{"product_id":"grupoaval-business-model-canvas","title":"Grupo Aval Business Model Canvas","description":"\u003cdiv class=\"pr-shrt-dscr-wrapper orange\"\u003e\n\u003csection class=\"pr-shrt-dscr-box\"\u003e\n\u003cdiv class=\"pr-shrt-dscr-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/GENERAL-Magnifier-Icon.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eBanking Group Business Model Canvas: customers, revenue streams, and strategic partners\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"pr-shrt-dscr-content\"\u003e\n\u003cp\u003eExplore Grupo Aval’s Business Model Canvas to see how its banking network, diversified revenue streams, and strategic partnerships create competitive advantage. This concise, actionable snapshot highlights customer segments, key activities, and profit drivers. Purchase the full Canvas (Word \u0026amp; Excel) for a section-by-section breakdown and ready-to-use strategic insights.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"container_new_design\"\u003e\n\u003cdiv class=\"text-section text-1_new_design\"\u003e\n\u003cdiv class=\"frst_big_letter_heading\"\u003e\n\u003ch2\u003e\n\u003cspan class=\"frst_big_letter_letter green\"\u003eP\u003c\/span\u003e\u003cspan class=\"frst_big_letter_text\"\u003eartnerships\u003c\/span\u003e\n\u003c\/h2\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-wrapper green\"\u003e\n\u003csection class=\"sub-highlight-box\"\u003e\n\u003cdiv class=\"sub-highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Partnerships-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eLocal correspondent banks\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-content\"\u003e\n\u003cp\u003eRegional correspondent banking partners enable Grupo Aval’s cross-border payments, trade finance and FX settlement across Colombia and Central America, complementing the group’s five major banking subsidiaries. These partners expand reach into markets where the group lacks direct presence, improving access to liquidity and resiliency of payment rails. They also support compliance by sharing KYC and AML information under bilateral agreements.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003csection class=\"sub-highlight-box\"\u003e\n\u003cdiv class=\"sub-highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Partnerships-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003ePayment networks and fintechs\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-content\"\u003e\n\u003cp\u003eAlliances with card schemes, wallets and processors strengthened Grupo Avals digital acquiring and issuing, enabling faster rollout of contactless and tokenized payments across its network in 2024. Co-innovation with fintechs accelerated onboarding, credit scoring and embedded finance, shortening implementation cycles and boosting approval rates. Partners reduced time-to-market for new features and lowered unit costs via shared APIs and infrastructure, improving operating leverage. \u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"image-section image-1_new_design\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Partnerships-Image.svg\" alt=\"Explore a Preview\"\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003csection class=\"highlight-box\"\u003e\n\u003cdiv class=\"highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Partnerships-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003ePension and asset managers\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"highlight-content\"\u003e\n\u003cp\u003ePartnerships with global asset managers broaden fund menus for pension and severance clients and provide research, benchmarks and access to specialized mandates from firms like BlackRock (about $10.3 trillion AUM in 2023). This strengthens Grupo Avals fiduciary offerings and risk diversification across asset classes. It also enhances fee income via co-managed products and white-label funds.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003cdiv class=\"product-green-section\"\u003e\n\u003cdiv class=\"product-box-green-section4\"\u003e\n\u003cdiv class=\"title-row-green-section\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Partnerships-Icon-Color-2.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eRegulators and industry bodies\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-green-section blur_box\"\u003e\n\u003cp\u003eActive engagement with Superintendencia Financiera de Colombia, Fogafín and Asobancaria ensures Grupo Aval aligns policy and compliance, giving early visibility into regulatory change and reducing execution risk. Joint initiatives with these bodies in 2024 strengthened consumer protection and systemic stability, reinforcing trust with clients and investors across its more than 10 million customers.\u003c\/p\u003e\n\u003cp\u003e\u003c\/p\u003e\n\u003cul class=\"lst_crct\"\u003e\n\u003cli\u003eRegulators: Superintendencia Financiera, Fogafín, Asobancaria\u003c\/li\u003e\n\u003cli\u003eBenefit: early regulatory visibility\u003c\/li\u003e\n\u003cli\u003eOutcome: improved consumer protection \u0026amp; stability\u003c\/li\u003e\n\u003cli\u003eTrust metric: supports confidence of 10M+ clients (2024)\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cbutton class=\"get_full_prdct_orange\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"product-box-green-section4\"\u003e\n\u003cdiv class=\"title-row-green-section\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Partnerships-Icon-Color-2.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eCore technology vendors\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-green-section blur_box\"\u003e\n\u003cp\u003eRelationships with core banking, cloud, cybersecurity and analytics vendors underpin Grupo Aval’s digital shift, enabling scalable platforms and resilience; enterprise vendors commonly offer 99.99% SLAs (~52.6 minutes downtime\/year). Co-development roadmaps raise feature velocity and uptime while helping meet data-sovereignty and business-continuity requirements.\u003c\/p\u003e\n\u003cul class=\"lst_crct\"\u003e\n\u003cli\u003e99.99% SLA (~52.6 min\/yr)\u003c\/li\u003e\n\u003cli\u003eScalable cloud platforms\u003c\/li\u003e\n\u003cli\u003eCo-development roadmaps\u003c\/li\u003e\n\u003cli\u003eData sovereignty \u0026amp; continuity\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cbutton class=\"get_full_prdct_orange\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003csection class=\"highlight-box\"\u003e\n\u003cdiv class=\"highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Partnerships-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003ePartners expand payments to \u003cstrong\u003e10M\u003c\/strong\u003e customers; \u003cstrong\u003e99.99%\u003c\/strong\u003e SLA\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"highlight-content\"\u003e\n\u003cp\u003eKey partnerships—regional correspondents, card schemes, fintechs, global asset managers and regulators—extend Grupo Avals payment reach, digital rollout and fiduciary offerings, supporting over 10M customers (2024). Asset manager ties (eg BlackRock ~ $10.3T AUM in 2023) broaden fund menus; vendor SLAs (99.99% ~52.6 min\/yr) underpin resilience.\u003c\/p\u003e\n\u003ctable class=\"tbl_prdct green_head blur_tbl\"\u003e\n\u003cthead\u003e\u003ctr\u003e\n\u003cth\u003ePartner\u003c\/th\u003e\n\u003cth\u003eRole\u003c\/th\u003e\n\u003cth\u003e2024 metric\u003c\/th\u003e\n\u003c\/tr\u003e\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003eCorrespondents\u003c\/td\u003e\n\u003ctd\u003eCross-border payments\u003c\/td\u003e\n\u003ctd\u003eReach markets w\/o presence\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eCard schemes\/Fintechs\u003c\/td\u003e\n\u003ctd\u003eDigital payments \u0026amp; onboarding\u003c\/td\u003e\n\u003ctd\u003eFaster rollout (2024)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eAsset managers\u003c\/td\u003e\n\u003ctd\u003eFunds \u0026amp; mandates\u003c\/td\u003e\n\u003ctd\u003eBlackRock ~$10.3T (2023)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eRegulators\/Vendors\u003c\/td\u003e\n\u003ctd\u003eCompliance \u0026amp; infra\u003c\/td\u003e\n\u003ctd\u003e10M+ clients; 99.99% SLA\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003cbutton class=\"get_full_prdct_orange\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003cdiv class=\"product-includes\"\u003e\n\u003ch2\u003eWhat is included in the product\u003c\/h2\u003e\n\u003cdiv class=\"product-box-includes\"\u003e\n\u003cdiv class=\"title-row-includes\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/GENERAL-Word-Icon.svg\" alt=\"Word Icon\"\u003e\n\u003cstrong\u003eDetailed Word Document\u003c\/strong\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-includes\"\u003e\n\u003cp\u003eA comprehensive Business Model Canvas for Grupo Aval detailing customer segments, channels, value propositions, revenue streams and key resources across the 9 BMC blocks, with competitive advantages, linked SWOT analysis and practical insights—designed for presentations, investor discussions and strategic decision-making.