{"product_id":"eagersautomotive-business-model-canvas","title":"Eagers Automotive Business Model Canvas","description":"\u003cdiv class=\"pr-shrt-dscr-wrapper orange\"\u003e\n\u003csection class=\"pr-shrt-dscr-box\"\u003e\n\u003cdiv class=\"pr-shrt-dscr-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/GENERAL-Magnifier-Icon.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eStrategic Business Model Canvas: concise blueprint for investors and advisors\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"pr-shrt-dscr-content\"\u003e\n\u003cp\u003eUnlock the strategic blueprint behind Eagers Automotive with our concise Business Model Canvas summary that highlights value propositions, key partners, and revenue streams. Dive deeper by purchasing the full, editable Canvas for section-by-section insights and financial implications. Ideal for investors, consultants, and entrepreneurs seeking actionable competitive intelligence.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"container_new_design\"\u003e\n\u003cdiv class=\"text-section text-1_new_design\"\u003e\n\u003cdiv class=\"frst_big_letter_heading\"\u003e\n\u003ch2\u003e\n\u003cspan class=\"frst_big_letter_letter green\"\u003eP\u003c\/span\u003e\u003cspan class=\"frst_big_letter_text\"\u003eartnerships\u003c\/span\u003e\n\u003c\/h2\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-wrapper green\"\u003e\n\u003csection class=\"sub-highlight-box\"\u003e\n\u003cdiv class=\"sub-highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Partnerships-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eOEM brand alliances\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-content\"\u003e\n\u003cp\u003eOEM brand alliances (ASX: APE) secure new-vehicle allocations and multi-year model pipelines with global manufacturers in 2024, underpinning inventory flow and retail margins. Co-op marketing and OEM training programs drive brand consistency and frontline sales capability while meeting strict accreditation benchmarks. Joint planning with OEMs coordinates EV rollouts and parts supply to protect aftersales revenue and bonus eligibility.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003csection class=\"sub-highlight-box\"\u003e\n\u003cdiv class=\"sub-highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Partnerships-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eFinance and insurance providers\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-content\"\u003e\n\u003cp\u003ePartnerships with banks and insurers enable in-dealership financing, insurance and extended-warranty offers, tapping into Australia’s 2024 finance penetration of over 50% of retail vehicle purchases; integrated approvals speed transactions and lift conversion and gross per unit. Revenue-sharing and commission structures align incentives between Eagers and providers, while strict risk and compliance frameworks protect customers and the group’s reputation.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"image-section image-1_new_design\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Partnerships-Image.svg\" alt=\"Explore a Preview\"\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003csection class=\"highlight-box\"\u003e\n\u003cdiv class=\"highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Partnerships-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eParts, accessories, and service vendors\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"highlight-content\"\u003e\n\u003cp\u003eSuppliers, including OEM and competitive aftermarket vendors, secure genuine parts availability for ASX: APE operations and support higher-margin after-sales revenue. Logistics partners enable rapid fulfillment to workshops, reducing repair cycle time and improving workshop throughput. Accessory fitment suppliers increase per-vehicle revenue through bespoke packages, while external warranty administrators streamline claims processing and boost customer satisfaction metrics.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003cdiv class=\"product-green-section\"\u003e\n\u003cdiv class=\"product-box-green-section4\"\u003e\n\u003cdiv class=\"title-row-green-section\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Partnerships-Icon-Color-2.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eDigital marketplaces and technology partners\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-green-section blur_box\"\u003e\n\u003cp\u003eDigital marketplaces, auto portals and programmatic ad partners broaden Eagers Automotive lead generation and inventory exposure, driving higher online enquiry volumes and remarketing reach across buyer journeys.\u003c\/p\u003e\n\u003cp\u003eDMS\/CRM providers enable integrated inventory, pricing and lifecycle management; payments and e-signature partners streamline online transactions; data and analytics firms sharpen stocking, turn and marketing ROI.\u003c\/p\u003e\n\u003cul class=\"lst_crct\"\u003e\n\u003cli\u003eauto portals: expand reach\u003c\/li\u003e\n\u003cli\u003eprogrammatic: scale leads\u003c\/li\u003e\n\u003cli\u003eDMS\/CRM: inventory + pricing\u003c\/li\u003e\n\u003cli\u003epayments\/e-sign: faster conversions\u003c\/li\u003e\n\u003cli\u003eanalytics: improve turn \u0026amp; ROI\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cbutton class=\"get_full_prdct_orange\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"product-box-green-section4\"\u003e\n\u003cdiv class=\"title-row-green-section\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Partnerships-Icon-Color-2.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eFleet, rental, and corporate clients\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-green-section blur_box\"\u003e\n\u003cplarge-volume fleet rental and corporate clients stabilize demand enabling multi-year pipeline planning supporting eagers automotive scale in fy2024 group revenue was aud underpinning operating predictability. preferential service agreements drive recurring workshop utilisation aftermarket margins while steady trade-in flows enrich used-inventory depth turnover. partnerships also enable tailored finance remarketing solutions that improve hold times yield.\u003e\n\u003cp\u003e\u003c\/p\u003e\u003cul class=\"lst_crct\"\u003e\n\u003cli\u003eFleet volume: supports predictable pipeline\u003c\/li\u003e\n\u003cli\u003eService agreements: recurring workshop utilisation\u003c\/li\u003e\n\u003cli\u003eTrade-ins: stronger used inventory mix\u003c\/li\u003e\n\u003cli\u003eFinancing\/remarketing: tailored solutions to boost yield\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/plarge-volume\u003e\n\u003c\/div\u003e\n\u003cbutton class=\"get_full_prdct_orange\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003csection class=\"highlight-box\"\u003e\n\u003cdiv class=\"highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Partnerships-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eOEM alliances secure EV rollouts; \u0026gt;50% retail finance; \u003cstrong\u003eAUD 14.3bn\u003c\/strong\u003e\n\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"highlight-content\"\u003e\n\u003cp\u003eOEM alliances secure allocations and coordinated EV rollouts, protecting parts\/aftersales pipelines.\u003c\/p\u003e\n\u003cp\u003eBanks, insurers and fleets underpin retail finance (\u0026gt;50% penetration) and recurring service revenue; group FY2024 revenue AUD 14.3bn.\u003c\/p\u003e\n\u003cp\u003eDigital, DMS\/CRM and logistics partners raise lead reach, conversion speed and workshop throughput.\u003c\/p\u003e\n\u003ctable class=\"tbl_prdct green_head blur_tbl\"\u003e\n\u003cthead\u003e\u003ctr\u003e\n\u003cth\u003ePartnership\u003c\/th\u003e\n\u003cth\u003eKey metric\u003c\/th\u003e\n\u003cth\u003eFY2024\u003c\/th\u003e\n\u003c\/tr\u003e\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003eFinance \u0026amp; insurers\u003c\/td\u003e\n\u003ctd\u003eRetail finance penetration\u003c\/td\u003e\n\u003ctd\u003e\u0026gt;50%\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eFleet clients\u003c\/td\u003e\n\u003ctd\u003eRevenue stability\u003c\/td\u003e\n\u003ctd\u003eAUD 14.3bn group revenue\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003cbutton class=\"get_full_prdct_orange\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003cdiv class=\"product-includes\"\u003e\n\u003ch2\u003eWhat is included in the product\u003c\/h2\u003e\n\u003cdiv class=\"product-box-includes\"\u003e\n\u003cdiv class=\"title-row-includes\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/GENERAL-Word-Icon.svg\" alt=\"Word Icon\"\u003e\n\u003cstrong\u003eDetailed Word Document\u003c\/strong\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-includes\"\u003e\n\u003cp\u003eA concise, pre-written Business Model Canvas for Eagers Automotive detailing customer segments, channels, value propositions, revenue streams, key activities\/resources\/partners, cost structure and governance across 9 blocks; reflects real-world retail, fleet and aftersales operations, includes competitive advantages and SWOT insights for presentations, funding and strategic decision-making.