e\n\u003ctd\u003e300+\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003cbutton class=\"get_full_prdct_orange\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\u003cdiv class=\"container_new_design\"\u003e\n\u003cdiv class=\"text-section text-2_new_design\"\u003e\n\u003cdiv class=\"frst_big_letter_heading\"\u003e\n\u003ch2\u003e\n\u003cspan class=\"frst_big_letter_letter orange\"\u003eV\u003c\/span\u003e\u003cspan class=\"frst_big_letter_text\"\u003ealue Propositions\u003c\/span\u003e\n\u003c\/h2\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-wrapper orange\"\u003e\n\u003csection class=\"sub-highlight-box\"\u003e\n\u003cdiv class=\"sub-highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Value-Propositions-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eOne-stop vehicle lifecycle\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-content\"\u003e\n\u003cp\u003eTurners Automotive Group, NZX-listed and New Zealand’s largest used-vehicle dealer with 39 branches, offers a one-stop vehicle lifecycle: buy, sell, finance, insure and handle service claims under one roof. Bundling simplifies ownership and reduces friction, cutting customers’ time-to-resale and administrative overlap. Integrated services save money through consolidated fees and deliver consistent support from purchase to resale.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003csection class=\"sub-highlight-box\"\u003e\n\u003cdiv class=\"sub-highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Value-Propositions-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eTransparent auctions \u0026amp; pricing\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-content\"\u003e\n\u003cp\u003eOpen-market auctions at Turners (NZX: TRA) enable transparent price discovery and fairness, using condition reports and history checks to build buyer confidence. Sellers achieve faster clearance while buyers access demonstrable value, reducing time-to-sale and post-sale disputes. The format lowers negotiation stress for both sides and supports scalable, market-driven pricing.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"image-section image-2_new_design\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Value-Propositions-Image.svg\" alt=\"Explore a Preview\"\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003csection class=\"highlight-box\"\u003e\n\u003cdiv class=\"highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Value-Propositions-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eFast, flexible vehicle finance\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"highlight-content\"\u003e\n\u003cp\u003eFast, flexible vehicle finance delivers quick approvals tailored to varied credit profiles, leveraging Turners Automotive Group's 55 years of vehicle market experience. Competitive rates are supported by efficient funding and scale across retail and auction channels. Digital onboarding shortens time-to-drive-away, while clear terms and responsible lending practices protect customers and reduce default risk.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003cdiv class=\"product-orange-section\"\u003e\n\u003cdiv class=\"product-box-orange-section4\"\u003e\n\u003cdiv class=\"title-row-orange-section\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Value-Propositions-Icon-Color-2.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eProtection through insurance\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-orange-section blur_box\"\u003e\n\u003cp\u003eProtection through insurance: motor, MBI, GAP and credit protection mitigate ownership risks with streamlined, on-the-spot policy issuance and trusted claims handling via approved repairers, delivering peace of mind throughout the vehicle journey.\u003c\/p\u003e\n\u003cp\u003e\u003c\/p\u003e\n\u003cul class=\"lst_crct\"\u003e\n\u003cli\u003eMotor insurance\u003c\/li\u003e\n\u003cli\u003eMBI (mechanical breakdown)\u003c\/li\u003e\n\u003cli\u003eGAP coverage\u003c\/li\u003e\n\u003cli\u003eCredit protection\u003c\/li\u003e\n\u003cli\u003eInstant policies \u0026amp; approved repairers\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cbutton class=\"get_full_prdct_green\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"product-box-orange-section4\"\u003e\n\u003cdiv class=\"title-row-orange-section\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Value-Propositions-Icon-Color-2.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eNationwide access, omni-channel\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-orange-section blur_box\"\u003e\n\u003cp\u003eTurners combines physical yards with robust online browsing and bidding, delivering a consistent experience across mobile, web, and in-branch channels to ensure customers can transact where they prefer.\u003c\/p\u003e\n\u003cp\u003eClick-and-collect and delivery options extend reach so buyers nationwide access broad choice regardless of location, supporting higher conversion and inventory turnover.