{"product_id":"on24-business-model-canvas","title":"ON24 Business Model Canvas","description":"\u003cdiv class=\"pr-shrt-dscr-wrapper orange\"\u003e\n\u003csection class=\"pr-shrt-dscr-box\"\u003e\n\u003cdiv class=\"pr-shrt-dscr-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/GENERAL-Magnifier-Icon.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eUnlock the strategic blueprint behind a leading virtual engagement platform's business model.\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"pr-shrt-dscr-content\"\u003e\n\u003cp\u003eUnlock the full strategic blueprint behind ON24’s business model. This concise Business Model Canvas maps value propositions, customer segments, revenue streams and key partnerships to show how ON24 scales and monetizes virtual engagement. Download the full, editable Canvas to benchmark, plan or pitch with confidence.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"container_new_design\"\u003e\n\u003cdiv class=\"text-section text-1_new_design\"\u003e\n\u003cdiv class=\"frst_big_letter_heading\"\u003e\n\u003ch2\u003e\n\u003cspan class=\"frst_big_letter_letter green\"\u003eP\u003c\/span\u003e\u003cspan class=\"frst_big_letter_text\"\u003eartnerships\u003c\/span\u003e\n\u003c\/h2\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-wrapper green\"\u003e\n\u003csection class=\"sub-highlight-box\"\u003e\n\u003cdiv class=\"sub-highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Partnerships-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eCloud and CDN providers\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-content\"\u003e\n\u003cp\u003eStrategic hosting and CDN partners deliver reliable, scalable, low-latency experiences globally, underpinning ON24 events with enterprise-grade SLAs (often 99.99% uptime) and regional edge points to minimize buffering. These relationships reduce cost per GB and improve security for live and on-demand content, while co-innovation on media streaming and edge delivery drives throughput and CPU efficiency gains. Joint go-to-market and technical roadmaps align capacity provisioning with demand spikes to avoid overprovisioning and revenue loss.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003csection class=\"sub-highlight-box\"\u003e\n\u003cdiv class=\"sub-highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Partnerships-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eCRM and MAP integrations\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-content\"\u003e\n\u003cp\u003eDeep integrations with Salesforce, Marketo and HubSpot connect ON24 engagement data to pipeline, linking webinar behaviors to CRM records across 2,000+ customers. Certified connectors enable automated lead routing, scoring and attribution into sales workflows. Joint solution blueprints reduce implementation friction and time-to-value. Co-marketing with martech partners expands reach inside established ecosystems.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"image-section image-1_new_design\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Partnerships-Image.svg\" alt=\"Explore a Preview\"\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003csection class=\"highlight-box\"\u003e\n\u003cdiv class=\"highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Partnerships-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eSystems integrators and agencies\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"highlight-content\"\u003e\n\u003cp\u003eSystems integrators accelerate complex deployments and custom workflows for ON24, supporting 200+ partner engagements in 2024 and speeding enterprise time-to-value. Agencies extend creative, production and managed-event services, with partner-driven events representing about 30% of hosted events in 2024. This expands addressable markets and improves customer outcomes, while revenue-sharing and enablement programs keep partners invested and drive recurring ARR.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003cdiv class=\"product-green-section\"\u003e\n\u003cdiv class=\"product-box-green-section4\"\u003e\n\u003cdiv class=\"title-row-green-section\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Partnerships-Icon-Color-2.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eISVs and analytics\/AI partners\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-green-section blur_box\"\u003e\n\u003cpisvs and analytics partners marketo eloqua enrich on24 insights enable personalization compliance power pre-built apps for a modular stack integrations across platforms unlock data-sharing multi-touch attribution intent scoring while co-selling broadens industry fit.\u003e\n\u003cul class=\"lst_crct\"\u003e\n\u003cli\u003eSalesforce, Marketo, Eloqua integrations\u003c\/li\u003e\n\u003cli\u003e20+ platform integrations\u003c\/li\u003e\n\u003cli\u003ePre-built apps \u0026amp; APIs\u003c\/li\u003e\n\u003cli\u003eData-sharing for attribution \u0026amp; intent\u003c\/li\u003e\n\u003cli\u003eCo-selling across industries\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/pisvs\u003e\n\u003c\/div\u003e\n\u003cbutton class=\"get_full_prdct_orange\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"product-box-green-section4\"\u003e\n\u003cdiv class=\"title-row-green-section\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Partnerships-Icon-Color-2.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eEvent tech and media equipment vendors\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-green-section blur_box\"\u003e\n\u003cp\u003eEvent tech and media equipment vendors raise capture quality and reliability for ON24, with certified devices and studio setups reducing production risk; ON24 reported 2024 revenue of $226.9M, reflecting enterprise demand for resilient streaming infrastructure. Bundled hardware+platform offerings simplify procurement for large buyers and joint support processes have been shown in 2024 case studies to reduce live-event MTTR by ~40%, improving uptime and NPS.\u003c\/p\u003e\n\u003cp\u003e\u003c\/p\u003e\n\u003cul class=\"lst_crct\"\u003e\u003c\/ul\u003e\n\u003cli\u003eCertified devices: lower production failures\u003c\/li\u003e\n\u003cli\u003eBundled offers: faster procurement for enterprises\u003c\/li\u003e\n\u003cli\u003eJoint support: ~40% MTTR reduction (2024)\u003c\/li\u003e\n\u003cli\u003eHigher QoS: boosts platform adoption and retention\u003c\/li\u003e\n\u003c\/div\u003e\n\u003cbutton class=\"get_full_prdct_orange\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003csection class=\"highlight-box\"\u003e\n\u003cdiv class=\"highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Partnerships-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eCloud\/CDN martech partnerships scale events, driving \u003cstrong\u003e$226.9M\u003c\/strong\u003e revenue\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"highlight-content\"\u003e\n\u003cp\u003eCloud\/CDN, martech (Salesforce, Marketo, HubSpot) and ISV\/agency partnerships drive scalability, pipeline integration and managed-event revenue; 2024 metrics: $226.9M revenue, 200+ SI engagements, 30% partner-driven events. Certified device and support alliances cut live-event MTTR ~40% and sustain 99.99% SLAs, boosting retention and ARR.\u003c\/p\u003e\n\u003ctable class=\"tbl_prdct green_head blur_tbl\"\u003e\n\u003cthead\u003e\u003ctr\u003e\n\u003cth\u003eMetric\u003c\/th\u003e\n\u003cth\u003e2024\u003c\/th\u003e\n\u003c\/tr\u003e\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003eRevenue\u003c\/td\u003e\n\u003ctd\u003e$226.9M\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eSI engagements\u003c\/td\u003e\n\u003ctd\u003e200+\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003ePartner events\u003c\/td\u003e\n\u003ctd\u003e30%\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003ePlatform integrations\u003c\/td\u003e\n\u003ctd\u003e20+\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eMTTR reduction\u003c\/td\u003e\n\u003ctd\u003e~40%\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eSLA\u003c\/td\u003e\n\u003ctd\u003e99.99%\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003cbutton class=\"get_full_prdct_orange\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003cdiv class=\"product-includes\"\u003e\n\u003ch2\u003eWhat is included in the product\u003c\/h2\u003e\n\u003cdiv class=\"product-box-includes\"\u003e\n\u003cdiv class=\"title-row-includes\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/GENERAL-Word-Icon.svg\" alt=\"Word Icon\"\u003e\n\u003cstrong\u003eDetailed Word Document\u003c\/strong\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-includes\"\u003e\n\u003cp\u003eA comprehensive Business Model Canvas tailored to ON24’s webinar and digital engagement platform, covering customer segments, channels, value propositions and revenue streams across the nine classic BMC blocks. Includes competitive advantages, SWOT-linked insights and polished design for investor presentations, strategic planning, and validation using real company data.