{"product_id":"sanlam-business-model-canvas","title":"Sanlam Business Model Canvas","description":"\u003cdiv class=\"pr-shrt-dscr-wrapper orange\"\u003e\n\u003csection class=\"pr-shrt-dscr-box\"\u003e\n\u003cdiv class=\"pr-shrt-dscr-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/GENERAL-Magnifier-Icon.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eBusiness Model Canvas: Strategic blueprint to benchmark, scale and monetize financial services\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"pr-shrt-dscr-content\"\u003e\n\u003cp\u003eUnlock the full strategic blueprint behind Sanlam's business model. This comprehensive Business Model Canvas dissects value propositions, customer segments, revenue streams and partnerships to reveal how Sanlam scales and sustains growth. Download the editable Word \u0026amp; Excel files to benchmark, strategize, and act on proven industry tactics.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"container_new_design\"\u003e\n\u003cdiv class=\"text-section text-1_new_design\"\u003e\n\u003cdiv class=\"frst_big_letter_heading\"\u003e\n\u003ch2\u003e\n\u003cspan class=\"frst_big_letter_letter green\"\u003eP\u003c\/span\u003e\u003cspan class=\"frst_big_letter_text\"\u003eartnerships\u003c\/span\u003e\n\u003c\/h2\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-wrapper green\"\u003e\n\u003csection class=\"sub-highlight-box\"\u003e\n\u003cdiv class=\"sub-highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Partnerships-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eReinsurers and co-insurers\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-content\"\u003e\n\u003cp\u003eGlobal and regional reinsurers expand Sanlam’s capacity and stabilize results, with Swiss Re estimating global reinsurance premiums at about $330bn in 2024, enabling large and catastrophe risk coverage. Structured treaties and facultative placements optimize capital use and reduced volatility, often lowering capital charge by double digits. Co-insurance spreads exposure on complex corporate risks, while these partnerships strengthen pricing discipline and resilience across cycles.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003csection class=\"sub-highlight-box\"\u003e\n\u003cdiv class=\"sub-highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Partnerships-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eBancassurance and retail alliances\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-content\"\u003e\n\u003cp\u003eBank partners embed Sanlam life, credit-life and general insurance across branch and digital channels, cutting acquisition costs—industry estimates in 2024 show bancassurance can reduce CAC by about 30%—while data-sharing enables pre-approved offers and cross-sell lifts (conversion uplift ~40% in pilot programs); co-developed products are tailored to partner customer journeys, improving take-up and retention. \u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"image-section image-1_new_design\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Partnerships-Image.svg\" alt=\"Explore a Preview\"\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003csection class=\"highlight-box\"\u003e\n\u003cdiv class=\"highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Partnerships-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eBrokers, IFAs, and aggregator platforms\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"highlight-content\"\u003e\n\u003cp\u003eIndependent brokers and IFAs give Sanlam access to corporate and affluent segments across its 34-country footprint, tapping an institutional and HNW client base that complements direct channels. Aggregator platforms expanded digital reach in 2024, improving price transparency and contributing materially to online leads and application volumes. Incentive-aligned agreements focus on persistency and quality submissions, while structured training and digital tools boost case quality and compliance.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003cdiv class=\"product-green-section\"\u003e\n\u003cdiv class=\"product-box-green-section4\"\u003e\n\u003cdiv class=\"title-row-green-section\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Partnerships-Icon-Color-2.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eTechnology, fintech, and data vendors\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-green-section blur_box\"\u003e\n\u003cp\u003eTechnology, fintech, and data vendors power Sanlam’s straight-through processing and risk models via core systems, cloud platforms and analytics; global cloud spend reached about USD 600bn in 2024, accelerating STP adoption.\u003c\/p\u003e\n\u003cp\u003eFintech partners enable mobile onboarding, payments and micro-premiums, while diverse data sources improve underwriting and fraud detection; open APIs cut integration time and enable rapid new propositions.\u003c\/p\u003e\n\u003cp\u003e\u003c\/p\u003e\n\u003cul class=\"lst_crct\"\u003e\n\u003cli\u003eCore systems + cloud: STP backbone\u003c\/li\u003e\n\u003cli\u003eFintechs: mobile onboarding\/payments\u003c\/li\u003e\n\u003cli\u003eData: richer underwriting\/fraud\u003c\/li\u003e\n\u003cli\u003eOpen APIs: faster partner integration\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cbutton class=\"get_full_prdct_orange\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"product-box-green-section4\"\u003e\n\u003cdiv class=\"title-row-green-section\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Partnerships-Icon-Color-2.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eRegional JVs and ecosystem partners\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-green-section blur_box\"\u003e\n\u003cp\u003eRegional JVs with local insurers, health networks and telecoms boost Sanlam’s in‑country execution and regulatory acceptance, leveraging presence in 34 African markets; joint ventures accelerate entry and distribution while embedding protection across healthcare, mobility and agriculture. Partnerships have improved claims fulfilment and scaled customer experience through integrated platforms and agent networks in 2024.\u003c\/p\u003e\n\u003cp\u003e\u003c\/p\u003e\n\u003cul class=\"lst_crct\"\u003e\n\u003cli\u003e34 markets\u003c\/li\u003e\n\u003cli\u003eJVs drive faster regulatory approval\u003c\/li\u003e\n\u003cli\u003eEmbedded protection across healthcare\/mobility\/agri\u003c\/li\u003e\n\u003cli\u003eImproved claims fulfilment and CX at scale\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cbutton class=\"get_full_prdct_orange\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003csection class=\"highlight-box\"\u003e\n\u003cdiv class=\"highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Partnerships-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eReinsurers, bancassurance, cloud and JVs: scale capacity, cut CAC ~30%, speed STP\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"highlight-content\"\u003e\n\u003cp\u003eReinsurers (global premiums ~$330bn in 2024) and co-insurance expand capacity and reduce capital volatility; bancassurance cuts CAC ~30% and pilots show ~40% cross-sell uplift; fintechs\/cloud (global cloud spend ~$600bn in 2024) speed STP, onboarding and fraud detection; regional JVs across 34 markets accelerate entry, claims fulfilment and embedded protection.\u003c\/p\u003e\n\u003ctable class=\"tbl_prdct green_head blur_tbl\"\u003e\n\u003cthead\u003e\u003ctr\u003e\n\u003cth\u003ePartnership\u003c\/th\u003e\n\u003cth\u003e2024 metric\u003c\/th\u003e\n\u003cth\u003eImpact\u003c\/th\u003e\n\u003c\/tr\u003e\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003eReinsurers\u003c\/td\u003e\n\u003ctd\u003e$330bn premiums\u003c\/td\u003e\n\u003ctd\u003eCapacity, lower capital charge\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eBancassurance\u003c\/td\u003e\n\u003ctd\u003eCAC -30%\u003c\/td\u003e\n\u003ctd\u003eLower acquisition, +40% conversion\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eFintech\/Cloud\u003c\/td\u003e\n\u003ctd\u003e$600bn cloud spend\u003c\/td\u003e\n\u003ctd\u003eFaster STP\/onboarding\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eJVs\u003c\/td\u003e\n\u003ctd\u003e34 markets\u003c\/td\u003e\n\u003ctd\u003eFaster entry, better CX\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003cbutton class=\"get_full_prdct_orange\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003cdiv class=\"product-includes\"\u003e\n\u003ch2\u003eWhat is included in the product\u003c\/h2\u003e\n\u003cdiv class=\"product-box-includes\"\u003e\n\u003cdiv class=\"title-row-includes\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/GENERAL-Word-Icon.svg\" alt=\"Word Icon\"\u003e\n\u003cstrong\u003eDetailed Word Document\u003c\/strong\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-includes\"\u003e\n\u003cp\u003eA comprehensive Business Model Canvas for Sanlam, detailing customer segments, channels, value propositions, revenue streams and key activities across the 9 BMC blocks. Includes competitive advantages, linked SWOT insights, real-world operations and strategic guidance for investors and analysts.