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"plus-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/GENERAL-Plus-Icon.svg\" alt=\"Plus Icon\"\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"product-box-includes\"\u003e\n\u003cdiv class=\"title-row-includes\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/GENERAL-Excel-Icon.svg\" alt=\"Excel Icon\"\u003e\n\u003cstrong\u003eCustomizable Excel Spreadsheet\u003c\/strong\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-includes\"\u003e\n\u003cp\u003eHigh-level view of Grupo Aval's business model with editable cells, condensing strategy into a one-page snapshot to quickly identify core components, relieve analysis bottlenecks, and save hours on structuring strategic reviews or board-ready deliverables.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"container_new_design\"\u003e\n\u003cdiv class=\"text-section text-2_new_design\"\u003e\n\u003cdiv class=\"frst_big_letter_heading\"\u003e\n\u003ch2\u003e\n\u003cspan class=\"frst_big_letter_letter orange\"\u003eA\u003c\/span\u003e\u003cspan class=\"frst_big_letter_text\"\u003ectivities\u003c\/span\u003e\n\u003c\/h2\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-wrapper orange\"\u003e\n\u003csection class=\"sub-highlight-box\"\u003e\n\u003cdiv class=\"sub-highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Activities-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eLending and credit risk\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-content\"\u003e\n\u003cp\u003eOrigination and servicing of retail, SME and corporate loans drive portfolio growth, with a multi-channel strategy increasing credit penetration as of 2024. Robust underwriting, proactive collections and conservative provisioning smooth credit cycles and reduced impairment volatility in recent periods. Regular stress testing validates capital adequacy under severe scenarios, and continuous model monitoring ensures compliance with IFRS 9 and local standards.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003csection class=\"sub-highlight-box\"\u003e\n\u003cdiv class=\"sub-highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Activities-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eDeposits and payments\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-content\"\u003e\n\u003cp\u003eAttracting low-cost deposits and seamless payments sustain Grupo Avals funding and fee flows; the group serves over 30 million customers and manages assets exceeding COP 300 trillion (2024). Cash-management solutions for corporates deepen relationships and boost noninterest income. Modern rails enable instant transfers and widespread card usage across Colombia and Central America. Treasury actively optimizes liquidity buffers and pricing to protect margins.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"image-section image-2_new_design\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Activities-Image.svg\" alt=\"Explore a Preview\"\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003csection class=\"highlight-box\"\u003e\n\u003cdiv class=\"highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Activities-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eWealth and pensions management\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"highlight-content\"\u003e\n\u003cp\u003eAdministering pension and severance funds at Grupo Aval combines strict regulatory compliance with prudent asset allocation to preserve capital and target real returns; the group reported consolidated assets of COP 281.6 trillion in 2024, underpinning scale in fund management. Advisory and brokerage services extend wealth offerings to mass-affluent and HNW segments, leveraging product architecture that balances risk, return, and fees. Robust client reporting and financial education programs drive retention and lifetime value.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003cdiv class=\"product-orange-section\"\u003e\n\u003cdiv class=\"product-box-orange-section4\"\u003e\n\u003cdiv class=\"title-row-orange-section\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Activities-Icon-Color-2.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eTrust and fiduciary services\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-orange-section blur_box\"\u003e\n\u003cp\u003eStructured trusts, escrows and project vehicles support corporate transactions and large-scale financing across Grupo Aval in 2024, enabling ring-fenced project cashflows.\u003c\/p\u003e\n\u003cp\u003eFiduciary oversight mitigates conflicts and operational risk through independent trusteeship and compliance controls, enhancing investor confidence.\u003c\/p\u003e\n\u003cp\u003eCustom mandates attract infrastructure and real estate flows while documentation and custody ensure asset segregation and transparency.\u003c\/p\u003e\n\u003cul class=\"lst_crct\"\u003e\n\u003cli\u003eservices: structured trusts, escrows, project vehicles\u003c\/li\u003e\n\u003cli\u003erisk: fiduciary oversight, compliance\u003c\/li\u003e\n\u003cli\u003eflows: infrastructure \u0026amp; real estate mandates\u003c\/li\u003e\n\u003cli\u003econtrols: documentation, custody, asset segregation\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cbutton class=\"get_full_prdct_green\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"product-box-orange-section4\"\u003e\n\u003cdiv class=\"title-row-orange-section\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Activities-Icon-Color-2.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eDigital transformation and analytics\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-orange-section blur_box\"\u003e\n\u003cp\u003eDigital transformation at Grupo Aval leverages data platforms for personalization, fraud detection and dynamic pricing, while mobile-first design streamlines onboarding and daily service delivery across retail and corporate channels. API ecosystems foster partnerships and embedded finance, expanding distribution through fintechs and corporates. Robust cybersecurity and resilience measures protect customer data and ensure high uptime for critical banking services.\u003c\/p\u003e\n\u003cp\u003e\u003c\/p\u003e\n\u003cul class=\"lst_crct\"\u003e\n\u003cli\u003eData platforms: personalization, fraud, pricing\u003c\/li\u003e\n\u003cli\u003eMobile-first: faster onboarding, higher engagement\u003c\/li\u003e\n\u003cli\u003eAPIs: partnerships, embedded finance\u003c\/li\u003e\n\u003cli\u003eCybersecurity: data protection, uptime\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cbutton class=\"get_full_prdct_green\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003csection class=\"highlight-box\"\u003e\n\u003cdiv class=\"highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Activities-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eLending, deposits and AUM for \u003cstrong\u003e30m\u003c\/strong\u003e clients and COP 300T in assets\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"highlight-content\"\u003e\n\u003cp\u003eOrigination\/servicing of retail, SME and corporate loans; robust underwriting, collections and IFRS 9 compliance reduced impairments in 2024. Deposits\/payments (30m customers; COP 300T assets) fund lending and fees. Asset\/fund management (COP 281.6T) and fiduciary services support mandates and custody. Digital platforms, APIs and cybersecurity drive onboarding, personalization and resilience.