{"product_id":"helia-business-model-canvas","title":"Helia Group Business Model Canvas","description":"\u003cdiv class=\"pr-shrt-dscr-wrapper orange\"\u003e\n\u003csection class=\"pr-shrt-dscr-box\"\u003e\n\u003cdiv class=\"pr-shrt-dscr-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/GENERAL-Magnifier-Icon.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eConcise Business Model Canvas: value props, customer segments, partners, revenue drivers\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"pr-shrt-dscr-content\"\u003e\n\u003cp\u003eExplore Helia Group’s strategic blueprint with our concise Business Model Canvas — three to five sentences that highlight value propositions, customer segments, key partners and revenue drivers. This snapshot teases actionable insights; purchase the full Canvas to get a detailed, editable Word and Excel version for benchmarking, investor decks, or strategic planning.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"container_new_design\"\u003e\n\u003cdiv class=\"text-section text-1_new_design\"\u003e\n\u003cdiv class=\"frst_big_letter_heading\"\u003e\n\u003ch2\u003e\n\u003cspan class=\"frst_big_letter_letter green\"\u003eP\u003c\/span\u003e\u003cspan class=\"frst_big_letter_text\"\u003eartnerships\u003c\/span\u003e\n\u003c\/h2\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-wrapper green\"\u003e\n\u003csection class=\"sub-highlight-box\"\u003e\n\u003cdiv class=\"sub-highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Partnerships-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eMajor banks and ADIs\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-content\"\u003e\n\u003cp\u003ePartnerships with Australia’s largest banks, including the Big Four that control roughly 80% of mortgage market share, secure steady LMI flow and portfolio scale. Joint credit policy alignment enables higher-LVR lending while controlling loss expectations. Co-designed processes shorten time-to-yes for borrowers. These relationships underpin Helia’s market position and pricing power.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003csection class=\"sub-highlight-box\"\u003e\n\u003cdiv class=\"sub-highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Partnerships-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eRegional banks and credit unions\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-content\"\u003e\n\u003cp\u003eSmaller regional banks and credit unions rely on Helia for risk transfer and underwriting expertise, with Helia supporting over 50 lender partners as of 2024. Tailored arrangements cover niche geographies and segments, and delegated underwriting authority has improved broker turnaround times by about 30% in 2024. Diversified counterparty base reduces concentration risk across Helia's portfolio.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"image-section image-1_new_design\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Partnerships-Image.svg\" alt=\"Explore a Preview\"\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003csection class=\"highlight-box\"\u003e\n\u003cdiv class=\"highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Partnerships-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eNon-bank lenders and fintechs\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"highlight-content\"\u003e\n\u003cp\u003ePartnerships with non-bank lenders and fintechs extend LMI into specialist and near-prime segments, which accounted for roughly 20% of Australian mortgage approvals in 2024, expanding Helia’s addressable market. API-first integrations embed LMI within digital origination workflows, speeding processes and reducing friction. Flexible credit overlays enable innovative product designs while preserving underwriting prudence. Growth in this channel materially increases TAM and diversification.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003cdiv class=\"product-green-section\"\u003e\n\u003cdiv class=\"product-box-green-section4\"\u003e\n\u003cdiv class=\"title-row-green-section\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Partnerships-Icon-Color-2.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eReinsurers and capital partners\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-green-section blur_box\"\u003e\n\u003cp\u003eGlobal reinsurers provide capacity, volatility smoothing and capital efficiency to Helia, with structured quota-share and excess-of-loss covers used to stabilise earnings while collaborative actuarial reviews tighten risk-based pricing and loss assumptions, strengthening solvency and enabling larger lender mandates.\u003c\/p\u003e\n\u003cp\u003e\u003c\/p\u003e\n\u003cul class=\"lst_crct\"\u003e\n\u003cli\u003eReinsurance capacity\u003c\/li\u003e\n\u003cli\u003eVolatility smoothing\u003c\/li\u003e\n\u003cli\u003eStructured quota-share\u003c\/li\u003e\n\u003cli\u003eExcess-of-loss\u003c\/li\u003e\n\u003cli\u003eActuarial collaboration\u003c\/li\u003e\n\u003cli\u003eStronger solvency\u003c\/li\u003e\n\u003cli\u003eSupports larger lender mandates\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cbutton class=\"get_full_prdct_orange\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"product-box-green-section4\"\u003e\n\u003cdiv class=\"title-row-green-section\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Partnerships-Icon-Color-2.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eRegulators, data and valuation providers\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-green-section blur_box\"\u003e\n\u003cp\u003eEngagement with APRA and ASIC ensures compliance and prudential alignment, embedding regulatory requirements into product and capital frameworks. Data bureaus, valuation platforms and property analytics deepen credit-risk models and improve portfolio segmentation. Secure integrations reduce friction and rework, raising underwriting accuracy and auditability across lifecycle controls.\u003c\/p\u003e\n\u003cul class=\"lst_crct\"\u003e\u003c\/ul\u003e\n\u003cli\u003eRegulatory alignment: APRA\/ASIC oversight\u003c\/li\u003e\n\u003cli\u003eData partners: bureaus, valuation \u0026amp; analytics\u003c\/li\u003e\n\u003cli\u003eTech: secure integrations → higher accuracy \u0026amp; audit trails\u003c\/li\u003e\n\u003c\/div\u003e\n\u003cbutton class=\"get_full_prdct_orange\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003csection class=\"highlight-box\"\u003e\n\u003cdiv class=\"highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Partnerships-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eBig Four ties + 50+ lenders secure LMI flows, fintech expands approvals, underwriting speeds up\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"highlight-content\"\u003e\n\u003cp\u003ePartnerships with Big Four banks (≈80% mortgage share) and 50+ lenders (2024) secure steady LMI flows and pricing power. Regional banks, fintechs and non-bank partners drive diversification; fintech\/near-prime made ~20% of approvals (2024) and delegated underwriting cut broker TAT ~30% (2024). Reinsurers and APRA\/ASIC alignment provide capacity, volatility smoothing and stronger solvency.\u003c\/p\u003e\n\u003ctable class=\"tbl_prdct green_head blur_tbl\"\u003e\n\u003cthead\u003e\u003ctr\u003e\n\u003cth\u003ePartner type\u003c\/th\u003e\n\u003cth\u003e2024 metric\u003c\/th\u003e\n\u003cth\u003eImpact\u003c\/th\u003e\n\u003c\/tr\u003e\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003eBig Four banks\u003c\/td\u003e\n\u003ctd\u003e~80% mortgage share\u003c\/td\u003e\n\u003ctd\u003eStable volume\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eLender partners\u003c\/td\u003e\n\u003ctd\u003e50+\u003c\/td\u003e\n\u003ctd\u003eDiversification\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eFintechs\/non-banks\u003c\/td\u003e\n\u003ctd\u003e~20% approvals\u003c\/td\u003e\n\u003ctd\u003eMarket expansion\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eDelegated underwriting\u003c\/td\u003e\n\u003ctd\u003e-30% broker TAT\u003c\/td\u003e\n\u003ctd\u003eFaster origination\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eReinsurance\u003c\/td\u003e\n\u003ctd\u003eStructured covers\u003c\/td\u003e\n\u003ctd\u003eCapital efficiency\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003cbutton class=\"get_full_prdct_orange\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003cdiv class=\"product-includes\"\u003e\n\u003ch2\u003eWhat is included in the product\u003c\/h2\u003e\n\u003cdiv class=\"product-box-includes\"\u003e\n\u003cdiv class=\"title-row-includes\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/GENERAL-Word-Icon.svg\" alt=\"Word Icon\"\u003e\n\u003cstrong\u003eDetailed Word Document\u003c\/strong\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-includes\"\u003e\n\u003cp\u003eA complete Business Model Canvas for Helia Group outlining all nine blocks—customer segments, value propositions, channels, customer relationships, revenue streams, key resources, activities, partners, and cost structure—reflecting real-world operations and strategic priorities, including competitive advantages and linked SWOT insights to support presentations, investor discussions, and strategic decision-making.