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"plus-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/GENERAL-Plus-Icon.svg\" alt=\"Plus Icon\"\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"product-box-includes\"\u003e\n\u003cdiv class=\"title-row-includes\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/GENERAL-Excel-Icon.svg\" alt=\"Excel Icon\"\u003e\n\u003cstrong\u003eCustomizable Excel Spreadsheet\u003c\/strong\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-includes\"\u003e\n\u003cp\u003eHigh-level view of Sanlam’s business model with editable cells to relieve strategic planning pain points, saving hours of formatting while enabling quick team collaboration and side-by-side comparisons.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"container_new_design\"\u003e\n\u003cdiv class=\"text-section text-2_new_design\"\u003e\n\u003cdiv class=\"frst_big_letter_heading\"\u003e\n\u003ch2\u003e\n\u003cspan class=\"frst_big_letter_letter orange\"\u003eA\u003c\/span\u003e\u003cspan class=\"frst_big_letter_text\"\u003ectivities\u003c\/span\u003e\n\u003c\/h2\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-wrapper orange\"\u003e\n\u003csection class=\"sub-highlight-box\"\u003e\n\u003cdiv class=\"sub-highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Activities-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eUnderwriting and pricing\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-content\"\u003e\n\u003cp\u003eUnderwriting and pricing balance risk selection across life, health and P\u0026amp;C to align growth with profitability, using actuarial models and experience studies to set rates and benefits; continuous calibration counters anti-selection and inflation while portfolio steering adjusts mix and reinsurance to optimize capital and claims volatility.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003csection class=\"sub-highlight-box\"\u003e\n\u003cdiv class=\"sub-highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Activities-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eInvestment and asset management\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-content\"\u003e\n\u003cp\u003eSanlam manages over R1 trillion in policyholder and third-party assets (2024), allocating across fixed income, equity and alternatives; ALM processes align duration and liquidity to liabilities to reduce interest-rate and cashflow mismatch. Robust stewardship, capital and risk controls protect solvency metrics, while fee-generating discretionary and institutional mandates diversify earnings streams.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"image-section image-2_new_design\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Activities-Image.svg\" alt=\"Explore a Preview\"\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003csection class=\"highlight-box\"\u003e\n\u003cdiv class=\"highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Activities-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eClaims and policy servicing\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"highlight-content\"\u003e\n\u003cp\u003eFast, fair claims handling is core to Sanlam’s retention strategy, with digitized FNOL, fraud analytics and straight-through processing cutting cycle times and dispute rates. Digitization initiatives in 2024 saw many insurers report ~70% improvements in speed-to-pay and customer satisfaction. Policy administration enables timely endorsements, renewals and beneficiary changes while service KPIs (turnaround, claims accuracy) drive NPS and persistency.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003cdiv class=\"product-orange-section\"\u003e\n\u003cdiv class=\"product-box-orange-section4\"\u003e\n\u003cdiv class=\"title-row-orange-section\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Activities-Icon-Color-2.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eProduct design and distribution enablement\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-orange-section blur_box\"\u003e\n\u003cp\u003eProduct design and distribution enablement focuses on modular, market-fit solutions for retail, SME and institutional clients, aligned to Sanlam's 2024 strategic priorities; pricing engines, illustrations and advisor tools are maintained for rapid customization and compliance.\u003c\/p\u003e\n\u003cp\u003eProducts are embedded in partner and digital journeys with regulatory and TCF alignment to protect customers and reduce time-to-market.\u003c\/p\u003e\n\u003cul class=\"lst_crct\"\u003e\n\u003cli\u003e2024 strategic focus: modular products\u003c\/li\u003e\n\u003cli\u003ePricing engines, illustrations, advisor tools\u003c\/li\u003e\n\u003cli\u003eEmbedded in partner\/digital journeys\u003c\/li\u003e\n\u003cli\u003eRegulatory and TCF alignment\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cbutton class=\"get_full_prdct_green\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"product-box-orange-section4\"\u003e\n\u003cdiv class=\"title-row-orange-section\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Activities-Icon-Color-2.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eRisk, compliance, and capital management\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-orange-section blur_box\"\u003e\n\u003cp\u003eORSA, regular stress testing and continuous solvency monitoring under Solvency II and FSCA-aligned frameworks protect Sanlam's balance sheet strength and capital adequacy in 2024, guiding risk appetite and contingency planning. Compliance frameworks meet multi-jurisdictional rules across South Africa, the UK and Africa. Capital allocation prioritises ROE and targeted growth, with reinsurance and hedging mitigating volatility.\u003c\/p\u003e\n\u003cp\u003e\u003c\/p\u003e\n\u003cul class=\"lst_crct\"\u003e\n\u003cli\u003eORSA \u0026amp; stress tests: scenario-driven capital planning\u003c\/li\u003e\n\u003cli\u003eCompliance: Solvency II \/ FSCA alignment\u003c\/li\u003e\n\u003cli\u003eCapital allocation: ROE-focused, growth prioritised\u003c\/li\u003e\n\u003cli\u003eRisk transfer: reinsurance \u0026amp; hedging reduce volatility\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cbutton class=\"get_full_prdct_green\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003csection class=\"highlight-box\"\u003e\n\u003cdiv class=\"highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Activities-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eUnderwriting, pricing \u0026amp; ALM drive growth; \u003cstrong\u003eR1T+\u003c\/strong\u003e AUM, claims ~70% faster\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"highlight-content\"\u003e\n\u003cp\u003eUnderwriting, pricing and ALM drive profitable growth across life, health and P\u0026amp;C; Sanlam manages over R1 trillion in assets (2024) with ORSA-led capital planning, digitized claims cutting speed-to-pay ~70% and modular products embedded in partner journeys to shorten time-to-market.\u003c\/p\u003e\n\u003ctable class=\"tbl_prdct green_head blur_tbl\"\u003e\n\u003cthead\u003e\u003ctr\u003e\n\u003cth\u003eMetric\u003c\/th\u003e\n\u003cth\u003e2024\u003c\/th\u003e\n\u003c\/tr\u003e\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003eAUM\u003c\/td\u003e\n\u003ctd\u003eR1 trillion+\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eDigitization speed gain\u003c\/td\u003e\n\u003ctd\u003e~70%\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003cbutton class=\"get_full_prdct_green\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003cdiv class=\"container_new_design\"\u003e\n\u003cdiv class=\"text-section text-1_new_design\"\u003e\n\u003ch2\u003e\n\u003cspan style=\"color: #3BB77E;\"\u003eFull Version Awaits\u003c\/span\u003e\u003cbr\u003e Business Model Canvas\u003c\/h2\u003e\n\u003cp\u003eThe document you’re previewing is the actual Sanlam Business Model Canvas you’ll receive after purchase, not a mockup or teaser. When you complete your order, you’ll get this exact file in full, ready-to-edit format (Word and Excel where applicable). No surprises—what you see is what you’ll download and use.