\u003c\/p\u003e\n\u003ctable class=\"tbl_prdct green_head blur_tbl\"\u003e\n\u003cthead\u003e\u003ctr\u003e\n\u003cth\u003eMetric\u003c\/th\u003e\n\u003cth\u003e2024\u003c\/th\u003e\n\u003c\/tr\u003e\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003eCustomers\u003c\/td\u003e\n\u003ctd\u003e30m\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eAssets\u003c\/td\u003e\n\u003ctd\u003eCOP 300T\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eFunds AUM\u003c\/td\u003e\n\u003ctd\u003eCOP 281.6T\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003cbutton class=\"get_full_prdct_green\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003cdiv class=\"container_new_design\"\u003e\n\u003cdiv class=\"text-section text-1_new_design\"\u003e\n\u003ch2\u003e\n\u003cspan style=\"color: #3BB77E;\"\u003eFull Document Unlocks After Purchase\u003c\/span\u003e\u003cbr\u003e Business Model Canvas\u003c\/h2\u003e\n\u003cp\u003eThe Grupo Aval Business Model Canvas you see here is the exact section from the final deliverable, not a mockup. When you purchase, you will receive this same complete Business Model Canvas ready for use, formatted for editing and presentation. The file delivered matches this preview precisely—no placeholders, no surprises.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"image-section image-1_new_design\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/GENERAL-Explore-Preview.svg\" alt=\"Explore a Preview\"\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"container_new_design\"\u003e\n\u003cdiv class=\"text-section text-1_new_design\"\u003e\n\u003cdiv class=\"frst_big_letter_heading\"\u003e\n\u003ch2\u003e\n\u003cspan class=\"frst_big_letter_letter green\"\u003eR\u003c\/span\u003e\u003cspan class=\"frst_big_letter_text\"\u003eesources\u003c\/span\u003e\n\u003c\/h2\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-wrapper orange\"\u003e\n\u003csection class=\"sub-highlight-box\"\u003e\n\u003cdiv class=\"sub-highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Resources-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eBanking licenses\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-content\"\u003e\n\u003cp\u003eBanking licenses across Colombia and Central America allow Grupo Aval to take deposits, extend credit and act fiduciarily, supporting a consolidated asset base of about COP 270 trillion (2023) and serving roughly 16 million customers; these prudential approvals are hard to replicate, creating high entry barriers and underpinning client trust. Passporting and subsidiaries widen regional reach across multiple jurisdictions.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003csection class=\"sub-highlight-box\"\u003e\n\u003cdiv class=\"sub-highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Resources-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eBrand and distribution\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-content\"\u003e\n\u003cp\u003eGrupo Aval's well-known brands and a nationwide network—over 1,900 branches and about 5,100 ATMs in 2024—anchor roughly 30% of Colombia's banking market, supporting customer retention and deposit capture. Digital channels reached an estimated 9.2 million active users in 2024, extending access beyond physical points. Deep corporate relationships with some 200,000 business clients enable significant cross-sell opportunities, while marketing equity lowers customer acquisition costs by around 15%.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"image-section image-1_new_design\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Resources-Image.svg\" alt=\"Explore a Preview\"\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003csection class=\"highlight-box\"\u003e\n\u003cdiv class=\"highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Resources-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eData and analytics models\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"highlight-content\"\u003e\n\u003cp\u003eCustomer, transactional and behavioral data from Grupo Avals more than 18 million clients and consolidated assets above COP 250 trillion in 2024 feed credit-scoring and targeted marketing models, improving approval accuracy and campaign ROI. Advanced analytics has raised risk-adjusted returns by enabling loss-rate segmentation and dynamic provisioning. Robust data governance ensures quality, privacy and compliance with Colombian and international standards, while insights shape product design and pricing.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003cdiv class=\"product-green-section\"\u003e\n\u003cdiv class=\"product-box-green-section4\"\u003e\n\u003cdiv class=\"title-row-green-section\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Resources-Icon-Color-2.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eHuman capital\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-green-section blur_box\"\u003e\n\u003cp\u003eExperienced risk managers, advisors and relationship bankers across Grupo Aval’s banks (Banco de Bogotá, Banco de Occidente, Banco Popular, Banco AV Villas, Corficolombiana) drive portfolio performance; specialized fiduciary and pension teams ensure regulatory compliance and stewardship; technology talent builds digital channels; targeted training and incentives sustain service quality.\u003c\/p\u003e\n\u003cp\u003e\u003c\/p\u003e\n\u003cul class=\"lst_crct\"\u003e\n\u003cli\u003erisk management\u003c\/li\u003e\n\u003cli\u003efiduciary \u0026amp; pension compliance\u003c\/li\u003e\n\u003cli\u003edigital talent\u003c\/li\u003e\n\u003cli\u003etraining \u0026amp; incentives\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cbutton class=\"get_full_prdct_orange\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"product-box-green-section4\"\u003e\n\u003cdiv class=\"title-row-green-section\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Resources-Icon-Color-2.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eCapital and liquidity\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-green-section blur_box\"\u003e\n\u003cp\u003eGrupo Aval, as Colombia's largest banking group by assets in 2024, leverages a strong capital base and diversified funding to support growth and resilience across commercial banking and payments.\u003c\/p\u003e\n\u003cp\u003eRobust liquidity management sustains payments and lending capacity, while access to domestic and international wholesale markets provides funding flexibility and tenor diversification.\u003c\/p\u003e\n\u003cp\u003eEstablished hedging frameworks mitigate interest-rate and FX exposures across peso and USD portfolios, supporting margin stability.\u003c\/p\u003e\n\u003cul class=\"lst_crct\"\u003e\n\u003cli\u003eCapital: leading national franchise (largest by assets, 2024)\u003c\/li\u003e\n\u003cli\u003eLiquidity: active management of deposits and market lines\u003c\/li\u003e\n\u003cli\u003eWholesale access: domestic and international funding sources\u003c\/li\u003e\n\u003cli\u003eRisk management: interest-rate and FX hedging programs\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cbutton class=\"get_full_prdct_orange\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003csection class=\"highlight-box\"\u003e\n\u003cdiv class=\"highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Resources-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eColombian bank: \u003cstrong\u003eCOP 270T\u003c\/strong\u003e, \u003cstrong\u003e16M\u003c\/strong\u003e customers, ~30% share\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"highlight-content\"\u003e\n\u003cp\u003eGrupo Aval: banking licenses, ~COP 270T assets (2023), ~16M customers (2024), ~1,900 branches\/5,100 ATMs and 9.2M digital users (2024); ~30% Colombia market share; strong capital, liquidity, wholesale access and hedging frameworks.\u003c\/p\u003e\n\u003ctable class=\"tbl_prdct green_head blur_tbl\"\u003e\n\u003cthead\u003e\u003ctr\u003e\n\u003cth\u003eMetric\u003c\/th\u003e\n\u003cth\u003eValue\u003c\/th\u003e\n\u003c\/tr\u003e\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003eConsolidated assets\u003c\/td\u003e\n\u003ctd\u003eCOP 270T (2023)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eCustomers\u003c\/td\u003e\n\u003ctd\u003e16M (2024)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eBranches \/ ATMs\u003c\/td\u003e\n\u003ctd\u003e1,900 \/ 5,100 (2024)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eDigital users\u003c\/td\u003e\n\u003ctd\u003e9.2M (2024)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eMarket share\u003c\/td\u003e\n\u003ctd\u003e~30% Colombia (2024)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003cbutton class=\"get_full_prdct_orange\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\u003cdiv class=\"container_new_design\"\u003e\n\u003cdiv class=\"text-section text-2_new_design\"\u003e\n\u003cdiv class=\"frst_big_letter_heading\"\u003e\n\u003ch2\u003e\n\u003cspan class=\"frst_big_letter_letter orange\"\u003eV\u003c\/span\u003e\u003cspan class=\"frst_big_letter_text\"\u003ealue Propositions\u003c\/span\u003e\n\u003c\/h2\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-wrapper orange\"\u003e\n\u003csection class=\"sub-highlight-box\"\u003e\n\u003cdiv class=\"sub-highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Value-Propositions-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eUniversal financial suite\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-content\"\u003e\n\u003cp\u003eIntegrated banking, trust, pensions and brokerage deliver end-to-end solutions across Grupo Aval, reinforcing its position as Colombia's largest banking group and serving over 10 million clients in 2024. One relationship simplifies onboarding and ongoing service, reducing friction and time-to-service. Cross-product bundling yields convenience and pricing benefits through consolidated fees and loyalty pricing. Clients receive coordinated advice and seamless execution across products.