{"product_id":"firsthorizon-business-model-canvas","title":"First Horizon Business Model Canvas","description":"\u003cdiv class=\"pr-shrt-dscr-wrapper orange\"\u003e\n\u003csection class=\"pr-shrt-dscr-box\"\u003e\n\u003cdiv class=\"pr-shrt-dscr-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/GENERAL-Magnifier-Icon.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eBanking Business Model Canvas: 5 Strategic Insights to Drive Value \u0026amp; Growth\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"pr-shrt-dscr-content\"\u003e\n\u003cp\u003eUnlock the strategic blueprint behind First Horizon with our concise Business Model Canvas—three to five core insights into how the bank creates value, scales revenue, and manages costs. Purchase the full, editable Canvas (Word\/Excel) for a section-by-section playbook ideal for investors, advisors, and strategists. Act now to benchmark and adapt proven banking strategies.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"container_new_design\"\u003e\n\u003cdiv class=\"text-section text-1_new_design\"\u003e\n\u003cdiv class=\"frst_big_letter_heading\"\u003e\n\u003ch2\u003e\n\u003cspan class=\"frst_big_letter_letter green\"\u003eP\u003c\/span\u003e\u003cspan class=\"frst_big_letter_text\"\u003eartnerships\u003c\/span\u003e\n\u003c\/h2\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-wrapper green\"\u003e\n\u003csection class=\"sub-highlight-box\"\u003e\n\u003cdiv class=\"sub-highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Partnerships-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eCorrespondent \u0026amp; Partner Banks\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-content\"\u003e\n\u003cp\u003eRelationships with over 150 correspondent and partner banks expand First Horizon’s payment networks and syndication capabilities, enabling participation in larger credits and broadening product reach. In 2024 these partnerships supported liquidity access lines exceeding $10 billion during market stress and facilitated coordination that improved service coverage across the Southeast footprint.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003csection class=\"sub-highlight-box\"\u003e\n\u003cdiv class=\"sub-highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Partnerships-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eFintech \u0026amp; Core Technology Vendors\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-content\"\u003e\n\u003cp\u003eCore banking, digital onboarding, fraud detection and data analytics vendors power First Horizon’s daily operations, supporting scale across a balance sheet of about $86 billion in assets (2023 reported) and broad retail\/commercial footprints.\u003c\/p\u003e\n\u003cp\u003eFintech partners accelerate feature rollout and customer experience, with API integrations reducing time-to-market by 30–50% for new services in leading implementations.\u003c\/p\u003e\n\u003cp\u003eDiverse vendor portfolios lower single-point operational and cyber risk, aligning with industry best practices and regulatory resilience expectations.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"image-section image-1_new_design\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Partnerships-Image.svg\" alt=\"Explore a Preview\"\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003csection class=\"highlight-box\"\u003e\n\u003cdiv class=\"highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Partnerships-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eCapital Markets \u0026amp; Investors\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"highlight-content\"\u003e\n\u003cp\u003eTreasury counterparties, brokers and institutional investors provide funding and hedging for First Horizon, linking short-term liquidity to wholesale markets. With the US 10-year Treasury averaging ~4.3% in 2024, wholesale access supports balance-sheet optimization and funding cost management. Global OTC derivatives notional exceeds $600 trillion (BIS), enabling interest-rate and FX solutions, while active investor relations sustain stable capital access.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003cdiv class=\"product-green-section\"\u003e\n\u003cdiv class=\"product-box-green-section4\"\u003e\n\u003cdiv class=\"title-row-green-section\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Partnerships-Icon-Color-2.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eMortgage \u0026amp; Real Estate Ecosystem\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-green-section blur_box\"\u003e\n\u003cp\u003eRelationships with mortgage aggregators, GSEs, title companies and realtors streamline originations and enable First Horizon to scale distribution; secondary market outlets enhance liquidity and manage pipeline risk amid US mortgage debt outstanding of approximately 13.8 trillion dollars in 2024. Appraisers and inspectors support underwriting quality, and partnerships help match borrowers with suitable products.\u003c\/p\u003e\n\u003cp\u003e\u003c\/p\u003e\n\u003cul class=\"lst_crct\"\u003e\n\u003cli\u003eAggregator \u0026amp; GSE access: faster delivery\u003c\/li\u003e\n\u003cli\u003eSecondary outlets: liquidity \u0026amp; pipeline hedging\u003c\/li\u003e\n\u003cli\u003eAppraisers\/inspectors: underwriting quality\u003c\/li\u003e\n\u003cli\u003eRealtor\/title networks: match borrowers to products\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cbutton class=\"get_full_prdct_orange\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"product-box-green-section4\"\u003e\n\u003cdiv class=\"title-row-green-section\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Partnerships-Icon-Color-2.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eRegulatory \u0026amp; Industry Bodies\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-green-section blur_box\"\u003e\n\u003cp\u003eEngagement with federal and state regulators (Fed, FDIC, OCC) ensures First Horizon meets prudential standards such as the minimum CET1 ratio of 4.5% and FDIC insurance limits of 250,000 per depositor; these alignments reduced supervisory risk in 2024. Memberships in ABA and state banking associations support advocacy and adoption of best practices. Connectivity to Fedwire, ACH and the FedNow instant-payments rail enables secure clearing and faster settlements, while collaboration with regulators and peers bolstered operational resilience and consumer trust during 2024 stress events.\u003c\/p\u003e\n\u003cp\u003e\u003c\/p\u003e\n\u003cul class=\"lst_crct\"\u003e\n\u003cli\u003eRegulators: Fed, FDIC, OCC\u003c\/li\u003e\n\u003cli\u003eKey standards: CET1 ≥ 4.5%, FDIC limit 250,000\u003c\/li\u003e\n\u003cli\u003eAssociations: ABA, state banks\u003c\/li\u003e\n\u003cli\u003eClearing rails: Fedwire, ACH, FedNow\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cbutton class=\"get_full_prdct_orange\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003csection class=\"highlight-box\"\u003e\n\u003cdiv class=\"highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Partnerships-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003e150+ correspondents and \u0026gt;$10bn liquidity lines accelerate funding and syndication\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"highlight-content\"\u003e\n\u003cp\u003eFirst Horizon leverages 150+ correspondent banks to expand payments and syndications, accessing \u0026gt;$10bn liquidity lines during 2024 stress. Core vendors and fintechs support operations across a ~$86bn balance sheet (2023) and cut time-to-market ~30–50%. Mortgage\/channel partners and treasury counterparties link originations to secondary-market liquidity amid $13.8T US mortgage debt (2024).\u003c\/p\u003e\n\u003ctable class=\"tbl_prdct green_head blur_tbl\"\u003e\n\u003cthead\u003e\u003ctr\u003e\n\u003cth\u003ePartnership\u003c\/th\u003e\n\u003cth\u003eRole\u003c\/th\u003e\n\u003cth\u003e2024 metric\u003c\/th\u003e\n\u003c\/tr\u003e\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003eCorrespondent banks\u003c\/td\u003e\n\u003ctd\u003ePayments\/syndication\u003c\/td\u003e\n\u003ctd\u003e150+ partners; \u0026gt;$10bn lines\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eVendors\/fintechs\u003c\/td\u003e\n\u003ctd\u003eOps \u0026amp; digital\u003c\/td\u003e\n\u003ctd\u003e$86bn A\/S (2023); -30–50% TTM\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eMortgage\/treasury\u003c\/td\u003e\n\u003ctd\u003eDistribution \u0026amp; funding\u003c\/td\u003e\n\u003ctd\u003e$13.8T US mortgage debt; 10yr ~4.3%\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003cbutton class=\"get_full_prdct_orange\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003cdiv class=\"product-includes\"\u003e\n\u003ch2\u003eWhat is included in the product\u003c\/h2\u003e\n\u003cdiv class=\"product-box-includes\"\u003e\n\u003cdiv class=\"title-row-includes\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/GENERAL-Word-Icon.svg\" alt=\"Word Icon\"\u003e\n\u003cstrong\u003eDetailed Word Document\u003c\/strong\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-includes\"\u003e\n\u003cp\u003eA comprehensive First Horizon Business Model Canvas that maps all 9 classic blocks with tailored value propositions, customer segments, channels and revenue streams, includes linked SWOT and competitive-advantage analysis, and is polished for presentations, investor discussions, and strategic decision-making.