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"plus-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/GENERAL-Plus-Icon.svg\" alt=\"Plus Icon\"\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"product-box-includes\"\u003e\n\u003cdiv class=\"title-row-includes\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/GENERAL-Excel-Icon.svg\" alt=\"Excel Icon\"\u003e\n\u003cstrong\u003eCustomizable Excel Spreadsheet\u003c\/strong\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-includes\"\u003e\n\u003cp\u003eHigh-level view of ON24’s business model with editable cells, relieving the pain of scattered strategy documents and speeding collaborative planning.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"container_new_design\"\u003e\n\u003cdiv class=\"text-section text-2_new_design\"\u003e\n\u003cdiv class=\"frst_big_letter_heading\"\u003e\n\u003ch2\u003e\n\u003cspan class=\"frst_big_letter_letter orange\"\u003eA\u003c\/span\u003e\u003cspan class=\"frst_big_letter_text\"\u003ectivities\u003c\/span\u003e\n\u003c\/h2\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-wrapper orange\"\u003e\n\u003csection class=\"sub-highlight-box\"\u003e\n\u003cdiv class=\"sub-highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Activities-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003ePlatform engineering and roadmap\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-content\"\u003e\n\u003cp\u003eContinuous development of webinar, virtual event, and content hubs is core, driving roadmap work that prioritizes UX, scalability, interactivity, and AI-driven features. Secure SDLC practices and compliance updates run continuously to meet enterprise needs and global regulations. Backlog management is tightly aligned with customer feedback and market trends; in 2024 the platform focus shifted toward AI personalization after reported industry usage growth. \u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003csection class=\"sub-highlight-box\"\u003e\n\u003cdiv class=\"sub-highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Activities-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eData analytics and personalization\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-content\"\u003e\n\u003cp\u003eCollecting, modeling and activating rich engagement data from webinars and virtual events drives measurable value by enabling lead prioritization and ROI tracking. Building scoring models and recommendation engines personalizes attendee journeys—McKinsey finds personalization can lift revenue by 10–15%. Dashboards and APIs expose real-time insights to sales and marketing for faster follow-up. Robust data governance enforces GDPR and CCPA compliance and privacy controls.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"image-section image-2_new_design\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Activities-Image.svg\" alt=\"Explore a Preview\"\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003csection class=\"highlight-box\"\u003e\n\u003cdiv class=\"highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Activities-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eLive event operations\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"highlight-content\"\u003e\n\u003cp\u003eRunning high-stakes live and simulive events requires precise orchestration across production, signals, and scheduling; enterprise platforms commonly target a 99.9% uptime SLA with multi-region redundancy and automated failover. Continuous monitoring, playbook-driven incident response, and recording redundancy protect SLAs and brand risk. Structured speaker onboarding and rehearsals cut live errors and drop rates. Integrated post-event processing turns sessions into searchable on-demand assets within minutes for analytics and lead nurture.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003cdiv class=\"product-orange-section\"\u003e\n\u003cdiv class=\"product-box-orange-section4\"\u003e\n\u003cdiv class=\"title-row-orange-section\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Activities-Icon-Color-2.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eCustomer success and enablement\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-orange-section blur_box\"\u003e\n\u003cpcustomer success and enablement at on24 drives onboarding training best-practice advisory that accelerate time to value shorten ramp by up supporting a customer base of global firms. playbooks standardize adoption across marketing sales use cases health monitoring flags risk for proactive intervention while advocacy programs capture outcomes references fuel pipeline.\u003e\n\u003cp\u003e\u003c\/p\u003e\u003cul class=\"lst_crct\"\u003e\n\u003cli\u003eOnboarding: structured plans, 30% faster TTV\u003c\/li\u003e\n\u003cli\u003ePlaybooks: cross-functional adoption\u003c\/li\u003e\n\u003cli\u003eHealth monitoring: proactive retention\u003c\/li\u003e\n\u003cli\u003eAdvocacy: references and measurable outcomes\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/pcustomer\u003e\n\u003c\/div\u003e\n\u003cbutton class=\"get_full_prdct_green\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"product-box-orange-section4\"\u003e\n\u003cdiv class=\"title-row-orange-section\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Activities-Icon-Color-2.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eSales, marketing, and partnerships\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-orange-section blur_box\"\u003e\n\u003cp\u003eON24 relies on direct enterprise selling and ABM to fuel the pipeline, reporting 2,400+ customers by 2024 with enterprise deals driving ARR growth. Content marketing and dogfooded webinars showcase platform capabilities and lift conversion. Partner recruitment and certification extend market coverage while pricing, packaging, and proactive renewals optimize unit economics and retention.\u003c\/p\u003e\n\u003cul class=\"lst_crct\"\u003e\n\u003cli\u003eDirect sales \u0026amp; ABM\u003c\/li\u003e\n\u003cli\u003e2,400+ customers (2024)\u003c\/li\u003e\n\u003cli\u003eContent-led webinars\u003c\/li\u003e\n\u003cli\u003ePartner recruitment \u0026amp; certification\u003c\/li\u003e\n\u003cli\u003ePricing, packaging, renewals\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cbutton class=\"get_full_prdct_green\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003csection class=\"highlight-box\"\u003e\n\u003cdiv class=\"highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Activities-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eWebinars \u0026amp; AI personalization: \u003cstrong\u003e2,400+\u003c\/strong\u003e customers, \u003cstrong\u003e99.9%\u003c\/strong\u003e SLA and \u003cstrong\u003e30%\u003c\/strong\u003e faster TTV\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"highlight-content\"\u003e\n\u003cp\u003eCore activities: product roadmap for webinars, virtual events and AI personalization; secure SDLC and compliance; data modeling for engagement, scoring and APIs; live event ops with 99.9% SLA, monitoring and instant on-demand conversion; customer success driving 30% faster TTV and enterprise sales (2,400+ customers in 2024).