{"product_id":"telenet-business-model-canvas","title":"Telenet Group Holding Business Model Canvas","description":"\u003cdiv class=\"pr-shrt-dscr-wrapper orange\"\u003e\n\u003csection class=\"pr-shrt-dscr-box\"\u003e\n\u003cdiv class=\"pr-shrt-dscr-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/GENERAL-Magnifier-Icon.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eBusiness Model Canvas Snapshot: Connectivity, Content and Customer Experience\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"pr-shrt-dscr-content\"\u003e\n\u003cp\u003eExplore a concise Business Model Canvas for Telenet Group Holding that outlines its value propositions, key partnerships, and revenue engines in three clear segments. This snapshot reveals how Telenet scales connectivity, content and customer experience. Purchase the full Business Model Canvas to get the complete nine-block analysis, editable templates, and actionable insights for strategy or investment.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"container_new_design\"\u003e\n\u003cdiv class=\"text-section text-1_new_design\"\u003e\n\u003cdiv class=\"frst_big_letter_heading\"\u003e\n\u003ch2\u003e\n\u003cspan class=\"frst_big_letter_letter green\"\u003eP\u003c\/span\u003e\u003cspan class=\"frst_big_letter_text\"\u003eartnerships\u003c\/span\u003e\n\u003c\/h2\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-wrapper green\"\u003e\n\u003csection class=\"sub-highlight-box\"\u003e\n\u003cdiv class=\"sub-highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Partnerships-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eNetwork equipment vendors\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-content\"\u003e\n\u003cp\u003ePartnerships with fiber, HFC and mobile RAN\/core suppliers align Telenet’s technology roadmap and enable timely upgrades to support 5G, DOCSIS and large-scale IP migration across its Belgian footprint. Joint testing with vendors reduces rollout risk and improves quality through coordinated lab and field trials. Volume commitments secure preferential pricing and vendor support, reinforcing Telenet’s network investment efficiency.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003csection class=\"sub-highlight-box\"\u003e\n\u003cdiv class=\"sub-highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Partnerships-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eContent and media licensors\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-content\"\u003e\n\u003cp\u003eDeals with studios, broadcasters and sports rights holders power Telenet’s TV and streaming offers, with 2024 distribution to over 1.7 million TV customers in Belgium driving reach and ARPU uplift. Exclusive or early-window content reduces churn by improving perceived value and differentiation against rivals. Bundled OTT partnerships (2024 expansion) broaden choice without heavy in-house production, while rights management ensures compliance and optimized monetization.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"image-section image-1_new_design\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Partnerships-Image.svg\" alt=\"Explore a Preview\"\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003csection class=\"highlight-box\"\u003e\n\u003cdiv class=\"highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Partnerships-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eRoaming and wholesale allies\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"highlight-content\"\u003e\n\u003cp\u003eInternational roaming agreements keep Telenet’s mobile base (about 3.0 million customers) connected across 190+ countries, preserving ARPU while complying with EU roam-like-at-home rules. Domestic wholesale and MVNO deals boost network utilization, contributing to ~15% of mobile traffic. Interconnect partners extend voice and SMS reach; robust settlement frameworks (net settlement cycles, quality SLAs) protect margins and QoS.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003cdiv class=\"product-green-section\"\u003e\n\u003cdiv class=\"product-box-green-section4\"\u003e\n\u003cdiv class=\"title-row-green-section\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Partnerships-Icon-Color-2.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eInfrastructure sharing partners\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-green-section blur_box\"\u003e\n\u003cp\u003eInfrastructure sharing (towers, fiber backhaul, passive sites) can cut capex up to 40% and speed coverage rollout 20–35% (GSMA 2024); energy and facility partners improve site resilience and can lower site emissions ~30% (IEA 2024); co-build models reduce unit costs in low-density areas 20–50%; SLAs typically guarantee 99.9% uptime and defined access rights.\u003c\/p\u003e\n\u003cp\u003e\u003c\/p\u003e\n\u003cul class=\"lst_crct\"\u003e\n\u003cli\u003eCapex reduction: up to 40% (GSMA 2024)\u003c\/li\u003e\n\u003cli\u003eRollout speed: +20–35% (GSMA 2024)\u003c\/li\u003e\n\u003cli\u003eEmission reduction: ~30% via energy partners (IEA 2024)\u003c\/li\u003e\n\u003cli\u003eRural unit cost cut: 20–50% (industry cases 2024)\u003c\/li\u003e\n\u003cli\u003eSLA target: 99.9% uptime\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cbutton class=\"get_full_prdct_orange\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"product-box-green-section4\"\u003e\n\u003cdiv class=\"title-row-green-section\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Partnerships-Icon-Color-2.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eIT, billing, and cybersecurity providers\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-green-section blur_box\"\u003e\n\u003cp\u003eOSS\/BSS partners enable convergent billing and real-time charging across Telenet’s multi-play services, supporting the group (2023 revenue €2.3bn).\u003c\/p\u003e\n\u003cp\u003eCloud and security vendors boost reliability and data protection amid rising 2024 global cloud spend (~€600bn).\u003c\/p\u003e\n\u003cp\u003eAnalytics partners improve targeting and network performance while integration support accelerates product launches.\u003c\/p\u003e\n\u003cul class=\"lst_crct\"\u003e\n\u003cli\u003eOSS\/BSS: convergent billing, real-time charging\u003c\/li\u003e\n\u003cli\u003eCloud\/Security: reliability, data protection\u003c\/li\u003e\n\u003cli\u003eAnalytics: targeting, KPIs, capacity planning\u003c\/li\u003e\n\u003cli\u003eIntegration: faster time-to-market\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cbutton class=\"get_full_prdct_orange\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003csection class=\"highlight-box\"\u003e\n\u003cdiv class=\"highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Partnerships-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003e\u003c\/h3\u003e\n\u003cp\u003ePartnerships secure 5G\/DOCSIS upgrades, protect ARPU for \u003cstrong\u003e1.7m\u003c\/strong\u003e TV \u0026amp; \u003cstrong\u003e3.0m\u003c\/strong\u003e mobile\u003c\/p\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"highlight-content\"\u003e\n\u003cp\u003eVendor, content and wholesale partnerships enable timely 5G\/DOCSIS\/IP upgrades, exclusive content for 1.7m TV customers (2024) and mobile reach ~3.0m (2024), protecting ARPU and reducing churn. Infrastructure sharing and energy partners cut capex\/up to 40% and emissions ~30% (GSMA\/IEA 2024). OSS\/BSS, cloud and analytics partners support convergent billing, security and faster launches.\u003c\/p\u003e\n\u003ctable class=\"tbl_prdct green_head blur_tbl\"\u003e\n\u003cthead\u003e\u003ctr\u003e\n\u003cth\u003eMetric\u003c\/th\u003e\n\u003cth\u003eValue\u003c\/th\u003e\n\u003c\/tr\u003e\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003eTV customers (2024)\u003c\/td\u003e\n\u003ctd\u003e1.7m\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eMobile customers (2024)\u003c\/td\u003e\n\u003ctd\u003e3.0m\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eRevenue (2023)\u003c\/td\u003e\n\u003ctd\u003e€2.3bn\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eCapex saving\u003c\/td\u003e\n\u003ctd\u003eUp to 40% (GSMA 2024)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eCloud spend (global 2024)\u003c\/td\u003e\n\u003ctd\u003e~€600bn\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003cbutton class=\"get_full_prdct_orange\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003cdiv class=\"product-includes\"\u003e\n\u003ch2\u003eWhat is included in the product\u003c\/h2\u003e\n\u003cdiv class=\"product-box-includes\"\u003e\n\u003cdiv class=\"title-row-includes\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/GENERAL-Word-Icon.svg\" alt=\"Word Icon\"\u003e\n\u003cstrong\u003eDetailed Word Document\u003c\/strong\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-includes\"\u003e\n\u003cp\u003eA concise, investor-ready Business Model Canvas for Telenet Group Holding mapping customer segments, value propositions, channels, revenue streams, key resources, partners, activities, cost structure and customer relationships. Designed for presentations and strategic planning, it highlights competitive advantages, risks and opportunities tied to each BMC block to support decision‑making and financing discussions.