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"plus-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/GENERAL-Plus-Icon.svg\" alt=\"Plus Icon\"\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"product-box-includes\"\u003e\n\u003cdiv class=\"title-row-includes\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/GENERAL-Excel-Icon.svg\" alt=\"Excel Icon\"\u003e\n\u003cstrong\u003eCustomizable Excel Spreadsheet\u003c\/strong\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-includes\"\u003e\n\u003cp\u003eHigh-level, editable Business Model Canvas for Helia Group that condenses strategy into a one-page snapshot, saving hours of structuring while enabling quick team collaboration and side-by-side comparisons.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"container_new_design\"\u003e\n\u003cdiv class=\"text-section text-2_new_design\"\u003e\n\u003cdiv class=\"frst_big_letter_heading\"\u003e\n\u003ch2\u003e\n\u003cspan class=\"frst_big_letter_letter orange\"\u003eA\u003c\/span\u003e\u003cspan class=\"frst_big_letter_text\"\u003ectivities\u003c\/span\u003e\n\u003c\/h2\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-wrapper orange\"\u003e\n\u003csection class=\"sub-highlight-box\"\u003e\n\u003cdiv class=\"sub-highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Activities-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eMortgage risk underwriting\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-content\"\u003e\n\u003cp\u003eAssess borrower credit, collateral and lender policy risk across cycles, using stress-tested scenarios and vintage analysis to capture cyclical shifts. Apply Helia models and manuals to set LVR (noting LMI typically required above 80%), coverage and conditional requirements. Delegate authority to approved lenders for front-line decisions to improve throughput. Maintain disciplined exceptions governance with documented escalation and audit trails.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003csection class=\"sub-highlight-box\"\u003e\n\u003cdiv class=\"sub-highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Activities-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003ePricing and portfolio analytics\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-content\"\u003e\n\u003cp\u003eCalibrate risk-based premium curves by segment and channel using granular borrower and property attributes to align margin with observed loss severity. Monitor cohort performance, PD\/LGD and vintage loss emergence to detect early deterioration and refine reserve overlays. Run stress tests across macro and property scenarios to quantify capital and solvency impacts under adverse paths. Feed insights back into pricing and appetite to tighten or expand exposures. \u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"image-section image-2_new_design\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Activities-Image.svg\" alt=\"Explore a Preview\"\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003csection class=\"highlight-box\"\u003e\n\u003cdiv class=\"highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Activities-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eClaims management and recoveries\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"highlight-content\"\u003e\n\u003cp\u003eProcess lender claims swiftly under SLAs targeting resolution within 30 days; in 2024 Helia processed ~1,600 claims with median turnaround near this target. Recoveries are optimised via active property-sale oversight and streamlined legal workflows, delivering a circa 45% net recovery rate in 2024. Leakage is minimised through enhanced fraud controls and documentation rigor, and transparent dashboard reporting is provided back to lenders weekly.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003cdiv class=\"product-orange-section\"\u003e\n\u003cdiv class=\"product-box-orange-section4\"\u003e\n\u003cdiv class=\"title-row-orange-section\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Activities-Icon-Color-2.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eLender onboarding and integration\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-orange-section blur_box\"\u003e\n\u003cp\u003eSet up secure API connectivity into lenders LOS and major broker platforms, aligning credit policy, eligibility rules and documentation standards across partners to ensure consistent risk outcomes; as of 2024 this integration focus supports scalable LMI distribution. Train frontline staff on LMI use cases and product thresholds, then continuously improve turnaround time and decision accuracy through analytics-driven feedback loops.\u003c\/p\u003e\n\u003cp\u003e\u003c\/p\u003e\n\u003cul class=\"lst_crct\"\u003e\n\u003cli\u003eConnect LOS \u0026amp; broker platforms\u003c\/li\u003e\n\u003cli\u003eAlign credit policy \u0026amp; documentation\u003c\/li\u003e\n\u003cli\u003eFrontline LMI training\u003c\/li\u003e\n\u003cli\u003eReduce TAT, improve accuracy\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cbutton class=\"get_full_prdct_green\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"product-box-orange-section4\"\u003e\n\u003cdiv class=\"title-row-orange-section\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Activities-Icon-Color-2.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eCapital, reinsurance and compliance\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-orange-section blur_box\"\u003e\n\u003cp\u003eHelia Group (ASX HLI) manages ICAAP, solvency and ratings requirements year-round, meeting APRA oversight in 2024 while optimizing capital efficiency via stress testing and scenario analysis. It structures and renews reinsurance to balance cost and protection and maintains counterparty diversification. Enterprise governance enforces model validation, data lineage and robust risk, audit and regulatory reporting.\u003c\/p\u003e\n\u003cp\u003e\u003c\/p\u003e\n\u003cul class=\"lst_crct\"\u003e\n\u003cli\u003eManage ICAAP, solvency \u0026amp; ratings (APRA oversight in 2024)\u003c\/li\u003e\n\u003cli\u003eStructure \u0026amp; renew reinsurance: cost vs protection\u003c\/li\u003e\n\u003cli\u003eMaintain risk, audit \u0026amp; regulatory reporting\u003c\/li\u003e\n\u003cli\u003eGovern models \u0026amp; data lineage enterprise-wide\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cbutton class=\"get_full_prdct_green\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003csection class=\"highlight-box\"\u003e\n\u003cdiv class=\"highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Activities-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eRisk-calibrated LMI: stress-tested underwriting, delegated lenders, \u003cstrong\u003e~1,600\u003c\/strong\u003e claims, \u003cstrong\u003e45%\u003c\/strong\u003e recovery\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"highlight-content\"\u003e\n\u003cp\u003eHelia assesses borrower credit and collateral with stress-tested vintage analysis, delegates decisions to approved lenders with strict exceptions governance. Risk-based premium curves and cohort monitoring calibrate pricing; 2024 saw ~1,600 claims, ~45% net recovery and median 30-day turnaround. API LOS\/broker integrations, ICAAP, reinsurance and APRA-aligned governance sustain capital efficiency and scalable LMI distribution.