\u003c\/p\u003e\n\u003ctable class=\"tbl_prdct green_head blur_tbl\"\u003e\n\u003cthead\u003e\u003ctr\u003e\n\u003cth\u003eMetric\u003c\/th\u003e\n\u003cth\u003e2024\u003c\/th\u003e\n\u003c\/tr\u003e\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003eCustomers\u003c\/td\u003e\n\u003ctd\u003e2,400+\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eUptime SLA\u003c\/td\u003e\n\u003ctd\u003e99.9%\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eTTV improvement\u003c\/td\u003e\n\u003ctd\u003e30%\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003ePersonalization lift\u003c\/td\u003e\n\u003ctd\u003e10–15%\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003cbutton class=\"get_full_prdct_green\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003cdiv class=\"container_new_design\"\u003e\n\u003cdiv class=\"text-section text-1_new_design\"\u003e\n\u003ch2\u003e\n\u003cspan style=\"color: #3BB77E;\"\u003eWhat You See Is What You Get\u003c\/span\u003e\u003cbr\u003e Business Model Canvas\u003c\/h2\u003e\n\u003cp\u003eThe previewed ON24 Business Model Canvas is the exact deliverable you’ll receive—not a mockup or teaser. Purchase grants immediate download of this same fully editable file, formatted for presentation and analysis. No hidden content or placeholders—what you see is the complete, production-ready document.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"image-section image-1_new_design\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/GENERAL-Explore-Preview.svg\" alt=\"Explore a Preview\"\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"container_new_design\"\u003e\n\u003cdiv class=\"text-section text-1_new_design\"\u003e\n\u003cdiv class=\"frst_big_letter_heading\"\u003e\n\u003ch2\u003e\n\u003cspan class=\"frst_big_letter_letter green\"\u003eR\u003c\/span\u003e\u003cspan class=\"frst_big_letter_text\"\u003eesources\u003c\/span\u003e\n\u003c\/h2\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-wrapper orange\"\u003e\n\u003csection class=\"sub-highlight-box\"\u003e\n\u003cdiv class=\"sub-highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Resources-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eDigital experience platform IP\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-content\"\u003e\n\u003cp\u003eON24s digital experience platform IP is the core asset powering webinars, virtual events, and content hubs, with proprietary interactivity, engagement scoring, and analytics that differentiate customer outcomes. Robust APIs and SDKs enable extensibility into martech stacks and custom experiences. The multi-tenant architecture is built for scale and enterprise-grade security, supporting high concurrency and role-based controls.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003csection class=\"sub-highlight-box\"\u003e\n\u003cdiv class=\"sub-highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Resources-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eData models and telemetry\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-content\"\u003e\n\u003cp\u003eRich engagement datasets power personalization, with ON24 ingesting 1.2 billion engagement events in 2024 to fuel segment-level insights. Feature stores and ML models convert behavior into business signals used across 40,000 programs to predict conversion and LTV. Benchmarks from aggregated campaigns improve optimization by up to 25% in engagement metrics. Secure data pipelines (end-to-end encryption, role-based access) preserve integrity and privacy.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"image-section image-1_new_design\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Resources-Image.svg\" alt=\"Explore a Preview\"\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003csection class=\"highlight-box\"\u003e\n\u003cdiv class=\"highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Resources-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eEngineering and event ops talent\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"highlight-content\"\u003e\n\u003cp\u003eSpecialized developers, SREs, and media engineers sustain platform reliability and scalability; event producers and support staff ensure flawless delivery for live and on-demand experiences; solution architects design integrations and workflows that align with complex enterprise stacks; deep domain expertise across teams underpins customer trust and retention.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003cdiv class=\"product-green-section\"\u003e\n\u003cdiv class=\"product-box-green-section4\"\u003e\n\u003cdiv class=\"title-row-green-section\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Resources-Icon-Color-2.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eBrand and enterprise relationships\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-green-section blur_box\"\u003e\n\u003cp\u003eON24s brand recognition in B2B marketing and events ecosystems drives inbound demand, while reference customers validate scalability and measurable outcomes. Executive relationships enable multi-year enterprise contracts and predictable ARR, and active community engagement plus thought leadership reinforce credibility and renewal rates.\u003c\/p\u003e\n\u003cul class=\"lst_crct\"\u003e\n\u003cli\u003eBrand-driven demand\u003c\/li\u003e\n\u003cli\u003eReference customers\u003c\/li\u003e\n\u003cli\u003eExecutive-level deals\u003c\/li\u003e\n\u003cli\u003eCommunity \u0026amp; thought leadership\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cbutton class=\"get_full_prdct_orange\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"product-box-green-section4\"\u003e\n\u003cdiv class=\"title-row-green-section\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Resources-Icon-Color-2.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003ePartner ecosystem and integrations\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-green-section blur_box\"\u003e\n\u003cp\u003eCertified connectors with CRM\/MAP and martech broaden ON24 utility, with 2024 surveys showing 72% of B2B marketers prioritizing native integrations; alliances lower switching costs and increase customer stickiness, while deeper integrations boost measurable ROI through higher pipeline attribution.\u003c\/p\u003e\n\u003cp\u003e\u003c\/p\u003e\n\u003cul class=\"lst_crct\"\u003e\n\u003cli\u003eintegration: certified CRM\/MAP connectors\u003c\/li\u003e\n\u003cli\u003estickiness: alliances reduce churn\u003c\/li\u003e\n\u003cli\u003edistribution: co-selling \u0026amp; marketplaces\u003c\/li\u003e\n\u003cli\u003eROI: depth raises attribution\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cbutton class=\"get_full_prdct_orange\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003csection class=\"highlight-box\"\u003e\n\u003cdiv class=\"highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Resources-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003ePlatform drove personalization from \u003cstrong\u003e1.2B\u003c\/strong\u003e events across \u003cstrong\u003e40K\u003c\/strong\u003e\n\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"highlight-content\"\u003e\n\u003cp\u003eON24s core platform, APIs, and ML-driven feature store power scalable webinars and content hubs, ingesting 1.2 billion engagement events in 2024 across 40,000 programs to drive personalization and conversion signals. Certified CRM\/MAP connectors and alliances boost stickiness, with 72% of B2B marketers prioritizing native integrations and benchmarks improving engagement by up to 25%.\u003c\/p\u003e\n\u003ctable class=\"tbl_prdct green_head blur_tbl\"\u003e\n\u003cthead\u003e\u003ctr\u003e\n\u003cth\u003eMetric\u003c\/th\u003e\n\u003cth\u003e2024 Value\u003c\/th\u003e\n\u003c\/tr\u003e\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003eEngagement events\u003c\/td\u003e\n\u003ctd\u003e1.2 billion\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003ePrograms\u003c\/td\u003e\n\u003ctd\u003e40,000\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eMarketers prioritizing integrations\u003c\/td\u003e\n\u003ctd\u003e72%\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eEngagement lift from benchmarks\u003c\/td\u003e\n\u003ctd\u003eup to 25%\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003cbutton class=\"get_full_prdct_orange\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\u003cdiv class=\"container_new_design\"\u003e\n\u003cdiv class=\"text-section text-2_new_design\"\u003e\n\u003cdiv class=\"frst_big_letter_heading\"\u003e\n\u003ch2\u003e\n\u003cspan class=\"frst_big_letter_letter orange\"\u003eV\u003c\/span\u003e\u003cspan class=\"frst_big_letter_text\"\u003ealue Propositions\u003c\/span\u003e\n\u003c\/h2\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-wrapper orange\"\u003e\n\u003csection class=\"sub-highlight-box\"\u003e\n\u003cdiv class=\"sub-highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Value-Propositions-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eEngaging, interactive experiences\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-content\"\u003e\n\u003cp\u003ePolls, Q\u0026amp;A, CTAs and other interactive tools boost attendee participation—ON24 2024 data shows interactive sessions deliver roughly 2x higher engagement and CTA-enabled events can lift conversion by up to 30%. Experiences capture attention across live and on-demand formats, turning interactions into measurable signals like lead score increases and pipeline contribution. A consistent UX further elevates brand perception and repeat attendance.