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"plus-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/GENERAL-Plus-Icon.svg\" alt=\"Plus Icon\"\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"product-box-includes\"\u003e\n\u003cdiv class=\"title-row-includes\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/GENERAL-Excel-Icon.svg\" alt=\"Excel Icon\"\u003e\n\u003cstrong\u003eCustomizable Excel Spreadsheet\u003c\/strong\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-includes\"\u003e\n\u003cp\u003eHigh-level view of Telenet Group Holding’s business model with editable cells, condensing complex telecom strategy into a one-page snapshot that saves hours of structuring and eases boardroom discussions. Shareable and adaptable for team collaboration, it quickly identifies core components and relieves pain points in analysis and decision-making.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"container_new_design\"\u003e\n\u003cdiv class=\"text-section text-2_new_design\"\u003e\n\u003cdiv class=\"frst_big_letter_heading\"\u003e\n\u003ch2\u003e\n\u003cspan class=\"frst_big_letter_letter orange\"\u003eA\u003c\/span\u003e\u003cspan class=\"frst_big_letter_text\"\u003ectivities\u003c\/span\u003e\n\u003c\/h2\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-wrapper orange\"\u003e\n\u003csection class=\"sub-highlight-box\"\u003e\n\u003cdiv class=\"sub-highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Activities-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eNetwork deployment and operations\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-content\"\u003e\n\u003cp\u003eBuild, upgrade and maintain HFC, fiber and mobile networks covering residential and business users, with Telenet Group reporting 2024 revenue €2.14bn and capex of €586m to expand fiber and 5G capacity. Network teams optimize coverage, capacity and latency—aiming to meet SLA targets for homes passed (2.1m fiber homes in 2024) and business latency needs. Continuous monitoring and rapid fault resolution use NOC analytics and SLAs to keep uptime high while capex planning aligns with demand and regulatory goals.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003csection class=\"sub-highlight-box\"\u003e\n\u003cdiv class=\"sub-highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Activities-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eProduct bundling and pricing\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-content\"\u003e\n\u003cp\u003eDesign quad-play convergent offers across TV, broadband, fixed and mobile to increase bundle penetration and lifetime value, leveraging Telenet’s position as Belgium’s largest cable operator. Calibrate pricing to balance ARPU and churn, targeting modest ARPU uplift while containing churn seen in 2024 telecom benchmarks. Create tiered speeds and content packs for segmentation and upsell pathways. Run promotions tied to lifecycle events—onboarding, contract renewal and equipment refresh—to drive adoption and reduce churn.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"image-section image-2_new_design\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Activities-Image.svg\" alt=\"Explore a Preview\"\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003csection class=\"highlight-box\"\u003e\n\u003cdiv class=\"highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Activities-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eCustomer care and field services\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"highlight-content\"\u003e\n\u003cp\u003eCustomer care and field services deliver omnichannel support, installations and repairs, leveraging self-service tools that industry studies show can cut handle time by up to 30% (Gartner). Proactive outage alerts and status updates reduce inbound spikes and churn. Field technicians are trained to achieve industry first-time-right rates above 80%, lowering repeat visits and cost to serve.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003cdiv class=\"product-orange-section\"\u003e\n\u003cdiv class=\"product-box-orange-section4\"\u003e\n\u003cdiv class=\"title-row-orange-section\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Activities-Icon-Color-2.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eContent acquisition and curation\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-orange-section blur_box\"\u003e\n\u003cp\u003eTelenet negotiates content rights and curates TV line-ups and streaming bundles, operating EPG, catch-up and on-demand catalogs while enforcing localization and parental controls; usage analytics feed portfolio optimization. In 2024 Telenet reported ~€3.0bn revenue and uses customer data from ~2.1m subscribers to refine offers and reduce churn.\u003c\/p\u003e\n\u003cp\u003e\u003c\/p\u003e\n\u003cul class=\"lst_crct\"\u003e\n\u003cli\u003erights negotiation\u003c\/li\u003e\n\u003cli\u003eEPG \u0026amp; on‑demand management\u003c\/li\u003e\n\u003cli\u003elocalization \u0026amp; parental controls\u003c\/li\u003e\n\u003cli\u003eusage tracking for portfolio refinement\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cbutton class=\"get_full_prdct_green\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"product-box-orange-section4\"\u003e\n\u003cdiv class=\"title-row-orange-section\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Activities-Icon-Color-2.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eSales, marketing, and partnerships\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-orange-section blur_box\"\u003e\n\u003cp\u003eTelenet operates integrated retail, digital and partner sales channels, running targeted campaigns in 2024 to drive net adds and upsells while coordinating co-marketing with device and OTT partners; channel mix and funnel analytics are used to boost conversion and ARPU growth.\u003c\/p\u003e\n\u003cp\u003e\u003c\/p\u003e\n\u003cul class=\"lst_crct\"\u003e\n\u003cli\u003eChannels: retail, digital, partners\u003c\/li\u003e\n\u003cli\u003eCampaigns: net adds \u0026amp; upsells\u003c\/li\u003e\n\u003cli\u003eCo-marketing: device \u0026amp; OTT\u003c\/li\u003e\n\u003cli\u003eAnalytics: funnel → conversion\/ARPU\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cbutton class=\"get_full_prdct_green\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003csection class=\"highlight-box\"\u003e\n\u003cdiv class=\"highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Activities-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eScaling fiber and 5G: €2.14bn revenue, €586m capex, 2.1m homes passed\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"highlight-content\"\u003e\n\u003cp\u003eBuild, upgrade and maintain HFC, fiber and mobile networks—2024 revenue €2.14bn and capex €586m to expand fiber and 5G. Design quad-play bundles to lift ARPU and reduce churn via tiered pricing and lifecycle promotions. Deliver omnichannel care, field services and content rights management supporting ~2.1m homes passed and ~2.1m subscribers.\u003c\/p\u003e\n\u003ctable class=\"tbl_prdct green_head blur_tbl\"\u003e\n\u003cthead\u003e\u003ctr\u003e\n\u003cth\u003eMetric\u003c\/th\u003e\n\u003cth\u003e2024\u003c\/th\u003e\n\u003c\/tr\u003e\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003eRevenue\u003c\/td\u003e\n\u003ctd\u003e€2.14bn\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eCapex\u003c\/td\u003e\n\u003ctd\u003e€586m\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eFiber homes passed\u003c\/td\u003e\n\u003ctd\u003e2.1m\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eSubscribers\u003c\/td\u003e\n\u003ctd\u003e~2.1m\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003cbutton class=\"get_full_prdct_green\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003cdiv class=\"container_new_design\"\u003e\n\u003cdiv class=\"text-section text-1_new_design\"\u003e\n\u003ch2\u003e\n\u003cspan style=\"color: #3BB77E;\"\u003ePreview Before You Purchase\u003c\/span\u003e\u003cbr\u003e Business Model Canvas\u003c\/h2\u003e\n\u003cp\u003eThe document you're previewing is the actual Telenet Group Holding Business Model Canvas, not a mockup. After purchase you'll receive this exact, fully editable file formatted for immediate use. No hidden content—what you see is what you'll download.