\u003c\/p\u003e\n\u003cul class=\"lst_crct\"\u003e\n\u003cli\u003eOmni-channel presence\u003c\/li\u003e\n\u003cli\u003eIntegrated bidding and browsing\u003c\/li\u003e\n\u003cli\u003eClick-and-collect or delivery\u003c\/li\u003e\n\u003cli\u003eNationwide inventory access\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cbutton class=\"get_full_prdct_green\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003csection class=\"highlight-box\"\u003e\n\u003cdiv class=\"highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Value-Propositions-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eNZ's largest used-vehicle lifecycle platform: faster resale, lower fees, omni-channel reach\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"highlight-content\"\u003e\n\u003cp\u003eTurners Automotive Group (NZX: TRA), New Zealand’s largest used-vehicle dealer with 39 branches and 55 years’ market experience, offers end-to-end vehicle lifecycle services—buy, sell, finance, insure and service—via omni-channel sales, auctions and delivery. Bundled services reduce time-to-resale, consolidate fees and improve price transparency and customer confidence.\u003c\/p\u003e\n\u003ctable class=\"tbl_prdct green_head blur_tbl\"\u003e\n\u003cthead\u003e\u003ctr\u003e\n\u003cth\u003eMetric\u003c\/th\u003e\n\u003cth\u003eValue\u003c\/th\u003e\n\u003c\/tr\u003e\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003eBranches\u003c\/td\u003e\n\u003ctd\u003e39\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eYears\u003c\/td\u003e\n\u003ctd\u003e55\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eListing\u003c\/td\u003e\n\u003ctd\u003eNZX: TRA\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003cbutton class=\"get_full_prdct_green\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003cdiv class=\"container_new_design\"\u003e\n\u003cdiv class=\"text-section text-1_new_design\"\u003e\n\u003cdiv class=\"frst_big_letter_heading\"\u003e\n\u003ch2\u003e\n\u003cspan class=\"frst_big_letter_letter green\"\u003eC\u003c\/span\u003e\u003cspan class=\"frst_big_letter_text\"\u003eustomer Relationships\u003c\/span\u003e\n\u003c\/h2\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-wrapper orange\"\u003e\n\u003csection class=\"sub-highlight-box\"\u003e\n\u003cdiv class=\"sub-highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Customer-Relationships-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eAdvisory, needs-based selling\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-content\"\u003e\n\u003cp\u003eAdvisory, needs-based selling delivers personalized guidance on vehicle fit, finance and protection, aligning recommendations to customer budgets to reduce buyer remorse. As an NZX-listed retailer (TRA) with over 50 years in New Zealand automotive markets, Turners trains staff to build trust and increase repeat business. This consultative approach promotes long-term loyalty and higher lifetime customer value.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003csection class=\"sub-highlight-box\"\u003e\n\u003cdiv class=\"sub-highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Customer-Relationships-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eDigital self-service journeys\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-content\"\u003e\n\u003cp\u003eDigital self-service journeys enable online search, bidding, applications and e-signing through Turners' auction and retail platforms, with real-time status updates and secure document portals for each transaction; this low-touch model targets time-poor customers and reduces cost-to-serve by streamlining processes and lowering branch footfall in 2024.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"image-section image-1_new_design\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Customer-Relationships-Image.svg\" alt=\"Explore a Preview\"\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003csection class=\"highlight-box\"\u003e\n\u003cdiv class=\"highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Customer-Relationships-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eLoyalty \u0026amp; retention programs\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"highlight-content\"\u003e\n\u003cp\u003eLoyalty and retention programs use trade-in incentives and automated renewal reminders to shorten remarketing cycles and boost repeat sales, while bundled offers for repeat buyers and policyholders increase average transaction value. CRM-driven outreach at key lifecycle moments—pre-renewal, trade-in eligible windows and service milestones—improves conversion rates. These tactics raise customer lifetime value through higher retention and cross-sell frequency.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003cdiv class=\"product-green-section\"\u003e\n\u003cdiv class=\"product-box-green-section4\"\u003e\n\u003cdiv class=\"title-row-green-section\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Customer-Relationships-Icon-Color-2.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eAfter-sales support \u0026amp; claims care\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-green-section blur_box\"\u003e\n\u003cp\u003eAfter-sales support at Turners focuses on proactive follow-ups on satisfaction and servicing, with clear claims pathways and responsive communication to reduce escalation. Rapid issue resolution protects reputation and retention, turning service moments into advocacy through targeted callbacks and transparent updates. This approach supports higher lifetime value and referral growth.