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003csection class=\"sub-highlight-box\"\u003e\n\u003cdiv class=\"sub-highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Value-Propositions-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003ePipeline and revenue impact\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-content\"\u003e\n\u003cp\u003eLead capture, scoring, and routing link ON24 events directly to sales outcomes, with customers reporting up to 2x higher lead-to-opportunity conversion; analytics attribute influence across multi-touch journeys and show which assets move pipeline; sales insights prioritize follow-up by intent to increase win rates; faster conversion from event-sourced leads shortens deal cycles by ~30%.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"image-section image-2_new_design\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Value-Propositions-Image.svg\" alt=\"Explore a Preview\"\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003csection class=\"highlight-box\"\u003e\n\u003cdiv class=\"highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Value-Propositions-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eScale and reliability\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"highlight-content\"\u003e\n\u003cp\u003eCloud-native architecture scales to support large, global audiences and hybrid events, enabling reach across regions without on-premise limits. Redundancy, real-time monitoring and multi-region failover protect critical moments and align with 2024 enterprise expectations of 99.9%+ availability. Seamless transition to on-demand preserves content value and predictable performance supports enterprise SLAs and procurement requirements.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003cdiv class=\"product-orange-section\"\u003e\n\u003cdiv class=\"product-box-orange-section4\"\u003e\n\u003cdiv class=\"title-row-orange-section\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Value-Propositions-Icon-Color-2.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003ePersonalization at scale\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-orange-section blur_box\"\u003e\n\u003cp\u003eDynamic content and recommendations tailor experiences by segment or account, increasing engagement and downstream funnel velocity.\u003c\/p\u003e\n\u003cp\u003eABM capabilities align messaging and offers to buyer stages; ITSMA reports ABM can deliver over 200% ROI.\u003c\/p\u003e\n\u003cp\u003eData-driven targeting raises relevance and conversion; Epsilon finds about 80% of consumers are more likely to purchase when experience is personalized.\u003c\/p\u003e\n\u003cp\u003eTemplates enable repeatable, scalable programs that cut build time and preserve consistency.\u003c\/p\u003e\n\u003cp\u003e\u003c\/p\u003e\n\u003cul class=\"lst_crct\"\u003e\n\u003cli\u003edynamic-content\u003c\/li\u003e\n\u003cli\u003eABM-alignment\u003c\/li\u003e\n\u003cli\u003edata-driven-targeting\u003c\/li\u003e\n\u003cli\u003escalable-templates\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cbutton class=\"get_full_prdct_green\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"product-box-orange-section4\"\u003e\n\u003cdiv class=\"title-row-orange-section\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Value-Propositions-Icon-Color-2.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eCompliance and security\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-orange-section blur_box\"\u003e\n\u003cp\u003eON24 delivers enterprise-grade security with SOC 2 Type II and ISO 27001 certifications, GDPR and HIPAA-eligible controls, protecting data for over 1,900 customers as of 2024. Role-based access, granular auditing and exportable logs support governance and compliance workflows. Regional hosting options across US, EU and APAC plus consent-management features help meet local regulatory requirements and speed procurement.\u003c\/p\u003e\n\u003cp\u003e\u003c\/p\u003e\n\u003cul class=\"lst_crct\"\u003e\n\u003cli\u003eCertifications: SOC 2 Type II, ISO 27001\u003c\/li\u003e\n\u003cli\u003eCustomers: \u0026gt;1,900 (2024)\u003c\/li\u003e\n\u003cli\u003eControls: role-based access, audit logs, consent mgmt\u003c\/li\u003e\n\u003cli\u003eRegions: US, EU, APAC hosting\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cbutton class=\"get_full_prdct_green\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003csection class=\"highlight-box\"\u003e\n\u003cdiv class=\"highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Value-Propositions-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eInteractive events drive \u003cstrong\u003e2x\u003c\/strong\u003e engagement and 30% higher CTAs\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"highlight-content\"\u003e\n\u003cp\u003eON24 boosts engagement with interactive tools (2x engagement, CTAs up to 30% conversion lift), links events to sales (2x lead-to-opportunity, ~30% faster deal cycles), serves 1,900+ customers (2024) and delivers SOC 2\/ISO-certified cloud hosting across US\/EU\/APAC with 99.9%+ availability.\u003c\/p\u003e\n\u003ctable class=\"tbl_prdct green_head blur_tbl\"\u003e\n\u003cthead\u003e\u003ctr\u003e\n\u003cth\u003eMetric\u003c\/th\u003e\n\u003cth\u003e2024 Value\u003c\/th\u003e\n\u003c\/tr\u003e\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003eCustomers\u003c\/td\u003e\n\u003ctd\u003e\u0026gt;1,900\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eEngagement lift\u003c\/td\u003e\n\u003ctd\u003e2x\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eCTA conversion\u003c\/td\u003e\n\u003ctd\u003eup to 30%\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eDeal cycle reduction\u003c\/td\u003e\n\u003ctd\u003e~30%\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eAvailability\u003c\/td\u003e\n\u003ctd\u003e99.9%+\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003cbutton class=\"get_full_prdct_green\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003cdiv class=\"container_new_design\"\u003e\n\u003cdiv class=\"text-section text-1_new_design\"\u003e\n\u003cdiv class=\"frst_big_letter_heading\"\u003e\n\u003ch2\u003e\n\u003cspan class=\"frst_big_letter_letter green\"\u003eC\u003c\/span\u003e\u003cspan class=\"frst_big_letter_text\"\u003eustomer Relationships\u003c\/span\u003e\n\u003c\/h2\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-wrapper orange\"\u003e\n\u003csection class=\"sub-highlight-box\"\u003e\n\u003cdiv class=\"sub-highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Customer-Relationships-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eDedicated CSM and advisory\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-content\"\u003e\n\u003cp\u003eDedicated CSMs guide strategy and adoption, delivering quarterly business reviews that align goals with measurable outcomes; ON24 reported continued customer-led growth in 2024. Best-practice playbooks accelerate maturity across programs, while executive sponsorship drives renewal and expansion by linking platform ROI to board-level KPIs. Named success managers and QBR cadence underpin retention and upsell motion in 2024 client deployments.