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"image-section image-1_new_design\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/GENERAL-Explore-Preview.svg\" alt=\"Explore a Preview\"\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"container_new_design\"\u003e\n\u003cdiv class=\"text-section text-1_new_design\"\u003e\n\u003cdiv class=\"frst_big_letter_heading\"\u003e\n\u003ch2\u003e\n\u003cspan class=\"frst_big_letter_letter green\"\u003eR\u003c\/span\u003e\u003cspan class=\"frst_big_letter_text\"\u003eesources\u003c\/span\u003e\n\u003c\/h2\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-wrapper orange\"\u003e\n\u003csection class=\"sub-highlight-box\"\u003e\n\u003cdiv class=\"sub-highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Resources-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eHFC and fiber access network\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-content\"\u003e\n\u003cp\u003eExtensive HFC and fiber last-mile infrastructure underpins Telenet’s high-speed broadband and TV delivery, enabling DOCSIS 3.1 multi-gigabit downstream and XGS-PON fiber at up to 10 Gbps symmetric. Ongoing DOCSIS and fiber upgrades sustain competitive speeds and capacity growth. Network redundancy and logical segmentation support carrier-grade availability (\u0026gt;=99.9%) and fast fault isolation. Asset ownership reduces long-term unit costs via lower access fees and amortization.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003csection class=\"sub-highlight-box\"\u003e\n\u003cdiv class=\"sub-highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Resources-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eMobile spectrum and radio network\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-content\"\u003e\n\u003cp\u003eTelenet holds spectrum across 700\/800\/1800\/2100\/2600\/3500 MHz and, as of 2024, operates over 4,000 4G\/5G sites enabling mobility and fixed‑wireless access; carrier aggregation plus VoLTE and rollout-ready VoNR significantly improve throughput and voice quality. The national footprint sustains BASE brand reach across Belgium, while continuous network optimization programs cut unit costs and boost spectral efficiency year‑on‑year.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"image-section image-1_new_design\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Resources-Image.svg\" alt=\"Explore a Preview\"\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003csection class=\"highlight-box\"\u003e\n\u003cdiv class=\"highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Resources-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eBrands and customer base\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"highlight-content\"\u003e\n\u003cp\u003eTelenet and BASE deliver strong brand awareness across consumer and business segments, serving over 3 million subscribers in 2024 and creating significant recurring cash flow. High brand equity enables upselling into premium tiers and bundled offers, supporting higher ARPU. Strong customer advocacy from these brands lowers acquisition costs and boosts lifetime value.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003cdiv class=\"product-green-section\"\u003e\n\u003cdiv class=\"product-box-green-section4\"\u003e\n\u003cdiv class=\"title-row-green-section\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Resources-Icon-Color-2.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eIT, platforms, and data\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-green-section blur_box\"\u003e\n\u003cp\u003eOSS\/BSS, CRM and analytics platforms enable Telenet to operate at scale, supporting customer care and billing for c. 3 million customers in 2024 while driving automated network operations and churn reduction through real-time analytics.\u003c\/p\u003e\n\u003cul class=\"lst_crct\"\u003e\n\u003cli\u003eOSS\/BSS: scale billing \u0026amp; provisioning for c. 3m users (2024)\u003c\/li\u003e\n\u003cli\u003eSet-top\/app platforms: seamless multi‑screen delivery\u003c\/li\u003e\n\u003cli\u003eData assets: improved targeting \u0026amp; network planning via analytics\u003c\/li\u003e\n\u003cli\u003eSecurity controls: protect trust, GDPR compliance and uptime\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cbutton class=\"get_full_prdct_orange\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"product-box-green-section4\"\u003e\n\u003cdiv class=\"title-row-green-section\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Resources-Icon-Color-2.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eSkilled workforce and partners\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-green-section blur_box\"\u003e\n\u003cp\u003eEngineers, technicians and product teams drive innovation and quality, supported by a sales and care force that maintains customer relationships; Telenet reported c.€2.2bn revenue in 2023 and around 5,300 employees, underscoring scale. Vendor ecosystems extend capabilities and reduce time-to-market, while governance and risk controls ensure service delivery and regulatory compliance.\u003c\/p\u003e\n\u003cul class=\"lst_crct\"\u003e\n\u003cli\u003eR\u0026amp;D-led innovation: engineers, product teams\u003c\/li\u003e\n\u003cli\u003eCustomer retention: sales and care staff\u003c\/li\u003e\n\u003cli\u003eScale: ~5,300 employees; 2023 revenue €2.2bn\u003c\/li\u003e\n\u003cli\u003eVendors: extended technical ecosystem\u003c\/li\u003e\n\u003cli\u003eGovernance: delivery and risk control\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cbutton class=\"get_full_prdct_orange\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003csection class=\"highlight-box\"\u003e\n\u003cdiv class=\"highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Resources-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eHFC \u0026amp; XGS‑PON backbone powering \u003cstrong\u003e≈3.0m\u003c\/strong\u003e subs, \u003cstrong\u003e4,000+\u003c\/strong\u003e sites, \u003cstrong\u003e≥99.9%\u003c\/strong\u003e uptime\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"highlight-content\"\u003e\n\u003cp\u003eOwned HFC\/fiber (DOCSIS 3.1, XGS‑PON 10 Gbps) and carrier-grade redundancy (\u0026gt;=99.9% availability) underpin Telenet’s services. Spectrum and 4,000+ 4G\/5G sites enable mobility and FWA; OSS\/BSS and analytics support c.3.0m subscribers (2024). Strong brands and scale (≈5,300 employees; 2023 revenue €2.2bn) drive recurring cash flow and upsell.\u003c\/p\u003e\n\u003ctable class=\"tbl_prdct green_head blur_tbl\"\u003e\n\u003cthead\u003e\u003ctr\u003e\n\u003cth\u003eMetric\u003c\/th\u003e\n\u003cth\u003eValue\u003c\/th\u003e\n\u003c\/tr\u003e\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003eSubscribers (2024)\u003c\/td\u003e\n\u003ctd\u003e≈3.0m\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eSites (4G\/5G)\u003c\/td\u003e\n\u003ctd\u003e4,000+\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eRevenue (2023)\u003c\/td\u003e\n\u003ctd\u003e€2.2bn\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eEmployees\u003c\/td\u003e\n\u003ctd\u003e≈5,300\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eNetwork Avail.\u003c\/td\u003e\n\u003ctd\u003e≥99.9%\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eAccess Tech\u003c\/td\u003e\n\u003ctd\u003eDOCSIS 3.1; XGS‑PON 10 Gbps\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003cbutton class=\"get_full_prdct_orange\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\u003cdiv class=\"container_new_design\"\u003e\n\u003cdiv class=\"text-section text-2_new_design\"\u003e\n\u003cdiv class=\"frst_big_letter_heading\"\u003e\n\u003ch2\u003e\n\u003cspan class=\"frst_big_letter_letter orange\"\u003eV\u003c\/span\u003e\u003cspan class=\"frst_big_letter_text\"\u003ealue Propositions\u003c\/span\u003e\n\u003c\/h2\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-wrapper orange\"\u003e\n\u003csection class=\"sub-highlight-box\"\u003e\n\u003cdiv class=\"sub-highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Value-Propositions-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eReliable high-speed connectivity\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-content\"\u003e\n\u003cp\u003eReliable high-speed connectivity delivers consistent broadband and mobile performance for work, study and entertainment, backed by Telenet’s 2024 operational reports. Low latency and high availability support critical use cases, while network redundancy enhances resilience across core and access layers. Transparent speed tiers map to customer needs and budgets, with clear options for home and business segments.