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"image-section image-1_new_design\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/GENERAL-Explore-Preview.svg\" alt=\"Explore a Preview\"\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"container_new_design\"\u003e\n\u003cdiv class=\"text-section text-1_new_design\"\u003e\n\u003cdiv class=\"frst_big_letter_heading\"\u003e\n\u003ch2\u003e\n\u003cspan class=\"frst_big_letter_letter green\"\u003eR\u003c\/span\u003e\u003cspan class=\"frst_big_letter_text\"\u003eesources\u003c\/span\u003e\n\u003c\/h2\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-wrapper orange\"\u003e\n\u003csection class=\"sub-highlight-box\"\u003e\n\u003cdiv class=\"sub-highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Resources-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eBrand, trust, and licenses\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-content\"\u003e\n\u003cp\u003eSanlam’s recognised brand and R1+ trillion assets under management in 2024 boost acquisition reach and pricing power while its 106-year history underpins trust. Licences across 34 countries enable full product breadth and cross‑border distribution. A long claims‑paying reputation lowers perceived counterparty risk, and established regulator relationships speed approvals for product launches and capital moves.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003csection class=\"sub-highlight-box\"\u003e\n\u003cdiv class=\"sub-highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Resources-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eHuman capital and advisory expertise\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-content\"\u003e\n\u003cp\u003eActuaries, underwriters, portfolio managers and advisors form Sanlam’s core advantage, supported by a 106-year history and presence in 34 countries that scale expertise and distribution. Continuous training, professional accreditation and proprietary modelling tools raise productivity and risk pricing precision. Relationship managers deepen corporate and HNW ties, leveraging client networks across markets. A culture prioritising compliance and client outcomes underpins all roles.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"image-section image-1_new_design\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Resources-Image.svg\" alt=\"Explore a Preview\"\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003csection class=\"highlight-box\"\u003e\n\u003cdiv class=\"highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Resources-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eCapital base and balance sheet\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"highlight-content\"\u003e\n\u003cp\u003eSanlam's strong solvency cover (around 2.0x in 2024) underpins growth, supports guarantees and with‑profits liabilities and enables strategic capital allocation. Robust liquidity buffers (circa R30bn) absorb claims spikes and market shocks while preserving client confidence. Integrated investment platforms deploy AUM of about R1.2 trillion efficiently across mandates. Investment‑grade ratings (A‑) lower reinsurance and funding costs.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003cdiv class=\"product-green-section\"\u003e\n\u003cdiv class=\"product-box-green-section4\"\u003e\n\u003cdiv class=\"title-row-green-section\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Resources-Icon-Color-2.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eDistribution networks and platforms\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-green-section blur_box\"\u003e\n\u003cp\u003eSanlam leverages tied agents, brokers, partner banks and digital portals to provide omnichannel reach across about 35 countries, serving millions of customers.\u003c\/p\u003e\n\u003cp\u003eCentral CRM and lead-management systems coordinate sales and customer journeys while APIs integrate Sanlam platforms into partner ecosystems.\u003c\/p\u003e\n\u003cp\u003eData-driven targeting—using behavioural and claims data—boosts conversion and policy persistency through personalised offers and retention analytics.\u003c\/p\u003e\n\u003cul class=\"lst_crct\"\u003e\n\u003cli\u003eAgents\/brokers\/banks\/digital\u003c\/li\u003e\n\u003cli\u003eCRM + lead management\u003c\/li\u003e\n\u003cli\u003eAPI partner integration\u003c\/li\u003e\n\u003cli\u003eData-driven targeting\/persistency\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cbutton class=\"get_full_prdct_orange\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"product-box-green-section4\"\u003e\n\u003cdiv class=\"title-row-green-section\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Resources-Icon-Color-2.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eData, analytics, and core systems\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-green-section blur_box\"\u003e\n\u003cp\u003ePolicy administration, pricing engines and claims platforms enable scale and straight-through processing across millions of policies; data lakes and actuarial\/ML models power underwriting, lapse and fraud scores; automation lowers unit costs and shortens processing times; robust cybersecurity protects customer and financial data, supporting Sanlam’s R1.1 trillion AUM and administration scale in 2024.\u003c\/p\u003e\n\u003cp\u003e\u003c\/p\u003e\n\u003cul class=\"lst_crct\"\u003e\n\u003cli\u003ePolicy admin: scale and straight-through processing\u003c\/li\u003e\n\u003cli\u003ePricing\/claims: real-time decisioning\u003c\/li\u003e\n\u003cli\u003eData lakes: underwriting, lapse, fraud models\u003c\/li\u003e\n\u003cli\u003eAutomation: lower unit costs\u003c\/li\u003e\n\u003cli\u003eCybersecurity: data and financial protection\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cbutton class=\"get_full_prdct_orange\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003csection class=\"highlight-box\"\u003e\n\u003cdiv class=\"highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Resources-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003e\n\u003cstrong\u003eR1.2tr\u003c\/strong\u003e AUM, \u003cstrong\u003e34\u003c\/strong\u003e countries, \u003cstrong\u003eA-\u003c\/strong\u003e rating\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"highlight-content\"\u003e\n\u003cp\u003eSanlam’s R1.2tr AUM and recognised brand across 34 countries drive distribution and pricing power; solvency cover ~2.0x and liquidity ~R30bn support guarantees and shock absorption. Core talent—actuaries, underwriters, portfolio managers and advisors—plus CRM, APIs and data lakes enable scale and personalised retention. Investment‑grade A‑ rating and R1.1tr administration scale lower funding and operating costs.\u003c\/p\u003e\n\u003ctable class=\"tbl_prdct green_head blur_tbl\"\u003e\n\u003cthead\u003e\u003ctr\u003e\n\u003cth\u003eMetric\u003c\/th\u003e\n\u003cth\u003e2024\u003c\/th\u003e\n\u003c\/tr\u003e\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003eAUM\u003c\/td\u003e\n\u003ctd\u003eR1.2 trillion\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eAdmin AUM\u003c\/td\u003e\n\u003ctd\u003eR1.1 trillion\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eSolvency cover\u003c\/td\u003e\n\u003ctd\u003e~2.0x\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eLiquidity buffer\u003c\/td\u003e\n\u003ctd\u003e~R30 billion\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eCountries\u003c\/td\u003e\n\u003ctd\u003e34\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eRating\u003c\/td\u003e\n\u003ctd\u003eA‑\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003cbutton class=\"get_full_prdct_orange\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\u003cdiv class=\"container_new_design\"\u003e\n\u003cdiv class=\"text-section text-2_new_design\"\u003e\n\u003cdiv class=\"frst_big_letter_heading\"\u003e\n\u003ch2\u003e\n\u003cspan class=\"frst_big_letter_letter orange\"\u003eV\u003c\/span\u003e\u003cspan class=\"frst_big_letter_text\"\u003ealue Propositions\u003c\/span\u003e\n\u003c\/h2\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-wrapper orange\"\u003e\n\u003csection class=\"sub-highlight-box\"\u003e\n\u003cdiv class=\"sub-highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Value-Propositions-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eComprehensive, one-stop financial solutions\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-content\"\u003e\n\u003cp\u003eSanlam offers life, health, general insurance, investments and wealth services under one roof, simplifying planning with coordinated advice across product lines. This reduces client friction and duplication while enabling bundling savings and loyalty benefits that boost retention. In 2024 Sanlam managed roughly R1.2 trillion in assets under management and administration, supporting integrated client solutions.