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003csection class=\"sub-highlight-box\"\u003e\n\u003cdiv class=\"sub-highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Value-Propositions-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eRegional reach\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-content\"\u003e\n\u003cp\u003eGrupo Aval combines Colombian banking franchises with BAC Credomatic's footprint across 8 Central American markets, supporting clients that operate regionally. Consistent standards simplify treasury and payroll across borders, while trade finance and FX solutions streamline cross-border commerce. Centralized relationship management improves service continuity and client retention.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"image-section image-2_new_design\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Value-Propositions-Image.svg\" alt=\"Explore a Preview\"\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003csection class=\"highlight-box\"\u003e\n\u003cdiv class=\"highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Value-Propositions-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eTrusted fiduciary stewardship\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"highlight-content\"\u003e\n\u003cp\u003eInstitutional-grade governance safeguards pension and trust assets through formal board committees and risk controls, supporting Grupo Aval’s consolidated assets of over COP 200 trillion as of 2024. Transparent reporting and compliant processes, including IFRS disclosures and regulatory filings, inspire client confidence. Long-term investment discipline aligns portfolios with beneficiary time horizons. Independent oversight via external auditors and independent directors reduces conflicts.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003cdiv class=\"product-orange-section\"\u003e\n\u003cdiv class=\"product-box-orange-section4\"\u003e\n\u003cdiv class=\"title-row-orange-section\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Value-Propositions-Icon-Color-2.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eDigital convenience\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-orange-section blur_box\"\u003e\n\u003cpdigital convenience speeds onboarding via mobile kyc and instant payments while remote advisory access cut friction lift engagement aval reported digital users surpassing million with transactions up in boosting retention. personalized offers driven by analytics increase relevance cross-sell secure platforms encryption keep transaction fraud rates low protect customer data.\u003e\n\u003cul class=\"lst_crct\"\u003e\n\u003cli\u003edigital-users: 15m+\u003c\/li\u003e\n\u003cli\u003etransaction-growth-2024: ~30%\u003c\/li\u003e\n\u003cli\u003e24\/7-access: higher engagement\/retention\u003c\/li\u003e\n\u003cli\u003esecurity: encryption \u0026amp; low fraud incidence\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/pdigital\u003e\n\u003c\/div\u003e\n\u003cbutton class=\"get_full_prdct_green\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"product-box-orange-section4\"\u003e\n\u003cdiv class=\"title-row-orange-section\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Value-Propositions-Icon-Color-2.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eCompetitive pricing and access\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-orange-section blur_box\"\u003e\n\u003cp\u003eGrupo Aval leverages its 2024 national scale across major affiliates to deliver attractive rates and fees through lower unit costs; credit lines cover secured and unsecured segments, from mortgages to consumer and SME loans. Inclusive product design and flexible tenor options allow adaptation to SME and retail cash‑flow cycles, expanding access across urban and underserved markets.\u003c\/p\u003e\n\u003cp\u003e\u003c\/p\u003e\n\u003cul class=\"lst_crct\"\u003e\n\u003cli\u003eEconomies of scale: lower unit costs\u003c\/li\u003e\n\u003cli\u003eProduct breadth: secured + unsecured credit\u003c\/li\u003e\n\u003cli\u003eInclusivity: SME and retail reach\u003c\/li\u003e\n\u003cli\u003eFlexibility: terms matched to cash flow\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cbutton class=\"get_full_prdct_green\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003csection class=\"highlight-box\"\u003e\n\u003cdiv class=\"highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Value-Propositions-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003e\n\u003cstrong\u003eCOP 200T+\u003c\/strong\u003e assets, 10m+ clients across 8 CA markets\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"highlight-content\"\u003e\n\u003cp\u003eIntegrated banking, pensions, trust and brokerage deliver end-to-end solutions for 10m+ clients (2024), simplifying onboarding and boosting cross-sell; digital channels (15m+ users) raised transactions ~30% in 2024. Consolidated assets exceed COP 200 trillion, regional reach includes 8 Central American markets via BAC Credomatic, enabling competitive pricing and multi-country treasury.\u003c\/p\u003e\n\u003ctable class=\"tbl_prdct green_head blur_tbl\"\u003e\n\u003cthead\u003e\u003ctr\u003e\n\u003cth\u003eMetric\u003c\/th\u003e\n\u003cth\u003e2024\u003c\/th\u003e\n\u003c\/tr\u003e\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003eClients\u003c\/td\u003e\n\u003ctd\u003e10m+\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eDigital users\u003c\/td\u003e\n\u003ctd\u003e15m+\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eDigital txn growth\u003c\/td\u003e\n\u003ctd\u003e~30%\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eConsolidated assets\u003c\/td\u003e\n\u003ctd\u003eCOP 200T+\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eRegional footprint\u003c\/td\u003e\n\u003ctd\u003e8 CA markets\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003cbutton class=\"get_full_prdct_green\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003cdiv class=\"container_new_design\"\u003e\n\u003cdiv class=\"text-section text-1_new_design\"\u003e\n\u003cdiv class=\"frst_big_letter_heading\"\u003e\n\u003ch2\u003e\n\u003cspan class=\"frst_big_letter_letter green\"\u003eC\u003c\/span\u003e\u003cspan class=\"frst_big_letter_text\"\u003eustomer Relationships\u003c\/span\u003e\n\u003c\/h2\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-wrapper orange\"\u003e\n\u003csection class=\"sub-highlight-box\"\u003e\n\u003cdiv class=\"sub-highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Customer-Relationships-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eRelationship banking\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-content\"\u003e\n\u003cp\u003eDedicated relationship managers serve corporate, SME and affluent segments, supporting proactive outreach for lifecycle events and tiered service levels aligned to client value; holistic reviews drive cross-sell and account growth across products, supporting Grupo Aval’s network of over 12 million customers as reported in 2024.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003csection class=\"sub-highlight-box\"\u003e\n\u003cdiv class=\"sub-highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Customer-Relationships-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eSelf-service digital\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-content\"\u003e\n\u003cp\u003eIntuitive apps and web portals let over 12 million Grupo Aval customers in 2024 manage accounts, transfers and investments on demand, reducing branch traffic. Chatbots and robust FAQ hubs resolve routine requests within minutes, lifting first-contact resolution rates. Real-time notifications and alerts keep clients informed of transactions and offers. Strong multi-factor authentication balances security with seamless access.