\u003c\/p\u003e\n\u003cp\u003e\u003c\/p\u003e\n\u003cul class=\"lst_crct\"\u003e\n\u003cli\u003eProactive follow-ups\u003c\/li\u003e\n\u003cli\u003eClear claims pathways\u003c\/li\u003e\n\u003cli\u003eFast resolution\u003c\/li\u003e\n\u003cli\u003eService-to-advocacy\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cbutton class=\"get_full_prdct_orange\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"product-box-green-section4\"\u003e\n\u003cdiv class=\"title-row-green-section\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Customer-Relationships-Icon-Color-2.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eB2B account management\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-green-section blur_box\"\u003e\n\u003cp\u003eTurners deploys dedicated B2B account managers for fleets, finance partners and dealer networks, backed by national coverage (64 branches in New Zealand in 2024) to drive scale and service continuity. Service-level agreements enforce turnaround and clearance targets, while tailored reporting and settlement options support reconciliation and cash-flow predictability. This structure deepens recurring volume relationships by improving retention, upsell and process efficiency.\u003c\/p\u003e\n\u003cp\u003e\u003c\/p\u003e\n\u003cul class=\"lst_crct\"\u003e\n\u003cli\u003eDedicated managers: fleets, finance partners, dealers\u003c\/li\u003e\n\u003cli\u003eSLAs: turnaround and clearance targets\u003c\/li\u003e\n\u003cli\u003eTailored reporting \u0026amp; settlement options\u003c\/li\u003e\n\u003cli\u003e2024 footprint: 64 branches driving recurring volumes\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cbutton class=\"get_full_prdct_orange\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003csection class=\"highlight-box\"\u003e\n\u003cdiv class=\"highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Customer-Relationships-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eAdvisor-led digital service and \u003cstrong\u003e64\u003c\/strong\u003e-branch network boost retention, CLV and remarketing\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"highlight-content\"\u003e\n\u003cp\u003eAdvisory selling, digital self-service and CRM-driven retention increase trust, cut cost-to-serve and raise repeat business. Loyalty bundles and trade-in incentives shorten remarketing cycles and boost CLV. B2B account managers, SLAs and a 64-branch 2024 footprint secure recurring volumes. Fast after-sales resolution converts issues into advocacy.\u003c\/p\u003e\n\u003ctable class=\"tbl_prdct green_head blur_tbl\"\u003e\n\u003cthead\u003e\u003ctr\u003e\n\u003cth\u003eMetric\u003c\/th\u003e\n\u003cth\u003e2024\u003c\/th\u003e\n\u003c\/tr\u003e\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003eBranches\u003c\/td\u003e\n\u003ctd\u003e64\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eOperating history\u003c\/td\u003e\n\u003ctd\u003e50+ yrs\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003cbutton class=\"get_full_prdct_orange\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\u003cdiv class=\"container_new_design\"\u003e\n\u003cdiv class=\"text-section text-2_new_design\"\u003e\n\u003cdiv class=\"frst_big_letter_heading\"\u003e\n\u003ch2\u003e\n\u003cspan class=\"frst_big_letter_letter orange\"\u003eC\u003c\/span\u003e\u003cspan class=\"frst_big_letter_text\"\u003ehannels\u003c\/span\u003e\n\u003c\/h2\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-wrapper orange\"\u003e\n\u003csection class=\"sub-highlight-box\"\u003e\n\u003cdiv class=\"sub-highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Channels-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eAuction yards \u0026amp; retail branches\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-content\"\u003e\n\u003cp\u003eAuction yards and retail branches are primary touchpoints for sourcing, viewing and transactions, offering in-person test drives and trust that drive conversion. Turners, NZX-listed (TRA) and with over 50 years in the market, runs live auctions to create urgency and competitive bidding. Branch staff facilitate F\u0026amp;I cross-sell during handovers, boosting per-vehicle revenue and customer retention.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003csection class=\"sub-highlight-box\"\u003e\n\u003cdiv class=\"sub-highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Channels-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eWebsite \u0026amp; mobile experiences\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-content\"\u003e\n\u003cp\u003eWebsite and mobile experiences enable inventory browsing, live auction participation and finance\/insurance applications, with digital ID checks and e-contracting streamlining transactions. 24\/7 access expands reach—78% of buyers researched vehicles online in 2024—driving higher qualified lead flow to Turners’ channels. Real-time bidding and in-app applications reduce friction and speed conversion to sale.