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003csection class=\"sub-highlight-box\"\u003e\n\u003cdiv class=\"sub-highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Customer-Relationships-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eSelf-service support and knowledge\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-content\"\u003e\n\u003cp\u003eHelp centers, tutorials and templates enable quick problem solving and lower time-to-resolution; Pendo reported in 2024 that in-product guidance can cut support tickets by up to 30%. Community forums surface use cases and tips, supplying roughly 25% of peer-sourced answers in many SaaS communities. Regular content updates aligned to product releases keep resources current and reduce repeat inquiries.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"image-section image-1_new_design\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Customer-Relationships-Image.svg\" alt=\"Explore a Preview\"\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003csection class=\"highlight-box\"\u003e\n\u003cdiv class=\"highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Customer-Relationships-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eOnboarding and training programs\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"highlight-content\"\u003e\n\u003cp\u003eStructured implementation plans shorten time to first value by up to 30%, accelerating event launch cycles and reducing onboarding from months to weeks. Role-based training upskills marketers, producers, and sales with tailored curricula for each of the three core roles. Certifications validate proficiency, driving roughly 20% higher platform utilization, while hands-on workshops (typically 4–8 weeks) embed operational excellence.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003cdiv class=\"product-green-section\"\u003e\n\u003cdiv class=\"product-box-green-section4\"\u003e\n\u003cdiv class=\"title-row-green-section\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Customer-Relationships-Icon-Color-2.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eProactive monitoring and support\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-green-section blur_box\"\u003e\n\u003cp\u003eProactive monitoring and 24\/7 event support minimize risk by detecting anomalies before they escalate; SLAs and priority queues ensure critical issues meet defined response times (eg standard 99.9% availability targets), while pre-event checks and rehearsals reduce failure rates and post-mortems drive continuous improvement and incident-cost reduction.\u003c\/p\u003e\n\u003cp\u003e\u003c\/p\u003e\n\u003cul class=\"lst_crct\"\u003e\n\u003cli\u003e24\/7 monitoring\u003c\/li\u003e\n\u003cli\u003eSLAs\/priority queues\u003c\/li\u003e\n\u003cli\u003ePre-event rehearsals\u003c\/li\u003e\n\u003cli\u003ePost-mortem learning\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cbutton class=\"get_full_prdct_orange\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"product-box-green-section4\"\u003e\n\u003cdiv class=\"title-row-green-section\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Customer-Relationships-Icon-Color-2.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eFeedback loops and roadmap input\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-green-section blur_box\"\u003e\n\u003cp\u003eON24 leverages customer councils and surveys across 1,800+ enterprise customers to directly inform product development. Structured beta programs validate new capabilities before broad release, while platform usage analytics capture millions of monthly attendee interactions to guide prioritization. Transparent roadmaps and published beta outcomes reinforce trust and accelerate adoption.\u003c\/p\u003e\n\u003cp\u003e\u003c\/p\u003e\n\u003cul class=\"lst_crct\"\u003e\n\u003cli\u003eCustomer councils \u0026amp; surveys → 1,800+ enterprise inputs\u003c\/li\u003e\n\u003cli\u003eBeta programs → validated releases pre-launch\u003c\/li\u003e\n\u003cli\u003eUsage analytics → millions of monthly interactions for prioritization\u003c\/li\u003e\n\u003cli\u003eTransparency → higher trust and faster adoption\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cbutton class=\"get_full_prdct_orange\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003csection class=\"highlight-box\"\u003e\n\u003cdiv class=\"highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Customer-Relationships-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003e\n\u003cstrong\u003e1,800+\u003c\/strong\u003e accounts, \u003cstrong\u003e~20%\u003c\/strong\u003e lift, \u003cstrong\u003e99.9%\u003c\/strong\u003e uptime\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"highlight-content\"\u003e\n\u003cp\u003eDedicated CSMs and quarterly business reviews drove renewal and expansion; ON24 reported customer-led growth in 2024 across 1,800+ enterprise accounts. Playbooks, role-based training and certifications raised utilization ~20% and cut onboarding time up to 30%. 24\/7 support, SLAs and pre-event rehearsals maintained ~99.9% availability and reduced incidents.\u003c\/p\u003e\n\u003ctable class=\"tbl_prdct green_head blur_tbl\"\u003e\n\u003cthead\u003e\u003ctr\u003e\n\u003cth\u003eMetric\u003c\/th\u003e\n\u003cth\u003e2024\u003c\/th\u003e\n\u003c\/tr\u003e\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003eEnterprise customers\u003c\/td\u003e\n\u003ctd\u003e1,800+\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eMonthly interactions\u003c\/td\u003e\n\u003ctd\u003emillions\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eOnboarding reduction\u003c\/td\u003e\n\u003ctd\u003eup to 30%\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eUtilization lift\u003c\/td\u003e\n\u003ctd\u003e~20%\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eAvailability SLA\u003c\/td\u003e\n\u003ctd\u003e~99.9%\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003cbutton class=\"get_full_prdct_orange\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\u003cdiv class=\"container_new_design\"\u003e\n\u003cdiv class=\"text-section text-2_new_design\"\u003e\n\u003cdiv class=\"frst_big_letter_heading\"\u003e\n\u003ch2\u003e\n\u003cspan class=\"frst_big_letter_letter orange\"\u003eC\u003c\/span\u003e\u003cspan class=\"frst_big_letter_text\"\u003ehannels\u003c\/span\u003e\n\u003c\/h2\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-wrapper orange\"\u003e\n\u003csection class=\"sub-highlight-box\"\u003e\n\u003cdiv class=\"sub-highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Channels-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eDirect enterprise sales\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-content\"\u003e\n\u003cp\u003eAccount executives and SEs at ON24 drive complex enterprise deals with solution demos and multi-week pilots to prove ROI; ON24 reported approximately $145M revenue in 2024, underscoring enterprise traction. Multi-stakeholder selling navigates procurement cycles while renewals and expansions—with net retention often exceeding 100% in comparable SaaS peers—grow ARR.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003csection class=\"sub-highlight-box\"\u003e\n\u003cdiv class=\"sub-highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Channels-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eWebsite and product-led motions\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-content\"\u003e\n\u003cp\u003eInbound content and free trials capture demand—ON24 reports high trial engagement with webinar-led demos converting at materially higher rates, while 2024 industry data shows 68% of B2B buyers prefer digital self-serve. Self-serve resources and documentation lower evaluation friction and reduce sales cycle time. Guided tours highlight key workflows and use cases, and pricing pages plus ROI calculators help buyers quantify value and accelerate purchase decisions.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"image-section image-2_new_design\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Channels-Image.svg\" alt=\"Explore a Preview\"\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003csection class=\"highlight-box\"\u003e\n\u003cdiv class=\"highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Channels-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eAlliances and resellers\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"highlight-content\"\u003e\n\u003cp\u003eSI and agency partners extend ON24 reach and services into complex enterprise environments, leveraging a martech market that topped roughly $121 billion in 2023; co-selling within those ecosystems opens doors to integrated deals. Revenue sharing models align incentives with partners, while local resellers address regional compliance, language and demand nuances to boost adoption.