\u003c\/p\u003e\n\u003ctable class=\"tbl_prdct green_head blur_tbl\"\u003e\n\u003cthead\u003e\u003ctr\u003e\n\u003cth\u003eMetric\u003c\/th\u003e\n\u003cth\u003e2024\u003c\/th\u003e\n\u003c\/tr\u003e\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003eClaims processed\u003c\/td\u003e\n\u003ctd\u003e~1,600\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eMedian TAT\u003c\/td\u003e\n\u003ctd\u003e~30 days\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eNet recovery rate\u003c\/td\u003e\n\u003ctd\u003e~45%\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eRegulatory\u003c\/td\u003e\n\u003ctd\u003eAPRA oversight, ICAAP\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003cbutton class=\"get_full_prdct_green\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003cdiv class=\"container_new_design\"\u003e\n\u003cdiv class=\"text-section text-1_new_design\"\u003e\n\u003ch2\u003e\n\u003cspan style=\"color: #3BB77E;\"\u003eDelivered as Displayed\u003c\/span\u003e\u003cbr\u003e Business Model Canvas\u003c\/h2\u003e\n\u003cp\u003eThe Helia Group Business Model Canvas shown here is the actual deliverable, not a mockup or sample—what you see is a direct snapshot of the final file. When you complete your purchase, you’ll receive this exact document with all content and pages included. The download comes ready-to-edit in Word and Excel formats, formatted for immediate use in presentations or planning.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"image-section image-1_new_design\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/GENERAL-Explore-Preview.svg\" alt=\"Explore a Preview\"\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"container_new_design\"\u003e\n\u003cdiv class=\"text-section text-1_new_design\"\u003e\n\u003cdiv class=\"frst_big_letter_heading\"\u003e\n\u003ch2\u003e\n\u003cspan class=\"frst_big_letter_letter green\"\u003eR\u003c\/span\u003e\u003cspan class=\"frst_big_letter_text\"\u003eesources\u003c\/span\u003e\n\u003c\/h2\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-wrapper orange\"\u003e\n\u003csection class=\"sub-highlight-box\"\u003e\n\u003cdiv class=\"sub-highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Resources-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eStrong capital base and ratings\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-content\"\u003e\n\u003cp\u003eAs of FY24 Helia's strong capital base underpins underwriting capacity and sustains lender confidence across mortgage guarantee and credit programs. Investment‑grade ratings in FY24 reduced counterparty concerns and supported competitive reinsurance and funding terms. Adequate capital buffers absorbed cyclical losses, enabling Helia to commit to large program placements with institutional partners.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003csection class=\"sub-highlight-box\"\u003e\n\u003cdiv class=\"sub-highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Resources-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eActuarial models and risk data\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-content\"\u003e\n\u003cp\u003eProprietary PD\/LGD, house-price and prepayment models drive Helia’s pricing and capital allocation, calibrated to macro settings such as the 2024 RBA cash rate of 4.35%. Longitudinal portfolio and claims data refine loss assumptions and vintage behaviour across economic cycles. Scenario tools model downturn dynamics, stress-testing priors against severe house-price falls and higher default paths. Data quality and governance underpin regulatory credibility and APRA reporting.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"image-section image-1_new_design\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Resources-Image.svg\" alt=\"Explore a Preview\"\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003csection class=\"highlight-box\"\u003e\n\u003cdiv class=\"highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Resources-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eLicenses, brand, and regulatory standing\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"highlight-content\"\u003e\n\u003cp\u003eHelia Group is ASX-listed (HLI) with APRA-regulated insurance licences and an AFSL, enabling prudential-compliant market participation and risk-taking at scale. Its trusted brand and track record reassure lenders and borrowers, supporting over A$20bn of insured exposure in 2024. Strong governance reduces disputes and operating costs, while active standing with regulators sustains policy dialogue and market access.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003cdiv class=\"product-green-section\"\u003e\n\u003cdiv class=\"product-box-green-section4\"\u003e\n\u003cdiv class=\"title-row-green-section\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Resources-Icon-Color-2.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eTechnology platforms and APIs\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-green-section blur_box\"\u003e\n\u003cp\u003eTechnology platforms and APIs embed LMI into lender and broker workflows, while rules engines deliver instant eligibility and pricing decisions; secure infrastructure protects sensitive customer data and analytics platforms power continuous portfolio monitoring and risk scoring.\u003c\/p\u003e\n\u003cp\u003e\u003c\/p\u003e\n\u003cul class=\"lst_crct\"\u003e\n\u003cli\u003eAPIs: workflow embedding\u003c\/li\u003e\n\u003cli\u003eRules engines: instant pricing\u003c\/li\u003e\n\u003cli\u003eSecurity: data protection\u003c\/li\u003e\n\u003cli\u003eAnalytics: portfolio monitoring\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cbutton class=\"get_full_prdct_orange\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"product-box-green-section4\"\u003e\n\u003cdiv class=\"title-row-green-section\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Resources-Icon-Color-2.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eExpert underwriting and claims talent\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-green-section blur_box\"\u003e\n\u003cp\u003eExpert underwriting and claims teams at Helia combine deep knowledge of lender policies and Australian market nuances to accelerate credit decisions, with relationship managers retaining strategic accounts across the lender network and claims specialists steering legal and recovery pathways to preserve capital.\u003c\/p\u003e\n\u003cp\u003e\u003c\/p\u003e\n\u003cul class=\"lst_crct\"\u003e\n\u003cli\u003eSpecialist underwriting: aligns with lender policies\u003c\/li\u003e\n\u003cli\u003eClaims experts: legal navigation and recoveries\u003c\/li\u003e\n\u003cli\u003eRelationship managers: sustain strategic accounts\u003c\/li\u003e\n\u003cli\u003eCollective know-how: speeds decisioning and loss mitigation\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cbutton class=\"get_full_prdct_orange\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003csection class=\"highlight-box\"\u003e\n\u003cdiv class=\"highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Resources-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eFY24 investment‑grade mortgage insurer with \u003cstrong\u003eA$20bn\u003c\/strong\u003e exposure and instant APIs\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"highlight-content\"\u003e\n\u003cp\u003eHelia's FY24 capital base and investment‑grade status support over A$20bn insured exposure and large program placements with institutional partners. Proprietary PD\/LGD, house‑price and prepayment models (calibrated to the 2024 RBA cash rate 4.35%) drive pricing, capital allocation and stress testing. Embedded APIs, rules engines and specialist underwriting\/claims teams enable instant decisions and effective loss mitigation.\u003c\/p\u003e\n\u003ctable class=\"tbl_prdct green_head blur_tbl\"\u003e\n\u003cthead\u003e\u003ctr\u003e\n\u003cth\u003eMetric\u003c\/th\u003e\n\u003cth\u003eFY24\u003c\/th\u003e\n\u003c\/tr\u003e\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003eInsured exposure\u003c\/td\u003e\n\u003ctd\u003eA$20bn\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eRBA cash rate\u003c\/td\u003e\n\u003ctd\u003e4.35%\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eListing\u003c\/td\u003e\n\u003ctd\u003eASX: HLI\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003cbutton class=\"get_full_prdct_orange\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\u003cdiv class=\"container_new_design\"\u003e\n\u003cdiv class=\"text-section text-2_new_design\"\u003e\n\u003cdiv class=\"frst_big_letter_heading\"\u003e\n\u003ch2\u003e\n\u003cspan class=\"frst_big_letter_letter orange\"\u003eV\u003c\/span\u003e\u003cspan class=\"frst_big_letter_text\"\u003ealue Propositions\u003c\/span\u003e\n\u003c\/h2\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-wrapper orange\"\u003e\n\u003csection class=\"sub-highlight-box\"\u003e\n\u003cdiv class=\"sub-highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Value-Propositions-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eCredit risk transfer for lenders\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-content\"\u003e\n\u003cp\u003eHelia enables lenders to shift a portion of mortgage default risk off balance sheets, protecting capital and supporting tens of billions of mortgages in Australia and New Zealand by 2024. This transfer helps stabilize loss ratios through credit cycles, reducing volatility in claims and reserving. Improved predictability of losses enhances earnings visibility and capital planning, allowing lenders to grow originations prudently without overextending risk.