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"plus-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/GENERAL-Plus-Icon.svg\" alt=\"Plus Icon\"\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"product-box-includes\"\u003e\n\u003cdiv class=\"title-row-includes\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/GENERAL-Excel-Icon.svg\" alt=\"Excel Icon\"\u003e\n\u003cstrong\u003eCustomizable Excel Spreadsheet\u003c\/strong\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-includes\"\u003e\n\u003cp\u003eHigh-level one-page Business Model Canvas for First Horizon that pinpoints customer pain points and the bank’s relief strategies, editable for fast team collaboration and executive summaries.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"container_new_design\"\u003e\n\u003cdiv class=\"text-section text-2_new_design\"\u003e\n\u003cdiv class=\"frst_big_letter_heading\"\u003e\n\u003ch2\u003e\n\u003cspan class=\"frst_big_letter_letter orange\"\u003eA\u003c\/span\u003e\u003cspan class=\"frst_big_letter_text\"\u003ectivities\u003c\/span\u003e\n\u003c\/h2\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-wrapper orange\"\u003e\n\u003csection class=\"sub-highlight-box\"\u003e\n\u003cdiv class=\"sub-highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Activities-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eDeposit Gathering \u0026amp; Treasury\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-content\"\u003e\n\u003cp\u003eAcquiring and managing low-cost, stable deposits underpins First Horizon’s lending capacity, with focus in 2024 on core commercial and consumer relationships to reduce funding volatility. Treasury actively optimizes liquidity, interest-rate exposure, and capital allocation through ALM and stress-testing. Expanded cash-management and payment solutions deepen commercial ties and fee revenue. Pricing and product design are calibrated to balance growth targets with deposit stability.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003csection class=\"sub-highlight-box\"\u003e\n\u003cdiv class=\"sub-highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Activities-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eCommercial \u0026amp; CRE Lending\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-content\"\u003e\n\u003cp\u003eIn 2024 underwriting and disciplined portfolio management remain the primary drivers of core income for Commercial \u0026amp; CRE lending, supporting yield and fee generation. Sector-focused teams serve middle market, small business and institutional borrowers, tailoring structures to industry risk profiles. Ongoing credit monitoring preserves asset quality and limits problem loans. Syndications and participations expand capacity and diversify concentration risk.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"image-section image-2_new_design\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Activities-Image.svg\" alt=\"Explore a Preview\"\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003csection class=\"highlight-box\"\u003e\n\u003cdiv class=\"highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Activities-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eWealth \u0026amp; Private Banking\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"highlight-content\"\u003e\n\u003cp\u003eAdvisory, investment management, and trust services for affluent clients form First Horizon’s Wealth \u0026amp; Private Banking core, delivering tailored fiduciary solutions and estate planning. Customized credit lines and mortgage solutions complement deposit and planning needs to deepen client relationships. Holistic financial planning boosts retention and lifetime value. Discretionary mandates drive recurring fee revenue—industry advisory fees averaged about 0.82% AUM in 2024.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003cdiv class=\"product-orange-section\"\u003e\n\u003cdiv class=\"product-box-orange-section4\"\u003e\n\u003cdiv class=\"title-row-orange-section\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Activities-Icon-Color-2.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eMortgage Origination \u0026amp; Servicing\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-orange-section blur_box\"\u003e\n\u003cp\u003eFirst Horizon originates conforming and jumbo mortgages to meet purchase and refi demand, with 2024 originations supporting a servicing portfolio of about $30 billion; pipeline hedging and secondary-market sales actively manage rate and liquidity risk. Servicing preserves client touchpoints and generated roughly $120 million in ancillary fees in 2024, while compliance underpins underwriting standards and consumer protection.\u003c\/p\u003e\n\u003cp\u003e\u003c\/p\u003e\n\u003cul class=\"lst_crct\"\u003e\n\u003cli\u003eProducts: conforming \u0026amp; jumbo\u003c\/li\u003e\n\u003cli\u003eRisk: pipeline hedging, secondary sales\u003c\/li\u003e\n\u003cli\u003eServicing: $30B portfolio, ~$120M fees (2024)\u003c\/li\u003e\n\u003cli\u003eCompliance: underwriting \u0026amp; consumer protection\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cbutton class=\"get_full_prdct_green\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"product-box-orange-section4\"\u003e\n\u003cdiv class=\"title-row-orange-section\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Activities-Icon-Color-2.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eDigital Platform \u0026amp; Risk Management\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-orange-section blur_box\"\u003e\n\u003cp\u003eFirst Horizon boosts engagement and efficiency by enhancing mobile and online channels, supporting a digital customer base and driving self-service transactions; the bank reported about $85.6 billion in total assets in 2024, underpinning scale for investment in platforms. Enterprise risk, cyber and compliance frameworks protect operations while data analytics guide pricing, cross-sell and credit decisions; continuous improvement reduces unit costs and elevates CX.\u003c\/p\u003e\n\u003cp\u003e\u003c\/p\u003e\n\u003cul class=\"lst_crct\"\u003e\n\u003cli\u003eDigital adoption: platform-led deposits and transactions\u003c\/li\u003e\n\u003cli\u003eRisk: enterprise cyber and compliance controls\u003c\/li\u003e\n\u003cli\u003eAnalytics: pricing, cross-sell, credit models\u003c\/li\u003e\n\u003cli\u003eEfficiency: continuous improvement lowers unit cost\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cbutton class=\"get_full_prdct_green\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003csection class=\"highlight-box\"\u003e\n\u003cdiv class=\"highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Activities-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eLow-cost deposits, ALM liquidity, servicing \u003cstrong\u003e$30B\u003c\/strong\u003e, fees \u003cstrong\u003e$120M\u003c\/strong\u003e\n\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"highlight-content\"\u003e\n\u003cp\u003eFirst Horizon focuses on low‑cost deposit gathering, ALM-led liquidity and fee growth from commercial cash management. Underwriting and portfolio management drive commercial, CRE and mortgage income while syndications limit concentration. Wealth\/Trust and servicing deliver recurring fees—servicing ~$30B and ~$120M fees in 2024; advisory fees averaged 0.82% AUM.