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003csection class=\"sub-highlight-box\"\u003e\n\u003cdiv class=\"sub-highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Value-Propositions-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eAdvice-led, tailored outcomes\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-content\"\u003e\n\u003cp\u003eSanlam's advice-led financial planning aligns products to client goals and risk appetite, leveraging R1.2 trillion AUM (2024) to tailor solutions. Modular cover adapts across lifecycles, enabling staged increases or reductions in cover. Transparent fees and reporting boost trust, while specialist teams handle complex corporate needs.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"image-section image-2_new_design\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Value-Propositions-Image.svg\" alt=\"Explore a Preview\"\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003csection class=\"highlight-box\"\u003e\n\u003cdiv class=\"highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Value-Propositions-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003ePan-African reach with local insight\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"highlight-content\"\u003e\n\u003cp\u003eSanlam’s pan-African footprint spans 30+ markets, combining on-the-ground teams that adapt to regulatory and cultural nuances. Local underwriting and claims hubs in core jurisdictions improve relevance and turnaround times. Regional scale lowers unit costs and deepens product suites, while cross-border capabilities support multinationals operating across 20+ African jurisdictions.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003cdiv class=\"product-orange-section\"\u003e\n\u003cdiv class=\"product-box-orange-section4\"\u003e\n\u003cdiv class=\"title-row-orange-section\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Value-Propositions-Icon-Color-2.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eReliable claims and service excellence\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-orange-section blur_box\"\u003e\n\u003cp\u003eFast adjudication and clear communication reduce customer stress, with Sanlam reporting improved turnaround times and higher claims satisfaction in 2024, reinforcing trust from retail and corporate clients. Digital self-service portals and apps complement human advisors, lowering operational cost per claim while preserving high-touch support for complex cases. Proven payout history and formal service SLAs underpin enterprise relationships and renewal confidence.\u003c\/p\u003e\n\u003cp\u003e\u003c\/p\u003e\n\u003cul class=\"lst_crct\"\u003e\n\u003cli\u003eTurnaround: faster adjudication\u003c\/li\u003e\n\u003cli\u003eChannels: digital plus human\u003c\/li\u003e\n\u003cli\u003eTrust: consistent payouts\u003c\/li\u003e\n\u003cli\u003eGovernance: SLA-backed enterprise deals\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cbutton class=\"get_full_prdct_green\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"product-box-orange-section4\"\u003e\n\u003cdiv class=\"title-row-orange-section\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Value-Propositions-Icon-Color-2.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eFinancial strength and disciplined risk\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-orange-section blur_box\"\u003e\n\u003cp\u003eSolid capital and reinsurance arrangements (supporting roughly R1.3 trillion AUM in 2024) back policy promises, while prudent asset-liability management stabilises returns and reduces volatility; robust governance frameworks and risk limits cut downside surprises, delivering long-term reliability for clients.\u003c\/p\u003e\n\u003cp\u003e\u003c\/p\u003e\n\u003cul class=\"lst_crct\"\u003e\n\u003cli\u003eCapital buffer: diversified reinsurance and capital\u003c\/li\u003e\n\u003cli\u003eALM: volatility dampening, stable yields\u003c\/li\u003e\n\u003cli\u003eGovernance: strict risk controls, fewer shocks\u003c\/li\u003e\n\u003cli\u003eClient benefit: dependable long-term payouts\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cbutton class=\"get_full_prdct_green\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003csection class=\"highlight-box\"\u003e\n\u003cdiv class=\"highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Value-Propositions-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eAdvice-led pan-African insurer: \u003cstrong\u003eR1.2 trillion\u003c\/strong\u003e AUM, \u003cstrong\u003e~R1.3 trillion\u003c\/strong\u003e backing, \u003cstrong\u003e30+\u003c\/strong\u003e markets\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"highlight-content\"\u003e\n\u003cp\u003eSanlam bundles life, health, general insurance and wealth under one advice-led platform, managing roughly R1.2 trillion AUM in 2024 to deliver coordinated, modular solutions and loyalty savings. Pan-African scale (30+ markets, cross-border capability in 20+ jurisdictions) lowers unit cost and improves local relevance. Strong capital\/reinsurance (backing ~R1.3 trillion in 2024) and faster claims turnaround support dependable payouts.\u003c\/p\u003e\n\u003ctable class=\"tbl_prdct green_head blur_tbl\"\u003e\n\u003cthead\u003e\u003ctr\u003e\n\u003cth\u003eMetric\u003c\/th\u003e\n\u003cth\u003e2024\u003c\/th\u003e\n\u003c\/tr\u003e\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003eAssets under management\u003c\/td\u003e\n\u003ctd\u003eR1.2 trillion\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eCapital\/reinsurance backing\u003c\/td\u003e\n\u003ctd\u003e~R1.3 trillion\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eMarkets served\u003c\/td\u003e\n\u003ctd\u003e30+ African markets\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eCross-border jurisdictions\u003c\/td\u003e\n\u003ctd\u003e20+\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003cbutton class=\"get_full_prdct_green\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003cdiv class=\"container_new_design\"\u003e\n\u003cdiv class=\"text-section text-1_new_design\"\u003e\n\u003cdiv class=\"frst_big_letter_heading\"\u003e\n\u003ch2\u003e\n\u003cspan class=\"frst_big_letter_letter green\"\u003eC\u003c\/span\u003e\u003cspan class=\"frst_big_letter_text\"\u003eustomer Relationships\u003c\/span\u003e\n\u003c\/h2\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-wrapper orange\"\u003e\n\u003csection class=\"sub-highlight-box\"\u003e\n\u003cdiv class=\"sub-highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Customer-Relationships-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003ePersonal advisory and planning\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-content\"\u003e\n\u003cp\u003eFace-to-face and virtual advisors at Sanlam (106-year history as of 2024) build long-term trust through personalised plans and regular reviews. Needs analysis and periodic reviews keep cover aligned to life-stage changes. Goal tracking and behavioural nudges lift engagement and measurable outcomes. Longer relationship tenure increases referrals and cross-sell opportunities for the group.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003csection class=\"sub-highlight-box\"\u003e\n\u003cdiv class=\"sub-highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Customer-Relationships-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eDigital self-service and automation\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-content\"\u003e\n\u003cp\u003eSanlam apps and web portals process quotes, onboarding and claims end-to-end, delivering 24\/7 access that McKinsey estimates can reduce service costs by up to 30% and cut wait times substantially; behavioral and life-event data enable personalization that Accenture finds can boost engagement 20–40%; chat and bots handle roughly 70% of routine queries, accelerating resolution and lowering operational spend.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"image-section image-1_new_design\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Customer-Relationships-Image.svg\" alt=\"Explore a Preview\"\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003csection class=\"highlight-box\"\u003e\n\u003cdiv class=\"highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Customer-Relationships-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eKey account and broker management\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"highlight-content\"\u003e\n\u003cp\u003eDedicated key-account and broker-management teams service corporate clients and intermediaries, leveraging Sanlam Group scale (around R1.2 trillion assets under management in 2024) to allocate specialist underwriting and claims resources.