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"image-section image-2_new_design\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Channels-Image.svg\" alt=\"Explore a Preview\"\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003csection class=\"highlight-box\"\u003e\n\u003cdiv class=\"highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Channels-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eContact center \u0026amp; chat\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"highlight-content\"\u003e\n\u003cp\u003eContact center and chat nurture leads via pre-qualification and appointment setting, with industry studies in 2024 showing live chat can boost conversion rates up to 3x and appointment show-rates by ~20-25%, while reducing lead drop-off. Real-time support handles bidding and finance queries, cutting financing fallout and accelerating deal velocity. Multichannel delivery across phone, email and chat meets customer preference and has been linked to NPS improvements of ~10-15 points. \u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003cdiv class=\"product-orange-section\"\u003e\n\u003cdiv class=\"product-box-orange-section4\"\u003e\n\u003cdiv class=\"title-row-orange-section\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Channels-Icon-Color-2.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003ePartner referrals\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-orange-section blur_box\"\u003e\n\u003cppartner referrals funnel dealers fleets and insurers into turners marketplace channeling both buyers sellers through trusted intermediaries. incentivized referral programs in increased transactional volumes retention by aligning partner economics with margins. warm leads from partners lower customer acquisition costs accelerate conversion cycles. strong ties expand ecosystem recurring revenue opportunities.\u003e\n\u003cp\u003e\u003c\/p\u003e\u003cul class=\"lst_crct\"\u003e\n\u003cli\u003eDealers\u003c\/li\u003e\n\u003cli\u003eFleets\u003c\/li\u003e\n\u003cli\u003eInsurers\u003c\/li\u003e\n\u003cli\u003eIncentivized programs\u003c\/li\u003e\n\u003cli\u003eWarm leads → lower CAC\u003c\/li\u003e\n\u003cli\u003eStrengthened ecosystem\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/ppartner\u003e\n\u003c\/div\u003e\n\u003cbutton class=\"get_full_prdct_green\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"product-box-orange-section4\"\u003e\n\u003cdiv class=\"title-row-orange-section\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Channels-Icon-Color-2.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eThird-party marketplaces \u0026amp; social\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-orange-section blur_box\"\u003e\n\u003cp\u003eThird-party marketplaces and social extend Turners Automotive Group visibility to incremental audiences, with 2024 data showing roughly 69% of car buyers start online research and marketplaces driving +15% incremental reach versus owned channels. Targeted ads on social capture in-market intent—industry CPLs fell 12% in 2024—while review management on marketplaces boosts conversion and SEO. Traffic and leads are funneled back to Turners' owned site and contact channels to improve margins and lifetime value.\u003c\/p\u003e\n\u003cp\u003e\u003c\/p\u003e\n\u003cul class=\"lst_crct\"\u003e\n\u003cli\u003eMarket reach: +15% incremental audiences\u003c\/li\u003e\n\u003cli\u003eOnline research: 69% of buyers (2024)\u003c\/li\u003e\n\u003cli\u003eAd efficiency: CPL down 12% (2024)\u003c\/li\u003e\n\u003cli\u003eFocus: reviews → conversions → owned-channel traffic\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cbutton class=\"get_full_prdct_green\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003csection class=\"highlight-box\"\u003e\n\u003cdiv class=\"highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Channels-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eAuctions + branches drive sales; \u003cstrong\u003e78%\u003c\/strong\u003e research, chat lifts \u003cstrong\u003e3x\u003c\/strong\u003e\n\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"highlight-content\"\u003e\n\u003cp\u003eAuction yards, branches and live auctions drive in-person conversion and F\u0026amp;I upsell; Turners (TRA) leverages 50+ years and live bidding to boost sale velocity. Digital channels (site, app) enable 24\/7 browsing, ID checks and e-contracts; 78% researched online in 2024. Contact center\/chat lift conversion ~3x and appointment show-rates 20-25% (2024). Partner referrals and marketplaces add +15% reach, lowering CAC.\u003c\/p\u003e\n\u003ctable class=\"tbl_prdct green_head blur_tbl\"\u003e\n\u003cthead\u003e\u003ctr\u003e\n\u003cth\u003eMetric\u003c\/th\u003e\n\u003cth\u003e2024\u003c\/th\u003e\n\u003c\/tr\u003e\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003eOnline research\u003c\/td\u003e\n\u003ctd\u003e78%\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eMarket reach uplift\u003c\/td\u003e\n\u003ctd\u003e+15%\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eChat conversion lift\u003c\/td\u003e\n\u003ctd\u003e≈3x\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eAppointment show-rate\u003c\/td\u003e\n\u003ctd\u003e+20-25%\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003cbutton class=\"get_full_prdct_green\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003cdiv class=\"container_new_design\"\u003e\n\u003cdiv class=\"text-section text-1_new_design\"\u003e\n\u003cdiv class=\"frst_big_letter_heading\"\u003e\n\u003ch2\u003e\n\u003cspan class=\"frst_big_letter_letter green\"\u003eC\u003c\/span\u003e\u003cspan class=\"frst_big_letter_text\"\u003eustomer Segments\u003c\/span\u003e\n\u003c\/h2\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-wrapper orange\"\u003e\n\u003csection class=\"sub-highlight-box\"\u003e\n\u003cdiv class=\"sub-highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Customer-Segments-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003ePrivate buyers\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-content\"\u003e\n\u003cp\u003ePrivate buyers seek affordable, reliable vehicles and value transparent pricing and accessible finance; in 2024 they remained Turners’ largest retail segment. Turners offers stock across entry to premium ranges to match diverse budgets. Buyers prefer a blended online research and in-person inspection journey, with on-site finance and buy-now options boosting conversions.