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003cdiv class=\"product-orange-section\"\u003e\n\u003cdiv class=\"product-box-orange-section4\"\u003e\n\u003cdiv class=\"title-row-orange-section\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Channels-Icon-Color-2.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eMarketplaces and integrations\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-orange-section blur_box\"\u003e\n\u003cp\u003eMarketplaces and integrations boost ON24 discoverability via app listings and partner catalogs; ON24 offers native connectors to Salesforce, Marketo and HubSpot to embed webinars into CRM workflows. One-click installs cut time-to-value from multi-week projects to hours for many customers, accelerating adoption. Integration showcases package ON24 with marketing automation and sales tech, while reviews and ratings supply social proof and reduce evaluation time.\u003c\/p\u003e\n\u003cp\u003e\u003c\/p\u003e\n\u003cul class=\"lst_crct\"\u003e\n\u003cli\u003ediscoverability: app listings\u003c\/li\u003e\n\u003cli\u003espeed: one-click installs\u003c\/li\u003e\n\u003cli\u003ebundles: integration showcases\u003c\/li\u003e\n\u003cli\u003etrust: reviews \u0026amp; ratings\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cbutton class=\"get_full_prdct_green\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"product-box-orange-section4\"\u003e\n\u003cdiv class=\"title-row-orange-section\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Channels-Icon-Color-2.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eEvents, webinars, and communities\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-orange-section blur_box\"\u003e\n\u003cp\u003eON24 dogfoods programs to model best practices, driving platform uptake across its more than 1,700 customers in 2024 and improving client event KPIs; thought leadership webinars feed top-of-funnel interest, while user groups build advocacy and peer-driven retention, and targeted case studies accelerate conversion of later-stage buyers.\u003c\/p\u003e\n\u003cp\u003e\u003c\/p\u003e\n\u003cul class=\"lst_crct\"\u003e\n\u003cli\u003eDogfooded programs: operational best practices\u003c\/li\u003e\n\u003cli\u003eThought leadership: top-of-funnel demand\u003c\/li\u003e\n\u003cli\u003eUser groups: advocacy and retention\u003c\/li\u003e\n\u003cli\u003eCase studies: late-stage conversion\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cbutton class=\"get_full_prdct_green\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003csection class=\"highlight-box\"\u003e\n\u003cdiv class=\"highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Channels-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eSales and SEs accelerate enterprise pilots with webinars, trials and CRM integrations\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"highlight-content\"\u003e\n\u003cp\u003eAccount executives and SEs drive enterprise deals and pilots, supporting ON24’s ~1,700 customers and reported ~$145M revenue in 2024. Inbound trials, webinar-led demos and self-serve content shorten cycles—68% of B2B buyers prefer digital self-serve. SI\/agency partners and native CRM integrations (Salesforce, Marketo, HubSpot) expand reach and speed adoption.\u003c\/p\u003e\n\u003cbutton class=\"get_full_prdct_green\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003cdiv class=\"container_new_design\"\u003e\n\u003cdiv class=\"text-section text-1_new_design\"\u003e\n\u003cdiv class=\"frst_big_letter_heading\"\u003e\n\u003ch2\u003e\n\u003cspan class=\"frst_big_letter_letter green\"\u003eC\u003c\/span\u003e\u003cspan class=\"frst_big_letter_text\"\u003eustomer Segments\u003c\/span\u003e\n\u003c\/h2\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-wrapper orange\"\u003e\n\u003csection class=\"sub-highlight-box\"\u003e\n\u003cdiv class=\"sub-highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Customer-Segments-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eEnterprise B2B marketing teams\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-content\"\u003e\n\u003cp\u003eEnterprise B2B marketing teams run large demand-gen, field, and corporate programs and require scale, governance, and integrations to manage workflows and ROI. In 2024, ~70% of B2B teams prioritized ABM while 68% ranked personalization as critical for engagement. Global teams add localization and compliance constraints, with over half citing regulatory\/localization needs. \u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003csection class=\"sub-highlight-box\"\u003e\n\u003cdiv class=\"sub-highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Customer-Segments-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eMid-market growth companies\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-content\"\u003e\n\u003cp\u003eFast-growing mid-market firms demand rapid deployment and clear ROI, favoring ON24s ready templates and managed services; seamless integrations with Salesforce and Marketo ensure lead sync and attribution, while tiered pricing and usage-based plans accommodate budget constraints.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"image-section image-1_new_design\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Customer-Segments-Image.svg\" alt=\"Explore a Preview\"\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003csection class=\"highlight-box\"\u003e\n\u003cdiv class=\"highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Customer-Segments-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eRegulated industries (FSI, life sciences)\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"highlight-content\"\u003e\n\u003cp\u003eRegulated industries such as FSI and life sciences demand solutions built around compliance and auditability, especially in a 2024 life sciences market approaching roughly 1.5 trillion dollars. Security, consent and data residency are non-negotiable under GDPR, HIPAA and 21 CFR Part 11. Event education and HCP engagement are primary use cases, and robust access controls and audit trails materially ease internal approvals and inspector reviews.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003cdiv class=\"product-green-section\"\u003e\n\u003cdiv class=\"product-box-green-section4\"\u003e\n\u003cdiv class=\"title-row-green-section\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Customer-Segments-Icon-Color-2.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eAgencies and event producers\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-green-section blur_box\"\u003e\n\u003cp\u003eService providers deliver concurrent programs for multiple clients, so white-label and multi-tenant features are essential for brand isolation and billing; in 2024, 70% of event teams ranked platform reliability as a top priority for high-visibility events. Partner enablement expands service portfolios and upsell opportunities, reducing client churn and increasing ARR.\u003c\/p\u003e\n\u003cp\u003e\u003c\/p\u003e\n\u003cul class=\"lst_crct\"\u003e\n\u003cli\u003emulti-tenant\u003c\/li\u003e\n\u003cli\u003ewhite-label\u003c\/li\u003e\n\u003cli\u003ereliability=priority\u003c\/li\u003e\n\u003cli\u003epartner-enablement\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cbutton class=\"get_full_prdct_orange\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"product-box-green-section4\"\u003e\n\u003cdiv class=\"title-row-green-section\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Customer-Segments-Icon-Color-2.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eSales enablement and customer education\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-green-section blur_box\"\u003e\n\u003cp\u003eRevenue teams require tailored experiences for prospects and customers to accelerate pipelines and improve conversion; 2024 data shows 68% of B2B teams prioritize personalized digital engagements. On-demand libraries support ongoing learning and reduce time-to-value, while engagement data (views, attention, Q\u0026amp;A) informs targeted follow-up. Tight integration with CRM and sales tools is vital to convert engagement signals into measurable revenue.