\u003c\/p\u003e\n\u003cp\u003eStrict SLAs, real-time dashboards and underwriting clinics have shortened placement cycles and improved hit-rates, while co-marketing and training programs expand distribution capacity and lift product quality.\u003c\/p\u003e\n\u003cp\u003eContinuous feedback loops from brokers and corporates feed product upgrades and pricing refinements, driving retention and higher-margin business.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003cdiv class=\"product-green-section\"\u003e\n\u003cdiv class=\"product-box-green-section4\"\u003e\n\u003cdiv class=\"title-row-green-section\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Customer-Relationships-Icon-Color-2.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eEducation and financial wellness\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-green-section blur_box\"\u003e\n\u003cp\u003eContent and digital tools boost financial literacy and client engagement, while workplace programs raise employee benefits uptake; calculators and seminars simplify complex choices, and transparent guidance builds long-term trust in Sanlam relationships.\u003c\/p\u003e\n\u003cp\u003e\u003c\/p\u003e\n\u003cul class=\"lst_crct\"\u003e\n\u003cli\u003eContent-driven engagement\u003c\/li\u003e\n\u003cli\u003eWorkplace benefits uptake\u003c\/li\u003e\n\u003cli\u003eDecision-making tools\u003c\/li\u003e\n\u003cli\u003eTransparency = trust\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cbutton class=\"get_full_prdct_orange\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"product-box-green-section4\"\u003e\n\u003cdiv class=\"title-row-green-section\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Customer-Relationships-Icon-Color-2.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eLoyalty, retention, and remediation\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-green-section blur_box\"\u003e\n\u003cp\u003eLoyalty, retention and remediation at Sanlam use rewards, bundling and no-claim benefits to raise stickiness; targeted offers and proactive lapse prevention saved an estimated 2024 cohort lapse rate by up to 15% in peer programs, while service recovery converts complaints into measurable loyalty uplift and NPS gains.\u003c\/p\u003e\n\u003cp\u003e\u003c\/p\u003e\n\u003cul class=\"lst_crct\"\u003e\n\u003cli\u003eRewards: retention+\u003c\/li\u003e\n\u003cli\u003eBundling: cross-sell lift\u003c\/li\u003e\n\u003cli\u003eNo-claim: renewals+\u003c\/li\u003e\n\u003cli\u003eProactive lapse: saves policies\u003c\/li\u003e\n\u003cli\u003eService recovery: complaint→loyalty\u003c\/li\u003e\n\u003cli\u003eData-driven: targets at-risk\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cbutton class=\"get_full_prdct_orange\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003csection class=\"highlight-box\"\u003e\n\u003cdiv class=\"highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Customer-Relationships-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eHybrid advisors + bots cut service costs \u003cstrong\u003e30%\u003c\/strong\u003e, boost engagement\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"highlight-content\"\u003e\n\u003cp\u003eSanlam (106 years in 2024; AUM ~R1.2tn) combines face-to-face and digital advisors to drive long-term retention, cross-sell and referrals. 24\/7 portals and bots handle ~70% routine queries, cutting service costs up to 30% and boosting engagement 20–40%. Proactive lapse prevention and rewards reduced cohort lapses by up to 15% in peer programs.\u003c\/p\u003e\n\u003ctable class=\"tbl_prdct green_head blur_tbl\"\u003e\n\u003cthead\u003e\u003ctr\u003e\n\u003cth\u003eMetric\u003c\/th\u003e\n\u003cth\u003e2024\u003c\/th\u003e\n\u003c\/tr\u003e\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003eAUM\u003c\/td\u003e\n\u003ctd\u003eR1.2tn\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eHeritage\u003c\/td\u003e\n\u003ctd\u003e106 years\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eDigital cost save\u003c\/td\u003e\n\u003ctd\u003e~30%\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eEngagement uplift\u003c\/td\u003e\n\u003ctd\u003e20–40%\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eBot handling\u003c\/td\u003e\n\u003ctd\u003e~70%\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eLapse prevention\u003c\/td\u003e\n\u003ctd\u003eup to 15%\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003cbutton class=\"get_full_prdct_orange\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\u003cdiv class=\"container_new_design\"\u003e\n\u003cdiv class=\"text-section text-2_new_design\"\u003e\n\u003cdiv class=\"frst_big_letter_heading\"\u003e\n\u003ch2\u003e\n\u003cspan class=\"frst_big_letter_letter orange\"\u003eC\u003c\/span\u003e\u003cspan class=\"frst_big_letter_text\"\u003ehannels\u003c\/span\u003e\n\u003c\/h2\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-wrapper orange\"\u003e\n\u003csection class=\"sub-highlight-box\"\u003e\n\u003cdiv class=\"sub-highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Channels-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eTied advisors and agents\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-content\"\u003e\n\u003cp\u003eSanlams owned tied-adviser force, about 7,000 advisers across key markets, delivers branded advice and centralized control, supporting the group which reported assets under management and administration of roughly R1.3 trillion in FY2024. Training and supervision frameworks enforce compliance and consistency across channels. Local branches build community trust and referral flows. Productivity tools and CRM integration raise lead conversion and adviser efficiency.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003csection class=\"sub-highlight-box\"\u003e\n\u003cdiv class=\"sub-highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Channels-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eIndependent brokers and IFAs\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-content\"\u003e\n\u003cp\u003eIndependent brokers and IFAs give Sanlam direct access to corporate and affluent clients with complex needs, leveraging the group’s circa R1.3 trillion AUM in 2024 to underpin bespoke solutions. Comparative selling by brokers widens product consideration and market reach. Competitive terms and high-service standards secure shelf space across major broker networks. Co-developed propositions are tailored to fit broker workflows and compliance processes.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"image-section image-2_new_design\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Channels-Image.svg\" alt=\"Explore a Preview\"\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003csection class=\"highlight-box\"\u003e\n\u003cdiv class=\"highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Channels-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eBancassurance and fintech embeds\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"highlight-content\"\u003e\n\u003cp\u003eBank branches and apps embed protection at point of need, driving credit life and savings wrappers that align directly with lending and deposit products; bancassurance channels account for about 40% of life premiums globally (McKinsey 2023). APIs power fintech and super-app placements, with open-banking integrations exceeding 70% in leading markets (2024 Open Banking Monitor). Leveraging existing bank customer bases lowers CAC by a material margin versus direct channels.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003cdiv class=\"product-orange-section\"\u003e\n\u003cdiv class=\"product-box-orange-section4\"\u003e\n\u003cdiv class=\"title-row-orange-section\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Channels-Icon-Color-2.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eDirect digital platforms\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-orange-section blur_box\"\u003e\n\u003cp\u003eDirect digital platforms power Sanlam quote-bind-claim journeys via website and mobile, with marketing funnels capturing and nurturing leads and straight-through processing cutting cycle times—industry studies in 2024 show STP can reduce processing time by up to 70% while digital self-service lowers operating costs by about 30% versus agent-led channels.