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003csection class=\"sub-highlight-box\"\u003e\n\u003cdiv class=\"sub-highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Customer-Segments-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003ePrivate sellers\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-content\"\u003e\n\u003cp\u003ePrivate sellers seeking fast, fair disposal use Turners (NZX: TRN), New Zealand's largest used-vehicle retailer; in 2024 many chose auctions or instant-buy channels for speed, with streamlined paperwork and prompt settlement services, while trade-in pathways and part-exchange options enable straightforward upgrades to newer vehicles.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"image-section image-1_new_design\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Customer-Segments-Image.svg\" alt=\"Explore a Preview\"\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003csection class=\"highlight-box\"\u003e\n\u003cdiv class=\"highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Customer-Segments-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eDealers \u0026amp; wholesalers\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"highlight-content\"\u003e\n\u003cp\u003eDealers and wholesalers rely on Turners for a consistent wholesale supply, using daily and online auctions to replenish inventory with high-frequency purchases; Turners handled about 60,000 vehicle transactions annually in recent reporting, underpinning repeat B2B demand. They prioritize speed, volume and predictable fee structures—Turners’ fixed auction fees and express processing reduce holding costs. High-frequency, repeat transactions drive stable cash flow and inventory turnover for trade customers.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003cdiv class=\"product-green-section\"\u003e\n\u003cdiv class=\"product-box-green-section4\"\u003e\n\u003cdiv class=\"title-row-green-section\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Customer-Segments-Icon-Color-2.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eFleets \u0026amp; corporate vendors\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-green-section blur_box\"\u003e\n\u003cp\u003eFleets \u0026amp; corporate vendors dispose of end-of-lease and surplus vehicles via structured remarketing and reporting, demanding strict SLAs for time-to-cash and regulatory compliance, plus nationwide pickup and processing. Turners supports national fleets across New Zealand’s ~4.5 million light vehicles (2024), delivering SLA-driven cash conversion and audit-ready reporting.\u003c\/p\u003e\n\u003cp\u003e\u003c\/p\u003e\n\u003cul class=\"lst_crct\"\u003e\n\u003cli\u003eend-of-lease \u0026amp; surplus disposal\u003c\/li\u003e\n\u003cli\u003estructured remarketing \u0026amp; reporting\u003c\/li\u003e\n\u003cli\u003eSLAs on time-to-cash \u0026amp; compliance\u003c\/li\u003e\n\u003cli\u003enationwide pickup \u0026amp; processing; NZ fleet ~4.5M (2024)\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cbutton class=\"get_full_prdct_orange\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"product-box-green-section4\"\u003e\n\u003cdiv class=\"title-row-green-section\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Customer-Segments-Icon-Color-2.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eFinance \u0026amp; insurance customers\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-green-section blur_box\"\u003e\n\u003cp\u003eFinance and insurance customers at Turners seek credit and protection products across prime to near-prime profiles, requiring fast credit decisions, transparent pricing and fair terms; Turners Automotive Group reported FY24 revenue of NZD 214.2m, underpinning scale in lending and insurance distribution. Ongoing servicing through the loan or policy life is critical to retention and margin management.\u003c\/p\u003e\n\u003cp\u003e\u003c\/p\u003e\n\u003cul class=\"lst_crct\"\u003e\n\u003cli\u003eBuyers seeking credit \u0026amp; protection\u003c\/li\u003e\n\u003cli\u003ePrime to near-prime profiles\u003c\/li\u003e\n\u003cli\u003eNeed fast decisions \u0026amp; fair terms\u003c\/li\u003e\n\u003cli\u003eOngoing loan\/policy servicing\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cbutton class=\"get_full_prdct_orange\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003csection class=\"highlight-box\"\u003e\n\u003cdiv class=\"highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Customer-Segments-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003ePrivate buyers led 2024 retail; blended online\/in-store journeys, FY24 revenue \u003cstrong\u003eNZD 214.2m\u003c\/strong\u003e\n\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"highlight-content\"\u003e\n\u003cp\u003ePrivate buyers drove retail volume in 2024 with blended online\/in‑store journeys; Turners stocked entry to premium ranges and offered on-site finance. Sellers used auctions and instant-buy for speed; trade‑ins simplified upgrades. Dealers\/wholesalers relied on daily auctions (~60,000 vehicle transactions annually) and predictable fees; fleets used structured remarketing across NZ’s ~4.5M light vehicles. FY24 revenue NZD 214.2m.