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"plus-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/GENERAL-Plus-Icon.svg\" alt=\"Plus Icon\"\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"product-box-includes\"\u003e\n\u003cdiv class=\"title-row-includes\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/GENERAL-Excel-Icon.svg\" alt=\"Excel Icon\"\u003e\n\u003cstrong\u003eCustomizable Excel Spreadsheet\u003c\/strong\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-includes\"\u003e\n\u003cp\u003eHigh-level, editable one-page snapshot of Eagers Automotive’s business model that quickly identifies core components and relieves pain by saving hours of structuring, enabling fast comparisons, team collaboration and board-ready summaries.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"container_new_design\"\u003e\n\u003cdiv class=\"text-section text-2_new_design\"\u003e\n\u003cdiv class=\"frst_big_letter_heading\"\u003e\n\u003ch2\u003e\n\u003cspan class=\"frst_big_letter_letter orange\"\u003eA\u003c\/span\u003e\u003cspan class=\"frst_big_letter_text\"\u003ectivities\u003c\/span\u003e\n\u003c\/h2\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-wrapper orange\"\u003e\n\u003csection class=\"sub-highlight-box\"\u003e\n\u003cdiv class=\"sub-highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Activities-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eNew and used vehicle retailing\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-content\"\u003e\n\u003cp\u003eProcuring, pricing and merchandising across 20+ brands and a 170+ dealership network in 2024, targeting model-level profitability and channel mix to maximise gross margins. Managing trade-ins, reconditioning and retail-ready presentation to shorten reconditioning cycles and improve used-vehicle margins. Negotiating deals, F\u0026amp;I packaging and orchestrating delivery to lift transaction values. Continuous monitoring of stock turns and gross margin by model and channel drives floorplan and stocking decisions.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003csection class=\"sub-highlight-box\"\u003e\n\u003cdiv class=\"sub-highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Activities-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eAftersales service and repairs\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-content\"\u003e\n\u003cp\u003eWorkshop diagnostics, maintenance, warranty work and strict 24–48 hour throughput targets drive Eagers Automotive’s aftersales operations, with a focus on technician scheduling and OEM-procedure compliance to meet manufacturer requirements.\u003c\/p\u003e\n\u003cp\u003eService plans and automated reminders underpin customer retention, contributing to a higher share of repeat-service revenue and reducing churn.\u003c\/p\u003e\n\u003cp\u003eRobust quality control aims to keep comebacks under 2% and lift Customer Satisfaction Index scores, protecting margins and brand value.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"image-section image-2_new_design\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Activities-Image.svg\" alt=\"Explore a Preview\"\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003csection class=\"highlight-box\"\u003e\n\u003cdiv class=\"highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Activities-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eParts and accessories distribution\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"highlight-content\"\u003e\n\u003cp\u003eParts and accessories distribution at Eagers Automotive combines demand-driven forecasting, automated ordering and tight inventory control for genuine parts to minimize stockouts and obsolescence; as Australia’s largest automotive retailer this supports a nationwide fast-pick fulfillment network servicing bays and retail counters. Accessory bundling with new and used vehicle sales increases attach rates; industry data in 2024 show aftersales and parts typically deliver roughly 20–25% of dealer aftersales revenue. Returns, core management and warranty claim administration are centrally processed to recover costs and preserve margin.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003cdiv class=\"product-orange-section\"\u003e\n\u003cdiv class=\"product-box-orange-section4\"\u003e\n\u003cdiv class=\"title-row-orange-section\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Activities-Icon-Color-2.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eFinance and insurance facilitation\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-orange-section blur_box\"\u003e\n\u003cp\u003eEagers Automotive (ASX: APE) coordinates credit assessment and product presentation with lenders, manages compliance scripting and documentation, cross-sells GAP and extended warranties at point of sale, and performs settlements and funding reconciliation to align dealer receivables with financier payouts as of 2024.\u003c\/p\u003e\n\u003cp\u003e\u003c\/p\u003e\n\u003cul class=\"lst_crct\"\u003e\n\u003cli\u003eCredit assessment coordination\u003c\/li\u003e\n\u003cli\u003eCompliance scripting \u0026amp; documentation\u003c\/li\u003e\n\u003cli\u003eGAP \u0026amp; extended warranty cross-sell\u003c\/li\u003e\n\u003cli\u003eSettlements \u0026amp; lender reconciliation\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cbutton class=\"get_full_prdct_green\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"product-box-orange-section4\"\u003e\n\u003cdiv class=\"title-row-orange-section\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Activities-Icon-Color-2.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eOmnichannel marketing and lead management\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-orange-section blur_box\"\u003e\n\u003cp\u003eOmnichannel marketing at Eagers leverages digital listings, SEO\/SEM and social campaigns to capture online demand, with CRM-driven nurture converting inquiries into booked appointments and test drives; virtual appraisals and click-and-collect shorten purchase cycles, while analytics target cost-per-lead and lift conversion rates—2024 dealer-channel benchmarks show digital leads \u0026gt;70% and CPL improvements up to 30%.\u003c\/p\u003e\n\u003cp\u003e\u003c\/p\u003e\n\u003cul class=\"lst_crct\"\u003e\n\u003cli\u003eDigital listings + SEO\/SEM + social\u003c\/li\u003e\n\u003cli\u003eCRM nurture → appointments \u0026amp; test drives\u003c\/li\u003e\n\u003cli\u003eVirtual appraisals \u0026amp; click-and-collect\u003c\/li\u003e\n\u003cli\u003eAnalytics: reduce CPL, improve conversion\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cbutton class=\"get_full_prdct_green\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003csection class=\"highlight-box\"\u003e\n\u003cdiv class=\"highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Activities-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eIntegrated retail and aftersales across 170+ dealers, 70%+ digital leads, under 2% comebacks\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"highlight-content\"\u003e\n\u003cp\u003eEnd-to-end vehicle supply, pricing and merchandising across 170+ dealerships to maximise model-level gross margins; trade-in, reconditioning and fast-turn stocking to boost used margins. Aftersales workshops target 24–48h throughput, comebacks \u0026lt;2% and parts-driven revenue (~20–25% of dealer aftersales). Omnichannel marketing (digital leads \u0026gt;70%) and F\u0026amp;I packaging drive transaction value and retention.