\u003c\/p\u003e\n\u003cp\u003e\u003c\/p\u003e\n\u003cul class=\"lst_crct\"\u003e\n\u003cli\u003equote-bind-claim\u003c\/li\u003e\n\u003cli\u003emarketing funnels\u003c\/li\u003e\n\u003cli\u003estraight-through processing ~70%\u003c\/li\u003e\n\u003cli\u003eself-service cost reduction ~30%\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cbutton class=\"get_full_prdct_green\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"product-box-orange-section4\"\u003e\n\u003cdiv class=\"title-row-orange-section\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Channels-Icon-Color-2.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eCorporate and affinity programs\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-orange-section blur_box\"\u003e\n\u003cp\u003eCorporate and affinity programs leverage employee benefits, group risk and pension schemes to drive scale and predictable premium flows, while affinity groups give targeted reach into niche segments. Custom SLAs and pricing secure tenders and onsite activations boost enrollment and retention.\u003c\/p\u003e\n\u003cp\u003e\u003c\/p\u003e\n\u003cul class=\"lst_crct\"\u003e\n\u003cli\u003eEmployee benefits: scale driver\u003c\/li\u003e\n\u003cli\u003eGroup risk + pensions: predictable revenue\u003c\/li\u003e\n\u003cli\u003eAffinity: targeted distribution\u003c\/li\u003e\n\u003cli\u003eCustom SLAs\/pricing: tender wins\u003c\/li\u003e\n\u003cli\u003eOnsite activations: higher participation\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cbutton class=\"get_full_prdct_green\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003csection class=\"highlight-box\"\u003e\n\u003cdiv class=\"highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Channels-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003e\u003c\/h3\u003e\n\u003cp\u003eMulti-channel: \u003cstrong\u003e7k\u003c\/strong\u003e advisers, bancassurance 40%, STP 70% faster\u003c\/p\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"highlight-content\"\u003e\n\u003cp\u003eSanlam uses a multi-channel model: 7,000 tied advisers and local branches deliver branded advice and compliance; independent brokers\/IFAs access affluent and corporate clients; bancassurance and APIs embed protection at point of need; direct digital platforms drive quote-bind-claim and STP. Training, CRM and co-developed propositions boost conversion and lower CAC.\u003c\/p\u003e\n\u003ctable class=\"tbl_prdct green_head blur_tbl\"\u003e\n\u003cthead\u003e\u003ctr\u003e\n\u003cth\u003eMetric\u003c\/th\u003e\n\u003cth\u003eValue\u003c\/th\u003e\n\u003c\/tr\u003e\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003eAUM FY2024\u003c\/td\u003e\n\u003ctd\u003eR1.3 trillion\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eTied advisers\u003c\/td\u003e\n\u003ctd\u003e~7,000\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eBancassurance share\u003c\/td\u003e\n\u003ctd\u003e~40% life premiums (McKinsey 2023)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eSTP impact\u003c\/td\u003e\n\u003ctd\u003e~70% faster\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eSelf-service cost\u003c\/td\u003e\n\u003ctd\u003e~30% lower\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003cbutton class=\"get_full_prdct_green\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003cdiv class=\"container_new_design\"\u003e\n\u003cdiv class=\"text-section text-1_new_design\"\u003e\n\u003cdiv class=\"frst_big_letter_heading\"\u003e\n\u003ch2\u003e\n\u003cspan class=\"frst_big_letter_letter green\"\u003eC\u003c\/span\u003e\u003cspan class=\"frst_big_letter_text\"\u003eustomer Segments\u003c\/span\u003e\n\u003c\/h2\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-wrapper orange\"\u003e\n\u003csection class=\"sub-highlight-box\"\u003e\n\u003cdiv class=\"sub-highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Customer-Segments-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eMass retail and emerging consumers\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-content\"\u003e\n\u003cp\u003eMass retail and emerging consumers demand affordable protection, savings and micro-solutions with average ticket sizes kept low to enable high-volume scale; in 2024 digital channels (mobile onboarding\/payments) drove over 40% of new retail acquisitions for leading insurers, highlighting that simple onboarding and mobile payments are critical, while targeted financial education programs measurably reduce underinsurance.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003csection class=\"sub-highlight-box\"\u003e\n\u003cdiv class=\"sub-highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Customer-Segments-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eAffluent and high-net-worth\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-content\"\u003e\n\u003cp\u003eAffluent and high-net-worth clients receive bespoke wealth, estate and risk solutions from Sanlam, emphasizing discretionary mandates and trust structures to preserve capital and succession outcomes.\u003c\/p\u003e\n\u003cp\u003eService intensity and confidentiality are paramount, with dedicated relationship teams and tailored reporting for UHNW families.\u003c\/p\u003e\n\u003cp\u003eMulti-jurisdiction needs are common; Sanlam reported approximately ZAR 1.2 trillion assets under management in 2024 to support cross-border structuring and advisory.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"image-section image-1_new_design\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Customer-Segments-Image.svg\" alt=\"Explore a Preview\"\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003csection class=\"highlight-box\"\u003e\n\u003cdiv class=\"highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Customer-Segments-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eSMEs and mid-market businesses\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"highlight-content\"\u003e\n\u003cp\u003ePackage policies for property, liability and employee benefits tailored to SMEs and mid-market firms, with cashflow-friendly premiums and embedded risk services; advisory support for compliance and continuity and fast claims to keep operations running — addressing needs of the global SME sector, which comprises about 90% of businesses and provides roughly 50% of employment (World Bank data).\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003cdiv class=\"product-green-section\"\u003e\n\u003cdiv class=\"product-box-green-section4\"\u003e\n\u003cdiv class=\"title-row-green-section\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Customer-Segments-Icon-Color-2.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eLarge corporates and institutions\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-green-section blur_box\"\u003e\n\u003cp\u003eLarge corporates and institutions use Sanlam for complex risk transfer, captive solutions and pension management; Sanlam delivers multi-country placement with consolidated reporting and customized SLAs and governance frameworks. Investment mandates are crafted to complement benefits and liability profiles, aligning asset strategy with fiduciary needs.\u003c\/p\u003e\n\u003cp\u003e\u003c\/p\u003e\n\u003cul class=\"lst_crct\"\u003e\n\u003cli\u003eComplex risk transfer \u0026amp; captive solutions\u003c\/li\u003e\n\u003cli\u003eMulti-country placement: 34 African countries (2024)\u003c\/li\u003e\n\u003cli\u003eConsolidated reporting \u0026amp; custom SLAs\u003c\/li\u003e\n\u003cli\u003eInvestment mandates aligned to benefits\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cbutton class=\"get_full_prdct_orange\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"product-box-green-section4\"\u003e\n\u003cdiv class=\"title-row-green-section\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Customer-Segments-Icon-Color-2.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003ePublic sector and development segments\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-green-section blur_box\"\u003e\n\u003cp\u003eSanlam targets public sector and development clients via group schemes, financial inclusion initiatives and social protection programs, leveraging partnerships with agencies and NGOs to broaden reach. Simplified KYC and mobile disbursements enable low-friction enrollment and payout in remote areas. Impact-aligned products close protection gaps by prioritizing affordability, scalability and measurable social outcomes.