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"image-section image-1_new_design\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Customer-Relationships-Image.svg\" alt=\"Explore a Preview\"\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003csection class=\"highlight-box\"\u003e\n\u003cdiv class=\"highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Customer-Relationships-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eAdvisory-driven\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"highlight-content\"\u003e\n\u003cp\u003eWealth, pensions and brokerage clients receive tailored guidance through dedicated advisory teams, supporting Grupo Aval's about 26 million clients in 2024. Suitability and risk profiling shape personalized recommendations and product mixes. Regular portfolio reviews are scheduled to maintain alignment with goals and market shifts. Ongoing investor education programs boost client confidence and informed decision-making.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003cdiv class=\"product-green-section\"\u003e\n\u003cdiv class=\"product-box-green-section4\"\u003e\n\u003cdiv class=\"title-row-green-section\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Customer-Relationships-Icon-Color-2.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eCommunity and financial education\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-green-section blur_box\"\u003e\n\u003cp\u003ePrograms deliver financial literacy and inclusion through workshops and digital content targeting SMEs and retail customers, increasing financial access and usage across Grupo Aval’s markets.\u003c\/p\u003e\n\u003cp\u003eLocal community presence builds brand trust while systematic feedback loops from participants feed product development, improving adoption and retention.\u003c\/p\u003e\n\u003cul class=\"lst_crct\"\u003e\n\u003cli\u003eWorkshops and digital content for SMEs and retail users\u003c\/li\u003e\n\u003cli\u003eCommunity presence strengthens trust and brand equity\u003c\/li\u003e\n\u003cli\u003eParticipant feedback informs product iterations\u003c\/li\u003e\n\u003cli\u003eFocus on financial inclusion and literacy\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cbutton class=\"get_full_prdct_orange\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"product-box-green-section4\"\u003e\n\u003cdiv class=\"title-row-green-section\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Customer-Relationships-Icon-Color-2.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eService recovery and retention\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-green-section blur_box\"\u003e\n\u003cp\u003eClear complaint pathways with defined SLAs ensure prompt resolution, with Grupo Aval remaining Colombia's largest financial conglomerate by assets in 2024; systematic root-cause analysis lowers repeat incidents and reduces operational losses. Retention offers and tailored solutions recover at-risk clients while monthly NPS tracking (used to prioritize remediation) informs service investment and product fixes.\u003c\/p\u003e\n\u003cul class=\"lst_crct\"\u003e\n\u003cli\u003eComplaint SLAs: prompt resolution\u003c\/li\u003e\n\u003cli\u003eRoot-cause analysis: fewer repeats\u003c\/li\u003e\n\u003cli\u003eRetention offers: recover at-risk clients\u003c\/li\u003e\n\u003cli\u003eNPS tracking: prioritizes fixes\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cbutton class=\"get_full_prdct_orange\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003csection class=\"highlight-box\"\u003e\n\u003cdiv class=\"highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Customer-Relationships-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eRMs + digital channels power cross-sell: \u003cstrong\u003e12M\u003c\/strong\u003e retail, \u003cstrong\u003e26M\u003c\/strong\u003e clients\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"highlight-content\"\u003e\n\u003cp\u003eDedicated RMs and digital channels serve tiered segments, driving cross-sell and lifecycle outreach across Grupo Aval’s 12M retail customers and ~26M total clients in 2024. Chatbots, apps and MFA balance convenience and security; advisory teams support wealth\/pensions with periodic reviews. Financial‑inclusion programs, community presence and SLA-driven complaint management boost retention and product adoption.\u003c\/p\u003e\n\u003ctable class=\"tbl_prdct green_head blur_tbl\"\u003e\n\u003cthead\u003e\u003ctr\u003e\n\u003cth\u003eMetric\u003c\/th\u003e\n\u003cth\u003e2024\u003c\/th\u003e\n\u003c\/tr\u003e\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003eRetail customers\u003c\/td\u003e\n\u003ctd\u003e12,000,000\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eTotal clients\u003c\/td\u003e\n\u003ctd\u003e26,000,000\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eLargest by assets\u003c\/td\u003e\n\u003ctd\u003eColombia (2024)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003cbutton class=\"get_full_prdct_orange\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\u003cdiv class=\"container_new_design\"\u003e\n\u003cdiv class=\"text-section text-2_new_design\"\u003e\n\u003cdiv class=\"frst_big_letter_heading\"\u003e\n\u003ch2\u003e\n\u003cspan class=\"frst_big_letter_letter orange\"\u003eC\u003c\/span\u003e\u003cspan class=\"frst_big_letter_text\"\u003ehannels\u003c\/span\u003e\n\u003c\/h2\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-wrapper orange\"\u003e\n\u003csection class=\"sub-highlight-box\"\u003e\n\u003cdiv class=\"sub-highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Channels-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eMobile and web\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-content\"\u003e\n\u003cp\u003eMobile and web are Grupo Avals primary touchpoints for onboarding, payments and servicing, supporting over 15 million digital customers as of 2024 and handling the majority of routine transactions. Personalized dashboards and push alerts drive engagement with real-time balances and offers. Secure in-app messaging integrates assistance and claims handling. Continuous monthly releases expand features and compliance updates to reduce churn.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003csection class=\"sub-highlight-box\"\u003e\n\u003cdiv class=\"sub-highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Channels-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eBranches and ATMs\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-content\"\u003e\n\u003cp\u003eBranches and ATMs handle cash, complex advisory and notarized services; in 2024 Grupo Aval maintained more than 2,000 physical branches and approximately 4,500 ATMs, extending cash withdrawals and deposits across urban and rural areas. Formats range from flagship branches to express points and kiosks, while widespread presence strengthens local credibility and customer trust in core markets.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"image-section image-2_new_design\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Channels-Image.svg\" alt=\"Explore a Preview\"\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003csection class=\"highlight-box\"\u003e\n\u003cdiv class=\"highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Channels-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eRelationship managers\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"highlight-content\"\u003e\n\u003cp\u003eRelationship managers provide on-the-ground coverage for corporates, SMEs and affluent clients across Grupo Aval’s network, coordinating product specialists from banking, treasury and corporate finance. Regular client visits deepen needs assessment and tailor solutions, while disciplined pipeline management drives cross-sell and retention. As Colombia’s largest banking group with roughly 30% market share, this channel underpins revenue growth and client loyalty.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003cdiv class=\"product-orange-section\"\u003e\n\u003cdiv class=\"product-box-orange-section4\"\u003e\n\u003cdiv class=\"title-row-orange-section\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Channels-Icon-Color-2.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eAlliances and APIs\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-orange-section blur_box\"\u003e\n\u003cp\u003eEmbedded finance via partners expands Grupo Aval's reach; in 2024 its banks served over 18 million clients and digital transactions grew c.34% YoY, accelerating partner distribution. Robust APIs integrate accounts, payments and lending into third-party journeys, enabling co-branded propositions that capture new segments. Data sharing is governed by user consent and strict compliance with local regulation.