\u003c\/p\u003e\n\u003ctable class=\"tbl_prdct green_head blur_tbl\"\u003e\n\u003cthead\u003e\u003ctr\u003e\n\u003cth\u003eMetric\u003c\/th\u003e\n\u003cth\u003e2024\u003c\/th\u003e\n\u003c\/tr\u003e\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003eDealerships\u003c\/td\u003e\n\u003ctd\u003e170+\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eAftersales share\u003c\/td\u003e\n\u003ctd\u003e20–25%\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eDigital leads\u003c\/td\u003e\n\u003ctd\u003e\u0026gt;70%\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eCPL improvement\u003c\/td\u003e\n\u003ctd\u003eup to 30%\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eComebacks\u003c\/td\u003e\n\u003ctd\u003e\u0026lt;2%\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003cbutton class=\"get_full_prdct_green\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003cdiv class=\"container_new_design\"\u003e\n\u003cdiv class=\"text-section text-1_new_design\"\u003e\n\u003ch2\u003e\n\u003cspan style=\"color: #3BB77E;\"\u003ePreview Before You Purchase\u003c\/span\u003e\u003cbr\u003e Business Model Canvas\u003c\/h2\u003e\n\u003cp\u003eThe document shown is the exact Eagers Automotive Business Model Canvas you will receive after purchase. It’s not a mockup or sample—this is the live, fully formatted deliverable. Upon payment you’ll download the same editable file ready for presentation and editing.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"image-section image-1_new_design\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/GENERAL-Explore-Preview.svg\" alt=\"Explore a Preview\"\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"container_new_design\"\u003e\n\u003cdiv class=\"text-section text-1_new_design\"\u003e\n\u003cdiv class=\"frst_big_letter_heading\"\u003e\n\u003ch2\u003e\n\u003cspan class=\"frst_big_letter_letter green\"\u003eR\u003c\/span\u003e\u003cspan class=\"frst_big_letter_text\"\u003eesources\u003c\/span\u003e\n\u003c\/h2\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-wrapper orange\"\u003e\n\u003csection class=\"sub-highlight-box\"\u003e\n\u003cdiv class=\"sub-highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Resources-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eMulti-brand dealership network\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-content\"\u003e\n\u003cp\u003eEagers Automotive operates a multi-brand dealership network with over 200 showrooms, service centres and body shops across Australia and New Zealand, sited in prime, high-footfall locations for customer accessibility. Facilities are equipped and maintained to OEM tooling and servicing standards to preserve warranty and quality. Centralized parts and workshop hubs support multiple satellite sites to optimize inventory and technician deployment.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003csection class=\"sub-highlight-box\"\u003e\n\u003cdiv class=\"sub-highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Resources-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eSkilled workforce and certifications\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-content\"\u003e\n\u003cp\u003eSales professionals, F\u0026amp;I specialists, master technicians and service advisors form Eagers Automotive’s frontline, supporting a network that generated about AUD 10.5 billion revenue in FY2024 and employed roughly 10,000 staff.\u003c\/p\u003e\n\u003cp\u003eOEM training and accreditations (Toyota, Ford and others) ensure compliance and reduce warranty cost exposure by improving first-time fix rates.\u003c\/p\u003e\n\u003cp\u003eLeadership and inventory managers drive showroom throughput and gross profit per vehicle; HR pipelines maintain technician headcount and productivity metrics vital to margin retention.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"image-section image-1_new_design\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Resources-Image.svg\" alt=\"Explore a Preview\"\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003csection class=\"highlight-box\"\u003e\n\u003cdiv class=\"highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Resources-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eInventory and sourcing capabilities\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"highlight-content\"\u003e\n\u003cp\u003eAllocation rights from OEMs secured in FY2024 support prioritised new-model supply while agile used-car acquisition spans trade-ins, dealer auctions and direct-from-consumer channels. Integrated reconditioning centres shorten time-to-line, reducing days-to-stock versus prior years. Data-driven pricing engines deployed in 2024 optimise inventory turns and margin management across franchises.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003cdiv class=\"product-green-section\"\u003e\n\u003cdiv class=\"product-box-green-section4\"\u003e\n\u003cdiv class=\"title-row-green-section\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Resources-Icon-Color-2.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eTechnology stack (DMS\/CRM\/e-commerce)\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-green-section blur_box\"\u003e\n\u003cp\u003eIntegrated DMS unifies sales, service and parts workflows to reduce stock days and speed processing; CRM platforms enable lifecycle engagement and improve retention through targeted campaigns; online retail tools support reservations, finance pre-approvals and deposits to convert digital leads; BI dashboards track margin, CSI and utilisation for dealer-level decisioning.\u003c\/p\u003e\n\u003cp\u003e\u003c\/p\u003e\n\u003cul class=\"lst_crct\"\u003e\n\u003cli\u003e#DMS\u003c\/li\u003e\n\u003cli\u003e#CRM\u003c\/li\u003e\n\u003cli\u003e#OnlineRetail\u003c\/li\u003e\n\u003cli\u003e#BI\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cbutton class=\"get_full_prdct_orange\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"product-box-green-section4\"\u003e\n\u003cdiv class=\"title-row-green-section\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Resources-Icon-Color-2.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eBrand equity and OEM relationships\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-green-section blur_box\"\u003e\n\u003cp\u003eEagers Automotive leverages brand equity—Australia's largest automotive retailer with 200+ dealerships and 12,000+ staff in 2024—to signal scale, reliability and high service quality, driving sustained footfall and retention. Preferred OEM status secures improved supply and incentives, enabling margins and launch priority. Customer trust supports cross-sell across brands and services, while strong governance protects licences and manufacturer partnerships.\u003c\/p\u003e\n\u003cp\u003e\u003c\/p\u003e\n\u003cul class=\"lst_crct\"\u003e\n\u003cli\u003e200+ dealerships (2024)\u003c\/li\u003e\n\u003cli\u003ePreferred OEM relationships\u003c\/li\u003e\n\u003cli\u003eCross-sell trust across brands\u003c\/li\u003e\n\u003cli\u003eRobust governance safeguards partnerships\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cbutton class=\"get_full_prdct_orange\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003csection class=\"highlight-box\"\u003e\n\u003cdiv class=\"highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Resources-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003e\n\u003cstrong\u003e200+\u003c\/strong\u003e AU\/NZ dealerships, \u003cstrong\u003eAUD 10.5b\u003c\/strong\u003e revenue and priority OEM allocation\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"highlight-content\"\u003e\n\u003cp\u003eEagers Automotive’s key resources include 200+ dealerships across AU\/NZ, centralized DMS\/CRM and reconditioning hubs, and preferred OEM allocation rights that supported AUD 10.5b revenue in FY2024 and 12,000+ employees. Skilled technicians, F\u0026amp;I staff and BI-driven pricing engines sustain margins and inventory turns. Strong brand equity and governance secure manufacturer incentives and launch priority.\u003c\/p\u003e\n\u003ctable class=\"tbl_prdct green_head blur_tbl\"\u003e\n\u003cthead\u003e\u003ctr\u003e\n\u003cth\u003eMetric\u003c\/th\u003e\n\u003cth\u003e2024\u003c\/th\u003e\n\u003cth\u003eNote\u003c\/th\u003e\n\u003c\/tr\u003e\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003eDealerships\u003c\/td\u003e\n\u003ctd\u003e200+\u003c\/td\u003e\n\u003ctd\u003eAU\/NZ network\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eRevenue\u003c\/td\u003e\n\u003ctd\u003eAUD 10.5b\u003c\/td\u003e\n\u003ctd\u003eFY2024\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eEmployees\u003c\/td\u003e\n\u003ctd\u003e12,000+\u003c\/td\u003e\n\u003ctd\u003eGroup total\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003cbutton class=\"get_full_prdct_orange\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\u003cdiv class=\"container_new_design\"\u003e\n\u003cdiv class=\"text-section text-2_new_design\"\u003e\n\u003cdiv class=\"frst_big_letter_heading\"\u003e\n\u003ch2\u003e\n\u003cspan class=\"frst_big_letter_letter orange\"\u003eV\u003c\/span\u003e\u003cspan class=\"frst_big_letter_text\"\u003ealue Propositions\u003c\/span\u003e\n\u003c\/h2\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-wrapper orange\"\u003e\n\u003csection class=\"sub-highlight-box\"\u003e\n\u003cdiv class=\"sub-highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Value-Propositions-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eEnd-to-end ownership experience\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-content\"\u003e\n\u003cp\u003eEnd-to-end ownership delivers one destination for buying, financing, insuring, servicing and resale, streamlining transactions and reducing customer friction and time. Lifecycle support boosts vehicle uptime and residual value, backed by Eagers Automotive’s nationwide network of 230+ dealerships and centralized standards. Consistent processes across brands and locations drive repeat sales and service penetration, supporting scale and margin performance.