\u003c\/p\u003e\n\u003cp\u003e\u003c\/p\u003e\n\u003cul class=\"lst_crct\"\u003e\n\u003cli\u003eGroup schemes for public employees and beneficiaries\u003c\/li\u003e\n\u003cli\u003ePartnerships with agencies and NGOs to expand distribution\u003c\/li\u003e\n\u003cli\u003eSimplified KYC and mobile disbursements for last-mile delivery\u003c\/li\u003e\n\u003cli\u003eImpact-aligned products addressing protection gaps\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cbutton class=\"get_full_prdct_orange\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003csection class=\"highlight-box\"\u003e\n\u003cdiv class=\"highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Customer-Segments-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eDigital retail (\u003cstrong\u003e\u0026gt;40%\u003c\/strong\u003e), UHNW trusts ZAR \u003cstrong\u003e1.2T\u003c\/strong\u003e, SMEs fast claims, corporates in \u003cstrong\u003e34\u003c\/strong\u003e countries\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"highlight-content\"\u003e\n\u003cp\u003eMass retail demands low‑ticket protection and mobile onboarding; digital channels drove \u0026gt;40% of new retail acquisitions in 2024. Affluent\/UHNW need bespoke wealth, trust and confidentiality; Sanlam reported ZAR 1.2 trillion AUM in 2024. SMEs seek package policies and fast claims; corporates require captive solutions and multi‑country placement across 34 African countries.\u003c\/p\u003e\n\u003ctable class=\"tbl_prdct green_head blur_tbl\"\u003e\n\u003cthead\u003e\u003ctr\u003e\n\u003cth\u003eSegment\u003c\/th\u003e\n\u003cth\u003eKey needs\u003c\/th\u003e\n\u003cth\u003e2024 metric\u003c\/th\u003e\n\u003c\/tr\u003e\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003eMass retail\u003c\/td\u003e\n\u003ctd\u003eAffordable protection, mobile onboarding\u003c\/td\u003e\n\u003ctd\u003e\u0026gt;40% new acquisitions via digital\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eAffluent\/UHNW\u003c\/td\u003e\n\u003ctd\u003eWealth, trusts, confidentiality\u003c\/td\u003e\n\u003ctd\u003eZAR 1.2 trillion AUM\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eSMEs\u003c\/td\u003e\n\u003ctd\u003ePackage policies, fast claims\u003c\/td\u003e\n\u003ctd\u003eSMEs ≈90% businesses (World Bank)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eCorporates\u003c\/td\u003e\n\u003ctd\u003eCaptives, multi‑country placement\u003c\/td\u003e\n\u003ctd\u003e34 African countries\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003cbutton class=\"get_full_prdct_orange\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\u003cdiv class=\"container_new_design\"\u003e\n\u003cdiv class=\"text-section text-2_new_design\"\u003e\n\u003cdiv class=\"frst_big_letter_heading\"\u003e\n\u003ch2\u003e\n\u003cspan class=\"frst_big_letter_letter orange\"\u003eC\u003c\/span\u003e\u003cspan class=\"frst_big_letter_text\"\u003eost Structure\u003c\/span\u003e\n\u003c\/h2\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-wrapper orange\"\u003e\n\u003csection class=\"sub-highlight-box\"\u003e\n\u003cdiv class=\"sub-highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Cost-Structure-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eClaims and benefits paid\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-content\"\u003e\n\u003cp\u003eClaims and benefits paid are Sanlam’s largest cost driver across life, health and P\u0026amp;C, with FY2024 insurance payouts of about R67.4bn reflecting claim volumes and policyholder benefits. Volatility is managed through disciplined underwriting and extensive reinsurance arrangements that smooth peak exposures. Robust fraud controls and curated provider networks reduce leakage and costs, while conservative reserving practices comply with regulatory solvency standards and IFRS prudence.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003csection class=\"sub-highlight-box\"\u003e\n\u003cdiv class=\"sub-highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Cost-Structure-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eDistribution commissions and partner fees\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-content\"\u003e\n\u003cp\u003eSanlam pays brokers, banks and agents acquisition and servicing fees; FY2024 distribution and acquisition costs were R9.1 billion, driven by higher upfront commissions while performance‑based structures rewarded persistence and quality via bonus pools; affinity and platform access fees represent about 12% of distribution spend; careful calibration of these economics preserved group margins in 2024.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"image-section image-2_new_design\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Cost-Structure-Image.svg\" alt=\"Explore a Preview\"\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003csection class=\"highlight-box\"\u003e\n\u003cdiv class=\"highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Cost-Structure-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eOperating and technology expenses\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"highlight-content\"\u003e\n\u003cp\u003eOperating and technology expenses at Sanlam—staff, systems, data and cloud—sustain scale while modernization initiatives in 2024 target lower run-rates through platform consolidation and legacy retirement. Cybersecurity and compliance tooling remain essential to protect client assets and regulatory standing. Ongoing process automation reduces per-unit costs and supports margin improvement. Investments prioritize cloud-native platforms and data governance to enable scalable growth.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003cdiv class=\"product-orange-section\"\u003e\n\u003cdiv class=\"product-box-orange-section4\"\u003e\n\u003cdiv class=\"title-row-orange-section\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Cost-Structure-Icon-Color-2.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eRegulatory, capital, and reinsurance costs\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-orange-section blur_box\"\u003e\n\u003cp\u003eRegulatory solvency buffers and policy guarantees in 2024 constrain Sanlam's deployable capital, increasing capital charges and lowering leverage. Reinsurance premiums are paid to trade earnings volatility for balance-sheet stability, aligning protection spend with target ROE. Licensing, external audits and enhanced reporting under market conduct rules add recurring operational overheads, while risk-transfer strategies are actively optimized to hit ROE targets.\u003c\/p\u003e\n\u003cp\u003e\u003c\/p\u003e\n\u003cul class=\"lst_crct\"\u003e\n\u003cli\u003eRegulatory buffers: reduce deployable capital\u003c\/li\u003e\n\u003cli\u003eGuarantee costs: raise capital charges\u003c\/li\u003e\n\u003cli\u003eReinsurance: buys stability at premium cost\u003c\/li\u003e\n\u003cli\u003eCompliance: licensing, audits, reporting add OPEX\u003c\/li\u003e\n\u003cli\u003eRisk transfer: calibrated to target ROE\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cbutton class=\"get_full_prdct_green\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"product-box-orange-section4\"\u003e\n\u003cdiv class=\"title-row-orange-section\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Cost-Structure-Icon-Color-2.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eMarketing, acquisition, and servicing\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-orange-section blur_box\"\u003e\n\u003cp\u003eMarketing, digital funnels and onboarding costs drive Sanlams growth, with brand investment and conversion optimisation central to customer acquisition and early-life value.\u003c\/p\u003e\n\u003cp\u003eTraining and advisor enablement raise productivity and sales effectiveness, while service centres and claims handling create persistent operating expenses.\u003c\/p\u003e\n\u003cp\u003eNPS-focused initiatives lower churn and reduce retention cost through targeted service improvements.\u003c\/p\u003e\n\u003cul class=\"lst_crct\"\u003e\n\u003cli\u003eBrand-led acquisition\u003c\/li\u003e\n\u003cli\u003eDigital funnel CAC\u003c\/li\u003e\n\u003cli\u003eOnboarding expenses\u003c\/li\u003e\n\u003cli\u003eAdvisor training\u003c\/li\u003e\n\u003cli\u003eService \u0026amp; claims Opex\u003c\/li\u003e\n\u003cli\u003eNPS-driven churn reduction\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cbutton class=\"get_full_prdct_green\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003csection class=\"highlight-box\"\u003e\n\u003cdiv class=\"highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Cost-Structure-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eClaims: \u003cstrong\u003eR67.4bn\u003c\/strong\u003e payouts; distribution R9.1bn (~12% affinity)\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"highlight-content\"\u003e\n\u003cp\u003eClaims and benefits are Sanlam’s largest cost driver with FY2024 payouts of R67.4bn; distribution and acquisition costs were R9.1bn in FY2024, with ~12% of that spent on affinity\/platform access. Operating, reinsurance and regulatory costs compress deployable capital and raise ongoing OPEX.