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003csection class=\"sub-highlight-box\"\u003e\n\u003cdiv class=\"sub-highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Value-Propositions-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eConvergent bundles and savings\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-content\"\u003e\n\u003cp\u003eOne consolidated bill for TV, internet, fixed and mobile simplifies billing and account management; in 2024 Telenet serves about 3 million customer relationships and reported group revenue of roughly EUR 2.1bn (2023). Discounted convergent pricing and perks raise perceived value versus stand‑alone offers, while family data pools and whole‑home Wi‑Fi improve household coverage. Industry studies show bundling can cut churn by up to 40% and unlock higher ARPU through rewards and cross‑sell.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"image-section image-2_new_design\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Value-Propositions-Image.svg\" alt=\"Explore a Preview\"\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003csection class=\"highlight-box\"\u003e\n\u003cdiv class=\"highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Value-Propositions-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eRich entertainment experiences\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"highlight-content\"\u003e\n\u003cp\u003eTelenet offers comprehensive channel line-ups with on-demand and streaming options, serving about 1.2 million TV customers in 2024. Premium sports and movie add-ons drive ARPU uplift, contributing to group revenue of €2.17bn in 2023. Personalized recommendations boost engagement by ~20%. Multi-screen access across apps fits modern viewing habits.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003cdiv class=\"product-orange-section\"\u003e\n\u003cdiv class=\"product-box-orange-section4\"\u003e\n\u003cdiv class=\"title-row-orange-section\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Value-Propositions-Icon-Color-2.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eBusiness-grade solutions and SLAs\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-orange-section blur_box\"\u003e\n\u003cp\u003eBusiness-grade secure connectivity, voice and managed services deliver end-to-end solutions for SMEs and enterprises, addressing the 99.8% of EU firms that are SMEs (Eurostat). Prioritized support with guaranteed uptime and SLAs underpins mission-critical operations, while static IP, VPN and security add-ons satisfy regulatory and compliance requirements. Scalable packages align with customer growth and traffic spikes.\u003c\/p\u003e\n\u003cp\u003e\u003c\/p\u003e\n\u003cul class=\"lst_crct\"\u003e\n\u003cli\u003eSecure connectivity, voice, managed services\u003c\/li\u003e\n\u003cli\u003ePriority support + SLA-backed uptime\u003c\/li\u003e\n\u003cli\u003eStatic IP, VPN, security for compliance\u003c\/li\u003e\n\u003cli\u003eScalable offers to match growth\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cbutton class=\"get_full_prdct_green\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"product-box-orange-section4\"\u003e\n\u003cdiv class=\"title-row-orange-section\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Value-Propositions-Icon-Color-2.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eCompetitive mobile under BASE\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-orange-section blur_box\"\u003e\n\u003cp\u003eBASE (Telenet Group Holding) offers competitive, 5G-ready mobile plans with attractive pricing and wide national coverage in Belgium (population ~11.6 million in 2024), flexible prepaid and postpaid options, simple onboarding with eSIM support, and roaming compliant with EU roam‑like‑at‑home rules (since June 2017) to serve travelers and cross‑border workers.\u003c\/p\u003e\n\u003cp\u003e\u003c\/p\u003e\n\u003cul class=\"lst_crct\"\u003e\n\u003cli\u003e5G‑ready plans\u003c\/li\u003e\n\u003cli\u003ePrepaid \u0026amp; postpaid flexibility\u003c\/li\u003e\n\u003cli\u003eeSIM support \u0026amp; simple signup\u003c\/li\u003e\n\u003cli\u003eRoam‑like‑at‑home (EU, since 2017)\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cbutton class=\"get_full_prdct_green\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003csection class=\"highlight-box\"\u003e\n\u003cdiv class=\"highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Value-Propositions-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eHigh-availability fixed \u0026amp; mobile: \u003cstrong\u003e≈3.0M\u003c\/strong\u003e subs, \u003cstrong\u003e≈1.2M\u003c\/strong\u003e TV users\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"highlight-content\"\u003e\n\u003cp\u003eReliable high‑speed fixed and mobile connectivity with high availability; convergent billing for ≈3.0M customer relationships (2024) and bundled ARPU\/churn benefits; ≈1.2M TV users (2024) with premium content; business SLAs, security and scalable managed services for SMEs and enterprises.\u003c\/p\u003e\n\u003ctable class=\"tbl_prdct green_head blur_tbl\"\u003e\n\u003cthead\u003e\u003ctr\u003e\n\u003cth\u003eMetric\u003c\/th\u003e\n\u003cth\u003e2024\u003c\/th\u003e\n\u003c\/tr\u003e\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003eCustomer relationships\u003c\/td\u003e\n\u003ctd\u003e≈3.0M\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eTV customers\u003c\/td\u003e\n\u003ctd\u003e≈1.2M\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eBelgium population\u003c\/td\u003e\n\u003ctd\u003e≈11.6M\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003cbutton class=\"get_full_prdct_green\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003cdiv class=\"container_new_design\"\u003e\n\u003cdiv class=\"text-section text-1_new_design\"\u003e\n\u003cdiv class=\"frst_big_letter_heading\"\u003e\n\u003ch2\u003e\n\u003cspan class=\"frst_big_letter_letter green\"\u003eC\u003c\/span\u003e\u003cspan class=\"frst_big_letter_text\"\u003eustomer Relationships\u003c\/span\u003e\n\u003c\/h2\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-wrapper orange\"\u003e\n\u003csection class=\"sub-highlight-box\"\u003e\n\u003cdiv class=\"sub-highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Customer-Relationships-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eOmnichannel support\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-content\"\u003e\n\u003cp\u003eAssistance via 230+ stores, call centers, chat and social media ensures omnichannel reach for Telenet; standardized SLAs deliver consistent service with 95% adherence across touchpoints. Integrated CRM consolidates customer history, enabling ~30% faster resolution times. Continuous feedback loops feed product and process improvements, contributing to a 4-point NPS uplift in 2024.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003csection class=\"sub-highlight-box\"\u003e\n\u003cdiv class=\"sub-highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Customer-Relationships-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eSelf-service and apps\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-content\"\u003e\n\u003cp\u003eMy-account portals and mobile apps let Telenet customers change plans and troubleshoot remotely, supporting the group that reported ~€2.37bn revenue in 2023. Real-time usage and billing transparency reduce disputes and build trust through live dashboards and invoicing. Guided diagnostics and self-repair flows cut field technician visits, lowering truck rolls. Push and SMS notifications keep customers informed and reduce inbound calls.