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003csection class=\"sub-highlight-box\"\u003e\n\u003cdiv class=\"sub-highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Value-Propositions-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eWide choice and transparent pricing\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-content\"\u003e\n\u003cp\u003eEagers Automotive’s 2024 network offers more than 30 vehicle brands across 250+ retail sites, delivering extensive multi-brand choice for varied budgets; transparent, market-competitive pricing and trade-in valuations are standardised across the group. Certified used vehicles come with dealer-backed warranties, and flexible finance packages are tailored to affordability and credit profiles.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"image-section image-2_new_design\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Value-Propositions-Image.svg\" alt=\"Explore a Preview\"\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003csection class=\"highlight-box\"\u003e\n\u003cdiv class=\"highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Value-Propositions-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eQuality service and fast turnaround\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"highlight-content\"\u003e\n\u003cp\u003eOEM-trained technicians and genuine parts at Eagers Automotive (ASX: APE) ensure reliability across its Australia and New Zealand network in 2024. Efficient online booking targets same-day maintenance where capacity allows, reducing downtime. Courtesy vehicles and pickup\/dropoff improve customer convenience and retention. Proactive service reminders aim to prevent costly repairs and extend vehicle lifecycle.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003cdiv class=\"product-orange-section\"\u003e\n\u003cdiv class=\"product-box-orange-section4\"\u003e\n\u003cdiv class=\"title-row-orange-section\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Value-Propositions-Icon-Color-2.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eTrusted F\u0026amp;I solutions\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-orange-section blur_box\"\u003e\n\u003cp\u003eTrusted F\u0026amp;I solutions deliver on-the-spot approvals that accelerate purchase decisions, backed by access to multiple lender panels to secure competitive rates; protection products reduce unexpected ownership costs and transparent disclosures increase customer confidence—aligned with Eagers Automotive’s 2024 retail and finance operations focus.\u003c\/p\u003e\n\u003cp\u003e\u003c\/p\u003e\n\u003cul class=\"lst_crct\"\u003e\n\u003cli\u003eOn-the-spot approvals\u003c\/li\u003e\n\u003cli\u003e20+ lender access\u003c\/li\u003e\n\u003cli\u003eOwnership protection products\u003c\/li\u003e\n\u003cli\u003eTransparent fee disclosures\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cbutton class=\"get_full_prdct_green\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"product-box-orange-section4\"\u003e\n\u003cdiv class=\"title-row-orange-section\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Value-Propositions-Icon-Color-2.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eEV and future-ready mobility\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-orange-section blur_box\"\u003e\n\u003cp\u003eEagers Automotive offers end-to-end EV and future-ready mobility: dealership support for 60+ EV models, onsite charging advice and certified service expertise, with education on total cost of ownership and 2024 incentive summaries to guide purchases. Trade-in pathways accelerate technological upgrades while accessories and OTA software updates keep vehicles current and resale values strong.\u003c\/p\u003e\n\u003cp\u003e\u003c\/p\u003e\n\u003cul class=\"lst_crct\"\u003e\n\u003cli\u003eSupport: certified EV servicing\u003c\/li\u003e\n\u003cli\u003eAdvice: charging \u0026amp; TCO education\u003c\/li\u003e\n\u003cli\u003eUpgrades: trade-in pathways\u003c\/li\u003e\n\u003cli\u003eAftermarket: accessories \u0026amp; software updates\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cbutton class=\"get_full_prdct_green\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003csection class=\"highlight-box\"\u003e\n\u003cdiv class=\"highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Value-Propositions-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eIntegrated 230+ dealership network with 250+ retail sites, 60+ EV models and 20+ lenders\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"highlight-content\"\u003e\n\u003cp\u003eEnd-to-end ownership across 230+ dealerships and 250+ retail sites streamlines buying, servicing and resale; certified OEM technicians and 60+ EV models support uptime and future mobility. Group-wide pricing, dealer-backed warranties and 20+ lender panels improve conversion and affordability. Consistent processes drive repeat sales, service penetration and margin scalability.\u003c\/p\u003e\n\u003ctable class=\"tbl_prdct green_head blur_tbl\"\u003e\n\u003cthead\u003e\u003ctr\u003e\n\u003cth\u003eMetric\u003c\/th\u003e\n\u003cth\u003e2024\u003c\/th\u003e\n\u003c\/tr\u003e\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003eDealerships\u003c\/td\u003e\n\u003ctd\u003e230+\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eRetail sites\u003c\/td\u003e\n\u003ctd\u003e250+\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eBrands\u003c\/td\u003e\n\u003ctd\u003e30+\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eEV models supported\u003c\/td\u003e\n\u003ctd\u003e60+\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eLender panels\u003c\/td\u003e\n\u003ctd\u003e20+\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003cbutton class=\"get_full_prdct_green\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003cdiv class=\"container_new_design\"\u003e\n\u003cdiv class=\"text-section text-1_new_design\"\u003e\n\u003cdiv class=\"frst_big_letter_heading\"\u003e\n\u003ch2\u003e\n\u003cspan class=\"frst_big_letter_letter green\"\u003eC\u003c\/span\u003e\u003cspan class=\"frst_big_letter_text\"\u003eustomer Relationships\u003c\/span\u003e\n\u003c\/h2\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-wrapper orange\"\u003e\n\u003csection class=\"sub-highlight-box\"\u003e\n\u003cdiv class=\"sub-highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Customer-Relationships-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003ePersonalized sales and advisory\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-content\"\u003e\n\u003cp\u003eEagers Automotive uses a consultative sales approach to match customer needs to specific models and trims, leveraging product expertise across its network of over 320 retail outlets in 2024 and FY2024 revenue of AUD 8.2 billion. Test drives and valuations are tailored to budget and lifestyle to increase conversion. Transparent deal structures foster trust and repeat business. Post-sale follow-ups and service touchpoints drive long‑term satisfaction and retention.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003csection class=\"sub-highlight-box\"\u003e\n\u003cdiv class=\"sub-highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Customer-Relationships-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eLoyalty and retention programs\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-content\"\u003e\n\u003cp\u003eEagers Automotive (ASX: APE) leverages service plans, discounts and rewards to encourage repeat visits and higher lifetime value across its Australia and New Zealand network in 2024.\u003c\/p\u003e\n\u003cp\u003eAutomated scheduled maintenance reminders drive engagement and reduce churn by keeping customers in the service ecosystem.