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003csection class=\"sub-highlight-box\"\u003e\n\u003cdiv class=\"sub-highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Value-Propositions-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eHigher LVR lending enablement\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-content\"\u003e\n\u003cp\u003eHigher LVR lending enablement supports approvals for borrowers with smaller deposits, expanding the addressable borrower base while targeting prudent underwriting thresholds. In 2024 the Australian outstanding mortgage stock was about A$3.0 trillion (RBA), underscoring scale and demand for responsible LVR solutions. Portfolio quality is preserved through tailored conditions and covenants, helping lenders stay competitive in tight markets.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"image-section image-2_new_design\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Value-Propositions-Image.svg\" alt=\"Explore a Preview\"\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003csection class=\"highlight-box\"\u003e\n\u003cdiv class=\"highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Value-Propositions-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eCapital relief and regulatory efficiency\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"highlight-content\"\u003e\n\u003cp\u003eCapital relief through Helia solutions can potentially reduce risk-weighted assets under prudential rules, helping lenders meet APRA minimum CET1 requirements of 4.5% (2024). Freeing capital supports increased lending and higher return on equity by redeploying assets into growth opportunities. Helia provides documentation and reporting to satisfy regulatory oversight and audit trails. Lower cost of risk from insurance coverage enhances pricing flexibility for competitive mortgage products.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003cdiv class=\"product-orange-section\"\u003e\n\u003cdiv class=\"product-box-orange-section4\"\u003e\n\u003cdiv class=\"title-row-orange-section\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Value-Propositions-Icon-Color-2.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eFaster, integrated decisions\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-orange-section blur_box\"\u003e\n\u003cp\u003eAPI-driven eligibility and delegated underwriting cut decision turnaround, reducing manual triage and supporting standardized data and valuations to lower rework; 2024 industry reports showed decision times fall ~40% with delegated flows. Faster cycles improve broker and customer experience and can raise conversion rates by ~12% in 2024 studies.\u003c\/p\u003e\n\u003cp\u003e\u003c\/p\u003e\n\u003cul class=\"lst_crct\"\u003e\n\u003cli\u003eAPI eligibility\u003c\/li\u003e\n\u003cli\u003eDelegated underwriting\u003c\/li\u003e\n\u003cli\u003eStandardized data \u0026amp; valuations\u003c\/li\u003e\n\u003cli\u003e+12% conversion (2024)\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cbutton class=\"get_full_prdct_green\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"product-box-orange-section4\"\u003e\n\u003cdiv class=\"title-row-orange-section\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Value-Propositions-Icon-Color-2.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eLoss mitigation expertise\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-orange-section blur_box\"\u003e\n\u003cp\u003eHelia’s loss mitigation expertise limits claim severity through professional claims handling, while recovery processes and targeted remediation maximize net outcomes for lenders and insurers. Portfolio-level insights enable lenders to recalibrate origination criteria and pricing, and shared learnings reduce future default frequencies across cohorts.\u003c\/p\u003e\n\u003cp\u003e\u003c\/p\u003e\n\u003cul class=\"lst_crct\"\u003e\n\u003cli\u003eclaims severity control\u003c\/li\u003e\n\u003cli\u003erecovery-driven net outcomes\u003c\/li\u003e\n\u003cli\u003eportfolio insights for originations\u003c\/li\u003e\n\u003cli\u003eshared learnings cut defaults\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cbutton class=\"get_full_prdct_green\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003csection class=\"highlight-box\"\u003e\n\u003cdiv class=\"highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Value-Propositions-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eMortgage risk transfer stabilizes ANZ lender loss ratios, frees capital and speeds approvals\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"highlight-content\"\u003e\n\u003cp\u003eHelia transfers mortgage default risk off lenders’ balance sheets, stabilizing loss ratios and supporting prudent growth across Australia and New Zealand by 2024. Capital relief improves CET1 efficiency and redeploys capital into originations while API-driven delegated underwriting cuts decision times and boosts conversion. Claims handling and recovery expertise reduce severity and preserve portfolio quality.\u003c\/p\u003e\n\u003ctable class=\"tbl_prdct green_head blur_tbl\"\u003e\n\u003cthead\u003e\u003ctr\u003e\n\u003cth\u003eMetric\u003c\/th\u003e\n\u003cth\u003e2024 value\u003c\/th\u003e\n\u003c\/tr\u003e\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003eAU mortgage stock\u003c\/td\u003e\n\u003ctd\u003eA$3.0 trillion (RBA)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eAPRA CET1 minimum\u003c\/td\u003e\n\u003ctd\u003e4.5%\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eConversion uplift\u003c\/td\u003e\n\u003ctd\u003e+12%\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eDecision time reduction\u003c\/td\u003e\n\u003ctd\u003e~40%\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003cbutton class=\"get_full_prdct_green\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003cdiv class=\"container_new_design\"\u003e\n\u003cdiv class=\"text-section text-1_new_design\"\u003e\n\u003cdiv class=\"frst_big_letter_heading\"\u003e\n\u003ch2\u003e\n\u003cspan class=\"frst_big_letter_letter green\"\u003eC\u003c\/span\u003e\u003cspan class=\"frst_big_letter_text\"\u003eustomer Relationships\u003c\/span\u003e\n\u003c\/h2\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-wrapper orange\"\u003e\n\u003csection class=\"sub-highlight-box\"\u003e\n\u003cdiv class=\"sub-highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Customer-Relationships-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eStrategic account management\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-content\"\u003e\n\u003cp\u003eIn 2024 dedicated teams steward major and regional lender relationships, using joint planning to align volumes, risk appetite and service goals; quarterly business reviews track performance, KPIs and issues, reinforcing governance and operational fixes and building long-term, sticky partnerships across retail and broker channels.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003csection class=\"sub-highlight-box\"\u003e\n\u003cdiv class=\"sub-highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Customer-Relationships-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eService-level agreements and support\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-content\"\u003e\n\u003cp\u003eClear SLAs for decisions, claims and queries set expectations—Helia measures turnaround against targets and reduces cycle times, aligning with 82% of customers who in 2024 expected consistent experience across channels (Salesforce, 2024). Multichannel support (phone, web, broker portal) resolves operational bottlenecks and cuts escalations. Issue tracking and closed-loop reporting drive continuous improvement. Consistent reliability strengthens trust and retention.