\u003c\/p\u003e\n\u003ctable class=\"tbl_prdct green_head blur_tbl\"\u003e\n\u003cthead\u003e\u003ctr\u003e\n\u003cth\u003eMetric\u003c\/th\u003e\n\u003cth\u003e2024\u003c\/th\u003e\n\u003c\/tr\u003e\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003eTotal assets\u003c\/td\u003e\n\u003ctd\u003e$85.6B\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eServicing portfolio\u003c\/td\u003e\n\u003ctd\u003e$30B\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eServicing fees\u003c\/td\u003e\n\u003ctd\u003e~$120M\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eAdvisory fee avg\u003c\/td\u003e\n\u003ctd\u003e0.82% AUM\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003cbutton class=\"get_full_prdct_green\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003cdiv class=\"container_new_design\"\u003e\n\u003cdiv class=\"text-section text-1_new_design\"\u003e\n\u003ch2\u003e\n\u003cspan style=\"color: #3BB77E;\"\u003eDelivered as Displayed\u003c\/span\u003e\u003cbr\u003e Business Model Canvas\u003c\/h2\u003e\n\u003cp\u003eThe document you're previewing is the actual First Horizon Business Model Canvas, not a mockup. It's a direct snapshot of the file you'll receive after purchase. When you complete your order, you'll get this same editable, professional document in full. No surprises—what you see is what you'll download.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"image-section image-1_new_design\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/GENERAL-Explore-Preview.svg\" alt=\"Explore a Preview\"\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"container_new_design\"\u003e\n\u003cdiv class=\"text-section text-1_new_design\"\u003e\n\u003cdiv class=\"frst_big_letter_heading\"\u003e\n\u003ch2\u003e\n\u003cspan class=\"frst_big_letter_letter green\"\u003eR\u003c\/span\u003e\u003cspan class=\"frst_big_letter_text\"\u003eesources\u003c\/span\u003e\n\u003c\/h2\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-wrapper orange\"\u003e\n\u003csection class=\"sub-highlight-box\"\u003e\n\u003cdiv class=\"sub-highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Resources-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eDeposit Base \u0026amp; Client Relationships\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-content\"\u003e\n\u003cp\u003eStable, diversified deposit base funds lending and generates net interest spread; in 2024 First Horizon emphasized core deposits as a primary funding priority. Longstanding client relationships lower churn and acquisition costs, while treasury and cash-management services deepen stickiness. Rich relationship data enables targeted offers and cross-sell strategies, boosting customer lifetime value.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003csection class=\"sub-highlight-box\"\u003e\n\u003cdiv class=\"sub-highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Resources-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eTalent \u0026amp; Specialized Expertise\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-content\"\u003e\n\u003cp\u003eExperienced bankers, advisors, and underwriters at First Horizon (NYSE: FHN) drive prudent growth, supported by sector specialists who deliver tailored solutions; compliance and risk teams maintain regulatory rigor, and a client-centric culture underpins execution — First Horizon leverages over 160 years of banking heritage to align expertise with client outcomes.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"image-section image-1_new_design\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Resources-Image.svg\" alt=\"Explore a Preview\"\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003csection class=\"highlight-box\"\u003e\n\u003cdiv class=\"highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Resources-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eDigital \u0026amp; Core Banking Systems\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"highlight-content\"\u003e\n\u003cp\u003eModern cores, APIs and data platforms enable scalable services and real-time processing across First Horizon’s network, supporting digital growth in 2024. Cybersecurity and fraud detection tools harden client and bank defenses amid heightened regulatory scrutiny in 2024. Workflow automation lowers errors and operating costs, while advanced analytics deliver personalization and actionable risk insights.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003cdiv class=\"product-green-section\"\u003e\n\u003cdiv class=\"product-box-green-section4\"\u003e\n\u003cdiv class=\"title-row-green-section\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Resources-Icon-Color-2.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eBrand \u0026amp; Regional Footprint\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-green-section blur_box\"\u003e\n\u003cp\u003eReputation and community presence build trust across the Southeast; post-2019 IberiaBank acquisition First Horizon operates in 11 states, leveraging brand recognition. A network of roughly 400 branches and ATMs provides access and visibility. Local market knowledge strengthens underwriting and service, while sponsorships and outreach reinforce loyalty.\u003c\/p\u003e\n\u003cp\u003e\u003c\/p\u003e\n\u003cul class=\"lst_crct\"\u003e\n\u003cli\u003eRegional footprint: 11 states (post-2019)\u003c\/li\u003e\n\u003cli\u003ePhysical access: ~400 branches\/ATMs\u003c\/li\u003e\n\u003cli\u003eUnderwriting: local data improves credit outcomes\u003c\/li\u003e\n\u003cli\u003eEngagement: sponsorships boost customer loyalty\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cbutton class=\"get_full_prdct_orange\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"product-box-green-section4\"\u003e\n\u003cdiv class=\"title-row-green-section\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Resources-Icon-Color-2.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eCapital \u0026amp; Liquidity Buffers\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-green-section blur_box\"\u003e\n\u003cp\u003eStrong capital supports First Horizon's growth and resilience, with a CET1 ratio of 10.1% reported in 2024. Diverse funding—deposit mix, wholesale lines and FHLB access—stabilizes operations across cycles. Hedging capacity limits rate and market risks, while capital and liquidity policies ensure regulatory compliance and stakeholder confidence.\u003c\/p\u003e\n\u003cp\u003e\u003c\/p\u003e\n\u003cul class=\"lst_crct\"\u003e\n\u003cli\u003eCET1: 10.1% (2024)\u003c\/li\u003e\n\u003cli\u003eDiverse funding: deposits, wholesale, FHLB\u003c\/li\u003e\n\u003cli\u003eHedging: interest-rate and market risk programs\u003c\/li\u003e\n\u003cli\u003ePolicies: capital and liquidity governance\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cbutton class=\"get_full_prdct_orange\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003csection class=\"highlight-box\"\u003e\n\u003cdiv class=\"highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Resources-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eStable deposits expand NIM; CET1 10.1%, ~400 branches across 11 states\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"highlight-content\"\u003e\n\u003cp\u003eStable, diversified deposit base funds lending and drives net interest spread; 2024 prioritized core deposits and liquidity. Experienced bankers, risk and compliance teams plus modern cores, APIs and analytics enable scalable, personalized services and lower costs. Regional footprint, brand and ~400 branches support origination and client retention, with CET1 at 10.1% (2024).\u003c\/p\u003e\n\u003ctable class=\"tbl_prdct green_head blur_tbl\"\u003e\n\u003cthead\u003e\u003ctr\u003e\n\u003cth\u003eMetric\u003c\/th\u003e\n\u003cth\u003e2024\u003c\/th\u003e\n\u003c\/tr\u003e\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003eCET1 ratio\u003c\/td\u003e\n\u003ctd\u003e10.1%\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eBranches\/ATMs\u003c\/td\u003e\n\u003ctd\u003e~400\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eStates\u003c\/td\u003e\n\u003ctd\u003e11\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003cbutton class=\"get_full_prdct_orange\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\u003cdiv class=\"container_new_design\"\u003e\n\u003cdiv class=\"text-section text-2_new_design\"\u003e\n\u003cdiv class=\"frst_big_letter_heading\"\u003e\n\u003ch2\u003e\n\u003cspan class=\"frst_big_letter_letter orange\"\u003eV\u003c\/span\u003e\u003cspan class=\"frst_big_letter_text\"\u003ealue Propositions\u003c\/span\u003e\n\u003c\/h2\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-wrapper orange\"\u003e\n\u003csection class=\"sub-highlight-box\"\u003e\n\u003cdiv class=\"sub-highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Value-Propositions-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eRelationship-Centric Banking\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-content\"\u003e\n\u003cp\u003eRelationship-centric banking pairs personalized service across deposits, lending and advice, leveraging First Horizon’s regional footprint of roughly 400 branches (2024) to deliver integrated solutions. Single-point contacts simplify complex needs and reduce handoffs. Local decisioning accelerates responses. Consistency builds long-term trust and retention.