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"image-section image-1_new_design\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Customer-Relationships-Image.svg\" alt=\"Explore a Preview\"\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003csection class=\"highlight-box\"\u003e\n\u003cdiv class=\"highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Customer-Relationships-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eLoyalty and retention programs\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"highlight-content\"\u003e\n\u003cp\u003eBundle discounts, device deals and exclusive content perks reward tenure across Telenet’s base, supporting retention for over 3 million customers (2024). Targeted win-back offers—timed by usage dips and contract milestones—address churn risk. Tiered benefits recognize high-value users with VIP support and higher discounts. Data-driven triggers from behavioral and billing signals personalize incentives and improve conversion. \u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003cdiv class=\"product-green-section\"\u003e\n\u003cdiv class=\"product-box-green-section4\"\u003e\n\u003cdiv class=\"title-row-green-section\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Customer-Relationships-Icon-Color-2.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eProactive service management\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-green-section blur_box\"\u003e\n\u003cp\u003eProactive service management sends outage alerts and planned-maintenance notices to reduce frustration; in 2024 Telenet served over 3.0 million fixed-line and broadband customer relationships, improving transparency and lowering inbound complaints.\u003c\/p\u003e\n\u003cp\u003eCPE monitoring flags faults before escalation, scheduled post-install check-ins boost NPS, and targeted root-cause actions cut repeat incidents and related support costs.\u003c\/p\u003e\n\u003cul class=\"lst_crct\"\u003e\n\u003cli\u003eoutage alerts: transparency\u003c\/li\u003e\n\u003cli\u003eCPE monitoring: early detection\u003c\/li\u003e\n\u003cli\u003epost-install check-ins: higher satisfaction\u003c\/li\u003e\n\u003cli\u003eroot-cause actions: fewer repeats\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cbutton class=\"get_full_prdct_orange\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"product-box-green-section4\"\u003e\n\u003cdiv class=\"title-row-green-section\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Customer-Relationships-Icon-Color-2.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eDedicated B2B account care\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-green-section blur_box\"\u003e\n\u003cp\u003eDedicated B2B account care combines senior account managers and 24\/7 technical support for business clients, using site surveys to craft tailored solutions; quarterly reviews align SLAs and usage while defined escalation paths and redundancy ensure continuity, supporting Telenet’s service to over 3 million customers and maintaining ~99.9% network availability in 2024.\u003c\/p\u003e\n\u003cp\u003e\u003c\/p\u003e\n\u003cul class=\"lst_crct\"\u003e\n\u003cli\u003eAccount managers\u003c\/li\u003e\n\u003cli\u003eSite-survey tailoring\u003c\/li\u003e\n\u003cli\u003eQuarterly SLA reviews\u003c\/li\u003e\n\u003cli\u003e24\/7 technical support\u003c\/li\u003e\n\u003cli\u003eEscalation \u0026amp; redundancy\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cbutton class=\"get_full_prdct_orange\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003csection class=\"highlight-box\"\u003e\n\u003cdiv class=\"highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Customer-Relationships-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eOmnichannel support via \u003cstrong\u003e230+\u003c\/strong\u003e stores, \u003cstrong\u003e95%\u003c\/strong\u003e SLA and \u003cstrong\u003e99.9%\u003c\/strong\u003e uptime lift NPS \u003cstrong\u003e+4\u003c\/strong\u003e\n\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"highlight-content\"\u003e\n\u003cp\u003eTelenet delivers omnichannel support via 230+ stores, contact centers and apps with 95% SLA adherence, driving a 4pt NPS uplift in 2024. CRM and CPE monitoring cut resolution times ~30% and reduce truck rolls, supporting \u0026gt;3.0m customers. B2B account care and 99.9% network availability ensure continuity for enterprise clients.\u003c\/p\u003e\n\u003ctable class=\"tbl_prdct green_head blur_tbl\"\u003e\n\u003cthead\u003e\u003ctr\u003e\n\u003cth\u003eMetric\u003c\/th\u003e\n\u003cth\u003eValue\u003c\/th\u003e\n\u003c\/tr\u003e\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003eRevenue (2023)\u003c\/td\u003e\n\u003ctd\u003e€2.37bn\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eCustomers (2024)\u003c\/td\u003e\n\u003ctd\u003e\u0026gt;3.0m\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eSLA adherence\u003c\/td\u003e\n\u003ctd\u003e95%\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eNPS uplift (2024)\u003c\/td\u003e\n\u003ctd\u003e+4 pts\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eResolution speed\u003c\/td\u003e\n\u003ctd\u003e~30% faster\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eNetwork availability\u003c\/td\u003e\n\u003ctd\u003e99.9%\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003cbutton class=\"get_full_prdct_orange\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\u003cdiv class=\"container_new_design\"\u003e\n\u003cdiv class=\"text-section text-2_new_design\"\u003e\n\u003cdiv class=\"frst_big_letter_heading\"\u003e\n\u003ch2\u003e\n\u003cspan class=\"frst_big_letter_letter orange\"\u003eC\u003c\/span\u003e\u003cspan class=\"frst_big_letter_text\"\u003ehannels\u003c\/span\u003e\n\u003c\/h2\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-wrapper orange\"\u003e\n\u003csection class=\"sub-highlight-box\"\u003e\n\u003cdiv class=\"sub-highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Channels-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eRetail stores and kiosks\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-content\"\u003e\n\u003cp\u003eRetail stores and kiosks provide a physical presence for sales, device swaps and technical support, enabling in-person troubleshooting that complements Telenet’s digital channels.\u003c\/p\u003e\n\u003cp\u003eOn-site demonstrations for devices and TV services raise conversion rates by letting customers experience products first-hand, a critical advantage in a market serving about 11.7 million Belgians in 2024.\u003c\/p\u003e\n\u003cp\u003eLocalized outreach from stores builds trust and brand loyalty while convenient in-store pickup accelerates hardware activation and reduces delivery costs.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003csection class=\"sub-highlight-box\"\u003e\n\u003cdiv class=\"sub-highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Channels-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eWebsite and e-commerce\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-content\"\u003e\n\u003cp\u003eThe website and e-commerce channel serves as Telenet’s digital storefront for plan selection and activation, driving 45% of consumer acquisitions in 2024 and supporting the group’s ~€2.7bn FY2024 revenue and roughly 3.0 million customer relationships. Seamless checkout with identity verification shortens onboarding and reduces fraud, while interactive comparison tools increase conversion by improving decision-making. Guided self-install flows accelerate time-to-service, enabling same-day or next-day activation in around 60% of cases.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"image-section image-2_new_design\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Channels-Image.svg\" alt=\"Explore a Preview\"\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003csection class=\"highlight-box\"\u003e\n\u003cdiv class=\"highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Channels-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eContact centers\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"highlight-content\"\u003e\n\u003cp\u003eContact centers drive voice and chat sales for complex bundle sales and migrations, handling upsell flows that support Telenet Group Holding’s commercial mix; in 2024 Telenet reported group revenues of €2.16bn, underpinning investment in these channels.\u003c\/p\u003e\n\u003cp\u003eTeams execute targeted cross-sell and retention interventions, improving ARPU and churn metrics through scripted offers and real-time promotions.\u003c\/p\u003e\n\u003cp\u003eContact centers also manage appointment booking for technicians, coordinating field service to reduce mean time to repair, while continuous quality monitoring (call scoring, CSAT) measurably improves conversion and retention outcomes.