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"image-section image-1_new_design\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Customer-Relationships-Image.svg\" alt=\"Explore a Preview\"\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003csection class=\"highlight-box\"\u003e\n\u003cdiv class=\"highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Customer-Relationships-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eCo-development and training\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"highlight-content\"\u003e\n\u003cp\u003eCollaborate with lenders and brokers to co-develop credit policy and product design that aligns Helia risk appetite and lender origination models. Deliver targeted training for lender and broker staff, plus playbooks and digital tools to improve LMI positioning for low-to-moderate income borrowers. Better enablement lifts underwriting quality and speeds origination, reducing referral cycles and improving time-to-settlement. Continuous feedback loops drive product refinements and adoption.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003cdiv class=\"product-green-section\"\u003e\n\u003cdiv class=\"product-box-green-section4\"\u003e\n\u003cdiv class=\"title-row-green-section\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Customer-Relationships-Icon-Color-2.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eData sharing and insights\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-green-section blur_box\"\u003e\n\u003cp\u003eData-sharing dashboards provide Helia with regular portfolio views to inform risk and pricing tweaks, with 2024 reporting cycles embedding early warning indicators that surface emerging stress in borrower cohorts. Benchmarking against peers and vintages sharpens comparative performance, and those analytics turn insurance into actionable insights that deepen customer value beyond indemnity.\u003c\/p\u003e\n\u003cp\u003e\u003c\/p\u003e\n\u003cul class=\"lst_crct\"\u003e\n\u003cli\u003eportfolio dashboards\u003c\/li\u003e\n\u003cli\u003eearly warning indicators\u003c\/li\u003e\n\u003cli\u003epeer \u0026amp; vintage benchmarking\u003c\/li\u003e\n\u003cli\u003eanalytics as value-add\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cbutton class=\"get_full_prdct_orange\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"product-box-green-section4\"\u003e\n\u003cdiv class=\"title-row-green-section\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Customer-Relationships-Icon-Color-2.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eContractual partnerships and renewals\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-green-section blur_box\"\u003e\n\u003cp\u003eContractual partnerships typically span 3–5 years, giving Helia volume visibility while performance clauses align incentives through clear KPIs and claims thresholds. Renewal cycles drive product innovation and sharper pricing, and stability reduces capital volatility, supporting underwriting discipline and mutual benefit for Helia and partners.\u003c\/p\u003e\n\u003cp\u003e\u003c\/p\u003e\n\u003cul class=\"lst_crct\"\u003e\n\u003cli\u003e3–5 year terms: volume visibility\u003c\/li\u003e\n\u003cli\u003ePerformance clauses: KPI-aligned incentives\u003c\/li\u003e\n\u003cli\u003eRenewals: innovation and pricing pressure\u003c\/li\u003e\n\u003cli\u003eStability: lower capital volatility\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cbutton class=\"get_full_prdct_orange\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003csection class=\"highlight-box\"\u003e\n\u003cdiv class=\"highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Customer-Relationships-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eAccount teams + dashboards: \u003cstrong\u003e48–72h\u003c\/strong\u003e SLAs, \u003cstrong\u003e82%\u003c\/strong\u003e cross-channel consistency\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"highlight-content\"\u003e\n\u003cp\u003eDedicated account teams run quarterly business reviews and 3–5 year contracts to secure volume visibility and alignment. SLAs target 48–72h decisions and claims; 82% of customers in 2024 expected consistent cross-channel experience (Salesforce, 2024). Data dashboards embed early‑warning indicators, peer\/vintage benchmarking and cover 100% of active lender portfolios.\u003c\/p\u003e\n\u003ctable class=\"tbl_prdct green_head blur_tbl\"\u003e\n\u003cthead\u003e\u003ctr\u003e\n\u003cth\u003eMetric\u003c\/th\u003e\n\u003cth\u003e2024\u003c\/th\u003e\n\u003c\/tr\u003e\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003eSLA (decisions\/claims)\u003c\/td\u003e\n\u003ctd\u003e48–72h\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eCustomer consistency\u003c\/td\u003e\n\u003ctd\u003e82%\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eContract term\u003c\/td\u003e\n\u003ctd\u003e3–5 yrs\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003ePortfolio coverage\u003c\/td\u003e\n\u003ctd\u003e100% lenders\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003cbutton class=\"get_full_prdct_orange\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\u003cdiv class=\"container_new_design\"\u003e\n\u003cdiv class=\"text-section text-2_new_design\"\u003e\n\u003cdiv class=\"frst_big_letter_heading\"\u003e\n\u003ch2\u003e\n\u003cspan class=\"frst_big_letter_letter orange\"\u003eC\u003c\/span\u003e\u003cspan class=\"frst_big_letter_text\"\u003ehannels\u003c\/span\u003e\n\u003c\/h2\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-wrapper orange\"\u003e\n\u003csection class=\"sub-highlight-box\"\u003e\n\u003cdiv class=\"sub-highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Channels-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eDirect sales to lenders\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-content\"\u003e\n\u003cp\u003eIn 2024 Helia’s direct-sales model targeted executive and enterprise buyers, engaging credit, risk and procurement teams to align on capital and risk transfer. Tailored proposals packaged capital solutions and servicing options to match lender balance-sheet needs. Proofs of value leveraged lender data and pilots to demonstrate margin and capital relief. Deeper relationships translated into greater share-of-wallet from participating lenders.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003csection class=\"sub-highlight-box\"\u003e\n\u003cdiv class=\"sub-highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Channels-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eBroker and aggregator networks\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-content\"\u003e\n\u003cp\u003eEducation and tools help brokers position LMI-ready loans, improving placement with training aligned to Helia policies; mortgage brokers arrange about 60% of new home loans in Australia (MFAA 2024), amplifying reach. Integrations with aggregators streamline submissions, reducing errors and speeding decisions with accurate data. Co-marketing with networks raises product awareness while broker advocacy accelerates lender adoption of Helia solutions.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"image-section image-2_new_design\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Channels-Image.svg\" alt=\"Explore a Preview\"\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003csection class=\"highlight-box\"\u003e\n\u003cdiv class=\"highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Channels-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eAPI and LOS integrations\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"highlight-content\"\u003e\n\u003cp\u003eEmbedding pricing and eligibility into LOS via APIs automates quote-to-application flow, cutting manual steps and errors by up to 40% and reducing processing costs accordingly in 2024 industry reports. Real-time decisioning increases throughput ~30%, shortening turn times and boosting funded volumes. Deep system integrations create technical stickiness, raising switching costs and lowering churn by ~20%.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003cdiv class=\"product-orange-section\"\u003e\n\u003cdiv class=\"product-box-orange-section4\"\u003e\n\u003cdiv class=\"title-row-orange-section\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Channels-Icon-Color-2.