\u003c\/p\u003e\n\u003ctable class=\"tbl_prdct green_head blur_tbl\"\u003e\n\u003cthead\u003e\u003ctr\u003e\n\u003cth\u003eMetric\u003c\/th\u003e\n\u003cth\u003e2024\u003c\/th\u003e\n\u003c\/tr\u003e\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003eFY24 revenue\u003c\/td\u003e\n\u003ctd\u003eNZD 214.2m\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eVehicle transactions\u003c\/td\u003e\n\u003ctd\u003e~60,000 pa\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eNZ light vehicles\u003c\/td\u003e\n\u003ctd\u003e~4.5M\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003cbutton class=\"get_full_prdct_orange\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\u003cdiv class=\"container_new_design\"\u003e\n\u003cdiv class=\"text-section text-2_new_design\"\u003e\n\u003cdiv class=\"frst_big_letter_heading\"\u003e\n\u003ch2\u003e\n\u003cspan class=\"frst_big_letter_letter orange\"\u003eC\u003c\/span\u003e\u003cspan class=\"frst_big_letter_text\"\u003eost Structure\u003c\/span\u003e\n\u003c\/h2\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-wrapper orange\"\u003e\n\u003csection class=\"sub-highlight-box\"\u003e\n\u003cdiv class=\"sub-highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Cost-Structure-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eVehicle acquisition \u0026amp; reconditioning\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-content\"\u003e\n\u003cp\u003eVehicle acquisition and reconditioning costs cover purchase guarantees, appraisal, repairs, grooming and compliance, directly affecting margin and speed to sale; Turners targets rapid turnarounds to minimize holding costs. Scalable vendor networks smooth peaks in demand and support peak auction volumes. Rigorous quality control lowers returns and claims, preserving resale margins and customer trust. FY2024 focus tightened cycle times and vendor KPIs.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003csection class=\"sub-highlight-box\"\u003e\n\u003cdiv class=\"sub-highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Cost-Structure-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003ePeople \u0026amp; sales operations\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-content\"\u003e\n\u003cp\u003ePeople \u0026amp; sales operations costs center on salaries (avg NZD 70,000 p.a. for sales staff in 2024), commissions (typically 5–10% of vehicle margin), training and incentives; these items are the single largest payroll line. Contact centre and branch operating costs (rent, utilities, systems) add materially, often NZD 150–300k per large branch annually. Robust performance management in 2024 drove measurable productivity gains, while compliance staffing for F\u0026amp;I (2–3 specialists per major branch) increased to meet tighter regulatory requirements.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"image-section image-2_new_design\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Cost-Structure-Image.svg\" alt=\"Explore a Preview\"\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003csection class=\"highlight-box\"\u003e\n\u003cdiv class=\"highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Cost-Structure-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eProperty, logistics \u0026amp; auction ops\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"highlight-content\"\u003e\n\u003cp\u003eYard leases, utilities, transport and storage form the bulk of property, logistics and auction ops costs, with nationwide yard footprint driving high fixed overhead despite regional pricing variances. Auction event staffing and platform technology add scalable operating costs but enable higher throughput. Economies of scale across Turners’ network reduce unit costs per vehicle as volumes rise, while inventory dwell time and transport distances remain key margin drivers.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003cdiv class=\"product-orange-section\"\u003e\n\u003cdiv class=\"product-box-orange-section4\"\u003e\n\u003cdiv class=\"title-row-orange-section\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Cost-Structure-Icon-Color-2.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eTechnology \u0026amp; data\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-orange-section blur_box\"\u003e\n\u003cp\u003eTurners allocates significant cost to platforms for CRM, auctions, LOS and policy administration, plus cybersecurity, hosting and integrations; Gartner forecasted global IT spending of about US$5.4 trillion in 2024, underscoring industry scale for such investments. Analytics, automation and continuous UX improvements drive incremental OpEx and capitalised software spend to sustain auction and retail margins.