\u003c\/p\u003e\n\u003cp\u003eReferral incentives amplify network effects while CSI feedback loops feed continuous improvement in service quality and retention.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"image-section image-1_new_design\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Customer-Relationships-Image.svg\" alt=\"Explore a Preview\"\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003csection class=\"highlight-box\"\u003e\n\u003cdiv class=\"highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Customer-Relationships-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eDigital self-service and support\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"highlight-content\"\u003e\n\u003cp\u003eDigital self-service and support at Eagers Automotive leverages online chat, booking and finance pre-qualification tools to convert the high online research rate — 89% of buyers researched vehicles online in 2024 — into leads and faster sales.\u003c\/p\u003e\n\u003cp\u003eReal-time inventory and pricing visibility with service status tracking and e-payments shortens transaction cycles and reduces walk-ins.\u003c\/p\u003e\n\u003cp\u003eComprehensive knowledge bases lower support friction, cutting service resolution times and improving NPS.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003cdiv class=\"product-green-section\"\u003e\n\u003cdiv class=\"product-box-green-section4\"\u003e\n\u003cdiv class=\"title-row-green-section\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Customer-Relationships-Icon-Color-2.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eB2B account management\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-green-section blur_box\"\u003e\n\u003cp\u003eDedicated B2B account managers support fleet and corporate buyers with service-level agreements covering uptime, scheduled maintenance windows, and replacement vehicle availability, plus consolidated billing and reporting to simplify fleet cost control.\u003c\/p\u003e\n\u003cp\u003e\u003c\/p\u003e\n\u003cul class=\"lst_crct\"\u003e\n\u003cli\u003eDedicated managers\u003c\/li\u003e\n\u003cli\u003eSLA: uptime \u0026amp; replacements\u003c\/li\u003e\n\u003cli\u003eConsolidated billing\/reporting\u003c\/li\u003e\n\u003cli\u003eTailored finance \u0026amp; remarketing\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cbutton class=\"get_full_prdct_orange\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"product-box-green-section4\"\u003e\n\u003cdiv class=\"title-row-green-section\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Customer-Relationships-Icon-Color-2.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eCommunity and brand engagement\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-green-section blur_box\"\u003e\n\u003cp\u003eEagers Automotive (ASX: APE), Australia’s largest automotive retailer, leverages local sponsorships, community events and owner clinics to drive trust and service uptake; targeted educational content on safety, EVs and maintenance supports sales and aftercare. Social media engagement converts customers into advocates while post-service surveys feed product and service refinement.\u003c\/p\u003e\n\u003cp\u003e\u003c\/p\u003e\n\u003cul class=\"lst_crct\"\u003e\n\u003cli\u003eLocal events: build trust\u003c\/li\u003e\n\u003cli\u003eEducation: EVs, safety, maintenance\u003c\/li\u003e\n\u003cli\u003eSocial: advocacy growth\u003c\/li\u003e\n\u003cli\u003eSurveys: continuous improvement\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cbutton class=\"get_full_prdct_orange\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003csection class=\"highlight-box\"\u003e\n\u003cdiv class=\"highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Customer-Relationships-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eAuto retailer converts \u003cstrong\u003e89%\u003c\/strong\u003e online research to sales across 320+ outlets\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"highlight-content\"\u003e\n\u003cp\u003eEagers Automotive uses consultative sales, service-led retention and digital self‑service to convert high online research (89% in 2024) into sales across 320+ retail outlets. FY2024 revenue was AUD 8.2bn. Loyalty programs, scheduled maintenance reminders and B2B SLAs boost repeat visits and lifetime value.\u003c\/p\u003e\n\u003ctable class=\"tbl_prdct green_head blur_tbl\"\u003e\n\u003cthead\u003e\u003ctr\u003e\n\u003cth\u003eMetric\u003c\/th\u003e\n\u003cth\u003e2024\u003c\/th\u003e\n\u003c\/tr\u003e\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003eOutlets\u003c\/td\u003e\n\u003ctd\u003e320+\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eFY Revenue\u003c\/td\u003e\n\u003ctd\u003eAUD 8.2bn\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eOnline research\u003c\/td\u003e\n\u003ctd\u003e89%\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003cbutton class=\"get_full_prdct_orange\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\u003cdiv class=\"container_new_design\"\u003e\n\u003cdiv class=\"text-section text-2_new_design\"\u003e\n\u003cdiv class=\"frst_big_letter_heading\"\u003e\n\u003ch2\u003e\n\u003cspan class=\"frst_big_letter_letter orange\"\u003eC\u003c\/span\u003e\u003cspan class=\"frst_big_letter_text\"\u003ehannels\u003c\/span\u003e\n\u003c\/h2\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-wrapper orange\"\u003e\n\u003csection class=\"sub-highlight-box\"\u003e\n\u003cdiv class=\"sub-highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Channels-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eDealership showrooms\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-content\"\u003e\n\u003cp\u003eDealership showrooms are Eagers Automotive's primary venue for discovery, test drives and deal closing, driving the majority of retail transactions across its network of about 300 dealerships in 2024. In-person appraisals and handovers elevate customer experience and reduce return rates, while service desks anchor aftersales relationships and recurring revenue streams. High-impact merchandising and floor conversion tactics lift showroom conversion by double-digit percentages versus online-only leads.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003csection class=\"sub-highlight-box\"\u003e\n\u003cdiv class=\"sub-highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Channels-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eCompany websites and e-commerce\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-content\"\u003e\n\u003cp\u003eCompany websites enable full vehicle search, reservations and finance applications online, supporting Eagers Automotive’s omni-channel sales across ~200 dealerships and 10,000+ employees in Australia and New Zealand (2024). Digital retail flows reduce in-store time by shifting paperwork and trade valuations online, increasing conversion rates and customer throughput. Interactive content and calculators help customers compare total cost of ownership and repayments, while an integrated CRM captures, scores and nurtures leads through tailored follow-ups.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"image-section image-2_new_design\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Channels-Image.svg\" alt=\"Explore a Preview\"\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003csection class=\"highlight-box\"\u003e\n\u003cdiv class=\"highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Channels-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eThird-party marketplaces\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"highlight-content\"\u003e\n\u003cp\u003eListings on third-party marketplaces expand Eagers Automotive’s reach to active buyers across networks that include over 160 dealerships, tapping portals like carsales with ≈6 million monthly users (2024); comparative visibility supports pricing confidence through side‑by‑side market data; integrated lead routing feeds CRM and sales workflows to shorten conversion times; verified reviews lift credibility and drive measurable traffic uplifts.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003cdiv class=\"product-orange-section\"\u003e\n\u003cdiv class=\"product-box-orange-section4\"\u003e\n\u003cdiv class=\"title-row-orange-section\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Channels-Icon-Color-2.