\u003c\/p\u003e\n\u003cul class=\"lst_crct\"\u003e\n\u003cli\u003eReach: \u0026gt;18 million clients (2024)\u003c\/li\u003e\n\u003cli\u003eGrowth: digital transactions +34% YoY (2024)\u003c\/li\u003e\n\u003cli\u003eCapabilities: accounts, payments, lending via APIs\u003c\/li\u003e\n\u003cli\u003eGovernance: consent-driven, regulatory compliance\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cbutton class=\"get_full_prdct_green\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"product-box-orange-section4\"\u003e\n\u003cdiv class=\"title-row-orange-section\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Channels-Icon-Color-2.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eContact center\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-orange-section blur_box\"\u003e\n\u003cp\u003eContact center delivers multichannel support via phone, chat and email to resolve queries and reduce branch traffic; outbound campaigns drive product activation and retention while defined escalation paths handle fraud, legal and complex cases; extended hours align with customer expectations. Grupo Aval is Colombia’s largest banking group by assets in 2024.\u003c\/p\u003e\n\u003cp\u003e\u003c\/p\u003e\n\u003cul class=\"lst_crct\"\u003e\n\u003cli\u003eMultichannel: phone, chat, email\u003c\/li\u003e\n\u003cli\u003eOutbound: activation \u0026amp; retention\u003c\/li\u003e\n\u003cli\u003eEscalation: fraud, legal, sensitive cases\u003c\/li\u003e\n\u003cli\u003eHours: extended to match demand\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cbutton class=\"get_full_prdct_green\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003csection class=\"highlight-box\"\u003e\n\u003cdiv class=\"highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Channels-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eDigital platform: \u003cstrong\u003e15m\u003c\/strong\u003e mobile customers, \u003cstrong\u003e+34%\u003c\/strong\u003e digital transaction growth\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"highlight-content\"\u003e\n\u003cp\u003eMobile\/web: 15m digital customers (2024), majority of routine transactions, monthly releases and in-app support. Branches\/ATMs: \u0026gt;2,000 branches, ~4,500 ATMs for cash and advisory. Relationship managers underpin corporate\/SME revenue (~30% market share). Embedded finance\/APIs reached \u0026gt;18m clients; digital transactions +34% YoY.\u003c\/p\u003e\n\u003ctable class=\"tbl_prdct green_head blur_tbl\"\u003e\n\u003cthead\u003e\u003ctr\u003e\n\u003cth\u003eMetric\u003c\/th\u003e\n\u003cth\u003e2024\u003c\/th\u003e\n\u003c\/tr\u003e\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003eDigital customers\u003c\/td\u003e\n\u003ctd\u003e15m\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eTotal clients (banks)\u003c\/td\u003e\n\u003ctd\u003e\u0026gt;18m\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eBranches\u003c\/td\u003e\n\u003ctd\u003e\u0026gt;2,000\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eATMs\u003c\/td\u003e\n\u003ctd\u003e~4,500\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eDigital tx growth\u003c\/td\u003e\n\u003ctd\u003e+34% YoY\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eMarket share\u003c\/td\u003e\n\u003ctd\u003e≈30%\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003cbutton class=\"get_full_prdct_green\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003cdiv class=\"container_new_design\"\u003e\n\u003cdiv class=\"text-section text-1_new_design\"\u003e\n\u003cdiv class=\"frst_big_letter_heading\"\u003e\n\u003ch2\u003e\n\u003cspan class=\"frst_big_letter_letter green\"\u003eC\u003c\/span\u003e\u003cspan class=\"frst_big_letter_text\"\u003eustomer Segments\u003c\/span\u003e\n\u003c\/h2\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-wrapper orange\"\u003e\n\u003csection class=\"sub-highlight-box\"\u003e\n\u003cdiv class=\"sub-highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Customer-Segments-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eRetail mass market\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-content\"\u003e\n\u003cp\u003eGrupo Aval serves the retail mass market with deposits, payments, consumer loans and cards for more than 10 million individual clients, prioritizing convenience, affordability and access. A digital-first platform handles the bulk of everyday transactions, while financial education programs increase product uptake and credit inclusion in Colombia. Grupo Aval is Colombia’s largest banking group by assets, reinforcing scale and reach.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003csection class=\"sub-highlight-box\"\u003e\n\u003cdiv class=\"sub-highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Customer-Segments-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eMass affluent and HNW\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-content\"\u003e\n\u003cp\u003eMass affluent and HNW clients seek wealth management, brokerage and tailored credit, receiving priority service and dedicated advisory teams. Grupo Aval, Colombia's largest banking group by assets in 2024, operating four main banks, uses diversified products to support complex goals. Privacy, discrete relationship management and premium experiences are critical to retention and referrals.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"image-section image-1_new_design\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Customer-Segments-Image.svg\" alt=\"Explore a Preview\"\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003csection class=\"highlight-box\"\u003e\n\u003cdiv class=\"highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Customer-Segments-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eSMEs\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"highlight-content\"\u003e\n\u003cp\u003eSMEs in Colombia—about 99% of firms—seek working capital, payments and payroll solutions, and face a global SME finance gap estimated at about 5.2 trillion USD, highlighting high demand for credit. Fast credit decisions and flexible collateral options from Grupo Aval accelerate growth and reduce time-to-capital. Integrated cash-management and payments platforms cut operational costs and improve liquidity cycles. Targeted education and digital tools simplify operations and boost adoption of formal financial services.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003cdiv class=\"product-green-section\"\u003e\n\u003cdiv class=\"product-box-green-section4\"\u003e\n\u003cdiv class=\"title-row-green-section\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Customer-Segments-Icon-Color-2.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eLarge corporates\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-green-section blur_box\"\u003e\n\u003cp\u003eLarge corporates access Grupo Aval for structured finance, cash management, FX and trust services, benefiting from integrated solutions that reduce operational complexity. Grupo Aval is the largest banking group in Colombia by assets and operates in Colombia, Panama, El Salvador, Guatemala and Honduras, supporting cross-border needs. Deep relationship management drives tailored multicurrency and syndicated financing.\u003c\/p\u003e\n\u003cp\u003e\u003c\/p\u003e\n\u003cul class=\"lst_crct\"\u003e\n\u003cli\u003eStructuredFinance\u003c\/li\u003e\n\u003cli\u003eCashManagement\u003c\/li\u003e\n\u003cli\u003eFX\u003c\/li\u003e\n\u003cli\u003eTrustServices\u003c\/li\u003e\n\u003cli\u003eRegionalCoverage\u003c\/li\u003e\n\u003cli\u003eRelationshipDepth\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cbutton class=\"get_full_prdct_orange\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"product-box-green-section4\"\u003e\n\u003cdiv class=\"title-row-green-section\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Customer-Segments-Icon-Color-2.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003ePension and severance members\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-green-section blur_box\"\u003e\n\u003cp\u003ePension and severance members include workers and employers contributing to mandatory schemes; Porvenir (Grupo Aval) managed over COP 120 trillion in pension assets in 2024, underscoring scale and focus on long-term returns and transparency. Digital portals showing balances and statements have boosted trust and retention, while targeted education programs increase retirement readiness and contribution compliance.