\u003c\/p\u003e\n\u003cp\u003e\u003c\/p\u003e\n\u003cul class=\"lst_crct\"\u003e\n\u003cli\u003eCRM\/auctions\/LOS\/policy admin platforms\u003c\/li\u003e\n\u003cli\u003eCybersecurity, hosting, integrations\u003c\/li\u003e\n\u003cli\u003eAnalytics \u0026amp; automation investments\u003c\/li\u003e\n\u003cli\u003eContinuous UX improvements\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cbutton class=\"get_full_prdct_green\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"product-box-orange-section4\"\u003e\n\u003cdiv class=\"title-row-orange-section\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Cost-Structure-Icon-Color-2.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eFunding, claims \u0026amp; compliance\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-orange-section blur_box\"\u003e\n\u003cp\u003eFunding, claims \u0026amp; compliance drive material costs for Turners: interest expense on warehouse lines and securitisations is a recurring finance cost, insurance claims and administration raise operational outlays, regulatory, legal and audit expenses increase governance spend, and bad debt plus recoveries management directly impacts net lending margins and provisioning.\u003c\/p\u003e\n\u003cp\u003e\u003c\/p\u003e\n\u003cul class=\"lst_crct\"\u003e\n\u003cli\u003eInterest expense: funding lines and securitisations\u003c\/li\u003e\n\u003cli\u003eInsurance: claims payments and admin\u003c\/li\u003e\n\u003cli\u003eCompliance: regulatory, legal, audit fees\u003c\/li\u003e\n\u003cli\u003eCredit: bad debt provisioning and recoveries\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cbutton class=\"get_full_prdct_green\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003csection class=\"highlight-box\"\u003e\n\u003cdiv class=\"highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Cost-Structure-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eUsed-vehicle cost drivers: acquisition, payroll, branch ops\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"highlight-content\"\u003e\n\u003cp\u003eTurners’ cost structure is driven by vehicle acquisition\/reconditioning, sales payroll and commissions (avg NZD 70,000 salary; commissions 5–10% of margin), yard\/auction logistics and branch ops (NZD 150–300k per large branch), plus platforms, cybersecurity and funding costs. FY2024 emphasized tighter cycle times and vendor KPIs to reduce holding costs.\u003c\/p\u003e\n\u003ctable class=\"tbl_prdct green_head blur_tbl\"\u003e\n\u003cthead\u003e\u003ctr\u003e\n\u003cth\u003eCost category\u003c\/th\u003e\n\u003cth\u003eKey driver\u003c\/th\u003e\n\u003cth\u003e2024 metric\u003c\/th\u003e\n\u003c\/tr\u003e\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003ePayroll\u003c\/td\u003e\n\u003ctd\u003eSalaries \u0026amp; commissions\u003c\/td\u003e\n\u003ctd\u003eAvg NZD 70,000; 5–10% commission\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eBranch ops\u003c\/td\u003e\n\u003ctd\u003eRent, utilities\u003c\/td\u003e\n\u003ctd\u003eNZD 150–300k per large branch\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eIT \u0026amp; platforms\u003c\/td\u003e\n\u003ctd\u003eCRM\/auctions\/cyber\u003c\/td\u003e\n\u003ctd\u003eGlobal IT spend US$5.4T (Gartner 2024)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003cbutton class=\"get_full_prdct_green\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\u003cdiv class=\"container_new_design\"\u003e\n\u003cdiv class=\"text-section text-1_new_design\"\u003e\n\u003cdiv class=\"frst_big_letter_heading\"\u003e\n\u003ch2\u003e\n\u003cspan class=\"frst_big_letter_letter green\"\u003eR\u003c\/span\u003e\u003cspan class=\"frst_big_letter_text\"\u003eevenue Streams\u003c\/span\u003e\n\u003c\/h2\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-wrapper orange\"\u003e\n\u003csection class=\"sub-highlight-box\"\u003e\n\u003cdiv class=\"sub-highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Revenue-Streams-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eAuction fees \u0026amp; commissions\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-content\"\u003e\n\u003cp\u003eTurners generates primary revenue from seller listing fees (commonly NZ$30–$150 per lot) and success fees (typically 5–8% of sale), plus buyer premiums around 10%; ancillary charges for transport, storage and documentation add NZ$50–$500 per vehicle. Volume is high and recurring across B2B and consumer channels (Turners processes ~80–90k vehicles p.a. in recent years), and yield is sensitive to clearance rates and average realised prices.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003csection class=\"sub-highlight-box\"\u003e\n\u003cdiv class=\"sub-highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Revenue-Streams-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eRetail vehicle gross margin\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-content\"\u003e\n\u003cp\u003eRetail vehicle gross margin is the spread between acquisition cost and sale price, widened through targeted reconditioning and pricing analytics that lift realized prices. Add-on accessories and warranty packages contribute incremental margin per unit. Faster turn velocity improves ROI by reducing holding costs and freeing capital for repeat inventory purchases.