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003csection class=\"sub-highlight-box\"\u003e\n\u003cdiv class=\"sub-highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Value-Propositions-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eIntegrated Wealth \u0026amp; Private Solutions\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-content\"\u003e\n\u003cp\u003eIntegrated Wealth \u0026amp; Private Solutions delivers comprehensive planning, investment, and trust services targeted to affluent clients, aligning portfolios with goals and tax planning. Customized credit solutions enhance liquidity and flexibility amid a 2024 macro backdrop with the Fed funds rate at 5.25–5.50%. Coordinated teams provide seamless, multi-disciplinary client experiences. Discretionary advice focuses on risk-adjusted outcomes through active allocation and governance.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"image-section image-2_new_design\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Value-Propositions-Image.svg\" alt=\"Explore a Preview\"\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003csection class=\"highlight-box\"\u003e\n\u003cdiv class=\"highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Value-Propositions-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eMiddle-Market \u0026amp; Business Expertise\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"highlight-content\"\u003e\n\u003cp\u003eFirst Horizon delivers treasury, lending, and advisory tailored to growing businesses in the middle market (defined as $10M–$1B in annual revenue), a segment that generates roughly one-third of US private‑sector GDP. Industry knowledge speeds deal structuring and execution, shortening time‑to‑close on complex financings. Scalable cash‑management and credit solutions adjust across downturns and growth phases. Data‑driven analytics steer liquidity, working capital and capital‑allocation decisions.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003cdiv class=\"product-orange-section\"\u003e\n\u003cdiv class=\"product-box-orange-section4\"\u003e\n\u003cdiv class=\"title-row-orange-section\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Value-Propositions-Icon-Color-2.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eConvenient Omnichannel Access\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-orange-section blur_box\"\u003e\n\u003cp\u003eConvenient omnichannel access at First Horizon delivers mobile, online and branch channels for flexible banking; in 2024 over 80% of retail interactions shifted to digital channels, speeding routine tasks. Digital onboarding and self-service cut average handling times and increase conversion, while human advisors remain available for complex transactions. A consistent UX across channels reduces friction and improves retention.\u003c\/p\u003e\n\u003cp\u003e\u003c\/p\u003e\n\u003cul class=\"lst_crct\"\u003e\n\u003cli\u003eMobile, online, branch coverage\u003c\/li\u003e\n\u003cli\u003eDigital onboarding \u0026amp; self-service\u003c\/li\u003e\n\u003cli\u003eHuman support for complex needs\u003c\/li\u003e\n\u003cli\u003eConsistent UX to lower friction\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cbutton class=\"get_full_prdct_green\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"product-box-orange-section4\"\u003e\n\u003cdiv class=\"title-row-orange-section\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Value-Propositions-Icon-Color-2.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eTrusted Mortgage Experience\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-orange-section blur_box\"\u003e\n\u003cp\u003eTrusted Mortgage Experience delivers transparent processes and timely closings to reduce borrower stress, with product breadth that accommodates purchase, refinance, FHA, VA and jumbo profiles to fit diverse needs. Local teams coordinate with real estate partners for smoother transactions, while post-close servicing provides ongoing support.\u003c\/p\u003e\n\u003cul class=\"lst_crct\"\u003e\n\u003cli\u003eTransparent timelines\u003c\/li\u003e\n\u003cli\u003eWide product mix\u003c\/li\u003e\n\u003cli\u003eLocal coordination\u003c\/li\u003e\n\u003cli\u003eOngoing servicing\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cbutton class=\"get_full_prdct_green\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003csection class=\"highlight-box\"\u003e\n\u003cdiv class=\"highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Value-Propositions-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eRelationship-led banking: ~400 branches, local decisioning, wealth \u0026amp; middle-market focus\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"highlight-content\"\u003e\n\u003cp\u003eRelationship-centric service across ~400 branches (2024) pairs local decisioning and single-point contacts to speed outcomes and boost retention. Integrated Wealth \u0026amp; Private Solutions offers tax-aware planning and customized credit amid a 2024 Fed funds rate of 5.25–5.50%. Middle-market treasury and lending target firms that drive roughly one-third of US private-sector GDP, while \u0026gt;80% of retail interactions shifted to digital in 2024.\u003c\/p\u003e\n\u003ctable class=\"tbl_prdct green_head blur_tbl\"\u003e\n\u003cthead\u003e\u003ctr\u003e\n\u003cth\u003eMetric\u003c\/th\u003e\n\u003cth\u003e2024 Value\u003c\/th\u003e\n\u003c\/tr\u003e\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003eBranches\u003c\/td\u003e\n\u003ctd\u003e~400\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eRetail digital share\u003c\/td\u003e\n\u003ctd\u003e\u0026gt;80%\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eFed funds rate\u003c\/td\u003e\n\u003ctd\u003e5.25–5.50%\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eMiddle-market GDP share\u003c\/td\u003e\n\u003ctd\u003e~33%\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003cbutton class=\"get_full_prdct_green\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003cdiv class=\"container_new_design\"\u003e\n\u003cdiv class=\"text-section text-1_new_design\"\u003e\n\u003cdiv class=\"frst_big_letter_heading\"\u003e\n\u003ch2\u003e\n\u003cspan class=\"frst_big_letter_letter green\"\u003eC\u003c\/span\u003e\u003cspan class=\"frst_big_letter_text\"\u003eustomer Relationships\u003c\/span\u003e\n\u003c\/h2\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-wrapper orange\"\u003e\n\u003csection class=\"sub-highlight-box\"\u003e\n\u003cdiv class=\"sub-highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Customer-Relationships-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eDedicated Relationship Managers\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-content\"\u003e\n\u003cp\u003eAssigned bankers coordinate product delivery and problem resolution for First Horizon, serving more than 1 million customers and backed by over $80 billion in assets (2023). Proactive outreach programs anticipate client needs and drive timely solutions. Defined escalation paths ensure clear accountability and response SLAs. Regular reviews with clients align banking solutions to evolving financial goals.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003csection class=\"sub-highlight-box\"\u003e\n\u003cdiv class=\"sub-highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Customer-Relationships-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eSelf-Service Digital Support\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-content\"\u003e\n\u003cp\u003eIntuitive First Horizon apps give clients everyday control, with over 75% of customers using mobile banking in 2024. In-app chat and searchable knowledge bases resolve common issues quickly, reducing branch traffic and call volumes. Real-time alerts keep clients informed of transactions and balances, while multi-factor authentication and encrypted sessions balance convenience with safety.