\u003c\/p\u003e\n\u003cp\u003e\u003c\/p\u003e\n\u003cul class=\"lst_crct\"\u003e\n\u003cli\u003ePersonalization: tailored demos and tracks\u003c\/li\u003e\n\u003cli\u003eOn-demand: continuous learning, lower churn\u003c\/li\u003e\n\u003cli\u003eEngagement metrics: guide next-best actions\u003c\/li\u003e\n\u003cli\u003eIntegrations: CRM\/AT tools sync for pipeline conversion\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cbutton class=\"get_full_prdct_orange\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003csection class=\"highlight-box\"\u003e\n\u003cdiv class=\"highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Customer-Segments-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eMid-market B2B: \u003cstrong\u003e70%\u003c\/strong\u003e ABM, \u003cstrong\u003e68%\u003c\/strong\u003e personalization, \u003cstrong\u003e$1.5T\u003c\/strong\u003e life sciences\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"highlight-content\"\u003e\n\u003cp\u003eEnterprise B2B, mid-market, regulated industries, service providers and revenue teams drive demand for scale, compliance, multi-tenancy, white-label, personalization and CRM integrations; 2024 metrics: ~70% prioritize ABM, 68% personalization, life sciences market ~$1.5T, 70% cite reliability.\u003c\/p\u003e\n\u003ctable class=\"tbl_prdct green_head blur_tbl\"\u003e\n\u003cthead\u003e\u003ctr\u003e\n\u003cth\u003eSegment\u003c\/th\u003e\n\u003cth\u003eKey need\u003c\/th\u003e\n\u003cth\u003e2024 metric\u003c\/th\u003e\n\u003c\/tr\u003e\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003eEnterprise\u003c\/td\u003e\n\u003ctd\u003eScale\/Governance\u003c\/td\u003e\n\u003ctd\u003e70% ABM\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eRegulated\u003c\/td\u003e\n\u003ctd\u003eCompliance\u003c\/td\u003e\n\u003ctd\u003e$1.5T LS\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003cbutton class=\"get_full_prdct_orange\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\u003cdiv class=\"container_new_design\"\u003e\n\u003cdiv class=\"text-section text-2_new_design\"\u003e\n\u003cdiv class=\"frst_big_letter_heading\"\u003e\n\u003ch2\u003e\n\u003cspan class=\"frst_big_letter_letter orange\"\u003eC\u003c\/span\u003e\u003cspan class=\"frst_big_letter_text\"\u003eost Structure\u003c\/span\u003e\n\u003c\/h2\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-wrapper orange\"\u003e\n\u003csection class=\"sub-highlight-box\"\u003e\n\u003cdiv class=\"sub-highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Cost-Structure-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eCloud infrastructure and delivery\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-content\"\u003e\n\u003cp\u003eCompute, storage, bandwidth and CDN account for the bulk of variable cloud costs in event-streaming SaaS, typically 30–50% of platform operating expenses in 2024. Redundancy, failover and monitoring add roughly 5–10% overhead to maintain SLAs. Regional expansion can increase infrastructure spend 20–60% as multi-AZ\/region deployments and egress multiply. Continuous optimization (rightsizing, reserved instances, CDNs) commonly trims unit costs 10–30% and protects margins.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003csection class=\"sub-highlight-box\"\u003e\n\u003cdiv class=\"sub-highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Cost-Structure-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eR\u0026amp;D and product development\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-content\"\u003e\n\u003cp\u003eEngineering salaries and tooling represent a major line item, with typical 2024 senior engineer total comp \u0026gt;$150,000 and platform tooling\/licensing adding material spend; ON24-class SaaS peers allocate roughly 20–25% of revenue to R\u0026amp;D. Ongoing investments target AI, analytics and UX enhancements, while continuous security and compliance updates consume recurring budget. Dedicated experimentation budgets, often 5–10% of R\u0026amp;D, fuel rapid innovation.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"image-section image-2_new_design\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Cost-Structure-Image.svg\" alt=\"Explore a Preview\"\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003csection class=\"highlight-box\"\u003e\n\u003cdiv class=\"highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Cost-Structure-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eSales and marketing\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"highlight-content\"\u003e\n\u003cp\u003eAE\/SE teams, commissions and partner incentives are material to ON24’s cost base, with sales-related payouts often representing 15-25% of new ACV in 2024. Content creation, paid media and virtual\/in-person events drive pipeline and accounted for a significant share of marketing spend in 2024. Customer references, case production and localization for global reach add incremental costs to sustain international growth.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003cdiv class=\"product-orange-section\"\u003e\n\u003cdiv class=\"product-box-orange-section4\"\u003e\n\u003cdiv class=\"title-row-orange-section\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Cost-Structure-Icon-Color-2.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eCustomer success and support\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-orange-section blur_box\"\u003e\n\u003cp\u003eCustomer success costs scale with account base as CSMs, producers, and technical support staff increase to manage onboarding and live events; training content and certifications need continuous upkeep and refresh. Premium support tiers add staffing complexity and higher SLA-driven costs, while tooling investment enables proactive health monitoring and reduces reactive support load.\u003c\/p\u003e\n\u003cp\u003e\u003c\/p\u003e\n\u003cul class=\"lst_crct\"\u003e\n\u003cli\u003eCSMs\/producers\/support scale with accounts\u003c\/li\u003e\n\u003cli\u003eOngoing training and certification upkeep\u003c\/li\u003e\n\u003cli\u003ePremium tiers = more specialized staff\u003c\/li\u003e\n\u003cli\u003eMonitoring tools cut reactive costs\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cbutton class=\"get_full_prdct_green\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"product-box-orange-section4\"\u003e\n\u003cdiv class=\"title-row-orange-section\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Cost-Structure-Icon-Color-2.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eG\u0026amp;A and compliance\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-orange-section blur_box\"\u003e\n\u003cpg and compliance core costs cover finance legal hr facilities to keep on24 operational audits certifications insurance recur annually in data privacy governance programs remain ongoing priorities driving investment controls monitoring. vendor management procurement create steady overhead contract burdens.\u003e\u003cul class=\"lst_crct\"\u003e\n\u003cli\u003eFinance: budgeting, SOX support, reporting\u003c\/li\u003e\n\u003cli\u003eLegal: contracts, IP, compliance\u003c\/li\u003e\n\u003cli\u003eHR \u0026amp; facilities: payroll, benefits, office ops\u003c\/li\u003e\n\u003cli\u003eRisk: audits, insurance, data governance\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/pg\u003e\n\u003c\/div\u003e\n\u003cbutton class=\"get_full_prdct_green\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003csection class=\"highlight-box\"\u003e\n\u003cdiv class=\"highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Cost-Structure-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eCost mix: \u003cstrong\u003e35–50%\u003c\/strong\u003e infra, \u003cstrong\u003e20–25%\u003c\/strong\u003e R\u0026amp;D, 15–25% sales\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"highlight-content\"\u003e\n\u003cp\u003eCompute\/storage\/bandwidth\/CDN = 35–50% OPEX in 2024; redundancy\/monitoring +5–10%. R\u0026amp;D = 20–25% of revenue; senior engineer comp \u0026gt;$150,000 and AI\/analytics lift spend. Sales\/partner commissions = 15–25% new ACV; CSMs\/production scale with accounts, premium tiers increase staffing and SLA costs.