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eIndustry forums and partnerships\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-orange-section blur_box\"\u003e\n\u003cp\u003eEngage through MFAA, FBAA, ABA and major industry conferences to share Helia Group thought leadership on housing risk, driving adoption of improved underwriting standards and claims practices. Active participation influences industry standards and best practices while conference visibility enhances credibility with brokers, lenders and regulators. This channels risk insights into product design and distribution, supporting portfolio resilience.\u003c\/p\u003e\n\u003cul class=\"lst_crct\"\u003e\n\u003cli\u003eEngage via MFAA, FBAA, ABA, conferences\u003c\/li\u003e\n\u003cli\u003ePublish housing risk thought leadership\u003c\/li\u003e\n\u003cli\u003eInfluence standards and best practices\u003c\/li\u003e\n\u003cli\u003eVisibility boosts credibility with stakeholders\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cbutton class=\"get_full_prdct_green\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"product-box-orange-section4\"\u003e\n\u003cdiv class=\"title-row-orange-section\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Channels-Icon-Color-2.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eDigital portals and content\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-orange-section blur_box\"\u003e\n\u003cp\u003eSecure digital portals centralize case management, status tracking and reporting, supporting Helia Group's claims and underwriting workflows; in 2024 digital case handling drove reported support efficiencies with industry studies citing ~30% lower contact volumes. Integrated knowledge bases guide consistent policy application, while webinars and product updates speed internal adoption and regulator communication.\u003c\/p\u003e\n\u003cp\u003e\u003c\/p\u003e\n\u003cul class=\"lst_crct\"\u003e\n\u003cli\u003eSecure portals: case, status, reporting\u003c\/li\u003e\n\u003cli\u003eKnowledge bases: policy application\u003c\/li\u003e\n\u003cli\u003eWebinars\/updates: change communication\u003c\/li\u003e\n\u003cli\u003eDigital touchpoints: ~30% reduced support load (2024 industry estimate)\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cbutton class=\"get_full_prdct_green\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003csection class=\"highlight-box\"\u003e\n\u003cdiv class=\"highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Channels-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eDirect pilots cut capital strain; brokers \u003cstrong\u003e≈60%\u003c\/strong\u003e, APIs cut errors 40%\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"highlight-content\"\u003e\n\u003cp\u003eDirect sales targeted executive\/enterprise buyers with tailored capital solutions and pilots proving margin and capital relief. Brokers (≈60% of new home loans, MFAA 2024) extend reach via training, aggregators and co-marketing. LOS APIs cut manual steps\/errors ~40%, real-time decisioning +30% throughput and digital portals reduced support volumes ~30% in 2024.\u003c\/p\u003e\n\u003ctable class=\"tbl_prdct green_head blur_tbl\"\u003e\n\u003cthead\u003e\u003ctr\u003e\n\u003cth\u003eChannel\u003c\/th\u003e\n\u003cth\u003e2024 impact\u003c\/th\u003e\n\u003c\/tr\u003e\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003eDirect sales\u003c\/td\u003e\n\u003ctd\u003eCapital relief proofs\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eBrokers\u003c\/td\u003e\n\u003ctd\u003e≈60% market share (MFAA 2024)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eIntegrations\/Portals\u003c\/td\u003e\n\u003ctd\u003e-40% errors, +30% throughput, -30% support\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003cbutton class=\"get_full_prdct_green\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003cdiv class=\"container_new_design\"\u003e\n\u003cdiv class=\"text-section text-1_new_design\"\u003e\n\u003cdiv class=\"frst_big_letter_heading\"\u003e\n\u003ch2\u003e\n\u003cspan class=\"frst_big_letter_letter green\"\u003eC\u003c\/span\u003e\u003cspan class=\"frst_big_letter_text\"\u003eustomer Segments\u003c\/span\u003e\n\u003c\/h2\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-wrapper orange\"\u003e\n\u003csection class=\"sub-highlight-box\"\u003e\n\u003cdiv class=\"sub-highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Customer-Segments-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eMajor Australian banks\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-content\"\u003e\n\u003cp\u003eMajor Australian banks are high-volume originators that demand capital efficiency and service excellence, collectively accounting for roughly 70% of the residential mortgage market and operating against ~AUD 2.6 trillion in housing credit outstanding in 2024. Their procurement requires complex governance, integration and compliance capabilities across sales, risk and IT. They are highly sensitive to pricing and SLA reliability, where basis-point differences and uptime materially affect origination economics. As core anchor clients they drive scale and portfolio diversification for Helia.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003csection class=\"sub-highlight-box\"\u003e\n\u003cdiv class=\"sub-highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Customer-Segments-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eRegional banks and mutuals\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-content\"\u003e\n\u003cp\u003eRegional banks and mutuals are community-focused lenders with niche footprints, often requiring tailored underwriting overlays and localized risk appetite adjustments; they value training and hands-on support from partners like Helia to streamline origination and credit decisions. Partnering these institutions helps diversify Helia’s revenue base by expanding distribution beyond major banks into underserved regional markets.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"image-section image-1_new_design\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Customer-Segments-Image.svg\" alt=\"Explore a Preview\"\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003csection class=\"highlight-box\"\u003e\n\u003cdiv class=\"highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Customer-Segments-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eNon-bank lenders\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"highlight-content\"\u003e\n\u003cp\u003eSpecialist originators targeting near-prime and niche products prioritize speed and flexible credit rules, delivering higher-yield margin pools; in Australia in 2024 non-bank lenders captured roughly 20% of new mortgage originations, reflecting growth opportunities. API-first integrations are now standard, enabling rapid onboarding and scalable distribution that align with Helia’s partner-led insurance model.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003cdiv class=\"product-green-section\"\u003e\n\u003cdiv class=\"product-box-green-section4\"\u003e\n\u003cdiv class=\"title-row-green-section\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Customer-Segments-Icon-Color-2.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eMortgage aggregators and broker groups\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-green-section blur_box\"\u003e\n\u003cp\u003eMortgage aggregators and broker groups strongly influence origination quality and flow through channel behaviours, documentation standards and referral networks.\u003c\/p\u003e\n\u003cp\u003eBrokers accounted for about 60% of Australian home loan originations in 2024, so simple, clear LMI positioning tools accelerate placement and reduce decision friction.\u003c\/p\u003e\n\u003cp\u003eTargeted training programs for brokers demonstrably lower fall-outs by improving application completeness and risk presentation.\u003c\/p\u003e\n\u003cp\u003eBy shaping borrower profiles and submit rates, broker groups indirectly shape lender demand and product design.\u003c\/p\u003e\n\u003cul class=\"lst_crct\"\u003e\n\u003cli\u003eChannel influence\u003c\/li\u003e\n\u003cli\u003e60% broker share (2024)\u003c\/li\u003e\n\u003cli\u003eSimple LMI tools\u003c\/li\u003e\n\u003cli\u003eTraining reduces fall-outs\u003c\/li\u003e\n\u003cli\u003eShapes lender demand\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cbutton class=\"get_full_prdct_orange\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"product-box-green-section4\"\u003e\n\u003cdiv class=\"title-row-green-section\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Customer-Segments-Icon-Color-2.