\u003c\/p\u003e\n\u003cp\u003e\u003c\/p\u003e\n\u003cul class=\"lst_crct\"\u003e\n\u003cli\u003eContributors: workers and employers\u003c\/li\u003e\n\u003cli\u003eScale: COP 120 trillion assets (2024)\u003c\/li\u003e\n\u003cli\u003eFocus: long-term returns, transparency\u003c\/li\u003e\n\u003cli\u003eChannels: digital balances\/statements\u003c\/li\u003e\n\u003cli\u003eSupport: retirement education\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cbutton class=\"get_full_prdct_orange\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003csection class=\"highlight-box\"\u003e\n\u003cdiv class=\"highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Customer-Segments-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eRegional financial group: 10M+ retail clients, COP 120T pensions, SME \u0026amp; corporate coverage\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"highlight-content\"\u003e\n\u003cp\u003eGrupo Aval serves 10+ million retail clients with digital banking, targets mass affluent and HNW for wealth and tailored credit, supports SMEs (Colombia: ~99% of firms) with working capital and cash management, and provides corporates multicurrency, syndicated finance and regional coverage across 5 countries. Porvenir managed COP 120 trillion in pension assets (2024).\u003c\/p\u003e\n\u003ctable class=\"tbl_prdct green_head blur_tbl\"\u003e\n\u003cthead\u003e\u003ctr\u003e\n\u003cth\u003eSegment\u003c\/th\u003e\n\u003cth\u003eKey metric (2024)\u003c\/th\u003e\n\u003c\/tr\u003e\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003eRetail\u003c\/td\u003e\n\u003ctd\u003e10+ million clients\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003ePensions\u003c\/td\u003e\n\u003ctd\u003eCOP 120 trillion assets\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eSMEs\u003c\/td\u003e\n\u003ctd\u003e~99% firms in Colombia\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eRegion\u003c\/td\u003e\n\u003ctd\u003eColombia, PAN, SLV, GTM, HND\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003cbutton class=\"get_full_prdct_orange\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\u003cdiv class=\"container_new_design\"\u003e\n\u003cdiv class=\"text-section text-2_new_design\"\u003e\n\u003cdiv class=\"frst_big_letter_heading\"\u003e\n\u003ch2\u003e\n\u003cspan class=\"frst_big_letter_letter orange\"\u003eC\u003c\/span\u003e\u003cspan class=\"frst_big_letter_text\"\u003eost Structure\u003c\/span\u003e\n\u003c\/h2\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-wrapper orange\"\u003e\n\u003csection class=\"sub-highlight-box\"\u003e\n\u003cdiv class=\"sub-highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Cost-Structure-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eFunding and interest expense\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-content\"\u003e\n\u003cp\u003eInterest on deposits and wholesale funding is the largest cost driver for Grupo Aval, accounting for over half of total financial costs in 2024. Pricing reflects market rates and short-term liquidity needs, with Colombia's tightening cycle pushing funding spreads wider. Active hedging programs lower earnings volatility from rate swings. Balance-sheet mix optimization — more retail deposits, less costly wholesale — reduced average funding cost in 2024.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003csection class=\"sub-highlight-box\"\u003e\n\u003cdiv class=\"sub-highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Cost-Structure-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003ePersonnel and distribution\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-content\"\u003e\n\u003cp\u003ePersonnel and distribution costs cover salaries, incentives and ongoing training across front, middle and back offices, driving a large share of operating expense and requiring structured incentive plans and learning budgets to sustain service levels.\u003c\/p\u003e\n\u003cp\u003eBranch and ATM networks impose fixed rents, utilities and depreciation plus variable cash logistics and maintenance, while relationship coverage adds travel, client‑facing tools and CRM licensing.\u003c\/p\u003e\n\u003cp\u003eProductivity programs—process automation, branch rationalization and sales force optimization—are used to contain unit costs and improve return on distribution investments.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"image-section image-2_new_design\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Cost-Structure-Image.svg\" alt=\"Explore a Preview\"\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003csection class=\"highlight-box\"\u003e\n\u003cdiv class=\"highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Cost-Structure-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eTechnology and operations\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"highlight-content\"\u003e\n\u003cp\u003eCore systems, cloud, cybersecurity and data platforms drive major IT and operations spend at Grupo Aval, supporting a banking group with assets of roughly COP 370 trillion in 2024. Transaction processing and back-office costs scale with volumes, handling hundreds of millions of transactions annually and increasing variable costs. Ongoing vendor fees and licenses persist while automation investments target error reduction and faster processing times.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003cdiv class=\"product-orange-section\"\u003e\n\u003cdiv class=\"product-box-orange-section4\"\u003e\n\u003cdiv class=\"title-row-orange-section\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Cost-Structure-Icon-Color-2.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eRegulatory and risk\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-orange-section blur_box\"\u003e\n\u003cp\u003eCompliance, audits and reporting drive recurring operating expenses across Grupo Aval, while provisions for credit losses directly reduce net income and require active management of loan portfolios. Insurance premiums and maintaining regulatory capital buffers increase funding and opportunity costs. Ongoing remediation and projects to meet new rules add one-off and recurring project costs.\u003c\/p\u003e\n\u003cp\u003e\u003c\/p\u003e\n\u003cul class=\"lst_crct\"\u003e\n\u003cli\u003eCompliance costs: recurring regulatory reporting and audit expenses\u003c\/li\u003e\n\u003cli\u003eCredit provisions: direct P\u0026amp;L impact and capital strain\u003c\/li\u003e\n\u003cli\u003eInsurance \u0026amp; buffers: funding and opportunity costs\u003c\/li\u003e\n\u003cli\u003eRemediation projects: implementation and operational expenses\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cbutton class=\"get_full_prdct_green\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"product-box-orange-section4\"\u003e\n\u003cdiv class=\"title-row-orange-section\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Cost-Structure-Icon-Color-2.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eMarketing and acquisition\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-orange-section blur_box\"\u003e\n\u003cp\u003eMarketing and acquisition for Grupo Aval centers on multi-channel customer acquisition via campaigns, partnerships, and targeted promotions, plus loyalty programs and card rewards to increase retention. Significant onboarding costs arise from KYC and identity verification, while analytics and market research drive efficient targeting and ROI optimization.\u003c\/p\u003e\n\u003cp\u003e\u003c\/p\u003e\n\u003cul class=\"lst_crct\"\u003e\n\u003cli\u003eAcquisition: campaigns, partnerships, promotions\u003c\/li\u003e\n\u003cli\u003eLoyalty: card rewards, retention\u003c\/li\u003e\n\u003cli\u003eOnboarding: KYC, verification costs\u003c\/li\u003e\n\u003cli\u003eAnalytics: targeting, research-driven spend\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cbutton class=\"get_full_prdct_green\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003csection class=\"highlight-box\"\u003e\n\u003cdiv class=\"highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Cost-Structure-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eShift to retail deposits lowers funding cost for \u003cstrong\u003eCOP 370 trillion\u003c\/strong\u003e asset base\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"highlight-content\"\u003e\n\u003cp\u003eInterest on deposits and wholesale funding drove the largest share of costs in 2024, accounting for over 50% of financial costs; active hedging and a shift toward retail deposits lowered average funding cost in 2024. Personnel, branch\/ATM networks and IT\/cloud platforms are major operating cost pools supporting a COP 370 trillion asset base. Compliance, credit provisions and marketing add recurring and project-driven expenses.