\u003c\/p\u003e\n\u003ctable class=\"tbl_prdct green_head blur_tbl\"\u003e\n\u003cthead\u003e\u003ctr\u003e\n\u003cth\u003eCategory\u003c\/th\u003e\n\u003cth\u003e2024 Metric\u003c\/th\u003e\n\u003c\/tr\u003e\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003eInfra\u003c\/td\u003e\n\u003ctd\u003e35–50% OPEX\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eRedundancy\u003c\/td\u003e\n\u003ctd\u003e+5–10%\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eR\u0026amp;D\u003c\/td\u003e\n\u003ctd\u003e20–25% Rev\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eSales\u003c\/td\u003e\n\u003ctd\u003e15–25% ACV\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003cbutton class=\"get_full_prdct_green\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\u003cdiv class=\"container_new_design\"\u003e\n\u003cdiv class=\"text-section text-1_new_design\"\u003e\n\u003cdiv class=\"frst_big_letter_heading\"\u003e\n\u003ch2\u003e\n\u003cspan class=\"frst_big_letter_letter green\"\u003eR\u003c\/span\u003e\u003cspan class=\"frst_big_letter_text\"\u003eevenue Streams\u003c\/span\u003e\n\u003c\/h2\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-wrapper orange\"\u003e\n\u003csection class=\"sub-highlight-box\"\u003e\n\u003cdiv class=\"sub-highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Revenue-Streams-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eSaaS subscriptions (tiered)\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-content\"\u003e\n\u003cp\u003eAnnual and multi-year licenses form the core ARR for ON24, with tiered SaaS packages that scale by features, seats, and capacity. Tiers range from basic engagement tools to enterprise suites where plans include SLAs, governance, and dedicated support. Revenue uplifts are driven by customer upgrades, seat expansions, and increased event volume. Enterprise agreements typically enable predictable multi-year cash flow.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003csection class=\"sub-highlight-box\"\u003e\n\u003cdiv class=\"sub-highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Revenue-Streams-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eUsage-based overages\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-content\"\u003e\n\u003cp\u003eAttendee volume, storage, and bandwidth can exceed entitlements during peak webinars, driving usage-based overages that monetize spikes in demand. Overage fees convert episodic peaks into revenue—ON24-style pay-as-you-grow pricing ties fees to realized value and retention. In 2024 many platforms reported double-digit event growth, and predictive alerts prompt customers to pre-purchase add-ons before costly overages.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"image-section image-1_new_design\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Revenue-Streams-Image.svg\" alt=\"Explore a Preview\"\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003csection class=\"highlight-box\"\u003e\n\u003cdiv class=\"highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Revenue-Streams-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eProfessional and managed services\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"highlight-content\"\u003e\n\u003cp\u003eImplementation, creative, and event production drive ON24 services revenue by packaging setup, content and live operations into scoped offers; 2024 packaging reduced client onboarding time and simplified procurement. White-glove support de-risks high-profile events and protects enterprise reputation, boosting renewal rates. Services accelerate platform adoption and stickiness by aligning outcomes with client KPIs.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003cdiv class=\"product-green-section\"\u003e\n\u003cdiv class=\"product-box-green-section4\"\u003e\n\u003cdiv class=\"title-row-green-section\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Revenue-Streams-Icon-Color-2.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eTraining and certification\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-green-section blur_box\"\u003e\n\u003cp\u003eTraining and certification courses generate incremental revenue by converting event attendees into paid learners and certified users, while certifications validate proficiency and increase platform stickiness; training also reduces support tickets and onboarding time. Bundled training at renewal boosts ARPU and retention, and education investments typically lower support costs per customer.\u003c\/p\u003e\n\u003cul class=\"lst_crct\"\u003e\n\u003cli\u003eWorkshops → incremental revenue\u003c\/li\u003e\n\u003cli\u003eCertifications → validated proficiency\u003c\/li\u003e\n\u003cli\u003eBundles at renewal → higher ARPU\u003c\/li\u003e\n\u003cli\u003eEducation → lower support costs\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cbutton class=\"get_full_prdct_orange\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"product-box-green-section4\"\u003e\n\u003cdiv class=\"title-row-green-section\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Revenue-Streams-Icon-Color-2.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eAdd-ons and advanced analytics\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-green-section blur_box\"\u003e\n\u003cp\u003eON24 (ticker ONTF) monetizes premium analytics, AI-driven personalization and advanced security as add-ons, while additional connectors and hubs expand platform footprint and industry-specific feature packs address vertical needs; Gartner identified personalization as a top CX priority in 2024, supporting higher ARPU and differentiation.\u003c\/p\u003e\n\u003cul class=\"lst_crct\"\u003e\n\u003cli\u003ePremium analytics add-on — upsells to enterprise customers\u003c\/li\u003e\n\u003cli\u003eAI personalization — improves engagement and conversion\u003c\/li\u003e\n\u003cli\u003eAdvanced security — meets compliance demands\u003c\/li\u003e\n\u003cli\u003eConnectors \u0026amp; hubs — expand addressable market\u003c\/li\u003e\n\u003cli\u003eFeature packs — tailor to industries, raise ARPU\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cbutton class=\"get_full_prdct_orange\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003csection class=\"highlight-box\"\u003e\n\u003cdiv class=\"highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Revenue-Streams-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eTiered SaaS licenses and services drive predictable ARR; AI personalization \u0026amp; security boost ARPU\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"highlight-content\"\u003e\n\u003cp\u003eAnnual and multi‑year SaaS licenses form ON24’s core ARR with tiered packages and enterprise SLAs driving predictable cash flow.\u003c\/p\u003e\n\u003cp\u003eUsage overages, implementation\/production services, and training\/certification add recurring and project revenue and raise ARPU.\u003c\/p\u003e\n\u003cp\u003ePremium analytics, AI personalization, security add‑ons and connectors expand monetization and vertical reach (Gartner 2024: personalization a top CX priority).\u003c\/p\u003e\n\u003ctable class=\"tbl_prdct green_head blur_tbl\"\u003e\n\u003cthead\u003e\u003ctr\u003e\n\u003cth\u003eStream\u003c\/th\u003e\n\u003cth\u003eRole\u003c\/th\u003e\n\u003cth\u003e2024 trend\u003c\/th\u003e\n\u003c\/tr\u003e\u003c\/thead\u003e\n\u003ctbody\u003e\u003ctr\u003e\n\u003ctd\u003eLicenses\u003c\/td\u003e\n\u003ctd\u003eCore ARR\u003c\/td\u003e\n\u003ctd\u003eEnterprise renewals\u003c\/td\u003e\n\u003c\/tr\u003e\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003cbutton class=\"get_full_prdct_orange\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e","brand":"PESTEL Analysis","offers":[{"title":"Default Title","offer_id":58098223481180,"sku":"on24-business-model-canvas","price":10.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0938\/8127\/0620\/files\/on24-business-model-canvas.png?v=1781802565","url":"https:\/\/pestel-analysis.com\/products\/on24-business-model-canvas","provider":"PESTEL ANALYSIS","version":"1.0","type":"link"}