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eGovernment and housing programs\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-green-section blur_box\"\u003e\n\u003cp\u003eGovernment and housing programs are key partners for Helia (ASX: HLI, 2024), enabling affordability and first-home buyer initiatives through tailored mortgage insurance and co-funded schemes while requiring strict compliance and quarterly reporting to regulators.\u003c\/p\u003e\n\u003cp\u003eThese programs advance policy goals and social outcomes, but Helia manages concentration and credit risk via underwriting limits and reinsurance, enhancing brand trust and social licence.\u003c\/p\u003e\n\u003cul class=\"lst_crct\"\u003e\n\u003cli\u003epartnerships: first-home schemes\u003c\/li\u003e\n\u003cli\u003ecompliance: mandatory reporting\u003c\/li\u003e\n\u003cli\u003erisk: underwriting limits \u0026amp; reinsurance\u003c\/li\u003e\n\u003cli\u003ebrand: social licence, policy alignment\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cbutton class=\"get_full_prdct_orange\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003csection class=\"highlight-box\"\u003e\n\u003cdiv class=\"highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Customer-Segments-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eCapital-efficient, compliant lending platform powering banks, brokers and non-bank originations\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"highlight-content\"\u003e\n\u003cp\u003eHelia serves major banks (≈70% market share; AUD 2.6T housing credit 2024) requiring capital efficiency, compliance and tight SLAs. Regional banks\/mutuals and specialist non-banks (≈20% originations 2024) demand tailored underwriting and API integrations. Brokers (≈60% of originations 2024) drive flow via aggregation and training reduces fall-outs; government schemes need strict reporting and reinsurance.\u003c\/p\u003e\n\u003ctable class=\"tbl_prdct green_head blur_tbl\"\u003e\n\u003cthead\u003e\u003ctr\u003e\n\u003cth\u003eSegment\u003c\/th\u003e\n\u003cth\u003e2024 share\u003c\/th\u003e\n\u003cth\u003eKey need\u003c\/th\u003e\n\u003c\/tr\u003e\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003eMajor banks\u003c\/td\u003e\n\u003ctd\u003e70%\u003c\/td\u003e\n\u003ctd\u003eScale, pricing, SLAs\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eNon-banks\u003c\/td\u003e\n\u003ctd\u003e20%\u003c\/td\u003e\n\u003ctd\u003eSpeed, flexible credit\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eBrokers\u003c\/td\u003e\n\u003ctd\u003e60% orig.\u003c\/td\u003e\n\u003ctd\u003eTraining, simple LMI tools\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003cbutton class=\"get_full_prdct_orange\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\u003cdiv class=\"container_new_design\"\u003e\n\u003cdiv class=\"text-section text-2_new_design\"\u003e\n\u003cdiv class=\"frst_big_letter_heading\"\u003e\n\u003ch2\u003e\n\u003cspan class=\"frst_big_letter_letter orange\"\u003eC\u003c\/span\u003e\u003cspan class=\"frst_big_letter_text\"\u003eost Structure\u003c\/span\u003e\n\u003c\/h2\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-wrapper orange\"\u003e\n\u003csection class=\"sub-highlight-box\"\u003e\n\u003cdiv class=\"sub-highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Cost-Structure-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eClaims and loss adjustment\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-content\"\u003e\n\u003cp\u003eClaims and loss-adjustment is Helia’s primary cost driver, closely tracking default cycles and property markets; FY24 Australian 90+ day mortgage arrears sat around 0.5%, driving elevated but contained claim flows. Costs include legal, valuation and recovery expenses, with Helia disclosing monthly claims run-rate volatility in FY24 (peaks ~A$6–10m). Improved process efficiency cuts leakage; cyclical expense management remains critical to protect combined ratios. \u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003csection class=\"sub-highlight-box\"\u003e\n\u003cdiv class=\"sub-highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Cost-Structure-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eReinsurance premiums\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-content\"\u003e\n\u003cp\u003eReinsurance premiums cover payments for quota-share (typically c.50% ceded) and excess-of-loss protection, balancing earnings volatility and capital use; pricing tightened with market capacity changes, rising c.12% in 2024, and varies by loss performance and attachment points, with a strategic mix used to optimize unit economics and reduce required regulatory capital.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"image-section image-2_new_design\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Cost-Structure-Image.svg\" alt=\"Explore a Preview\"\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003csection class=\"highlight-box\"\u003e\n\u003cdiv class=\"highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Cost-Structure-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003ePeople and operations\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"highlight-content\"\u003e\n\u003cp\u003eHelia Group (ASX: HLI) allocates core costs to underwriting, actuarial, claims and account management teams to support credit and mortgage insurance operations. Training and quality assurance budgets in 2024 sustained compliance and portfolio performance monitoring. Strategic vendor and BPO partnerships complement in-house capacity, while culture influences productivity, claims frequency and risk outcomes.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003cdiv class=\"product-orange-section\"\u003e\n\u003cdiv class=\"product-box-orange-section4\"\u003e\n\u003cdiv class=\"title-row-orange-section\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Cost-Structure-Icon-Color-2.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eTechnology and data\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-orange-section blur_box\"\u003e\n\u003cp\u003eTechnology and data costs cover APIs and LOS connectors, cloud hosting and cybersecurity, plus subscriptions for credit, valuation and property analytics; ongoing model development and governance spending ensures faster, more accurate underwriting and pricing.\u003c\/p\u003e\n\u003cp\u003e\u003c\/p\u003e\n\u003cul class=\"lst_crct\"\u003e\n\u003cli\u003eAPIs\/LOS connectors: integration and maintenance\u003c\/li\u003e\n\u003cli\u003eCloud hosting \u0026amp; cybersecurity: infrastructure and protection\u003c\/li\u003e\n\u003cli\u003eData subscriptions: credit, valuation, property analytics\u003c\/li\u003e\n\u003cli\u003eModel dev \u0026amp; governance: R\u0026amp;D and controls\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cbutton class=\"get_full_prdct_green\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"product-box-orange-section4\"\u003e\n\u003cdiv class=\"title-row-orange-section\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Cost-Structure-Icon-Color-2.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eRegulatory, audit and overhead\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-orange-section blur_box\"\u003e\n\u003cp\u003eRegulatory, audit and overhead costs for Helia Group (ASX: HLI) cover compliance, statutory reporting and external audit fees essential to listed insurer governance. Licenses, credit ratings and advisory retainers preserve market access and capital markets credibility. Corporate functions and facilities sustain operations and investor reporting. These expenditures are critical to maintaining market trust and underwriting capacity.\u003c\/p\u003e\n\u003cp\u003e\u003c\/p\u003e\n\u003cul class=\"lst_crct\"\u003e\n\u003cli\u003eCompliance \u0026amp; reporting: ongoing statutory disclosure and audit\u003c\/li\u003e\n\u003cli\u003eLicenses \u0026amp; ratings: paid retainers for regulators and rating agencies\u003c\/li\u003e\n\u003cli\u003eCorporate overhead: finance, legal, HR, facilities to support operations\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cbutton class=\"get_full_prdct_green\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003csection class=\"highlight-box\"\u003e\n\u003cdiv class=\"highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Cost-Structure-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eClaims and reinsurance squeeze margins — FY24 arrears \u003cstrong\u003e~0.5%\u003c\/strong\u003e, peaks \u003cstrong\u003eA$6–10m\u003c\/strong\u003e\n\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"highlight-content\"\u003e\n\u003cp\u003eClaims and loss-adjustment drive costs, with FY24 Australian 90+ day mortgage arrears ~0.5% and monthly claims run-rate peaks ~A$6–10m; reinsurance premiums rose ~12% in 2024 with c.50% quota-share ceded. Tech, data, compliance and corporate overheads add fixed expenses and support underwriting efficiency, model governance and capital access.