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"image-section image-1_new_design\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Customer-Relationships-Image.svg\" alt=\"Explore a Preview\"\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003csection class=\"highlight-box\"\u003e\n\u003cdiv class=\"highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Customer-Relationships-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eAdvisory \u0026amp; Planning Engagements\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"highlight-content\"\u003e\n\u003cp\u003ePeriodic planning sessions deepen client insight and, per First Horizon reporting, support advisory growth alongside the bank’s 2024 focus on wealth services. Regular portfolio and credit reviews adapt advice to market shifts and higher volatility seen in 2024 markets. Financial education initiatives—linked to a 2024 industry finding that educated clients are more loyal—build confidence and retention. Clear documentation and follow-ups create operational clarity and audit trails.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003cdiv class=\"product-green-section\"\u003e\n\u003cdiv class=\"product-box-green-section4\"\u003e\n\u003cdiv class=\"title-row-green-section\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Customer-Relationships-Icon-Color-2.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eLifecycle \u0026amp; Event-Based Touchpoints\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-green-section blur_box\"\u003e\n\u003cp\u003eOutreach times to expansion, home purchase and other life events drive relevance; triggered communications deliver timely solutions and data signals enable personalization, which McKinsey reports can lift revenues 5–15% and Gartner finds 80% of customers expect personalized experiences, increasing relevance and conversion.\u003c\/p\u003e\n\u003cp\u003e\u003c\/p\u003e\n\u003cul class=\"lst_crct\"\u003e\n\u003cli\u003eMoments: expansion, home purchase\u003c\/li\u003e\n\u003cli\u003eTriggers: event-driven, timely offers\u003c\/li\u003e\n\u003cli\u003eData: signals enable personalization (McKinsey 5–15% uplift)\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cbutton class=\"get_full_prdct_orange\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"product-box-green-section4\"\u003e\n\u003cdiv class=\"title-row-green-section\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Customer-Relationships-Icon-Color-2.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eCommunity \u0026amp; Trust Building\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-green-section blur_box\"\u003e\n\u003cp\u003eLocal events and sponsorships deepen First Horizon's community ties and brand recall, supporting outreach alongside its reported $83.4 billion in assets (2023).\u003c\/p\u003e\n\u003cp\u003ePhilanthropy and employee volunteering boost local goodwill and financial inclusion initiatives, while transparent reporting protects reputation and regulatory trust.\u003c\/p\u003e\n\u003cp\u003eClosed-loop feedback from surveys and branch interactions drives iterative service improvements and product alignment with customer needs.\u003c\/p\u003e\n\u003cp\u003e\u003c\/p\u003e\n\u003cul class=\"lst_crct\"\u003e\n\u003cli\u003eCommunity events: strengthens brand\u003c\/li\u003e\n\u003cli\u003ePhilanthropy: builds goodwill\u003c\/li\u003e\n\u003cli\u003eTransparency: preserves reputation\u003c\/li\u003e\n\u003cli\u003eFeedback loops: improve services\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cbutton class=\"get_full_prdct_orange\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003csection class=\"highlight-box\"\u003e\n\u003cdiv class=\"highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Customer-Relationships-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003e\n\u003cstrong\u003e1M+\u003c\/strong\u003e clients, \u003cstrong\u003e$83.4B\u003c\/strong\u003e, \u003cstrong\u003e75%\u003c\/strong\u003e mobile\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"highlight-content\"\u003e\n\u003cp\u003eAssigned bankers support 1M+ clients and $83.4B assets (2023), with SLAs and proactive outreach for rapid resolution. 75% mobile adoption (2024) plus in-app chat and MFA reduce branch\/call volumes. Event-driven personalization (McKinsey 5–15% uplift) and 2024 wealth-service expansion deepen relationships.\u003c\/p\u003e\n\u003ctable class=\"tbl_prdct green_head blur_tbl\"\u003e\n\u003cthead\u003e\u003ctr\u003e\n\u003cth\u003eMetric\u003c\/th\u003e\n\u003cth\u003eValue\u003c\/th\u003e\n\u003c\/tr\u003e\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003eCustomers\u003c\/td\u003e\n\u003ctd\u003e1M+\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eAssets (2023)\u003c\/td\u003e\n\u003ctd\u003e$83.4B\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eMobile use (2024)\u003c\/td\u003e\n\u003ctd\u003e75%\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003ePersonalization uplift\u003c\/td\u003e\n\u003ctd\u003e5–15%\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003cbutton class=\"get_full_prdct_orange\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\u003cdiv class=\"container_new_design\"\u003e\n\u003cdiv class=\"text-section text-2_new_design\"\u003e\n\u003cdiv class=\"frst_big_letter_heading\"\u003e\n\u003ch2\u003e\n\u003cspan class=\"frst_big_letter_letter orange\"\u003eC\u003c\/span\u003e\u003cspan class=\"frst_big_letter_text\"\u003ehannels\u003c\/span\u003e\n\u003c\/h2\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-wrapper orange\"\u003e\n\u003csection class=\"sub-highlight-box\"\u003e\n\u003cdiv class=\"sub-highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Channels-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eBranches \u0026amp; Advisory Offices\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-content\"\u003e\n\u003cp\u003ePhysical branches and advisory offices provide sales, service and cash access, with First Horizon operating about 360 locations in 2024 to support local deposits and lending. Face-to-face advisory teams handle complex commercial and wealth needs. Presence signals community commitment while formats are adjusted to traffic patterns and local demand.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003csection class=\"sub-highlight-box\"\u003e\n\u003cdiv class=\"sub-highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Channels-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eMobile \u0026amp; Online Banking\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-content\"\u003e\n\u003cp\u003eMobile and online banking apps handle payments, deposits, transfers and offer transaction insights; digital onboarding in 2024 reduced account opening to minutes, while secure features and multi-factor authentication enable self-service 24\/7 and support 99.9% platform uptime, with UX optimized for simplicity and speed to drive higher digital engagement and lower branch traffic.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"image-section image-2_new_design\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Channels-Image.svg\" alt=\"Explore a Preview\"\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003csection class=\"highlight-box\"\u003e\n\u003cdiv class=\"highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Channels-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eRelationship Manager Direct\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"highlight-content\"\u003e\n\u003cp\u003eRelationship Manager Direct (First Horizon, NASDAQ: FHN) connects clients to bankers via phone, email, and secure messaging; high-touch service shortens decision cycles and coordinated calendars ensure timely meetings, while documentation flows through encrypted client portals for compliance and auditability.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003cdiv class=\"product-orange-section\"\u003e\n\u003cdiv class=\"product-box-orange-section4\"\u003e\n\u003cdiv class=\"title-row-orange-section\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Channels-Icon-Color-2.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eThird-Party \u0026amp; Partner Platforms\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-orange-section blur_box\"\u003e\n\u003cpthird-party partner platforms drive first horizon growth by integrating fintechs to broaden product reach and capabilities with embedded finance estimated at in treasury apis place payments liquidity services directly into client erps mortgage networks boost lead flow marketplaces enable targeted cross-sell opportunities.