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eContact center and CRM outreach\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-orange-section blur_box\"\u003e\n\u003cp\u003eContact center and CRM outreach use inbound\/outbound calls, SMS and email to book service appointments, qualify leads and warm-transfer prospects to sales; SMS response rates average ~45% (2024), email open rates ~20% and call conversion ~10–15%, boosting appointment show rates and service revenue.\u003c\/p\u003e\n\u003cp\u003e\u003c\/p\u003e\n\u003cul class=\"lst_crct\"\u003e\n\u003cli\u003eChannels: inbound\/outbound calls, SMS, email\u003c\/li\u003e\n\u003cli\u003eFunctions: appointment setting, lead qualification, warm transfers\u003c\/li\u003e\n\u003cli\u003eCampaigns: service reminders, upsell\u003c\/li\u003e\n\u003cli\u003eMetric: data-driven cadence lifts response rates (SMS ~45%, email ~20%)\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cbutton class=\"get_full_prdct_green\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"product-box-orange-section4\"\u003e\n\u003cdiv class=\"title-row-orange-section\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Channels-Icon-Color-2.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eFleet and corporate sales teams\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-orange-section blur_box\"\u003e\n\u003cp\u003eFleet and corporate sales teams engage directly with procurement and operations, delivering onsite demos and tailored proposals to large customers; Eagers Automotive (ASX: APE) supports these programs through its national dealer network of over 160 franchises.\u003c\/p\u003e\n\u003cp\u003e\u003c\/p\u003e\n\u003cul class=\"lst_crct\"\u003e\n\u003cli\u003eFramework agreements streamline repeat orders\u003c\/li\u003e\n\u003cli\u003eCoordinated delivery and service solutions\u003c\/li\u003e\n\u003cli\u003eOnsite demos and tailored proposals\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cbutton class=\"get_full_prdct_green\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003csection class=\"highlight-box\"\u003e\n\u003cdiv class=\"highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Channels-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eOmnichannel auto sales: showrooms, 200+ digital dealers, marketplaces 6M\/mo, SMS 45%\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"highlight-content\"\u003e\n\u003cp\u003eShowrooms (≈300 dealerships, 2024) drive most retail sales and aftersales; service desks and test drives boost conversion and retention. Digital sites (omni-channel across ~200 dealers; 10,000+ staff) cut in-store time and lift online-to-store conversions. Marketplaces (carsales ≈6M monthly users) and contact centres (SMS ~45% open, email ~20%) expand reach and shorten lead-to-sale cycles.\u003c\/p\u003e\n\u003ctable class=\"tbl_prdct green_head blur_tbl\"\u003e\n\u003cthead\u003e\u003ctr\u003e\n\u003cth\u003eChannel\u003c\/th\u003e\n\u003cth\u003eReach 2024\u003c\/th\u003e\n\u003cth\u003eKey metric\u003c\/th\u003e\n\u003c\/tr\u003e\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003eShowrooms\u003c\/td\u003e\n\u003ctd\u003e≈300 dealers\u003c\/td\u003e\n\u003ctd\u003eHigh conversion\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eWebsites\u003c\/td\u003e\n\u003ctd\u003e~200 dealers\u003c\/td\u003e\n\u003ctd\u003eReduced in-store time\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eMarketplaces\u003c\/td\u003e\n\u003ctd\u003ecarsales ≈6M\/month\u003c\/td\u003e\n\u003ctd\u003eLead volume\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eContact centre\u003c\/td\u003e\n\u003ctd\u003eNationwide\u003c\/td\u003e\n\u003ctd\u003eSMS ~45%\/email ~20%\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003cbutton class=\"get_full_prdct_green\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003cdiv class=\"container_new_design\"\u003e\n\u003cdiv class=\"text-section text-1_new_design\"\u003e\n\u003cdiv class=\"frst_big_letter_heading\"\u003e\n\u003ch2\u003e\n\u003cspan class=\"frst_big_letter_letter green\"\u003eC\u003c\/span\u003e\u003cspan class=\"frst_big_letter_text\"\u003eustomer Segments\u003c\/span\u003e\n\u003c\/h2\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-wrapper orange\"\u003e\n\u003csection class=\"sub-highlight-box\"\u003e\n\u003cdiv class=\"sub-highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Customer-Segments-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eRetail private buyers\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-content\"\u003e\n\u003cp\u003eRetail private buyers are individuals and families purchasing new or used vehicles, spanning first-time buyers to downsizers and premium-brand shoppers. They show wide budget ranges and brand preferences, with private buyers accounting for roughly 40% of the Australian new-vehicle market in 2024 (about 1.02 million new vehicles sold nationally). They prioritize convenient dealer financing and reliable aftersales service, valuing transparent, simple trade-in processes. Eagers targets these needs across its dealership network to capture loyal repeat customers.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003csection class=\"sub-highlight-box\"\u003e\n\u003cdiv class=\"sub-highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Customer-Segments-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eSMEs and trades\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-content\"\u003e\n\u003cp\u003eSMEs and trades—part of Australia’s ~2.4 million small businesses in 2024—seek utes, vans and light commercials that maximize uptime and minimize total cost of ownership through fast service and roadside support. Eagers can bundle finance, fleet service plans and telematics to lower operating costs. Flexible replacement and scalable fleet options enable rapid capacity changes for seasonal demand.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"image-section image-1_new_design\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Customer-Segments-Image.svg\" alt=\"Explore a Preview\"\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003csection class=\"highlight-box\"\u003e\n\u003cdiv class=\"highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Customer-Segments-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eLarge fleet and corporate\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"highlight-content\"\u003e\n\u003cp\u003eEnterprises with standardized vehicle policies and high volumes rely on Eagers Automotive for predictable supply, service-level agreements and consolidated reporting. The group, ASX listed as APE in 2024, leverages bulk-pricing and end-of-life lifecycle management to optimize total cost of ownership. Centralized billing and dedicated remarketing support streamline administrative overhead and accelerate vehicle turnover for corporate fleets.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003cdiv class=\"product-green-section\"\u003e\n\u003cdiv class=\"product-box-green-section4\"\u003e\n\u003cdiv class=\"title-row-green-section\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Customer-Segments-Icon-Color-2.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eRide-share and mobility operators\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-green-section blur_box\"\u003e\n\u003cp\u003eHigh-utilization ride-share and mobility operators require reliable, low-downtime vehicles and prioritize quick-turn maintenance and extended service hours to keep fleets moving in 2024.\u003c\/p\u003e\n\u003cp\u003eEagers offers tailored finance products for income variability and access to replacement vehicles to reduce driver downtime.\u003c\/p\u003e\n\u003cp\u003eOperators favor platform partnerships and uptime guarantees to maximize revenue per driver.\u003c\/p\u003e\n\u003cp\u003e\u003c\/p\u003e\n\u003cul class=\"lst_crct\"\u003e\n\u003cli\u003eReliable vehicles\u003c\/li\u003e\n\u003cli\u003eQuick-turn maintenance \u0026amp; extended hours\u003c\/li\u003e\n\u003cli\u003eFinance for income variability\u003c\/li\u003e\n\u003cli\u003eAccess to replacement vehicles\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cbutton class=\"get_full_prdct_orange\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"product-box-green-section4\"\u003e\n\u003cdiv class=\"title-row-green-section\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Customer-Segments-Icon-Color-2.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eEnthusiasts and premium buyers\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-green-section blur_box\"\u003e\n\u003cp\u003eEnthusiasts and premium buyers seek performance or luxury models and expect concierge sales and bespoke options; in Australia 2024 premium models made ~15% of new-vehicle demand. High-margin accessories and protection products, often 60-70% gross margin, strongly appeal. Aftercare quality drives loyalty and referrals and accounts for roughly 40% of dealership gross profit in 2024.