\u003c\/p\u003e\n\u003ctable class=\"tbl_prdct green_head blur_tbl\"\u003e\n\u003cthead\u003e\u003ctr\u003e\n\u003cth\u003eCost Line\u003c\/th\u003e\n\u003cth\u003eFY2024\u003c\/th\u003e\n\u003c\/tr\u003e\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003eClaims \u0026amp; benefits\u003c\/td\u003e\n\u003ctd\u003eR67.4bn\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eDistribution \u0026amp; acquisition\u003c\/td\u003e\n\u003ctd\u003eR9.1bn\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eAffinity\/platform share\u003c\/td\u003e\n\u003ctd\u003e~12%\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003cbutton class=\"get_full_prdct_green\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\u003cdiv class=\"container_new_design\"\u003e\n\u003cdiv class=\"text-section text-1_new_design\"\u003e\n\u003cdiv class=\"frst_big_letter_heading\"\u003e\n\u003ch2\u003e\n\u003cspan class=\"frst_big_letter_letter green\"\u003eR\u003c\/span\u003e\u003cspan class=\"frst_big_letter_text\"\u003eevenue Streams\u003c\/span\u003e\n\u003c\/h2\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-wrapper orange\"\u003e\n\u003csection class=\"sub-highlight-box\"\u003e\n\u003cdiv class=\"sub-highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Revenue-Streams-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eInsurance premiums (life, health, P\u0026amp;C)\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-content\"\u003e\n\u003cp\u003eRecurring premiums from retail, SME and corporate policies form Sanlam’s core revenue, supported by a 2024 AUM of about R1.2 trillion and recurring premium inflows exceeding R30bn annually; product mix spans risk-only and savings-linked solutions, with pricing that reflects claims experience, expenses and capital costs, and persistency above 80% driving lifetime value.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003csection class=\"sub-highlight-box\"\u003e\n\u003cdiv class=\"sub-highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Revenue-Streams-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eAsset management and admin fees\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-content\"\u003e\n\u003cp\u003eAsset management and admin fees generate basis-point charges on AUM and fund administration; Sanlam reported AUM of about R1.1 trillion in 2024 supporting fee income. Institutional and retail mandates diversify revenue, while scale drives margin expansion as operating leverage lowers unit costs. Ancillary platform and servicing fees provide incremental uplift to recurring revenue.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"image-section image-1_new_design\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Revenue-Streams-Image.svg\" alt=\"Explore a Preview\"\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003csection class=\"highlight-box\"\u003e\n\u003cdiv class=\"highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Revenue-Streams-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eAdvice, brokerage, and wealth fees\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"highlight-content\"\u003e\n\u003cp\u003ePlanning, advisory and wrap-platform charges form core recurring revenue for Sanlam, supported by R1.2 trillion in client assets under management (2024). Model portfolios and discretionary mandates attract incremental, higher-margin fees that lift overall advisory income. Transparent pricing and detailed platform reporting improve retention and reduce churn. Active cross-sell across insurance, lending and investment products raises wallet share and client lifetime value.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003cdiv class=\"product-green-section\"\u003e\n\u003cdiv class=\"product-box-green-section4\"\u003e\n\u003cdiv class=\"title-row-green-section\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Revenue-Streams-Icon-Color-2.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003ePerformance and risk-sharing income\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-green-section blur_box\"\u003e\n\u003cp\u003ePerformance and risk-sharing income comprises performance fees on mandates that exceed benchmarks, profit-sharing on favourable group risk experience and compliant contingent commissions, often structured to align incentives. For Sanlam, with roughly R1.2tn AUM in 2024, performance fees can contribute materially to asset-management revenue, while profit-sharing cushions volatility in underwriting results. Structured deals tie upside to client outcomes and downside to underwriting metrics.\u003c\/p\u003e\n\u003cp\u003e\u003c\/p\u003e\n\u003cul class=\"lst_crct\"\u003e\n\u003cli\u003ePerformance fees: benchmark outperformance-driven\u003c\/li\u003e\n\u003cli\u003eProfit-sharing: group risk experience pools\u003c\/li\u003e\n\u003cli\u003eContingent commissions: compliance-bound\u003c\/li\u003e\n\u003cli\u003eStructured deals: incentive alignment\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cbutton class=\"get_full_prdct_orange\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"product-box-green-section4\"\u003e\n\u003cdiv class=\"title-row-green-section\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Revenue-Streams-Icon-Color-2.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eInvestment and float income\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-green-section blur_box\"\u003e\n\u003cp\u003eInvestment and float income in 2024 relied on yield on shareholder funds and insurance float, with ALM-driven portfolios balancing duration and credit risk to target steady returns while managing solvency. Market conditions in 2024 caused variability in income across asset classes, and strategic diversification across equities, fixed income and alternatives helped smooth earnings volatility.\u003c\/p\u003e\n\u003cp\u003e\u003c\/p\u003e\n\u003cul class=\"lst_crct\"\u003e\n\u003cli\u003eYield focus: shareholder funds + insurance float\u003c\/li\u003e\n\u003cli\u003eALM: risk-return balance via duration\/credit\u003c\/li\u003e\n\u003cli\u003eMarket sensitivity: variable quarterly income\u003c\/li\u003e\n\u003cli\u003eDiversification: equities, bonds, alternatives\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cbutton class=\"get_full_prdct_orange\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003csection class=\"highlight-box\"\u003e\n\u003cdiv class=\"highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Revenue-Streams-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eRecurring premiums and \u003cstrong\u003e\u0026gt;R30bn\u003c\/strong\u003e inflows support \u003cstrong\u003eR1.2tn\u003c\/strong\u003e AUM and persistency \u003cstrong\u003e\u0026gt;80%\u003c\/strong\u003e\n\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"highlight-content\"\u003e\n\u003cp\u003eRecurring premiums from retail, SME and corporate policies are Sanlam’s core revenue, supported by group AUM of about R1.2tn and recurring premium inflows \u0026gt;R30bn in 2024. Asset-management and platform fees on ~R1.1tn AUM diversify fees while persistency \u0026gt;80% sustains lifetime value. Investment, performance and profit‑sharing income add cyclically to net revenue.\u003c\/p\u003e\n\u003ctable class=\"tbl_prdct green_head blur_tbl\"\u003e\n\u003cthead\u003e\u003ctr\u003e\n\u003cth\u003eMetric\u003c\/th\u003e\n\u003cth\u003e2024 Value\u003c\/th\u003e\n\u003c\/tr\u003e\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003eGroup AUM\u003c\/td\u003e\n\u003ctd\u003eR1.2tn\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eAsset mgmt AUM\u003c\/td\u003e\n\u003ctd\u003eR1.1tn\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eRecurring premiums\u003c\/td\u003e\n\u003ctd\u003e\u0026gt;R30bn\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003ePersistency\u003c\/td\u003e\n\u003ctd\u003e\u0026gt;80%\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003cbutton class=\"get_full_prdct_orange\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e","brand":"PESTEL Analysis","offers":[{"title":"Default Title","offer_id":58098253136220,"sku":"sanlam-business-model-canvas","price":10.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0938\/8127\/0620\/files\/sanlam-business-model-canvas.png?v=1781805034","url":"https:\/\/pestel-analysis.com\/products\/sanlam-business-model-canvas","provider":"PESTEL ANALYSIS","version":"1.0","type":"link"}