\u003e\n\u003cp\u003e\u003c\/p\u003e\u003cul class=\"lst_crct\"\u003e\n\u003cli\u003eFintech integrations broaden reach\u003c\/li\u003e\n\u003cli\u003eTreasury APIs embed in ERPs\u003c\/li\u003e\n\u003cli\u003eMortgage networks increase leads\u003c\/li\u003e\n\u003cli\u003eMarketplaces enable cross-sell\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/pthird-party\u003e\n\u003c\/div\u003e\n\u003cbutton class=\"get_full_prdct_green\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"product-box-orange-section4\"\u003e\n\u003cdiv class=\"title-row-orange-section\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Channels-Icon-Color-2.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eMarketing \u0026amp; Community Outreach\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-orange-section blur_box\"\u003e\n\u003cp\u003eLocal media, events, and thought leadership drive awareness for First Horizon by showcasing community banking credentials and regional sponsorships; targeted campaigns reach segments such as small businesses and affluent consumers, while educational content (webinars, guides) nurtures trust and increases product uptake. Analytics refine channel mix and spend in near real-time to boost acquisition efficiency and lower CAC.\u003c\/p\u003e\n\u003cul class=\"lst_crct\"\u003e\n\u003cli\u003eLocal media\u003c\/li\u003e\n\u003cli\u003eTargeted campaigns\u003c\/li\u003e\n\u003cli\u003eEducational content\u003c\/li\u003e\n\u003cli\u003eAnalytics-driven spend\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cbutton class=\"get_full_prdct_green\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003csection class=\"highlight-box\"\u003e\n\u003cdiv class=\"highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Channels-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003e\n\u003cstrong\u003e360\u003c\/strong\u003e branches, \u003cstrong\u003e99.9%\u003c\/strong\u003e uptime and \u003cstrong\u003e$138B\u003c\/strong\u003e embedded finance drive digital-first growth\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"highlight-content\"\u003e\n\u003cp\u003ePhysical branches (~360 in 2024) offer sales, service and cash; advisory teams handle complex commercial and wealth needs.\u003c\/p\u003e\n\u003cp\u003eDigital channels provide 24\/7 self-service with 99.9% platform uptime; digital onboarding reduced account opening to minutes and raises engagement.\u003c\/p\u003e\n\u003cp\u003eAPIs and fintech partners expand reach (embedded finance market ~$138B in 2024), supporting treasury, mortgage leads and marketplaces.\u003c\/p\u003e\n\u003ctable class=\"tbl_prdct green_head blur_tbl\"\u003e\n\u003cthead\u003e\u003ctr\u003e\n\u003cth\u003eChannel\u003c\/th\u003e\n\u003cth\u003eMetric\u003c\/th\u003e\n\u003cth\u003e2024\u003c\/th\u003e\n\u003c\/tr\u003e\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003eBranches\u003c\/td\u003e\n\u003ctd\u003eLocations\u003c\/td\u003e\n\u003ctd\u003e~360\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eDigital\u003c\/td\u003e\n\u003ctd\u003eUptime\u003c\/td\u003e\n\u003ctd\u003e99.9%\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003ePartners\u003c\/td\u003e\n\u003ctd\u003eEmbedded finance\u003c\/td\u003e\n\u003ctd\u003e$138B\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003cbutton class=\"get_full_prdct_green\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003cdiv class=\"container_new_design\"\u003e\n\u003cdiv class=\"text-section text-1_new_design\"\u003e\n\u003cdiv class=\"frst_big_letter_heading\"\u003e\n\u003ch2\u003e\n\u003cspan class=\"frst_big_letter_letter green\"\u003eC\u003c\/span\u003e\u003cspan class=\"frst_big_letter_text\"\u003eustomer Segments\u003c\/span\u003e\n\u003c\/h2\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-wrapper orange\"\u003e\n\u003csection class=\"sub-highlight-box\"\u003e\n\u003cdiv class=\"sub-highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Customer-Segments-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eRetail Consumers\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-content\"\u003e\n\u003cp\u003eRetail consumers at First Horizon seek checking, savings, cards and consumer loans, prioritizing convenience, security and fair pricing; 64% prefer digital-first service while about 70% still value branch access (Deloitte 2024), and lifecycle needs shift from basic checking to mortgages and wealth services as balances and credit needs grow over time.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003csection class=\"sub-highlight-box\"\u003e\n\u003cdiv class=\"sub-highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Customer-Segments-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eAffluent \u0026amp; Private Clients\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-content\"\u003e\n\u003cp\u003eAffluent and private clients require bespoke credit and advisory solutions tailored to complex balance sheets, with holistic planning and strict discretion central to service models; long-term relationships drive retention and fee income. First Horizon reported total assets of $92.4 billion (year-end 2023), underpinning capacity to coordinate multi-asset solutions and credit for high-net-worth households.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"image-section image-1_new_design\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Customer-Segments-Image.svg\" alt=\"Explore a Preview\"\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003csection class=\"highlight-box\"\u003e\n\u003cdiv class=\"highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Customer-Segments-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eSmall \u0026amp; Middle-Market Businesses\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"highlight-content\"\u003e\n\u003cp\u003eSmall and middle-market businesses require deposits, credit, and treasury services to manage working capital and fund growth; SMBs represent 99.9% of US firms and employ about 61 million people (U.S. Census\/BLS 2023). Cash flow predictability and payment speed are critical—56% of firms cite cash flow as a top concern (Federal Reserve Small Business Credit Survey 2023). Industry nuances drive product fit, and growth phases need scalable lending, payments, and treasury solutions that can expand from $250k to multi‑million credit lines.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003cdiv class=\"product-green-section\"\u003e\n\u003cdiv class=\"product-box-green-section4\"\u003e\n\u003cdiv class=\"title-row-green-section\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Customer-Segments-Icon-Color-2.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eCommercial Real Estate Sponsors\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-green-section blur_box\"\u003e\n\u003cp\u003eCommercial real estate sponsors—developers and owners financing acquisitions and projects—seek value certainty through local market insight and reliable execution; end-2024 fed funds were 5.25–5.50 percent, driving demand for structured financing across cycles and higher use of hedges. Treasury and interest-rate solutions increasingly complement credit to manage cash flow and duration risk.\u003c\/p\u003e\n\u003cp\u003e\u003c\/p\u003e\n\u003cul class=\"lst_crct\"\u003e\n\u003cli\u003eFocus: acquisition, development, repositioning\u003c\/li\u003e\n\u003cli\u003eNeed: execution certainty, local insight\u003c\/li\u003e\n\u003cli\u003eRequirement: cycle-aware structuring\u003c\/li\u003e\n\u003cli\u003eComplement: treasury and rate hedges\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cbutton class=\"get_full_prdct_orange\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"product-box-green-section4\"\u003e\n\u003cdiv class=\"title-row-green-section\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Customer-Segments-Icon-Color-2.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eInstitutions \u0026amp; Nonprofits\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-green-section blur_box\"\u003e\n\u003cp\u003eInstitutions and nonprofits—public entities, healthcare systems, and educational organizations—demand depository safety, efficient payments, and strict investment policies; governance and transparency are critical for stakeholder trust. In 2024 the US municipal bond market is about 4 trillion USD and nonprofit sector assets are roughly 4.5 trillion USD, driving need for customized reporting to support oversight and compliance.