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003cdiv class=\"product-orange-section\"\u003e\n\u003cdiv class=\"product-box-orange-section4\"\u003e\n\u003cdiv class=\"title-row-orange-section\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Channels-Icon-Color-2.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003ePartner retailers and distributors\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-orange-section blur_box\"\u003e\n\u003cp\u003ePartner retailers and distributors extend Telenet Group Holding reach across urban and rural Belgium, helping penetrate markets serving over 11.6 million residents (2024). Co-branded displays in third-party electronics and mobile shops showcase bundled offers; targeted sales incentives align sell-through with operator KPIs and increase coverage in underserved areas.\u003c\/p\u003e\n\u003cp\u003e\u003c\/p\u003e\n\u003cul class=\"lst_crct\"\u003e\n\u003cli\u003ethird-party shops extend reach\u003c\/li\u003e\n\u003cli\u003eco-branded displays drive visibility\u003c\/li\u003e\n\u003cli\u003eincentives align sell-through\u003c\/li\u003e\n\u003cli\u003ecoverage boosts access in underserved areas\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cbutton class=\"get_full_prdct_green\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"product-box-orange-section4\"\u003e\n\u003cdiv class=\"title-row-orange-section\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Channels-Icon-Color-2.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eField and enterprise sales\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-orange-section blur_box\"\u003e\n\u003cp\u003eOn-site consultations target SMEs and large accounts with tailored network and cloud designs; Telenet leverages technical validation in proposals to cut deployment time and scope risk. Pilot deployments de-risk adoption and shorten time-to-value, while dedicated account managers drive renewals and upsell across multi-year contracts.\u003c\/p\u003e\n\u003cp\u003e\u003c\/p\u003e\n\u003cul class=\"lst_crct\"\u003e\n\u003cli\u003eOn-site consultations\u003c\/li\u003e\n\u003cli\u003eProposal + technical validation\u003c\/li\u003e\n\u003cli\u003ePilot deployments\u003c\/li\u003e\n\u003cli\u003eRelationship-led renewals\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cbutton class=\"get_full_prdct_green\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003csection class=\"highlight-box\"\u003e\n\u003cdiv class=\"highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Channels-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eOmnichannel drives \u003cstrong\u003e~3.0M\u003c\/strong\u003e customers; ecommerce \u003cstrong\u003e45%\u003c\/strong\u003e\n\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"highlight-content\"\u003e\n\u003cp\u003eOmnichannel mix—retail, ecommerce, contact centers, partners and field sales—drives acquisition, activation and service for ~3.0M customers in 2024; ecommerce accounted for 45% of consumer acquisitions and contact centers support complex bundle sales. Retail and partners boost reach across 11.7M Belgians; group revenue €2.16bn in 2024 underwrites channel investments.\u003c\/p\u003e\n\u003ctable class=\"tbl_prdct green_head blur_tbl\"\u003e\n\u003cthead\u003e\u003ctr\u003e\n\u003cth\u003eMetric\u003c\/th\u003e\n\u003cth\u003e2024\u003c\/th\u003e\n\u003c\/tr\u003e\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003eCustomers\u003c\/td\u003e\n\u003ctd\u003e~3.0M\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eRevenue\u003c\/td\u003e\n\u003ctd\u003e€2.16bn\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eE‑commerce share\u003c\/td\u003e\n\u003ctd\u003e45%\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003cbutton class=\"get_full_prdct_green\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003cdiv class=\"container_new_design\"\u003e\n\u003cdiv class=\"text-section text-1_new_design\"\u003e\n\u003cdiv class=\"frst_big_letter_heading\"\u003e\n\u003ch2\u003e\n\u003cspan class=\"frst_big_letter_letter green\"\u003eC\u003c\/span\u003e\u003cspan class=\"frst_big_letter_text\"\u003eustomer Segments\u003c\/span\u003e\n\u003c\/h2\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-wrapper orange\"\u003e\n\u003csection class=\"sub-highlight-box\"\u003e\n\u003cdiv class=\"sub-highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Customer-Segments-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eResidential households\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-content\"\u003e\n\u003cp\u003eResidential households: families seeking reliable TV, broadband and voice bundles prioritize value and uptime; Telenet targets multi‑device homes across Belgium’s roughly 4.8 million households (2024), offering broad Wi‑Fi coverage and parental controls, while entertainment variety and exclusive content significantly drive bundle choice and churn reduction.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003csection class=\"sub-highlight-box\"\u003e\n\u003cdiv class=\"sub-highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Customer-Segments-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eMobile price-conscious users\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-content\"\u003e\n\u003cp\u003eMobile price-conscious users gravitate to Telenet's BASE brand for affordable tariffs, forming a large low-ARPU cohort within Telenet's ~3.3 million mobile customers in 2024. Prepaid and SIM-only options drive flexibility and churn-managed acquisition. Youth and students are key subsegments targeted via low-cost bundles and student discounts. Simple, transparent plans reduce onboarding friction and average handling time.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"image-section image-1_new_design\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Customer-Segments-Image.svg\" alt=\"Explore a Preview\"\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003csection class=\"highlight-box\"\u003e\n\u003cdiv class=\"highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Customer-Segments-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eSmall and medium businesses\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"highlight-content\"\u003e\n\u003cp\u003eSMEs need dependable internet, voice, and security to run operations and serve customers; over 99% of EU firms are SMEs, which account for around two-thirds of private-sector employment (EU Commission). Scalable packages match growth and seasonality, reducing churn and cost spikes. Managed routers and 24\/7 support cut IT burden and downtime. Transparent SLAs and measurable KPIs build confidence and commercial trust.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003cdiv class=\"product-green-section\"\u003e\n\u003cdiv class=\"product-box-green-section4\"\u003e\n\u003cdiv class=\"title-row-green-section\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Customer-Segments-Icon-Color-2.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eLarge enterprise and public sector\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-green-section blur_box\"\u003e\n\u003cplarge enterprise and public sector customers demand multi-site connectivity layered security with integration into existing it stacks telenet reported group revenue of in underpinning investments. custom contracts dedicated support teams strict slas expectations are standard compliance rules treated as non-negotiable.\u003e\n\u003cul class=\"lst_crct\"\u003e\n\u003cli\u003eMulti-site connectivity\u003c\/li\u003e\n\u003cli\u003eDedicated SLAs and support\u003c\/li\u003e\n\u003cli\u003eIT integration required\u003c\/li\u003e\n\u003cli\u003eCompliance and uptime\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/plarge\u003e\n\u003c\/div\u003e\n\u003cbutton class=\"get_full_prdct_orange\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"product-box-green-section4\"\u003e\n\u003cdiv class=\"title-row-green-section\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Customer-Segments-Icon-Color-2.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eWholesale and MVNO partners\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-green-section blur_box\"\u003e\n\u003cp\u003eWholesale and MVNO partners leverage Telenet’s fixed and mobile network assets to serve niche segments, boosting reach and utilization while Telenet reported approximately €2.9bn revenue in 2024. Predictable wholesale pricing models (volume- or term-based) enable margin visibility for partners and stable cashflows for Telenet. Joint planning and capacity alignment reduce churn risks and optimize peak-capacity investments.