\u003c\/p\u003e\n\u003cp\u003e\u003c\/p\u003e\n\u003cul class=\"lst_crct\"\u003e\n\u003cli\u003epremium share ~15%\u003c\/li\u003e\n\u003cli\u003econcierge\/bespoke expectations\u003c\/li\u003e\n\u003cli\u003eaccessories margins 60-70%\u003c\/li\u003e\n\u003cli\u003eaftersales ~40% gross profit\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cbutton class=\"get_full_prdct_orange\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003csection class=\"highlight-box\"\u003e\n\u003cdiv class=\"highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Customer-Segments-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eAuto market: Private finance + SME telematics + fleets' SLAs drive premium aftersales gains\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"highlight-content\"\u003e\n\u003cp\u003eRetail private buyers (≈1.02M new vehicles, ~40% market) value finance, trade‑ins and aftersales; SMEs (~2.4M small businesses) need utes\/vans, telematics and service uptime; corporate fleets demand SLAs, bulk pricing and remarketing; premium\/enthusiast segment (~15% share) drives high-margin accessories and aftersales (~40% dealership gross profit).\u003c\/p\u003e\n\u003ctable class=\"tbl_prdct green_head blur_tbl\"\u003e\n\u003cthead\u003e\u003ctr\u003e\n\u003cth\u003eSegment\u003c\/th\u003e\n\u003cth\u003e2024 metric\u003c\/th\u003e\n\u003cth\u003eKey need\u003c\/th\u003e\n\u003c\/tr\u003e\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003ePrivate\u003c\/td\u003e\n\u003ctd\u003e1.02M, 40%\u003c\/td\u003e\n\u003ctd\u003eFinance\/aftersales\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eSME\u003c\/td\u003e\n\u003ctd\u003e~2.4M businesses\u003c\/td\u003e\n\u003ctd\u003eUptime\/telematics\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003ePremium\u003c\/td\u003e\n\u003ctd\u003e15%\u003c\/td\u003e\n\u003ctd\u003eConcierge\/accessories\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003cbutton class=\"get_full_prdct_orange\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\u003cdiv class=\"container_new_design\"\u003e\n\u003cdiv class=\"text-section text-2_new_design\"\u003e\n\u003cdiv class=\"frst_big_letter_heading\"\u003e\n\u003ch2\u003e\n\u003cspan class=\"frst_big_letter_letter orange\"\u003eC\u003c\/span\u003e\u003cspan class=\"frst_big_letter_text\"\u003eost Structure\u003c\/span\u003e\n\u003c\/h2\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-wrapper orange\"\u003e\n\u003csection class=\"sub-highlight-box\"\u003e\n\u003cdiv class=\"sub-highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Cost-Structure-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eVehicle procurement and floorplan\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-content\"\u003e\n\u003cp\u003eCapital tied in new and used inventory drives working capital for Eagers, with Australian dealer inventories remaining a multi-billion-dollar balance-sheet item; higher RBA cash rates (4.35% mid-2024) pushed floorplan interest exposure higher. Floorplan interest and curtailment fees in 2024 compressed margins as lenders priced credit into rates commonly in the mid-single digits. OEM pricing, bonus structures and active aging management determine return on stock, while logistics and PDI add incremental landed cost per unit.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003csection class=\"sub-highlight-box\"\u003e\n\u003cdiv class=\"sub-highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Cost-Structure-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003ePeople and training\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-content\"\u003e\n\u003cp\u003ePeople and training costs cover salaries, commissions and incentives across sales, service and admin and form the bulk of operating expenses; industry averages in 2024 put automotive technician pay near AUD 80,000 p.a. OEM certification and compliance training average about AUD 2,500 per technician annually, recruitment and retention run roughly 20% of salary per hire, and productivity tools and uniforms add around AUD 1,000 per employee each year.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"image-section image-2_new_design\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Cost-Structure-Image.svg\" alt=\"Explore a Preview\"\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003csection class=\"highlight-box\"\u003e\n\u003cdiv class=\"highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Cost-Structure-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eFacilities and equipment\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"highlight-content\"\u003e\n\u003cp\u003eRent, depreciation and maintenance for over 260 dealerships and workshops form a major fixed-cost base for Eagers Automotive, with property, plant and equipment supporting sales and aftersales operations. Specialized tools, diagnostics and vehicle lifts require ongoing capex and calibration cycles tied to franchise standards. Utilities, insurance, security and signage refresh cycles (typically every 3–7 years) add predictable recurrent expenses to the cost structure.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003cdiv class=\"product-orange-section\"\u003e\n\u003cdiv class=\"product-box-orange-section4\"\u003e\n\u003cdiv class=\"title-row-orange-section\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Cost-Structure-Icon-Color-2.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eMarketing and lead generation\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-orange-section blur_box\"\u003e\n\u003cp\u003eMarketing and lead generation for Eagers Automotive in FY2024 prioritized digital advertising, dealer listings and in-house creative production to drive showroom and online traffic, while sponsorships and community events maintained local brand presence.\u003c\/p\u003e\n\u003cp\u003eSEO\/SEM and social media management were central to organic and paid acquisition strategies, supported by CRM platforms and contact center operating expenses to convert leads and retain customers.\u003c\/p\u003e\n\u003cp\u003e\u003c\/p\u003e\n\u003cul class=\"lst_crct\"\u003e\n\u003cli\u003edigital-ads\u003c\/li\u003e\n\u003cli\u003elistings-creative\u003c\/li\u003e\n\u003cli\u003esponsorships-events\u003c\/li\u003e\n\u003cli\u003eseo-sem-social\u003c\/li\u003e\n\u003cli\u003ecrm-contact-center\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cbutton class=\"get_full_prdct_green\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"product-box-orange-section4\"\u003e\n\u003cdiv class=\"title-row-orange-section\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Cost-Structure-Icon-Color-2.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eIT systems and compliance\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-orange-section blur_box\"\u003e\n\u003cpdms and crm licensing integrations ongoing support drive recurring saas middleware costs while cyber data privacy controls backups are scaled to mitigate breaches ibm reports the average cost of a breach in was usd million informing elevated spend on prevention. regulatory compliance audit fees payments e secure document storage add material fixed variable eagers automotive it base.\u003e\n\u003cp\u003e\u003c\/p\u003e\u003cul class=\"lst_crct\"\u003e\n\u003cli\u003eLicensing and support: recurring SaaS and integration fees\u003c\/li\u003e\n\u003cli\u003eCybersecurity: controls, monitoring, breach mitigation (IBM 2024 breach cost USD 4.45M)\u003c\/li\u003e\n\u003cli\u003eCompliance \u0026amp; audit: regulatory reporting and external audit fees\u003c\/li\u003e\n\u003cli\u003ePayments\/e‑signature\/storage: transaction fees and secure document retention\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/pdms\u003e\n\u003c\/div\u003e\n\u003cbutton class=\"get_full_prdct_green\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003csection class=\"highlight-box\"\u003e\n\u003cdiv class=\"highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Cost-Structure-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eRising floorplan rates and staffing costs squeeze margins; IT breaches raise costs\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"highlight-content\"\u003e\n\u003cp\u003eCapital tied in inventory (multi‑bn AUD; floorplan rates rose with RBA cash rate 4.35% mid‑2024) raised finance costs and compressed margins. Staff costs (tech pay ~AUD 80,000; training ~AUD 2,500\/tech) plus 260+ dealerships drive fixed Opex. IT\/compliance spends rose after 2024 avg breach cost USD 4.45M; marketing, logistics and property add material recurring expense.