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"image-section image-1_new_design\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Revenue-Streams-Image.svg\" alt=\"Explore a Preview\"\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003csection class=\"highlight-box\"\u003e\n\u003cdiv class=\"highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Revenue-Streams-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eFinance interest \u0026amp; fees\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"highlight-content\"\u003e\n\u003cp\u003eFinance interest and fees deliver a core margin for Turners, with observed net interest margins on auto loans around 9% in 2024 and origination, documentation and late fees adding incremental yield. Insurance-backed credit protection (sold with contracts) materially lowers loss severity, helping maintain net charge-off rates well below unsecured peers. Portfolio growth—up roughly 12% year-on-year in 2024—directly scales earnings via interest and fee leverage.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003cdiv class=\"product-green-section\"\u003e\n\u003cdiv class=\"product-box-green-section4\"\u003e\n\u003cdiv class=\"title-row-green-section\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Revenue-Streams-Icon-Color-2.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eInsurance premiums \u0026amp; commissions\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-green-section blur_box\"\u003e\n\u003cp\u003eCommissions on motor and add-on policies form a core revenue stream, supplemented by potential profit-share arrangements with underwriters and policy administration and renewal fees that create recurring income; claims performance materially affects revenue quality through loss ratios and insurer appetite.\u003c\/p\u003e\n\u003cp\u003e\u003c\/p\u003e\n\u003cul class=\"lst_crct\"\u003e\n\u003cli\u003eCommissions on motor and add-ons\u003c\/li\u003e\n\u003cli\u003eProfit-share with insurers\u003c\/li\u003e\n\u003cli\u003ePolicy admin \u0026amp; renewal fees\u003c\/li\u003e\n\u003cli\u003eRevenue tied to claims performance\u003c\/li\u003e\n\u003cli\u003eCross-sell drives higher attach rates\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cbutton class=\"get_full_prdct_orange\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"product-box-green-section4\"\u003e\n\u003cdiv class=\"title-row-green-section\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Revenue-Streams-Icon-Color-2.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eAncillary services \u0026amp; warranties\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-green-section blur_box\"\u003e\n\u003cp\u003eTurners monetises ancillary services and warranties—mechanical breakdown, GAP and extended policies—plus vehicle history reports and processing fees, which boost per-vehicle revenue and reduce margin volatility; remarketing services for fleets add fee-based income and lifecycle revenue capture.\u003c\/p\u003e\n\u003cp\u003e\u003c\/p\u003e\n\u003cul class=\"lst_crct\"\u003e\n\u003cli\u003eMechanical breakdown, GAP, extended warranties\u003c\/li\u003e\n\u003cli\u003eVehicle history reports \u0026amp; processing fees\u003c\/li\u003e\n\u003cli\u003eFleet remarketing services\u003c\/li\u003e\n\u003cli\u003eDiversifies and stabilises income streams\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cbutton class=\"get_full_prdct_orange\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003csection class=\"highlight-box\"\u003e\n\u003cdiv class=\"highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Revenue-Streams-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eMarketplace moves \u003cstrong\u003e80–90k\u003c\/strong\u003e cars p.a.; finance NIM ~9%\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"highlight-content\"\u003e\n\u003cp\u003ePrimary revenue: listing NZ$30–150, success fee 5–8%, buyer premium ~10%, ancillary NZ$50–500\/vehicle; turnover ~80–90k vehicles p.a. Retail margins improved via reconditioning, accessories and faster turn. Finance yields ~9% NIM (2024) with portfolio +12% YoY; insurance commissions, warranty sales and fleet remarketing add recurring fee income.\u003c\/p\u003e\n\u003ctable class=\"tbl_prdct green_head blur_tbl\"\u003e\n\u003cthead\u003e\u003ctr\u003e\n\u003cth\u003eMetric\u003c\/th\u003e\n\u003cth\u003eValue (2024)\u003c\/th\u003e\n\u003c\/tr\u003e\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003eListing fee\u003c\/td\u003e\n\u003ctd\u003eNZ$30–150\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eSuccess fee\u003c\/td\u003e\n\u003ctd\u003e5–8%\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eBuyer premium\u003c\/td\u003e\n\u003ctd\u003e~10%\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eAncillary fee\u003c\/td\u003e\n\u003ctd\u003eNZ$50–500\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eVehicles p.a.\u003c\/td\u003e\n\u003ctd\u003e80–90k\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eFinance NIM\u003c\/td\u003e\n\u003ctd\u003e~9%\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003ePortfolio growth\u003c\/td\u003e\n\u003ctd\u003e+12% YoY\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003cbutton class=\"get_full_prdct_orange\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e","brand":"PESTEL Analysis","offers":[{"title":"Default Title","offer_id":58098434769244,"sku":"turners-business-model-canvas","price":10.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0938\/8127\/0620\/files\/turners-business-model-canvas.png?v=1781808459","url":"https:\/\/pestel-analysis.com\/products\/turners-business-model-canvas","provider":"PESTEL ANALYSIS","version":"1.0","type":"link"}