\u003c\/p\u003e\n\u003cp\u003e\u003c\/p\u003e\n\u003cul class=\"lst_crct\"\u003e\n\u003cli\u003enetwork-utilization\u003c\/li\u003e\n\u003cli\u003epredictable-pricing\u003c\/li\u003e\n\u003cli\u003ereach-expansion\u003c\/li\u003e\n\u003cli\u003ejoint-capacity-planning\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cbutton class=\"get_full_prdct_orange\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003csection class=\"highlight-box\"\u003e\n\u003cdiv class=\"highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Customer-Segments-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003e\n\u003cstrong\u003e4.8M\u003c\/strong\u003e homes favor bundled services; \u003cstrong\u003e3.3M\u003c\/strong\u003e mobile subs\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"highlight-content\"\u003e\n\u003cp\u003eResidential households: 4.8M Belgian homes prioritize bundled TV\/broadband\/voice; entertainment variety and uptime drive retention.\u003c\/p\u003e\n\u003cp\u003eMobile (BASE): ~3.3M subscribers, price-sensitive low-ARPU cohort; prepaid\/SIM-only and student offers reduce churn.\u003c\/p\u003e\n\u003cp\u003eEnterprise\/SME\/Wholesale: SMEs need SLAs and managed services; group revenue €1.95bn and wholesale-related revenue ~€2.9bn in 2024.\u003c\/p\u003e\n\u003ctable class=\"tbl_prdct green_head blur_tbl\"\u003e\n\u003cthead\u003e\u003ctr\u003e\n\u003cth\u003eSegment\u003c\/th\u003e\n\u003cth\u003e2024 metric\u003c\/th\u003e\n\u003c\/tr\u003e\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003eResidential\u003c\/td\u003e\n\u003ctd\u003e4.8M households\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eMobile\u003c\/td\u003e\n\u003ctd\u003e~3.3M subscribers\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eEnterprise\/SME\u003c\/td\u003e\n\u003ctd\u003eKey SLAs, managed services\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eGroup\/Wholesale\u003c\/td\u003e\n\u003ctd\u003eRevenue €1.95bn \/ €2.9bn\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003cbutton class=\"get_full_prdct_orange\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\u003cdiv class=\"container_new_design\"\u003e\n\u003cdiv class=\"text-section text-2_new_design\"\u003e\n\u003cdiv class=\"frst_big_letter_heading\"\u003e\n\u003ch2\u003e\n\u003cspan class=\"frst_big_letter_letter orange\"\u003eC\u003c\/span\u003e\u003cspan class=\"frst_big_letter_text\"\u003eost Structure\u003c\/span\u003e\n\u003c\/h2\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-wrapper orange\"\u003e\n\u003csection class=\"sub-highlight-box\"\u003e\n\u003cdiv class=\"sub-highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Cost-Structure-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eNetwork capex and upgrades\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-content\"\u003e\n\u003cp\u003eTelenet’s network capex focuses on fiber, DOCSIS and 5G rollout, with group capex around €650m in 2024 to accelerate fibre-to-the-home and DOCSIS profile upgrades. Site acquisition and backhaul expansion consumed a substantial share to support densification and 5G midhaul. Regular CPE and set-top refresh cycles plus software upgrades drive recurring replacement costs. Rigorous testing and integration added notable one-off engineering and validation spend.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003csection class=\"sub-highlight-box\"\u003e\n\u003cdiv class=\"sub-highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Cost-Structure-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eSpectrum and regulatory fees\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-content\"\u003e\n\u003cp\u003eSpectrum acquisition, renewals and annual charges are material operating costs for Telenet, driven by 2024 licence renewals and ongoing 4G\/5G spectrum maintenance; these often require multi-year capital planning. Compliance with BIPT rules and universal service obligations adds predictable recurrent fees and reserves. Numbering and interconnect fees to other operators and international carriers constitute variable unit-based costs. Reporting, audit and regulatory compliance generate annual professional and systems expenses tied to statutory filings in 2024.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"image-section image-2_new_design\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Cost-Structure-Image.svg\" alt=\"Explore a Preview\"\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003csection class=\"highlight-box\"\u003e\n\u003cdiv class=\"highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Cost-Structure-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eContent rights and carriage\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"highlight-content\"\u003e\n\u003cp\u003eContent rights and carriage for Telenet encompass licensing for channels, sports and VOD libraries, with 2024 contracts featuring fixed minimum guarantees plus revenue-share clauses that drive predictable cash outflows; localization and distribution add translation, DRM and CDN costs; anti-piracy enforcement requires legal and monitoring spend to protect sublicensed assets across Belgium and Luxembourg.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003cdiv class=\"product-orange-section\"\u003e\n\u003cdiv class=\"product-box-orange-section4\"\u003e\n\u003cdiv class=\"title-row-orange-section\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Cost-Structure-Icon-Color-2.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eCustomer acquisition and care\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-orange-section blur_box\"\u003e\n\u003cp\u003eCustomer acquisition and care costs at Telenet combine marketing, promotions and distributor commissions (marketing spend ~6% of 2023 revenue of €2.11bn), device subsidies with installment plans (average handset subsidy ~€150–200), field installation and technician visits, and contact center staffing and training to support ~3.0m RGUs and maintain churn control.\u003c\/p\u003e\n\u003cp\u003e\u003c\/p\u003e\n\u003cul class=\"lst_crct\"\u003e\n\u003cli\u003eMarketing: ~6% revenue\u003c\/li\u003e\n\u003cli\u003eDevice subsidy: ~€150–200 avg\u003c\/li\u003e\n\u003cli\u003eInstallation\/field service: tech visits per install\u003c\/li\u003e\n\u003cli\u003eContact center: staffing \u0026amp; training for ~3.0m RGUs\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cbutton class=\"get_full_prdct_green\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"product-box-orange-section4\"\u003e\n\u003cdiv class=\"title-row-orange-section\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Cost-Structure-Icon-Color-2.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eOperations, IT, and energy\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-orange-section blur_box\"\u003e\n\u003cp\u003eNetwork operations, data centers and software dominate Telenet’s cost base, with 2024 network opex and capex together reported near €650m, driven by fiber rollout and cloud platforms; site leases, towers and maintenance add recurring costs, while power consumption—roughly 40 GWh\/year for infrastructure—pushes sustainability investments in efficient cooling and renewables; cybersecurity and data protection account for rising spend, with security budgets up ~15% in 2024.\u003c\/p\u003e\n\u003cp\u003e\u003c\/p\u003e\n\u003cul class=\"lst_crct\"\u003e\n\u003cli\u003eNetwork opex+capex: ~€650m (2024)\u003c\/li\u003e\n\u003cli\u003eEnergy: ~40 GWh\/year infrastructure\u003c\/li\u003e\n\u003cli\u003eSecurity spend growth: +15% (2024)\u003c\/li\u003e\n\u003cli\u003eRecurring site\/tower leases: significant share of fixed costs\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cbutton class=\"get_full_prdct_green\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003csection class=\"highlight-box\"\u003e\n\u003cdiv class=\"highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Cost-Structure-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003e2024 network cost base ~€650m; marketing ~6% rev; energy ~40 GWh; device subsidy €150–200\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"highlight-content\"\u003e\n\u003cp\u003eTelenet’s 2024 cost base centers on ~€650m network capex\/opex for fibre, DOCSIS and 5G rollout, plus site\/backhaul and CPE refreshes. Content rights, spectrum fees and regulatory compliance drive fixed recurring outflows; marketing ~6% of 2023 revenue (€2.11bn) and device subsidies (~€150–200 avg) inflate CAC. Energy (~40 GWh\/yr) and security (+15% spend) raise operating costs.