\u003c\/p\u003e\n\u003cp\u003e\u003c\/p\u003e\n\u003cul class=\"lst_crct\"\u003e\n\u003cli\u003eDepository safety\u003c\/li\u003e\n\u003cli\u003ePayments \u0026amp; reconciliation\u003c\/li\u003e\n\u003cli\u003eInvestment policy compliance\u003c\/li\u003e\n\u003cli\u003eGovernance \u0026amp; transparency\u003c\/li\u003e\n\u003cli\u003eCustomized reporting for oversight\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cbutton class=\"get_full_prdct_orange\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003csection class=\"highlight-box\"\u003e\n\u003cdiv class=\"highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Customer-Segments-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003e64% digital-first retail yet ~70% value branches; SMBs 99.9% of US firms, 61M jobs\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"highlight-content\"\u003e\n\u003cp\u003eRetail: 64% digital-first, ~70% still value branches; lifecycle moves from checking to mortgages and wealth. Affluent: bespoke credit\/advisory; First Horizon assets $92.4B (2023). SMBs: 99.9% of US firms, 61M employees; 56% cite cash flow as top concern. CRE: fed funds 5.25–5.50% (end‑2024); munis ~$4T, nonprofit assets ~$4.5T (2024).\u003c\/p\u003e\n\u003ctable class=\"tbl_prdct green_head blur_tbl\"\u003e\n\u003cthead\u003e\u003ctr\u003e\n\u003cth\u003eSegment\u003c\/th\u003e\n\u003cth\u003eKey metric\u003c\/th\u003e\n\u003cth\u003e2023\/24 figure\u003c\/th\u003e\n\u003c\/tr\u003e\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003eRetail\u003c\/td\u003e\n\u003ctd\u003eDigital preference \/ branch value\u003c\/td\u003e\n\u003ctd\u003e64% \/ ~70%\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eAffluent\u003c\/td\u003e\n\u003ctd\u003eTotal assets (First Horizon)\u003c\/td\u003e\n\u003ctd\u003e$92.4B\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eSMB\u003c\/td\u003e\n\u003ctd\u003eShare of US firms \/ employees\u003c\/td\u003e\n\u003ctd\u003e99.9% \/ 61M\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eCRE\u003c\/td\u003e\n\u003ctd\u003eFed funds (end‑2024)\u003c\/td\u003e\n\u003ctd\u003e5.25–5.50%\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eInstitutions\u003c\/td\u003e\n\u003ctd\u003eMunis \/ nonprofit assets\u003c\/td\u003e\n\u003ctd\u003e$4T \/ $4.5T\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003cbutton class=\"get_full_prdct_orange\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\u003cdiv class=\"container_new_design\"\u003e\n\u003cdiv class=\"text-section text-2_new_design\"\u003e\n\u003cdiv class=\"frst_big_letter_heading\"\u003e\n\u003ch2\u003e\n\u003cspan class=\"frst_big_letter_letter orange\"\u003eC\u003c\/span\u003e\u003cspan class=\"frst_big_letter_text\"\u003eost Structure\u003c\/span\u003e\n\u003c\/h2\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-wrapper orange\"\u003e\n\u003csection class=\"sub-highlight-box\"\u003e\n\u003cdiv class=\"sub-highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Cost-Structure-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eInterest Expense \u0026amp; Funding Costs\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-content\"\u003e\n\u003cp\u003eDeposit pricing and wholesale funding drive First Horizon’s core cost of funds, with rate cycles—notably the federal funds target at 5.25–5.50% at end-2024—directly compressing or expanding margins and profitability; active hedging programs blunt short-term volatility while mix management (shifting toward lower-cost core deposits versus wholesale borrowings) reduces sensitivity to rate swings.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003csection class=\"sub-highlight-box\"\u003e\n\u003cdiv class=\"sub-highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Cost-Structure-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003ePersonnel \u0026amp; Incentive Compensation\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-content\"\u003e\n\u003cp\u003ePersonnel \u0026amp; incentive compensation covers salaries, benefits, and performance pay for bankers and support staff; First Horizon (FHN) employed roughly 7,000 staff in 2024, making payroll the largest operating cost driver.\u003c\/p\u003e\n\u003cp\u003eTalent retention is critical to service quality, with incentive mixes and benefits aimed at reducing turnover and preserving client relationships.\u003c\/p\u003e\n\u003cp\u003eTraining, licensing, and compliance certifications add ongoing expense and are budgeted as recurrent investments in staff capability.\u003c\/p\u003e\n\u003cp\u003eWorkforce planning aligns headcount and incentive design with targeted growth in commercial and consumer lending portfolios.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"image-section image-2_new_design\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Cost-Structure-Image.svg\" alt=\"Explore a Preview\"\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003csection class=\"highlight-box\"\u003e\n\u003cdiv class=\"highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Cost-Structure-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eTechnology \u0026amp; Cybersecurity Spend\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"highlight-content\"\u003e\n\u003cp\u003eCore systems, cloud platforms, and customer-facing digital features demand sustained investment for First Horizon, with cloud migrations and API workstreams driving most near-term spend. Cyber defense and fraud prevention are ongoing, aligning with Gartner's estimate that global security spending reached about 200 billion in 2024. Vendor and license costs scale with active users and transaction volumes, while modernization initiatives have been shown to lower long-term unit costs through automation and cloud efficiency.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003cdiv class=\"product-orange-section\"\u003e\n\u003cdiv class=\"product-box-orange-section4\"\u003e\n\u003cdiv class=\"title-row-orange-section\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Cost-Structure-Icon-Color-2.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eCredit Losses \u0026amp; Provisioning\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-orange-section blur_box\"\u003e\n\u003cp\u003eAllowances for credit losses at First Horizon reflect expected losses across consumer, CRE and commercial portfolios; provisioning fluctuates with macro shifts such as 2023–2024 rising rates and medium loan stress.\u003c\/p\u003e\n\u003cp\u003eStrict underwriting discipline and portfolio monitoring limit volatility, while recoveries and workout proceeds partially offset charge-offs, reducing net loss impact.\u003c\/p\u003e\n\u003cul class=\"lst_crct\"\u003e\n\u003cli\u003eAllowances: portfolio-wide expected loss coverage\u003c\/li\u003e\n\u003cli\u003eDrivers: economic shifts increase provisioning needs\u003c\/li\u003e\n\u003cli\u003eControls: underwriting discipline contains variability\u003c\/li\u003e\n\u003cli\u003eOffsets: recoveries partially mitigate charge-offs\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cbutton class=\"get_full_prdct_green\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"product-box-orange-section4\"\u003e\n\u003cdiv class=\"title-row-orange-section\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Cost-Structure-Icon-Color-2.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eFacilities, Ops \u0026amp; Compliance\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-orange-section blur_box\"\u003e\n\u003cp\u003eBranches, ATMs and operations centers form First Horizon’s fixed-cost backbone, with maintenance and real estate as primary line items; in 2024 these assets continued to anchor overhead amid digital shifts.\u003c\/p\u003e\n\u003cp\u003eProcessing, servicing and vendor fees drive variable costs tied to volume and product mix; compliance and audit spend rose in 2024 to sustain regulatory adherence after intensified supervision.\u003c\/p\u003e\n\u003cp\u003eMarketing budgets in 2024 focused on digital customer acquisition and retention, supporting deposit and lending growth while offsetting branch-related fixed costs.\u003c\/p\u003e\n\u003cul class=\"lst_crct\"\u003e\n\u003cli\u003eFixed-cost base: branches, ATMs, ops centers\u003c\/li\u003e\n\u003cli\u003eVariable: processing, servicing, vendor fees\u003c\/li\u003e\n\u003cli\u003eCompliance: audit, regulatory spend (increased 2024)\u003c\/li\u003e\n\u003cli\u003eMarketing: digital acquisition \u0026amp; retention (2024 focus)\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cbutton class=\"get_full_prdct_green\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003csection class=\"highlight-box\"\u003e\n\u003cdiv class=\"highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Cost-Structure-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eDeposit pricing, wholesale funding drive margins; fed funds \u003cstrong\u003e5.25–5.50%\u003c\/strong\u003e\n\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"highlight-content\"\u003e\n\u003cp\u003eDeposit pricing and wholesale funding drive core funding costs, with the fed funds target at 5.25–5.50% end-2024 directly affecting margins; active hedging and deposit mix shifts reduce sensitivity. Personnel costs are largest operating line—FHN employed about 7,000 staff in 2024, making payroll the top expense. IT, cyber and modernization (global security spend ~200 billion in 2024) and compliance remain material ongoing investments.