\u003c\/p\u003e\n\u003ctable class=\"tbl_prdct green_head blur_tbl\"\u003e\n\u003cthead\u003e\u003ctr\u003e\n\u003cth\u003eMetric\u003c\/th\u003e\n\u003cth\u003eFY24\u003c\/th\u003e\n\u003c\/tr\u003e\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e90+ day arrears\u003c\/td\u003e\n\u003ctd\u003e~0.5%\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eClaims peak (monthly)\u003c\/td\u003e\n\u003ctd\u003eA$6–10m\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eReinsurance pricing\u003c\/td\u003e\n\u003ctd\u003e+~12%\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eQuota-share ceded\u003c\/td\u003e\n\u003ctd\u003e~50%\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003cbutton class=\"get_full_prdct_green\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\u003cdiv class=\"container_new_design\"\u003e\n\u003cdiv class=\"text-section text-1_new_design\"\u003e\n\u003cdiv class=\"frst_big_letter_heading\"\u003e\n\u003ch2\u003e\n\u003cspan class=\"frst_big_letter_letter green\"\u003eR\u003c\/span\u003e\u003cspan class=\"frst_big_letter_text\"\u003eevenue Streams\u003c\/span\u003e\n\u003c\/h2\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-wrapper orange\"\u003e\n\u003csection class=\"sub-highlight-box\"\u003e\n\u003cdiv class=\"sub-highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Revenue-Streams-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eUpfront LMI premiums\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-content\"\u003e\n\u003cp\u003eUpfront LMI premiums are single premiums typically paid at loan origination and recognised as revenue over the policy life under accounting standards. Pricing is risk-based and varies by LVR (commonly for loans above 80% LVR), borrower credit profile and distribution channel. These upfront premiums remain a core driver of Helia’s revenue; in 2024 they comprised the majority of its insurance income.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003csection class=\"sub-highlight-box\"\u003e\n\u003cdiv class=\"sub-highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Revenue-Streams-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003ePortfolio and lender-paid programs\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-content\"\u003e\n\u003cp\u003eHelia’s lender-paid and portfolio programs deliver lender-paid LMI and portfolio covers at negotiated rates, aligning economics to each lender’s origination and risk strategy; they can scale for high-volume flow or be tailored for niche segments. Pricing flexibility supports retention and cross-sell within Australia’s AUD 2.9 trillion housing credit market (RBA, Jun 2024).\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"image-section image-1_new_design\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Revenue-Streams-Image.svg\" alt=\"Explore a Preview\"\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003csection class=\"highlight-box\"\u003e\n\u003cdiv class=\"highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Revenue-Streams-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003ePolicy adjustments and fees\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"highlight-content\"\u003e\n\u003cp\u003ePolicy adjustment and fees at Helia include additional premiums for variations, top-ups and substitutions, plus cancellation and refund administration fees, with FY2024 activity showing continued reliance on these charges to allocate costs to policyholders. Fees are structured to recover service and processing costs and help smooth small revenue fluctuations across quarters. This income stream supports match-to-service costing and reduces volatility in underwriting margins.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003cdiv class=\"product-green-section\"\u003e\n\u003cdiv class=\"product-box-green-section4\"\u003e\n\u003cdiv class=\"title-row-green-section\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Revenue-Streams-Icon-Color-2.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eInvestment income on float\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-green-section blur_box\"\u003e\n\u003cp\u003eInvestment income on float delivers returns on invested premiums and capital reserves, contributing material non-underwriting earnings for Helia. Higher interest rates in 2024, with the RBA cash rate around 4.35%, supported fixed-income yields and boosted portfolio returns. Asset allocation is managed within prescribed risk limits to enhance overall profitability.\u003c\/p\u003e\n\u003cp\u003e\u003c\/p\u003e\n\u003cul class=\"lst_crct\"\u003e\n\u003cli\u003eReturns on premiums and reserves\u003c\/li\u003e\n\u003cli\u003eDiversifies income beyond underwriting\u003c\/li\u003e\n\u003cli\u003eAsset allocation within risk limits\u003c\/li\u003e\n\u003cli\u003eSupports profitability amid 2024 RBA cash rate ~4.35%\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cbutton class=\"get_full_prdct_orange\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"product-box-green-section4\"\u003e\n\u003cdiv class=\"title-row-green-section\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Revenue-Streams-Icon-Color-2.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eRisk and analytics services\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-green-section blur_box\"\u003e\n\u003cp\u003eRisk and analytics services provide advisory, benchmarking and lender training, packaging data-driven insights as value-adds that can be fee-based or bundled with insurance products to deepen lender relationships and differentiate Helia in 2024.\u003c\/p\u003e\n\u003cp\u003eThese offerings leverage Helia’s proprietary loss and portfolio models to inform pricing, underwriting and capital allocation, supporting cross-sell and retention while creating recurring service revenue in FY2024.\u003c\/p\u003e\n\u003cp\u003e\u003c\/p\u003e\n\u003cul class=\"lst_crct\"\u003e\u003c\/ul\u003e\n\u003cli\u003eAdvisory, benchmarking, training for lenders\u003c\/li\u003e\n\u003cli\u003eData-driven insights as value-add\u003c\/li\u003e\n\u003cli\u003eFee-based or bundled pricing\u003c\/li\u003e\n\u003cli\u003eDeepens relationships and differentiation\u003c\/li\u003e\n\u003c\/div\u003e\n\u003cbutton class=\"get_full_prdct_orange\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003csection class=\"highlight-box\"\u003e\n\u003cdiv class=\"highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Revenue-Streams-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eUpfront LMI premiums led 2024 revenue; housing market \u003cstrong\u003eAUD 2.9T\u003c\/strong\u003e\n\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"highlight-content\"\u003e\n\u003cp\u003eUpfront LMI premiums remained Helia’s core revenue, comprising the majority of insurance income in 2024. Lender-paid and portfolio programs scale with Australia’s AUD 2.9 trillion housing credit market (RBA Jun 2024). Investment income benefited from 2024 RBA cash rate ~4.35%, and advisory services added recurring fee revenue and cross-sell value.\u003c\/p\u003e\n\u003ctable class=\"tbl_prdct green_head blur_tbl\"\u003e\n\u003cthead\u003e\u003ctr\u003e\n\u003cth\u003eMetric\u003c\/th\u003e\n\u003cth\u003e2024\u003c\/th\u003e\n\u003c\/tr\u003e\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003eHousing credit market\u003c\/td\u003e\n\u003ctd\u003eAUD 2.9T\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eRBA cash rate\u003c\/td\u003e\n\u003ctd\u003e~4.35%\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eInvestment income share\u003c\/td\u003e\n\u003ctd\u003eMaterial (boosted 2024)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003cbutton class=\"get_full_prdct_orange\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e","brand":"PESTEL Analysis","offers":[{"title":"Default Title","offer_id":58097858576732,"sku":"helia-business-model-canvas","price":10.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0938\/8127\/0620\/files\/helia-business-model-canvas.png?v=1781796433","url":"https:\/\/pestel-analysis.com\/products\/helia-business-model-canvas","provider":"PESTEL ANALYSIS","version":"1.0","type":"link"}