\u003c\/p\u003e\n\u003ctable class=\"tbl_prdct green_head blur_tbl\"\u003e\n\u003cthead\u003e\u003ctr\u003e\n\u003cth\u003eMetric\u003c\/th\u003e\n\u003cth\u003e2024\u003c\/th\u003e\n\u003c\/tr\u003e\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003eCapex+Opex\u003c\/td\u003e\n\u003ctd\u003e~€650m\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eMarketing\u003c\/td\u003e\n\u003ctd\u003e~6% rev\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eDevice subsidy\u003c\/td\u003e\n\u003ctd\u003e€150–200\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eEnergy\u003c\/td\u003e\n\u003ctd\u003e~40 GWh\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003cbutton class=\"get_full_prdct_green\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\u003cdiv class=\"container_new_design\"\u003e\n\u003cdiv class=\"text-section text-1_new_design\"\u003e\n\u003cdiv class=\"frst_big_letter_heading\"\u003e\n\u003ch2\u003e\n\u003cspan class=\"frst_big_letter_letter green\"\u003eR\u003c\/span\u003e\u003cspan class=\"frst_big_letter_text\"\u003eevenue Streams\u003c\/span\u003e\n\u003c\/h2\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-wrapper orange\"\u003e\n\u003csection class=\"sub-highlight-box\"\u003e\n\u003cdiv class=\"sub-highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Revenue-Streams-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eBroadband and fixed services\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-content\"\u003e\n\u003cp\u003eMonthly subscriptions for internet and fixed telephony are the core recurring revenue for Telenet, serving c.2.4 million homes passed (2024) and delivering stable cash flow. Tiered speed plans and add-ons (TV, security, static IP) drive ARPU uplift across customer segments. Equipment rental (modems, set-top boxes) provides ancillary income and lowers churn. Multi-year contracts and minimum terms improve revenue predictability and reduce volatility.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003csection class=\"sub-highlight-box\"\u003e\n\u003cdiv class=\"sub-highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Revenue-Streams-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003ePay TV and content\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-content\"\u003e\n\u003cp\u003ePay TV and content generate recurring revenue via linear packages, premium channels and VOD, complemented by transactional rentals and PPV for sports\/events; upsells tied to exclusive content drive ARPU uplift. Advertising and platform partnerships add programmatic and sponsorship income. In 2024 Telenet reported around EUR 2.1bn group revenue, with TV services remaining a core margin contributor.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"image-section image-1_new_design\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Revenue-Streams-Image.svg\" alt=\"Explore a Preview\"\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003csection class=\"highlight-box\"\u003e\n\u003cdiv class=\"highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Revenue-Streams-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eMobile voice, data, and devices\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"highlight-content\"\u003e\n\u003cp\u003eMobile voice, data and devices drive Telenet Group Holding revenues through postpaid subscriptions, prepaid top-ups and roaming charges under the BASE and Telenet brands, with postpaid ARPU typically higher due to bundled plans. Handset sales and financing plans provide upfront revenue plus installment interest and reduce churn via device locks. Value-added services such as device insurance and international calling bundles boost usage and margin, especially on cross-border travel peaks in 2024.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003cdiv class=\"product-green-section\"\u003e\n\u003cdiv class=\"product-box-green-section4\"\u003e\n\u003cdiv class=\"title-row-green-section\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Revenue-Streams-Icon-Color-2.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eConvergent bundles\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-green-section blur_box\"\u003e\n\u003cp\u003eConvergent bundles raise wallet share through discounted multi-play packages, with Telenet reporting materially higher ARPU among bundlers versus standalones in 2024.\u003c\/p\u003e\n\u003cp\u003eFamily and multi-line plans drive stickiness and lower churn, boosting customer lifetime value as cross-product promotions lift upsell rates.\u003c\/p\u003e\n\u003cp\u003eLower churn translates into enhanced net revenue and margin stability for Telenet’s fixed-mobile convergent strategy.\u003c\/p\u003e\n\u003cul class=\"lst_crct\"\u003e\n\u003cli\u003eARPU uplift: higher for bundlers\u003c\/li\u003e\n\u003cli\u003eChurn: reduced for multi-play households\u003c\/li\u003e\n\u003cli\u003eCLV: increases via cross-sell\u003c\/li\u003e\n\u003cli\u003ePromotion ROI: positive on upsells\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cbutton class=\"get_full_prdct_orange\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"product-box-green-section4\"\u003e\n\u003cdiv class=\"title-row-green-section\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Revenue-Streams-Icon-Color-2.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eB2B and wholesale services\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-green-section blur_box\"\u003e\n\u003cp\u003eB2B and wholesale revenue centers on connectivity, VPN, security and managed services for enterprises, plus dedicated internet and SIP trunking for voice and UC solutions.\u003c\/p\u003e\n\u003cp\u003eWholesale access and MVNO fees supply recurring carrier-level income while professional services and installation generate one-time project revenue and higher margins.\u003c\/p\u003e\n\u003cp\u003eService bundles, SLAs and long-term contracts strengthen ARPU and churn resilience across business segments.\u003c\/p\u003e\n\u003cul class=\"lst_crct\"\u003e\n\u003cli\u003eConnectivity: recurring ARPU\u003c\/li\u003e\n\u003cli\u003eVPN\/security: managed services\u003c\/li\u003e\n\u003cli\u003eDedicated internet\/SIP: enterprise\u003c\/li\u003e\n\u003cli\u003eWholesale\/MVNO: carrier fees\u003c\/li\u003e\n\u003cli\u003eProfessional services: installation\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cbutton class=\"get_full_prdct_orange\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003csection class=\"highlight-box\"\u003e\n\u003cdiv class=\"highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Revenue-Streams-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eStable recurring revenue and ARPU lift, \u003cstrong\u003eEUR 2.1bn\u003c\/strong\u003e, \u003cstrong\u003e2.4m\u003c\/strong\u003e\n\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"highlight-content\"\u003e\n\u003cp\u003eCore recurring revenue from monthly internet and telephony (c.2.4m homes passed in 2024) and tiered add-ons drive stable cash flow and ARPU uplift; equipment rental and multi-year contracts improve predictability. Pay TV, VOD and advertising contributed to group revenue (approx. EUR 2.1bn in 2024) while mobile postpaid, device sales and bundles raise ARPU and reduce churn.\u003c\/p\u003e\n\u003ctable class=\"tbl_prdct green_head blur_tbl\"\u003e\n\u003cthead\u003e\u003ctr\u003e\n\u003cth\u003eMetric\u003c\/th\u003e\n\u003cth\u003e2024\u003c\/th\u003e\n\u003c\/tr\u003e\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003eGroup revenue\u003c\/td\u003e\n\u003ctd\u003eEUR 2.1bn\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eHomes passed\u003c\/td\u003e\n\u003ctd\u003e2.4m\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eCore streams\u003c\/td\u003e\n\u003ctd\u003eFixed, TV, Mobile, B2B\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003cbutton class=\"get_full_prdct_orange\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e","brand":"PESTEL Analysis","offers":[{"title":"Default Title","offer_id":58098493063516,"sku":"telenet-business-model-canvas","price":10.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0938\/8127\/0620\/files\/telenet-business-model-canvas.png?v=1781807448","url":"https:\/\/pestel-analysis.com\/products\/telenet-business-model-canvas","provider":"PESTEL ANALYSIS","version":"1.0","type":"link"}