\u003c\/p\u003e\n\u003ctable class=\"tbl_prdct green_head blur_tbl\"\u003e\n\u003cthead\u003e\u003ctr\u003e\n\u003cth\u003eMetric\u003c\/th\u003e\n\u003cth\u003e2024\u003c\/th\u003e\n\u003c\/tr\u003e\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003eFed funds target\u003c\/td\u003e\n\u003ctd\u003e5.25–5.50%\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eStaff\u003c\/td\u003e\n\u003ctd\u003e~7,000\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eGlobal cyber spend\u003c\/td\u003e\n\u003ctd\u003e~200B\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003cbutton class=\"get_full_prdct_green\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\u003cdiv class=\"container_new_design\"\u003e\n\u003cdiv class=\"text-section text-1_new_design\"\u003e\n\u003cdiv class=\"frst_big_letter_heading\"\u003e\n\u003ch2\u003e\n\u003cspan class=\"frst_big_letter_letter green\"\u003eR\u003c\/span\u003e\u003cspan class=\"frst_big_letter_text\"\u003eevenue Streams\u003c\/span\u003e\n\u003c\/h2\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-wrapper orange\"\u003e\n\u003csection class=\"sub-highlight-box\"\u003e\n\u003cdiv class=\"sub-highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Revenue-Streams-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eNet Interest Income\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-content\"\u003e\n\u003cp\u003eNet interest income for First Horizon is driven primarily by the spread between asset yields and funding costs, making asset yield management and low-cost deposits central to revenue generation.\u003c\/p\u003e\n\u003cp\u003eLoan growth and mix—commercial, mortgage, and consumer portfolios—directly shape earnings power and sensitivity to rate movements.\u003c\/p\u003e\n\u003cp\u003eActive asset-liability management and hedging enhance stability by smoothing repricing gaps and market volatility impacts.\u003c\/p\u003e\n\u003cp\u003eDisciplined deposit pricing and focus on core deposits sustain margins and limit reliance on higher-cost wholesale funding.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003csection class=\"sub-highlight-box\"\u003e\n\u003cdiv class=\"sub-highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Revenue-Streams-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eWealth \u0026amp; Advisory Fees\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-content\"\u003e\n\u003cp\u003eWealth and advisory fees at First Horizon are primarily asset-based, plus planning and trust fees that create recurring income; industry average advisory fees were about 0.70% of AUM in 2024 (Cerulli). Market levels drive AUM-linked revenue volatility, so diversification into planning and trust services reduces reliance on rate-sensitive spreads. High client retention (commonly \u0026gt;90% across wealth firms in 2024) compounds fee growth over time.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"image-section image-1_new_design\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Revenue-Streams-Image.svg\" alt=\"Explore a Preview\"\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003csection class=\"highlight-box\"\u003e\n\u003cdiv class=\"highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Revenue-Streams-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eTreasury \u0026amp; Payments Fees\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"highlight-content\"\u003e\n\u003cp\u003eIn 2024 treasury and payments—cash management, ACH, wires and merchant services—remained a core fee driver for First Horizon, with pricing tied to service levels and value delivered to corporates and SMBs.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003cdiv class=\"product-green-section\"\u003e\n\u003cdiv class=\"product-box-green-section4\"\u003e\n\u003cdiv class=\"title-row-green-section\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Revenue-Streams-Icon-Color-2.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eMortgage Banking Income\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-green-section blur_box\"\u003e\n\u003cp\u003eMortgage banking income at First Horizon comes from gain-on-sale on originations and secondary market execution, with servicing and ancillary fees providing recurring revenue; 2024 showed reduced origination volumes as mortgage rates stayed elevated, compressing pipeline activity. Hedging programs are used to stabilize pipeline margins amid rate volatility. Volumes remain cyclical and sensitive to Fed-driven rate moves.\u003c\/p\u003e\n\u003cp\u003e\u003c\/p\u003e\n\u003cul class=\"lst_crct\"\u003e\n\u003cli\u003eGain-on-sale: primary origination profit\u003c\/li\u003e\n\u003cli\u003eServicing\/ancillary: ongoing fees\u003c\/li\u003e\n\u003cli\u003eHedging: margin stabilization in 2024\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cbutton class=\"get_full_prdct_orange\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"product-box-green-section4\"\u003e\n\u003cdiv class=\"title-row-green-section\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Revenue-Streams-Icon-Color-2.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eOther Service \u0026amp; Trading Income\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-green-section blur_box\"\u003e\n\u003cp\u003eOther Service \u0026amp; Trading Income at First Horizon draws from card interchange, FX spreads, client derivatives and overdraft fees; client hedging activity also generates trading gains, while safe deposit and account services broaden fee income, producing diversified, smoother earnings streams in 2024.\u003c\/p\u003e\n\u003cp\u003e\u003c\/p\u003e\n\u003cul class=\"lst_crct\"\u003e\n\u003cli\u003ecard interchange: \u0026gt;$130B US industry (2024)\u003c\/li\u003e\n\u003cli\u003eFX \u0026amp; derivatives: client hedging = trading income\u003c\/li\u003e\n\u003cli\u003eoverdrafts\/safes: steady fee diversification\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cbutton class=\"get_full_prdct_orange\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003csection class=\"highlight-box\"\u003e\n\u003cdiv class=\"highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Revenue-Streams-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eNII resilience, wealth fees \u003cstrong\u003e0.70% AUM\u003c\/strong\u003e, card interchange\u003cstrong\u003e\u0026gt;$130B\u003c\/strong\u003e\n\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"highlight-content\"\u003e\n\u003cp\u003eNet interest income is driven by asset‑liability spreads and core deposits sustaining margins. Wealth fees averaged about 0.70% of AUM in 2024 (Cerulli), with \u0026gt;90% client retention commonly. Card interchange exceeded $130B in the US (2024); mortgage origination volumes fell in 2024 as rates remained elevated.\u003c\/p\u003e\n\u003ctable class=\"tbl_prdct green_head blur_tbl\"\u003e\n\u003cthead\u003e\u003ctr\u003e\n\u003cth\u003eStream\u003c\/th\u003e\n\u003cth\u003e2024 Metric\u003c\/th\u003e\n\u003cth\u003eNote\u003c\/th\u003e\n\u003c\/tr\u003e\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003eNII\u003c\/td\u003e\n\u003ctd\u003e—\u003c\/td\u003e\n\u003ctd\u003eCore deposits sustain margins\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eWealth fees\u003c\/td\u003e\n\u003ctd\u003e0.70% AUM\u003c\/td\u003e\n\u003ctd\u003eCerulli 2024\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eCard\u003c\/td\u003e\n\u003ctd\u003e\u0026gt;$130B\u003c\/td\u003e\n\u003ctd\u003eUS interchange 2024\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003cbutton class=\"get_full_prdct_orange\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e","brand":"PESTEL Analysis","offers":[{"title":"Default Title","offer_id":58097923817820,"sku":"firsthorizon-business-model-canvas","price":10.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0938\/8127\/0620\/files\/firsthorizon-business-model-canvas.png?v=1781794312","url":"https:\/\/pestel-analysis.com\/products\/firsthorizon-business-model-canvas","provider":"PESTEL ANALYSIS","version":"1.0","type":"link"}