\u003c\/p\u003e\n\u003ctable class=\"tbl_prdct green_head blur_tbl\"\u003e\n\u003cthead\u003e\u003ctr\u003e\n\u003cth\u003eCost\u003c\/th\u003e\n\u003cth\u003e2024 metric\u003c\/th\u003e\n\u003c\/tr\u003e\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003eInventory floorplan\u003c\/td\u003e\n\u003ctd\u003emulti‑bn AUD; RBA 4.35%\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eTechnician pay\u003c\/td\u003e\n\u003ctd\u003eAUD 80,000\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eAvg breach cost\u003c\/td\u003e\n\u003ctd\u003eUSD 4.45M\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003cbutton class=\"get_full_prdct_green\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\u003cdiv class=\"container_new_design\"\u003e\n\u003cdiv class=\"text-section text-1_new_design\"\u003e\n\u003cdiv class=\"frst_big_letter_heading\"\u003e\n\u003ch2\u003e\n\u003cspan class=\"frst_big_letter_letter green\"\u003eR\u003c\/span\u003e\u003cspan class=\"frst_big_letter_text\"\u003eevenue Streams\u003c\/span\u003e\n\u003c\/h2\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-wrapper orange\"\u003e\n\u003csection class=\"sub-highlight-box\"\u003e\n\u003cdiv class=\"sub-highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Revenue-Streams-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eNew vehicle sales\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-content\"\u003e\n\u003cp\u003eNew vehicle sales are Eagers Automotive’s primary revenue stream, with FY2024 disclosures noting OEM incentives and volume bonuses materially influence gross profit. Margin varies by model mix and accessory bundling, driving higher profitability on premium and option-rich units. Delivery targets unlock manufacturer bonuses, making monthly volumes critical. Add-ons and F\u0026amp;I products boost per-unit gross margin significantly.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003csection class=\"sub-highlight-box\"\u003e\n\u003cdiv class=\"sub-highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Revenue-Streams-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eUsed vehicle sales\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"sub-highlight-content\"\u003e\n\u003cp\u003eUsed vehicle sales deliver higher per-unit margins for Eagers through targeted sourcing and rigorous reconditioning, with trade-ins and direct purchases supplying a steady inventory pipeline. Certified pre-owned programs enhance consumer trust and price realization, while fast inventory turns limit depreciation drag on margins. Operational focus on reconditioning and remarketing sustains profitability from the used-vehicle channel.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"image-section image-1_new_design\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Revenue-Streams-Image.svg\" alt=\"Explore a Preview\"\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003csection class=\"highlight-box\"\u003e\n\u003cdiv class=\"highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Revenue-Streams-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eAftersales service labor\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"highlight-content\"\u003e\n\u003cp\u003eAftersales service labor captures billed hours for maintenance, repairs and diagnostics, blending OEM warranty work with customer-pay jobs to optimize workshop utilization. Service plan enrollments generate recurring revenue and improve retention. Systematic upsell of recommended work increases revenue per visit and boosts fixed-cost absorption. Monitoring warranty mix ensures profitable labor margins and capacity planning.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003cdiv class=\"product-green-section\"\u003e\n\u003cdiv class=\"product-box-green-section4\"\u003e\n\u003cdiv class=\"title-row-green-section\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Revenue-Streams-Icon-Color-2.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eParts and accessories\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-green-section blur_box\"\u003e\n\u003cp\u003eParts and accessories revenue stems from retail counter sales, wholesale supply and internal workshop demand, with genuine parts frequently bundled to new-vehicle sales and service work; margins are driven by product mix and tight inventory control, while online parts sales expand geographic reach and aftermarket capture.\u003c\/p\u003e\n\u003cp\u003e\u003c\/p\u003e\n\u003cul class=\"lst_crct\"\u003e\n\u003cli\u003eRetail counter\u003c\/li\u003e\n\u003cli\u003eWholesale\u003c\/li\u003e\n\u003cli\u003eWorkshop demand\u003c\/li\u003e\n\u003cli\u003eGenuine parts attached to sales\u003c\/li\u003e\n\u003cli\u003eMix \u0026amp; inventory = margins\u003c\/li\u003e\n\u003cli\u003eOnline sales augment reach\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cbutton class=\"get_full_prdct_orange\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"product-box-green-section4\"\u003e\n\u003cdiv class=\"title-row-green-section\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Revenue-Streams-Icon-Color-2.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eFinance and insurance income\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"content-row-green-section blur_box\"\u003e\n\u003cp\u003eFinance and insurance income at Eagers Automotive combines commissions, interest-rate participation and product margins from extended warranties, GAP and insurance policies; backend gross per retail transaction materially boosts total deal profitability and in FY2024 supported a multi-million-dollar contribution to group earnings, while strict compliance protects long-term manufacturer and insurer relationships.\u003c\/p\u003e\n\u003cp\u003e\u003c\/p\u003e\n\u003cul class=\"lst_crct\"\u003e\n\u003cli\u003eCommissions\u003c\/li\u003e\n\u003cli\u003eInterest-rate participation\u003c\/li\u003e\n\u003cli\u003eProduct margins (warranty\/GAP\/insurance)\u003c\/li\u003e\n\u003cli\u003eBackend gross = higher deal profitability\u003c\/li\u003e\n\u003cli\u003eCompliance = sustained partner access\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cbutton class=\"get_full_prdct_orange\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003csection class=\"highlight-box\"\u003e\n\u003cdiv class=\"highlight-icon\"\u003e\n\u003cimg src=\"\/cdn\/shop\/files\/CANVAS-Content-Revenue-Streams-Icon-Color-1.svg\" alt=\"Icon\"\u003e\n\u003ch3\u003eOEM incentives materially affect margins; aftersales and F\u0026amp;I drive higher-margin recurring earnings\u003c\/h3\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"highlight-content\"\u003e\n\u003cp\u003eNew and used vehicle sales remain core, with OEM incentives and volume bonuses materially affecting margins in FY2024. Aftersales, parts and accessories deliver recurring, higher-margin revenue through service, parts retail and online channels. Finance \u0026amp; insurance provided a multi-million-dollar FY2024 earnings contribution, supported by compliance and backend pricing.\u003c\/p\u003e\n\u003ctable class=\"tbl_prdct green_head blur_tbl\"\u003e\n\u003cthead\u003e\u003ctr\u003e\n\u003cth\u003eRevenue stream\u003c\/th\u003e\n\u003cth\u003eFY2024 note\u003c\/th\u003e\n\u003c\/tr\u003e\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003eNew vehicles\u003c\/td\u003e\n\u003ctd\u003eOEM incentives\/volume bonuses material\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eUsed vehicles\u003c\/td\u003e\n\u003ctd\u003eHigher per-unit margins, fast turns\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eAftersales\/parts\u003c\/td\u003e\n\u003ctd\u003eRecurring service \u0026amp; online growth\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eF\u0026amp;I\u003c\/td\u003e\n\u003ctd\u003eMulti-million-dollar contribution\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003cbutton class=\"get_full_prdct_orange\" onclick=\"get_full()\"\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e","brand":"PESTEL Analysis","offers":[{"title":"Default Title","offer_id":58097766990172,"sku":"eagersautomotive-business-model-canvas","price":10.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0938\/8127\/0620\/files\/eagersautomotive-business-model-canvas.png?v=1781792842","url":"https:\/\/pestel-analysis.com\/products\/eagersautomotive-business-model-canvas","provider":"PESTEL ANALYSIS","version":"1.0","type":"link"}