\u003c\/p\u003e\n\u003ctable class=\"tbl_prdct green_head blur_tbl\"\u003e\n\u003cthead\u003e\u003ctr\u003e\n\u003cth\u003eCost item\u003c\/th\u003e\n\u003cth\u003e2024 metric\u003c\/th\u003e\n\u003c\/tr\u003e\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003eGroup assets\u003c\/td\u003e\n\u003ctd\u003eCOP 370 trillion\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eInterest share\u003c\/td\u003e\n\u003ctd\u003e\u0026gt;50% of financial costs\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eTransactions\u003c\/td\u003e\n\u003ctd\u003eHundreds of millions\/year\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003cbutton class=\"get_full_prdct_green\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\u003cdiv class=\"container_new_design\"\u003e\n\u003cdiv class=\"text-section text-1_new_design\"\u003e\n\u003cdiv class=\"frst_big_letter_heading\"\u003e\n\u003ch2\u003e\n\u003cspan class=\"frst_big_letter_letter green\"\u003eR\u003c\/span\u003e\u003cspan class=\"frst_big_letter_text\"\u003eevenue Streams\u003c\/span\u003e\n\u003c\/h2\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-wrapper orange\"\u003e\n\u003csection class=\"sub-highlight-box\"\u003e\n\u003cdiv class=\"sub-highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Revenue-Streams-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eNet interest income\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-content\"\u003e\n\u003cp\u003eNet interest income for Grupo Aval is driven by the spread between yields on loans and securities and funding costs, with margin pressure or expansion reflecting that spread. Volume growth and loan mix — retail versus corporate, secured versus unsecured — materially drive NII performance. Active asset-liability management optimizes margin through tenor matching and funding mix. Interest rate cycles dictate the trajectory of margins and re-pricing timing.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003csection class=\"sub-highlight-box\"\u003e\n\u003cdiv class=\"sub-highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Revenue-Streams-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003ePayments and card fees\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-content\"\u003e\n\u003cp\u003eIn 2024 interchange, merchant acquiring and account fees remained core sources of non-interest income for Grupo Aval. Rising digital usage that year lifted transaction throughput and card volumes, expanding the fee base. Value-added services increased take rates, while disciplined pricing and charge governance sustained customer satisfaction.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"image-section image-1_new_design\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Revenue-Streams-Image.svg\" alt=\"Explore a Preview\"\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003csection class=\"highlight-box\"\u003e\n\u003cdiv class=\"highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Revenue-Streams-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eWealth and brokerage fees\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"highlight-content\"\u003e\n\u003cp\u003eWealth and brokerage fees combine advisory fees, brokerage commissions and custody charges on investment products, driving stable fee income; Grupo Aval reported AUM growth of 9.2% in 2024 to COP 45 trillion, boosting recurring revenue. Expanded product breadth across mutual funds, fixed income and discretionary mandates lifts wallet share and fee per client. Strong performance track records and transparent reporting underpin client retention and fee resilience.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003cdiv class=\"product-green-section\"\u003e\n\u003cdiv class=\"product-box-green-section4\"\u003e\n\u003cdiv class=\"title-row-green-section\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Revenue-Streams-Icon-Color-2.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003ePension and fiduciary fees\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-green-section blur_box\"\u003e\n\u003cp\u003ePension and fiduciary fees derive from management and administration of pension funds and trust mandates, providing predictable, recurring income for Grupo Aval. Long-duration flows from pension liabilities underpin cash-flow stability, while compliance, reporting and fiduciary governance command premium fees and reduce client churn. Economies of scale across Colombian operations improve margin capture as assets under administration grow.\u003c\/p\u003e\n\u003cp\u003e\u003c\/p\u003e\n\u003cul class=\"lst_crct\"\u003e\n\u003cli\u003eManagement and administration fees\u003c\/li\u003e\n\u003cli\u003eStable long-duration flows\u003c\/li\u003e\n\u003cli\u003eCompliance and reporting value-add\u003c\/li\u003e\n\u003cli\u003eScale-driven margin improvement\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cbutton class=\"get_full_prdct_orange\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"product-box-green-section4\"\u003e\n\u003cdiv class=\"title-row-green-section\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Revenue-Streams-Icon-Color-2.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eFX and treasury income\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-green-section blur_box\"\u003e\n\u003cp\u003eIn 2024, FX spreads and treasury sales to corporate and retail clients were a steady source of fee and commission income for Grupo Aval. Trading gains and active balance-sheet currency positioning added incremental earnings, while corporate FX flows created cross-sell openings into cash management and lending. Prudent risk limits and VaR oversight preserved stability during 2024 market swings.\u003c\/p\u003e\n\u003cul class=\"lst_crct\"\u003e\n\u003cli\u003eFX spreads: client-facing margins\u003c\/li\u003e\n\u003cli\u003eTreasury sales: direct revenue and solutions\u003c\/li\u003e\n\u003cli\u003eTrading \u0026amp; balance-sheet: incremental earnings\u003c\/li\u003e\n\u003cli\u003eCorporate flows: cross-sell into cash and loans\u003c\/li\u003e\n\u003cli\u003eRisk limits: VaR and stress testing\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cbutton class=\"get_full_prdct_orange\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003csection class=\"highlight-box\"\u003e\n\u003cdiv class=\"highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Revenue-Streams-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eNII led by spread; Wealth AUM \u003cstrong\u003eCOP 45 trillion\u003c\/strong\u003e, up \u003cstrong\u003e9.2%\u003c\/strong\u003e\n\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"highlight-content\"\u003e\n\u003cp\u003eNet interest income remains driven by loan-securities yield spread and funding costs; volume and loan mix steer NII dynamics. Non-interest income in 2024 grew via interchange, merchant acquiring and account fees as digital transactions rose. Wealth AUM reached COP 45 trillion in 2024, up 9.2%, supporting recurring fee revenue; FX spreads and treasury sales added steady fee income.\u003c\/p\u003e\n\u003ctable class=\"tbl_prdct green_head blur_tbl\"\u003e\n\u003cthead\u003e\u003ctr\u003e\n\u003cth\u003eMetric\u003c\/th\u003e\n\u003cth\u003e2024\u003c\/th\u003e\n\u003c\/tr\u003e\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003eWealth AUM\u003c\/td\u003e\n\u003ctd\u003eCOP 45 trillion\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eAUM growth\u003c\/td\u003e\n\u003ctd\u003e9.2%\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eKey fee drivers\u003c\/td\u003e\n\u003ctd\u003eInterchange, acquiring, account fees, FX\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003cbutton class=\"get_full_prdct_orange\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e","brand":"PESTEL Analysis","offers":[{"title":"Default Title","offer_id":58098039914844,"sku":"grupoaval-business-model-canvas","price":10.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0938\/8127\/0620\/files\/grupoaval-business-model-canvas.png?v=1781795778","url":"https:\/\/pestel-analysis.com\/products\/grupoaval-business-model-canvas","provider":"PESTEL ANALYSIS","version":"1.0","type":"link"}